Name: Aptive Environmental
Rating: 4.5

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Ryan Jennings Pearland, TX

Great, timely service. Technicians are friendly and take great effort to handle our concerns. Deiondrae T completed our most recent service and he was fantastic! 10/10

7 months ago

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Larison Johnson Gloucester, MA

Great company! Professional, pleasant, and very well managed. Notifications and rescheduling, if needed, work great. I’ve been big free since they arrived.

7 months ago

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Rodney Lindsey Dallas, TX

The employee that comes to treat our property is very friendly and professional. Always explains what he's going to do, what he's done. We feel that this was a great choice going with this company.

7 months ago

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Christine Reising Herriman, UT

Aaron did a very thorough job spraying and cleaning webs at my house. He texts when he's on his way which is appreciated. I'm very happy with my service.

7 months ago

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shamont mallory

I'm very pleased with aptive environmental. Their pricing is reasonable and fast with the service. Highly recommend this company for your pest control needs!

7 months ago

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Eavan Caulfield Felton, DE

I had an appointment yesterday 8/3. No one was going to be in the house, and I would prefer someone be there when the tech comes, so when I noticed there was movement from my camera doorbell I saw there was a tech. I talked with him before he could begin the treatment and requested that it be re-scheduled for next week Thursday when someone should be at the house. I then get a text today 8/4 saying that the tech is 30 minutes away. I respond again reminding them that I requested a re-schedule for next week, and I got a text back confirming this. Later in the day I see an email come through stating that the treatment was completed and I owed the full amount. After checking my cameras and seeing that no one was there as well hearing from my partner that no one had been by the house. This company attempted to fraudulently charge my account, and as soon as I can get rid of them I will.

7 months ago

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Lucy San Antonio, TX

Great customer service. Young man was very polite. He seems to be very concern about making us a happy customers and concerned about any issues we may have.

7 months ago

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Darline Stevens San Antonio, TX

Tech followed directions in spraying only the outside of our home… away from landscaping. Tech twisted our soaker tubing and did no replace hose after removing it from house faucet .

7 months ago

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Kevin Thomas Lake Villa, IL

The gentleman explained everything we needed to know about how it would work and whether it would affect our animals and how much it cost and we were delighted to have them.

7 months ago

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Angie Rhodes Flower Mound, TX

This warning on Aptive_Environmental pest control has been a long time coming. In May, their technician stole and pawned my son’s PS5. We have proof it was him. His name and photo on the id used to pawn it match what was sent to us when he was coming out. I was on a call in my office, he unplugged it from upstairs, when he was supposed to be putting traps in the attic, walked through the living room and out the garage. Officers located it quickly at a pawn shop in Fort Worth but we weren't able to claim it because, even though we identified a mark on on the side and the game inside and had the original box, we didn’t have the serial number written down. (Don’t make this mistake, go take pictures of all your valuable serial numbers now) Also the value wasnt high enough to allow for a warrant to get the serial number. We have made multi attempts to contact Aptive Environmental to let them make it right and we continue to be passed from person to person. We have no idea if this young man is still working for them or who else he might be stealing from. This PS5 was not something bought lightly, several family members went together and got it for my son as his Christmas present in 2020. We were violated and it still keeps me up to this day. Do not trust this company in your home.

7 months ago

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Marc Geller Las Vegas, NV

Martel was very thorough. He took his time and was meticulous especially as it related to getting rid of the scorpion population. I would recommend him and Aptive anytime.

7 months ago

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Sal West Roxbury, MA

I like that Aptive contacts me ahead of their visit. I like that their tech calls prior to visit to see if I need any special service during his visit.

7 months ago

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gina forster Newbury Park, CA

Aptive Environmental did a 5 star job. Nathaniel J was professional, knowledgeable and beyond helpful. I’m very happy and definitely recommend Aptive for any pest problems.

7 months ago

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Krazy Kitty West Wendover, NV

I hope their product is as good as their salesman and service guy. Both great and fantastic to work with. Everything I wanted done and was willing to make sure it got done.

