Name: Aptive Environmental
Rating: 4.5

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La Keia Bratten Charlotte, NC

Today was our first appointment and Tyler was amazing. The whole process went smoothly. Tyler is so knowledgeable and a pleasure to work with. We will definitely recommend Aptive Environmental to all of our friends and family.

1 year ago

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S cellini Aliquippa, PA

I appreciate how thorough Aptive representatives are ... especially Reis. I just received probably the most in depth report of the work that was performed. And w/pictures! Thank you very much for sending caring employees who seem to enjoy their job! Refreshing Sharon

1 year ago

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Dominique D Wilmington, DE

I like the environmentally safe routine that Aptive uses! I have also always had really good customer service when I’ve needed it and when I am home during their service to my house! This last visit on 9/4/21- the tech was awesome! He took time to listen to my concerns about the problem areas I’ve been having, treated those concerns and reminded me I can call between service if/when experiencing any problems! He was kind & friendly! Thank you!

1 year ago

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David Zeigenfuss Broomall, PA

Overall, my experience as a customer for the past 2 years has been good. My last service with Justin 9/3/21 made my experience with Aptive that much better! Justin was persistent when it came to my ant problem and at times, my ant issue seemed more important to Justin than even myself. Great job Justin! Big thanks for your persistence Justin!!

1 year ago

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C. O'Neil Las Vegas, NV

Techs who are always polite and conscientious. Today (9/3/21) Edgar came and did a thorough spraying/wiping down and took special care of the ants around my shed area. A very nice fellow. You have a great employee in Edgar...keep up the good work Aptive!

1 year ago

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L Goldsmith Ladera Ranch, CA

We are always notified well in advance of their visit and all the guys that show up are super nice and well equipped to handle our needs. I would recommend this company to anyone looking for a reasonable priced pest service.

1 year ago

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Happy Customer Spring, TX

They are environmentally friendly and not harmful to pets. They are concerned about your problems and work hard to eliminate those problems. They understand bad “bugs” and use pheromones or other means to deter the bug population without actually killing all the good bugs, bees and butterflies in the process! And their new service now includes whole yard treatment for fleas & red ants (instead of spot treatments). You can add mosquito services too! Or garage door & garage services also, to keep the bugs out.

1 year ago

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Brenda G Orlando, FL

Sterling, our technician was great! He called when he was in his way, arrived within the stated timeframe, was professional and very thorough. We identified a couple of problem spots which he treated, but he found others we weren’t aware of and treated those as well.

1 year ago

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Elgin Scott Los Angeles, CA

Fast m, knowledgeable and respectful staff. I call them all the time i between scheduled treatments and never an attitude. They have a tech out in a few days. Excellent service and product for the value. Highly recommend. While I am a customer this review was in no way solicited by Adaptive nor any of its employees.

1 year ago

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Rick W Amherst, OH

Malik was very polite and told me what he would be doing around my property. He showed me the hornets nest and said that he would remove it & he did. He also asked if I would like my garage treated , I said yes. He did great job and let me know when he was done and what he did. I applaud his great service.

1 year ago

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Sheri Hubner Blue Springs, MO

We have been using Aptive for the last 3 months. They are very thorough. They have helped with specific needs. They are more than willing to come back in between regular visits if there are more signs of pest. Our technician was friendly and very respectful.

1 year ago

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Rhonda Schnelle Portland, OR

We have had service for a few years but for some reason this year we had an invasion of ants this year. Never had the problem before but working with Case he took time to listen and go the extra distance to make sure our problem was dealt with. Best service ever and such a nice young man

1 year ago

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Sanders Kirkland, WA

I love the way each service rep that’s been here, last one was Seth, listens and shares info and problem solves with me. Also, they will come back, no charge, anytime if I feel more treatment is needed. They’ve all just been great to work with! Thanks so much.

1 year ago

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Colleen Lucas Chesapeake, VA

My first service was with Tina. She was efficient, professional & very personable. She answered all my questions & addressed my concerns patiently. She is an excellent service representative for your company. I request her ongoing for pesticide treatments. Thank you. Colleen Lucas

1 year ago

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Karin Moran Seaford, NY

Great customer service , the two gentlemen man that came over were very thorough and explained everything they did in great detailed. They were also very thorough in terms of inspecting the entire house and taking care of all the insects and rodent entries .

1 year ago

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Dawn Beasley Clute, TX

Walter was very courteous. He let me know he was here to do my mosquito service. He also came back to the door and let me know where he treated. He treated some ant hills as well as went back and treated a wasp nest he found. I feel my house has the best protection it can have.

