Name: Aptive Environmental
Rating: 4.5

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Natalie Troutman Lawrenceville, GA

My technician John Y was very professional, on time and friendly. He explained all my terms and conditions and the cancellation process with me. He explained the treatment service I would getting from beginning to end. He also explained the Joro spider situation to me. Excellent service!!! Also he was cute.. ;)

1 year ago

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Gioconda Tovar Houston, TX

Is a great company. Good services. The technicians are always attentive to detail. The company has great communication. The prices are good. I get the quarterly pest control services and they also check any time I need additional services. I like the communication is good and I can also interact via text and email.

1 year ago

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Gina Cramer San Antonio, TX

Joseph in San Antonio came out today and did an excellent job! He was incredibly communicative, professional, and helpful both before and during the service! I highly recommend Aptive Environmental for all your pest control needs.

1 year ago

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Kjmarshall3901 San Antonio, TX

Technician was very respectful and thorough. He explained everything he was going to do and answered all of my questions. He also made sure to address any areas I was concerned about and educated me on things I could do to help prevent future issues.

1 year ago

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chaz.muerer Austin, TX

I like how professional the workers are and how quickly they get the job done. My most recent experience with Tyler D was particularly amazing because he treated my garage without me even having to ask, which nobody has done before. I thank Tyler for his professionalism and attention to detail.

1 year ago

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Ty Ewell Las Vegas, NV

Technician was outstanding. His experience and knowledge fare exceeded others that proceeded him. His attention to details was outstanding. His desire for customer satisfaction was the best that I’ve experience from others that proceeded him. I was completely satisfied with the service he provided to me as a paying customer👍🏽.

1 year ago

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Charles Smith Jr Lake Hopatcong, NJ

Carlo did a great job today. He was by far the most thorough tech that I have had so far. I chatted with him and could tell he loved his job and took great pride in his work. A really nice guy and I hope I get him again for future visits Charles S

1 year ago

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Tim Walden Sioux Falls, SD

Erich was outstanding in every way. Showed care for my home, did a very thorough and complete job, courteous and communicated very effectively. He deserves many accolades. 100% improvement from last technician. I hope he can come to my home each time. Thank You!! Tim Walden

1 year ago

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Darnell Culbreath Kansas City, MO

Each time a technician comes, it reminds me of why I continue my service. Friendly, professional, and productive service! Anytime I need them to come back, they do so without any issues and it's always included with the previous payment. I'd highly recommend these pest control professionals.

1 year ago

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RBG Caldwell, NJ

Their technician, Centorin B, really impressed me with his knowledge, his friendliness, and his offer to wait in the front if I wanted to let my dogs out in the back before he goes back there to treat the yard. That was so considerate and greatly appreciated!

1 year ago

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Michelle McKinney, TX

Aptive has been our pest control company for several years. The techs that have provided this service have been both personable and professional. Aaron Wolf provided our latest service and went above and beyond to service our property.

1 year ago

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ELeah Nelson San Diego, CA

Company is responsive and thorough. Our tech, Juan P, is friendly, professional, conscientious and provided excellent information about a particularly creepy pest problem. (Thanks, man!) The products they use are eco friendly and their prices are competitive as well. Full seven out of five stars.

1 year ago

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DR Fountain Valley, CA

Scott is the best company representative I've had to work with. He was attentive to my description of my needs, he explained how he would help us fight all the pests we're dealing with and made sure he gave us the opportunity to cover anything we may have missed. You are lucky to have Scott.

1 year ago

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Norma Sanabria Chula Vista, CA

1 year ago

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Fannie Houston, TX

They have good communication. I was reminded a few days before the service that they were coming. I was contacted to tell me that the technician was coming in 30 minutes. The technician talked to me before he started. He answered my questions. He finished quickly and notified me before he was left. A very polite young man.

1 year ago

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Gloria San Antonio, TX

Mike is the best service man that has come to spray my home. He was very very very thorough. I don’t think anyone has taken the time or done as great of a job as he did. Overall, I feel Aptive is a great company and they have excellent customer service.

1 year ago

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Pete K

The technician, Kendrick, was incredibly professional and knowledgeable. I wish all of their tech’s were this good! Kendrick truly is a model employee. Also, I had to call customer service about a billing problem, and Athena (the customer service rep), treated me like a member of her family. Wow! Great job, Kendrick and Athena!

