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Aptive Environmental

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9.7

Overall Score

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Jeff Heintzelman Albany, NY

Karl the representative who visited my home was fantastic. He explained the process and offered some tips!

8 months ago

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Mike Mirabella Berkeley Heights, NJ

Technician made me aware of hornet nest in my front gutter and provided additional treatment to address this issue

8 months ago Edited September 14, 2023

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Lucille Burney

Very thorough job! I could see that in the pictures I was sent. He sprayed where I told him I saw tiny ants. Much appreciated!

8 months ago

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Kareem Ottley Ridgewood, NJ

Pedro was great. Checked in and asked if there were any areas of concern b4 he started to make sure we were covered. That was much appreciated

9 months ago

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Kdoyle Randolph Township, NJ

Clearly explained the process of service. Very happy with information provided regarding questions about service. Thorough and clean work.

9 months ago

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Lesley Larios Succasunna, NJ

Stephanie and Yazzi we great! Very courteous, quick and thorough. They consulted with me to determine my needs and followed through.

9 months ago

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David Wall Warren Township, NJ

Magee was my technician. He was polite, informative and professional. It was my pleasure to have him provide my service.

9 months ago Edited August 15, 2023

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Jenny L New York, NY

Aptive tech Joseph was great at communication and honesty . He took the time to carefully move my kids stroller out of the way of his spraying

9 months ago

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Marty Colasurdo

The service technician came out on time and explained what he was doing and answered any questions I had. I was very pleased with his service.

9 months ago Edited October 17, 2023

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Ronald A Pellecchia Summit, NJ

Rasheed was very knowledgeable and helpful. He answered all my questions. He explained all of the visits that are part of my services.

9 months ago

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Albert Angelucci Jr. Maplewood, NJ

He was very friendly and informative about what he was doing and how to make sure my pets are safe. He was very thorough with his job

9 months ago

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Ryan Haug Miami, FL

Shammal was our service tech and he did a great job. He sent very thorough pictures and even took down and disposed of a bee hive.

9 months ago

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curtis keel Mocksville, NC

I was told by salesman that my shop would be sprayed to kill mosquitos, and the spiders. I do not believe it was done. The mosquito trap was placed behind my house. The shop is 150 foot behind the house. I feel cheated.

9 months ago

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Stacey Y Richardson, TX

Texted to let me know he was on the way. Listened to my needs. Worked quickly but throughly. Was very polite and professional.

9 months ago

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Connie Scott Camden, NJ

Cornell was very professional. He answered and explained to my understanding questions I asked of him regarding Aptive products and services.

9 months ago

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Demarcus Dedhotel Houston, TX

My technician was very knowledgeable about where to treat and did not require me to do anything but allow him to do his work

9 months ago

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Mary Davis DeSoto, TX

I just want to say that I'm very pleased with the service. London was very professional. He took the time to explain everything he was doing.

9 months ago

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Colleen Carrollton, TX

Technician was great. He explained what he was going to do, asked if I had any questions. Very professional and personable.

9 months ago

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Julia Fienga Schneider Chattanooga, TN

I am still having issues with palmetto bugs trying to get into my house and now I have small ants in my back bathroom. On top of all of this, I'm now being informed I'll be paying an additional $5 per treatment when I have a contract that says it's only $109 per treatment. I will NOT be renewing my contract when it's finished

9 months ago

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Brandy B Dallas, TX

The tech addressed several wasps hives and removed them. He also provided fly traps for inside the house. He was kind and courteous

9 months ago

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Ryan Daniel

Great job today and thank you for checking in before proceeding to see if there were any specific issues we needed addressed.

9 months ago

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Earl Medley Marrero, LA

I would highly recommend Aptive for your house, inside and out to my friends and family! I will always request to have him! In the future!

9 months ago

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Kristie Wester Atlanta, GA

Hannah was very professional, informative, and personable. She is exactly the kind of employee that I would want to represent my company.

9 months ago

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Cynthia Balme New Bern, NC

Darian provided our service today. We weren’t home and he made sure to text a detailed report of what he did, along with pictures!

9 months ago

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Christina Moutafis Livingston, NJ

They were super friendly, transparent on the entire process, and efficient! We look forward to continuing services with them!

9 months ago

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John Girdzus McKinney, TX

Tech did his standard items then without objection did the extras I requested. He was/is second to none. Great job!!!

9 months ago

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KAREN Redwine Arlington, TX

Only second service; however the techs and service has been great. And less mosquitos after first treatment so hope even less after second treatment. So far so good

9 months ago

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paul haggerty North Richland Hills, TX

The technician did a very good job of informing me what his job was at my home today very patient and I think him for his service

9 months ago

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Carl Mullner Englishtown, NJ

Was not home to see what the had done but my technician took photos and texted them to me of where he sprayed. Very helpful.