1 year ago Edited October 13, 2021

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Stacie Dupey Saint Joseph, MN

This is our first time using a service like this. I was hesitant but so far the service is great! Ruben M. came for our initial service and he was very thorough, kind, informative and made sure I didn’t have any questions. I was very pleased with his service and everything he did. Stacie D

1 year ago

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Dan Dunaj Saint Paul, MN

Shawn G did an amazing job on refreshing our outside as we were getting spiders, ants and mice more than, as the last treatment wasn’t anymore completed to just the front yard and the shutters on the front. He was friendly to our kids and dog. Thank you Shawn!

1 year ago

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Misti Jorges San Antonio, TX

I had Tyler D T as my technician to help get rid of ants in my house. He was incredibly nice, respectful, and fun to talk to. Very easy-going and ensured he got everywhere in the house where I was having problems along with keeping my kids in mind with the treatments. Definitely recommend.

1 year ago

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Jason Belmont Trenton, NJ

We got referred to them by a neighbor who has used them for a few years, the technicians listened to our concerns and have dealt with issues we have had. Omar S, was our technician yesterday and he listened and dealt with our problem with concern and professionalism. I would recommend this company to anyone.

1 year ago

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Rafael Austin, TX

Tyler T is a professional with an eye toward customer satisfaction. He handled our insect infestation with alacrity and vigor until it met our satisfaction. He is thoroughly knowledgeable about entomology. I’d recommend him to all your pest control needs.

1 year ago

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Jennifer M San Antonio, TX

Noah did a great job today! My daughter has woken up with bites for the last two days and he was very thorough in spraying the house and letting us know what the possible culprits could be. Really appreciated the extra time. Thanks again Noah. -Jennifer M

1 year ago

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G. A. Baca II Simi Valley, CA

Cody A went beyond the scope when It came to respraying my yard. He was very polite and assured me he'd take care of everything and he did with out hesitation but with understanding. I wish you could get more than $5.00 Cody you certainly deserve more for your excellent work ethic.

1 year ago

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John Neu Perkasie, PA

Our technician, Diana, was friendly and polite. She listened carefully to our concerns, explained the treatment she would apply, then got to work on the problem. She also explained any lingering odors there may be from the treatments she applied.

1 year ago Edited January 20, 2023

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Sherla Glasgow Somerset, NJ

Patrick B was exceptional, he listen and understood what was needed. He went above and beyond and even removed spider Web from the out my house. I only want Patrick to service my property going. I’m extremely satisfied and happy with his professionalism and excellent work. Sherla G

1 year ago

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Andrea Jeppesen Minneapolis, MN

I had another yard service unexpectedly get scheduled while Erich was doing my first pest control treatment. Erich adjusted his plan to allow the other yard service to be completed and make sure I also got the best service from Aptive. I appreciated it!

1 year ago

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Michele B Aberdeen, MD

Our technician Cedric H was great. He came up with a game plan for future visits and had great suggestions. He was efficient, knowledgeable and did a great job. I’d recommend him and Aptive to anyone on the fence. Their quarterly contract is a great value and gives me peace of mind. Michele B. Havre de Grace, Md

1 year ago Edited September 14, 2021

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Cathy Lewis Edmonds, WA

Matt was our service technician and he spent a long time at the house doing a very thorough job and paying close attention to our problem areas. I appreciated his thoroughness and was very receptive to our specific needs. Thank you!

1 year ago

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Sarah McKinney Round Rock, TX

I live in Round Rock. And Matt just came to do our regular service. He was very professional and a super guy. I’m not sure if I’m writing this review so he’ll see it. But thanks again Matt! Keep up your great customer service!

1 year ago

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Roberto San Antonio, TX

Jordan P was very professional and knowledgeable while servicing the house. He explain to me everything he was going to do plus he asked what was my concern. He went above and beyond to make sure the work was done above standards. He made sure I was comfortable prior to him leaving and once again informed me what he had done.

1 year ago

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Mark Lefler North Richland Hills, TX

The service personnel show up and get started easily. Always come to the day they say and are courteous and professional. They ring the doorbell and notify when done, they speak to you through the doorbell camera if your busy, never an issue.

1 year ago

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Maria & Zac Wright Saint Cloud, MN

Aaron W is the best bug guy I have ever used. He was very knowledgeable, polite, and did well with the dogs barking at him like the wild chihuahuas they are. He fearlessly battled the spiders who had created a temporary alliance to battle this new stranger who would dare enter their lawn and try to remove the bugs. 10/10 would recommend again.

1 year ago

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Myra Suarez Sugar Land, TX

The service was great. The Aptive tech that came to my house was Tracy. He was very professional. He introduced himself, showed his badge, asked if I had any concerns, then explained what he was going to do. I’m so glad I went with Aptive.