1 year ago

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Todd Wolf Hondo, TX

I was given plenty of time to get my gate unlocked and protect my pet during the service. The service started exactly on time with 2 messages prior to arrival. The servicing technician Seth was very polite and very thorough. Even reminded me to keep my pet inside for atleast 30 mins after my service. Definitely recommend.

1 year ago

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Chris Trbovich Agoura Hills, CA

Last summer I had what I would call an invasion of ants in my house, mainly in my kitchen. This past summer there was no issue what so ever. Thanks to them servicing my house early in the summer before the heat it stayed pretty much ant free.

1 year ago

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Teresa Davi Salem, OR

We find your company very professional, thorough and very helpful. We had an unscheduled problem, called Aptive and they made sure to have a technician there by the end of the day and they did. We appreciate that her questions are answered and solutions are found.

1 year ago

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Tony North Royalton, OH

Yan performed the quarterly service for me this time. He did an excellent job and followed my direction to not spray the formula they use on my windows. He was very knowledgeable, kind and helpful. I would be greatly appreciate if he were my service man every quarter.

1 year ago

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Matt Oldham Indianapolis, IN

Incredible customer service and professionalism from Trent R! He called me prior to coming and did an amazing job. I needed my garage and basement sprayed and Trent took care of it. I m always extremely happy with Aptive's services and will continue using them for my bug and pest needs.

1 year ago

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Debbie Streder-Heinrich Chicago, IL

Service man Rich A, was extremely polite and professional. He asked if there were any issues he needed to be aware of. He did a great job spraying around my house and yard. Also put tape boxes out in my garage. Great job! Thanks.

1 year ago

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Mason Novoson Chicago, IL

Nick was a great exterminator he did a very thorough job he was very professional and on time. He also educated me on certain products the company was using and gave me a heads up on what future service to look forward to this winter.

1 year ago

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Krista Z St Louis, MO

Miguel was our technician and he was great! He answered all my questions and made sure we knew what he was going to do. 5 stars. The reason I gave a 4 was because I asked customer service/sales twice for information to be sent regarding the products that would be used but didn’t get anything. Miguel did show me upon his arrival which was appreciated. Otherwise it was a pretty easy process. Thanks!

1 year ago

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Erica Gaines Ripon, WI

Very informative & answered all my questions thoroughly. Before I hired Aptiv a year or so ago, I had ant issues in warm weather. NOT ANYMORE, not one ant has been found in my kitchen. FINALLY! Today, we are trying to get rid of shrews & chipmunks. I'll report back within the week. See if it worked. Thank you!!

1 year ago

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Michael Hilton Minneapolis, MN

Austin was my tech today. What a polite and respectful young man. His attention to my problem and willingness to help me was above and beyond what I could have asked from him. I would like to also request him on my next treatment. Thanks Aptive. Thanks Austin..

1 year ago

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Sidhartha Grover

Aptive Environmental's pest control expert Paul S performed treatment today at our home. They were very courteous and listened to our concerns patiently. After which they explained in detail how they will perform the service.

1 year ago Edited June 9, 2022

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Leilani Rojas Los Angeles, CA

John He so nice and very helpful… his service he did to my house yesterday 9/23 was excellent! He sprayed around my house including garage! He took off the wasp and box for the rodents. And took off the dead rats at my article and placed some traps! He made it easy for me., on my 30-40 days visit I want him to come again!

1 year ago

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Kevin Weeden Marietta, GA

All the spider webs around the house were cleared. I was not aware of spider eggs that were around the house, including behind downspouts, but my technician took care of those for me. I appreciated the communication, letting me know when he would arrive. He was on time and did a thorough job. Thanks!

1 year ago

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Mesmerizingbyservice Gresham, OR

Everything I dreamed of then some, these guys are insect ninjas! Their dedication to the craft shows, I almost felt like Watson because they were the Sherlock Holmes of pest control! Two salutes to this gentlemen because he will soon all of Aptive Environmental! Watch out now!

1 year ago

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lovethatferrari Miami, FL

Very friendly and professional. The gentleman made sure all of my concerns were addressed before leaving. This was not our regular application, this was a address issue deal. This gentleman did a good job of taking care of it.

1 year ago

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Kim pittl Lebanon, OH

Fast friendly & professional service. It’s worth it to have the treatments, I notice a difference after they treat for spiders & insects especially in September the worst month for spiders. It also gives me peace of mind, especially living out in the county where the spiders are a little bigger LOL. Thanks APTIVE !!!!

1 year ago

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Kendra Niles Spring, TX

Brock was awesome. Kind and informative but not pushy. He called moments after signing us up to let us know that Chris would be by within the hour to start the initial “cleansing”. And he sure was! Both guys were very helpful and polite.