7 months ago

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Nehemiah Thompson Richardson, TX

The field agent did an exceptional job at presenting what he performed. Was nice and presentable. Came back at the end with his report and expectations. Great job!!!

7 months ago

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Justin Riley Davison, MI

Very friendly when he came to spray our yard, he made sure he gave us feedback on what he noticed around our yard and listened to any questions an concerns I had about pests.

7 months ago

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helpfulconsumer Paramus, NJ

route manager on segway sold me service. told me company was in area servicing my neighbors. being new to area i signed up after being offered discount. service man showed up 3 hours later. he only did part of what was promised by route manager. did not clean all eaves as contracted. did not do a 2x2 flush as contracted. left before completing job and had to be summoned back . despite me being home service man told route manager i was unavailable to review work. route manager wanted voided check to hold reservation appointment and never told me they were going to automatically withdraw from account when job completed. route manager also did not explain 72 cancellation window. be aware that signing up contracts you for 2 years and if you cancel prior to that you are liable for && to make up discounted rate offered on first day. not pleased with the work or the opacity of contract. i would not recommend.

7 months ago

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Ben F Pottstown, PA

From the salesperson to the technicians so far so good. Had friendly & knowledgeable service, better price with an extra service I wasn't getting with Viking.

7 months ago

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Brennan Smith Okemos, MI

An Aptive rep knocked on my door at 9pm, sent my dog into a frenzy, got me out of bed when I was trying to get my 5 year old to sleep, and could’ve woken up my 3 year old and baby. A local review online shared a similar story about a rep knocking late at night. Rep pointed at a spider web by my door and said he specialized in “de-webbing” and taking care of mice. Please have some courtesy about knocking on peoples doors - just don’t knock before 8am and after 8pm. Also, I have a legitimate pest control company already. I own a broom and don’t need “de-webbing” services. That’s just ridiculous.

8 months ago

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Todd Benton Nebraska City, NE

After the first application I was still seeing cobwebs and spiders. Before the second application I talked to the application guys and told them my concerns. They did an excellent job on the second application and I will monitor the effectiveness of the product and decide if I stay with the program.

8 months ago

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Storm Hollich

Our technician was very knowledgeable and responsive to our particular needs. He shared his knowledge as well and made some excellent suggestions. Thank you Clint!

8 months ago

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Alex Masciantonio

Their technicians are friendly and professional and they do a great job covering the inside and outside of the home. It is always a great service experience!

8 months ago

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Eric j Estrada San Antonio, TX

Not too happy , every time they come out to do a job a few hours after they leave I see ants and roaches alive and running around , like they missed then . In my opinion for 125 dollars each visit isn’t worth it

8 months ago

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Arthur Herman San Antonio, TX

Great service so far. Technicians have been very cordial and explained all the services and chemicals they were using prior to each service. Needs to work on calling prior to the day of service to schedule a time.

8 months ago

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Balu Balagopal Houston, TX

The tech Kevin (and all the other techs before) was awesome. Great communication. Sent me detailed post service pictures. Respectful. And the service is really working !

8 months ago

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C B Fleming Island, FL

Active is the best company they are loyal to there customers always on time and do a great job Prices are very reasonable they take Xtra precautions due to covic .

8 months ago

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Lin Berthoud, CO

Shannon handled everything I asked to be addressed. She was prompt, polite, thorough and professional. She even told me what activity to expect after.

8 months ago

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Allan Reele Cumming, GA

So far so good! I'm waiting for the treatment to run its course (as I currently have an ant problem) before I give my full review, but the customer service portion is very good.

8 months ago

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zxloxty ytxolxz Lynwood, CA

Aptive Has been servicing our property for over a year and they have been increasingly more communicative and performant with their service. We couldn’t be happier.

8 months ago

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Tom Reilly Jacksonville, FL

The technician, Sean, was great. He was thorough in his service and gave a detailed summary of everything he did. Aptive is a great company with great technicians

8 months ago

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Marie Bachrach Canoga Park, CA

Evan C was very thorough and took extra care with the service to my property. We told him our concerns and he knew exactly what to do to take care of the problem.