1 year ago

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Silvia T Katy, TX

Chris did a very thorough job re-spraying for our ant problem! We really appreciate that Active is always quick to do any re-treatments necessary. They clearly do great job training their people, because everyone that's ever come out to spray over the years has been extremely kind and professional.

1 year ago Edited September 14, 2021

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Wayne Miller Sugar Land, TX

Jonathan S is very knowledgeable and very pleasant and friendly. He initially explained the treatment plan and about the various chemicals used. He did a very careful job treating my interior baseboards. He overall did a fantastic job.

1 year ago

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Amanda Hartlove Odenton, MD

Fast service where another company I called next appt was over a week to wait. Terrell was friendly and funny. Fast service and on time. Love the 24 month plan where I can get a spray every few months to keep the bugs away! Seems we have an ant issue every summer so we need this service. Highly recommend.

1 year ago

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Kristen Renkes Oakdale, PA

Setting up service was an easy process. The technician was friendly, explained the process before getting started, and explained what would happen between today and their next visit. If I have any issues before his next visit, I can call anytime for free additional services.

1 year ago

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Yelena Shmurak Newtown, PA

A second Aptive (pest control) visit, served by Juliette. Very pleased and happy with the last serves! Juliette was very nice and experienced. Explained every step she was doing, and professionally accomplished that, didn't miss any corner! :) Definitely want to continue using her serves. Thank you Juliette!!!

1 year ago

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Lisa Ganzaroli East Brunswick, NJ

I was very pleased with the tech Elias M. He was very informative and friendly. He explained everything he was doing and also pointed out some things that needed to be done. I would highly recommend this company. LG of East Brunswick, NJ

1 year ago

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Lisa Yankanich Chesapeake Beach, MD

Marquis B. was our Aptive technician, and he was very knowledgeable, courteous and efficient. He helped me understand Aptive’s approach to pest mitigation and answered all questions thoroughly. Thank you, Marquis and thank you, Aptive!

1 year ago

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Kristen Griffin Florham Park, NJ

Tejinder Kaushal Provided pest control services at my house today. He took the time to walk me through every step of the process and made sure I was comfortable. Being that I am pregnant (and have two dogs) he made sure to walk me through what I needed to do to keep my family safe. Amazing!

1 year ago

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Scott Palmer Cedar Park, TX

Aptive is a very good pest control company and their techs do a good job. Today I thought Jacob L. was outstanding because he answered all my questions and then did the work. The only issue I have with them, is I like the inside of my home treated which means I need to be there and I always have to call the office to be sure the tech knows to let me know when he will be here. Other than that they are great. Jacob called me and let me know when he would arrive.

1 year ago

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Ed Maschmann Ballwin, MO

Great customer service! I called about a springtail problem. They came out quickly, asked lots of questions, and looked around to see if there were any other problem areas. Charles was very friendly and went above and beyond!

1 year ago

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melissa macias Las Vegas, NV

Clark serviced my home. He was absolutely professional very very thorough on what was treated and what services he completed. Fast, friendly, and courteous throughout the whole process!! Thank you Clark, even with the heat he worked very hard at getting everything covered and sprayed!👍👍👍👍

1 year ago

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Bojank Brunswick, OH

Travis D Did excellent job, notified me when he will be here, explained what he will do and asked if there are any special requests that I would like him to perform. At the end he explained what he did and what he used. He was very informative.

1 year ago

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Brad Houston, TX

Justin did an amazing job. He was very professional and polite and went above and beyond. He not only enlightened us in the company’s products and how it works but he also was very knowledgeable and personable as well. We would definitely recommend the company and would use him again in the future.

1 year ago

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Debra Cresent Saint Clair Shores, MI

The people I met who represent the company were very friendly and helpful. They knew what to look for. Overall I’m very pleased and felt comfortable that I chose a good company to do the job. I also really liked the technician Andrew J. I would like to have him do the other treatments. Very personable.

1 year ago

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Vito D'Alessandro Glendora, CA

Your service technician was here this morning ........his attitude was great, friendly and he even invited me to follow him as we joked about him doing a thorough job. always satisfied with the service and the reps that provide the service. VitoD

2 years ago

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Jen North Brunswick, NJ

Joe P. arrived to service my house while I was in the middle of work meeting. He politely understood, quickly asked me about my concerns and quietly maneuvered around the outside and inside of my home without me noticing him. Thanks Joe.

2 years ago

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Pete Mendez San Antonio, TX

Our most recent experience has been great. Our technician, Kashja B. T. did a fabulous job. She checked in with us to confirm what our needs were and if anything changed from the last visit. She had excellent service and I have found this company is very responsive and easy to contact when needed. Plus then service we receive is great.

2 years ago