1 year ago

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karen janes

The service personnel were very attentive to our needs. They were polite, knowledgeable, and professional. They gave 110% to help us rid of annoying pests! Your Company should be very grateful for having such dedicated personnel! Thank you.

1 year ago

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Matsen New York, NY

Each quarter they notify me of upcoming service. The technicians in Aptive uniforms come to the door introduce themselves, ask if there are any problems with pests, warn me to keep the dog inside for at least an hour. They then do their work snd are on their way. I have been an Aptive customer for 4 years now. No complaints and no pests!

1 year ago

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Wendy Brunswick, OH

Technicians are always pleasant and knowledgeable. They take the time to do a thorough job on treating the problem areas around my home. I have not had any rodents or ants in my home for the past year as a result. James N who performed service today did a great job and should get a $5 bonus. Wendy M

1 year ago

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Marlene B Coraopolis, PA

Very nice employee! Diego listen to all of my concerns and pointed out what he believes is the problem and went right away fixing them. We are also trying out a bucket Theory out that we think the field mice are getting in. Very helpful and explained every step to us.

1 year ago

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RL265 Bay Village, OH

I'm always happy with our aptive service! The technicians are friendly and knowledgeable and most of all, IT WORKS! After putting our service on hiatus for a season, I deeply regretted it. Pests were starting to return, so I called and set up an appointment (their customer service department was very helpful too!) and bye bye bugs!

1 year ago

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Janice Riggs Commerce City, CO

I love the communication that Aptive provides. I always know when they are coming. They always listen to my pest concerns and provide excellent service. Today, Don F went the extra mile and picked up all of my pups toys before treating our yard.

1 year ago

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Janet Croucher Bel Air, MD

I received a treatment today and was very impressed with Cedric. HE was extremely polite and very nice to my dogs - even gave them some dog treats. I explained the problem I was having and told me why I was having the issue. I also like that he went into detail of how he serviced my house today.

1 year ago

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tdogseitz Ellicott City, MD

I have enjoyed the Aptive service so far. After two treatments I have already seen a dramatic reduction in the slab ants around my home. The service techs are extremely friendly and diligent and really work around your needs. They are respectful to the property and to my family's well-being. I highly recommend.

1 year ago

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Debbie LeBlanc Monroe, WA

Clayton the Aptive Technician is very nice to work with. He went into the crawl space and reset and rebaited traps. Made sure I was aware ahead of time by texting me which I appreciate. He's been to my house and knows the trouble spots I am concerned about.

1 year ago

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Kathee Colman Walnut Creek, CA

Tyler does an excellent job. He makes certain my pets are all inside and always asks if we have any special requests or problems. He is thorough, professional and gets the job done. I have always had great service from Aptive.

1 year ago

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Frankie Smith Riverdale, GA

Michael, my technician was great. He stood still and listened to my concerns. He was very polite and courteous. However, I’m not pleased with Aptive, who ever did my scheduling, had me down for an evening appt instead of morning. My was appt time was supposed to be 12-1p. I called Aptive at 2:35 p to check on service. Michael did a great job.

1 year ago

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Sandra Dela Cruz Woodland Hills, CA

This is the 2nd time I got the service and with my first experienced with the first tech was the same with Leroy S, polite and well mannered besides being friendly. Patiently covered every space of my house. I am happy with the services so far.

1 year ago

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Iris Rivera Orlando, FL

Their service is professional and convenient. Their technicians are always extremely polite, courteous and knowledgeable. They take the time to explain what’s being done and what the follow up should be. Anthony is a true asset to Aptive, give him a15 out of 10!

1 year ago

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Vikki Middlebrook Phoenix, AZ

The technician showed up and was polite. He wanted to know what issues we had. Then he treated the home. When he was done he knocked on our door and asked if we needed him to review or do anything else. We discussed a problem area and he said let me go back to that area again. The service was great!

1 year ago

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Roy Bise Wadsworth, OH

The person who sprayed our residence was wonderful! And he was very professional and personable he wore shoe coverings they weren’t dirty when he came in the house he noted different problem areas that was great and I appreciate his courtesy and willingness to do his job and do it very very well!!! Give this very professional man a raise!!!!!

1 year ago

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Ken White Blue Springs, MO

Alex D went out of his way to make sure my pest control needs were met. He also educated me on specific areas that would promote more pests. He was personable and professional. I appreciate him going the extra mile for me and my family. Thank You Alex Ken White

1 year ago