9 months ago

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Judith Jushchyshyn Harleysville, PA

Came to door and asked if there was anything specific we needed done. On a very hot, humid day was still very polite and pleasant.

9 months ago

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jessi angell Advance, NC

Very knowledgeable and friendly service provider and I feel like all of my pest concerns were addressed and taken care of! Thanks Lauren!

9 months ago

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Liz Campos Rowlett, TX

Our tech was great. Did a very thorough job. Was on time and sent a very detailed text before and after service. Best tech service we have had ever!!

9 months ago

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Daron Kirven Arlington, TX

The person that came out didn't complete the entire service. He completed the outside but not the inside. He said no one answered the door when he arrived, but my wife drove up as he was spraying and he said he asked her did she want the inside sprayed and he said she said no. I asked my wife if she told him not to spray the inside and she said no and that he never asked her about the inside. I sent him a message informing him that he needed to spray the inside and he said he would try to make it back out, but never showed up or call me to let me know he wasn't coming back.

9 months ago

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Paul Van Eeckhoven Jacksonville, NC

Very Personable tech, knowledgible. Contract could be written so as to be easier to understand…. Over all, pleasant experience for a needed service. Thank you.

9 months ago

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Patrick Hammon New York, NY

Normally I don’t write reviews but this one has me truly mad. I had a salesman sign me up for aptive who was super pushy and I decided to do it because he said I could try the first service and after then I could see how I like it. Then I get my house serviced same day and after looking into the contract there is a cancellation fee and a bunch of other stuff. I am so mad I can’t believe these guys are rated this high.

9 months ago

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Rich Ruocco Hixson, TN

Hanna did an excellent job. She was very thorough. She spent a good amount of time here, I hope she will return here for my next appointment.

9 months ago

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McKenze Ocampo

Zero stars. I’ve asked to cancel no less than 8x bc I’ve never once had a service go smoothly. I stuck with this until my contract..aka you get your $$ no matter if you don’t uphold your end of any part of the contract! Huge mistake signing up with this company. I never give poor reviews, but I’m not kidding when I say this has been a nightmare.

9 months ago

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Darla Morrison Arlington, TX

technician very professionally and courteous. Did a good job. Please note we have only requested outside service not inside.

9 months ago

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arun gopalakrishnan Plano, TX

Marcus explained to me what he was going to spray for and did an excellent job! I’m very satisfied with the service provided by Aptive!

9 months ago

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Brandon hernandez

I appreciate the technician that came out and waited 10 mins till I got home so he could spray the interior of the garage.

9 months ago

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Todd Smith Charlotte, NC

Everyone is always very helpful in checking the outside for bees and wasps so we don’t need to worry so much about our kids playing outside

9 months ago

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Jana McKinney Euless, TX

Technician Anthony came on time after giving warning of his arrival. Very thorough even in the house. Very polite. Seemed knowledgeable.

9 months ago

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Clara Robertson

The worker was great. The issue was this was scheduled for a 1-5pm timeframe which I only found out once I called but the worker didn’t arrive until 730pm! I really liked the worker and is the only reason I’m not canceling this service today!

9 months ago

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Douglas Lavender

Corey did a very thorough job of treating our yard for pest. He was very polite and professional. Thank you Corey for the good work.

9 months ago Edited June 30, 2023

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Timothy Bryant Lancaster, TX

I liked the technician had a friendly attitude. He covered everything thoroughly an did a excellent job of taking care of areas I had concerns about.

9 months ago Edited June 30, 2023

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Gene Grupinski

The technician explained everything so well. What and why he was doing it. Very friendly, courteous, knowledgeable and professional.

9 months ago

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Jimintualatin Portland, OR

Absolutely the most aggressive and non customer friendly sales agents working our neighborhood. Most have No Soliciting signs up, including our home. I asked if the agent saw the sign and his response - ‘It’s just pest control!’ While it may be a great company that does great things- they missed a sizeable market based on the aggressive door-to-door comparing that has been peppering our neighborhood for several days- sometimes approaching homes more than once.

10 months ago

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Kevin Fernandez Montclair, NJ

Their technicians come at regular intervals, perform their service and send pictures via text of everything done - they’ve always been friendly and on time.

2 months ago

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Kate Braithwaite West Chester, PA

Service with a smile! The technician who treated my house today was knowledgeable, polite and friendly. I’m very happy with this service. Thank you Alphonse.

1 year ago

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Michael Krystopolski Conshohocken, PA

Service was timely and excellent. Richard was awesome -- explained everything in full and took his time to make sure everything was treated. Mike K., Conshohocken, PA

1 year ago