8 months ago

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Chelsea Davis Dallas, TX

Vincent was our tech and he was great. Informational on what was being done. Answered all our questions and concerns we had. Very well pleased. Thank Vincent for your work today.

9 months ago

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Maria Rosa Richmond, TX

Great job. Floyd S throughly cleaned and sprayed all areas including garage. Very detailed and knowledgeable. Sent me a tex message at the end with all the work that was done. Thank you so much!

9 months ago

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Gretchen Wallace St Louis, MO

Miguel always does a great job. I appreciate the added time to sweep off the cobwebs and the nasty stuff around the lights. Always calls me if I’m not home so I can tell him of any particular issues we’re having.

9 months ago

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Peter Blake Carnegie, PA

The services were as promised. The tech was courteous, informative and very professional. When the service was completed he explained what was done and what to expect for the next scheduled service.

9 months ago

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Friend Reseda, CA

Timothy M Provided amazing service very thorough , professional went above and beyond to explain all he would be spraining I appreciate the service it was 100% thorough Thank you Anita M.

9 months ago

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O will League City, TX

Aptive has been pretty quick on responding to any calls when I need service. They could be a bit cheaper but their workers usually give really good service. Edwin did a great job and was very helpful when I had concerns about certain pest.

9 months ago

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Alex Song Naperville, IL

nice job done today by Aptive, thorough, intuitive and interact througout the processes and explain in details each of the step very well, as the initial service I couldn't expecting more,,,, thank you Leo!

9 months ago

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E Dominguez San Antonio, TX

Jarrette T was very professional and knowledgeable. He listened carefully to our conversation and took his time to answer our questions, he was very patient making sure we understood. - Mark Dominguez, Current Customer

9 months ago

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Jim Bata Minneapolis, MN

Angelique B walked the yard with me as I showed areas that needed extra treatments ( ant hill & tick area). After the service she reviewed all the treatments she performed. Jim B.

9 months ago

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James Bachman Minneapolis, MN

Jordan H came out for a recheck on an ant issue. We walked around the property together and he did a good job of applying the corrective product. I'm hoping the problem will be taken care of.

9 months ago

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Rachel Savage Las Vegas, NV

Ben, who serviced my home today was very knowlegdeable about pests and was very friendly. He let me know when he was around 30 minutes away. They will also come back if you have any further issues.

9 months ago

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Chrestina Madalo Sterling Heights, MI

Enrico was my service man today he did an excellent job inside and outside my house He was very nice, walked me through every step he did, I would highly recommend him to be your service guy for future reference.

9 months ago

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Kimberly Belter North Royalton, OH

Malik was awesome. I was very comfortable letting him into my home and he was very professional. He's a credit to the Aptive organization. Feel like our house, garage and yard was well treated and protected.

9 months ago

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Diana G Sugar Land, TX

Nick G. completed my services today, he was polite and care about the issues I was facing in my pantry. He treated the entire house and explained all the different chemicals used and how they work. Keep up the good work!

9 months ago

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Brittnee M Pevely, MO

I had a very good experience. It was done fast and efficiently. Isaiah explained the process to me and also provided pictures and videos of the work that was done. Which I appreciated!

10 months ago

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Donna Bl Saint Charles, IL

Loved the way Stephen paid special attention to the ant issues around our property. He treated the driveway and areas around our pool that were indicative of ant populations . view was extremely thorough.

10 months ago

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Fred Lalumandier Festus, MO

Isaiah was professional and precise in his explanations of his services for pest control. He took pictures of work done and forwarded them to me. The work was done in systematic order and very thorough%

10 months ago

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Glenda Greason Camarillo, CA

Nathanial J did an outstanding job of explaining what he was doing each time he went to different areas in our yard, He texed me that he was on his way and presented himself in a proffesssional Manner.

10 months ago

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Reyhan Philadelphia, PA

We had Dave today. He helped us to treat the ants, which have been occurring for a while. And also informed us about the causes. He was on time and did the job diligently. He was very competent.

10 months ago