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Aptive Environmental

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9.7

Overall Score

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Leslie Young Denver, CO

My technician Lyle did an excellent job of locating wasps nests that I didn't even realize were there. So glad he removed spider webs as the spider population was noticeably increasing. I look forward to seeing less creatures around the house. Thank you!!

4 years ago

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Maggie Garcia Chino, CA

I can give you 5 stars today! I was very happy with our service and technician, Tyler G. He was friendly, professional and thorough. Please continue to send Tyler to service my home.

4 years ago

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Andrew Bauer Akron, OH

Dan did a great job by walking the place with me so I could show him the active vole area. Dan was extremely courteous as well. With Dan as a representative of Aptive Assistant, you will do well!

4 years ago

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Jack Reynolds Upland, CA

My prior exterminator collected his 6 or 7 rodent traps today' Please be sure you have adequate coverage against rats. The damage done to my Corvette was $1500.00 last time. I think only one trap was placed by your tech.

4 years ago

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Gary A Deerfield, IL

Quick response (within a day). The technician (Tim) was very friendly and professional. He diagnosed the issue quickly, identified where the mice were coming into the house and applied copper mesh to address the problem.

4 years ago

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Susan Portland, OR

The only thing would like is to have an closer approximation of the time the tech is coming rather than just the day, that way I can get my pets inside - otherwise it is all good!

4 years ago

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tj Lorain, OH

The Aptive Rep, Kayla B, was very professional. Kayla went above and beyond in applying the product and with cleaning the entire exterior of the house that had many spider webs. Kayla explained the product and how it works.

4 years ago

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Wayne Berman Gaithersburg, MD

The technician was terrific. He was courteous, friendly, and thorough. He also did a little spraying indoors to combat a minor insect problem. Two thumbs up for Curtis, our tech, and Aptive.

4 years ago

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Pat Witt Las Vegas, NV

Always on time. Chris my technician is always very informative and polite. The service is great. I have never seen any kind of bugs or critters around my house. Very satisfied with this company.

4 years ago

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Kathy Ambrose San Diego, CA

Original sales person Zach was knowledgeable, friendly without being pushy. The technician, Steven was friendly and explained exactly what and where he would be working. He did a very thorough job. Great 1st experience!

4 years ago

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Rachel Walnut Creek, CA

Noone texted to say they were on the way as promised. Luckily my husband was home to put the dogs inside but he had no idea I'd signed up for this or that anyone was coming. service was fine, but there was definitely less communication than there should have been before, and during. The tech just left a reciept- didn't ask questions , or show any signs that this was an initial inspection etc.

4 years ago

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Phil Itzkowitz Pasadena, MD

Your technician was friendly, polite, thorough, and efficient. He presents an excellent face for the company. He did run out of glue traps, so I think I will be scheduling a follow-up visit.

4 years ago

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Kathy Mastic, NY

Michael was very professional and informative. He let me follow him through his process and answered any question I had in a very professional friendly manner This was the initial treatment

4 years ago

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Cindi Tacoma, WA

I left a detailed experience with YELP. We are very happy with both the Company and both of the technicians they have sent to the house (Nathan & Elayne). We've been treated fairly, and the service has been great so far.

4 years ago

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Laura Chagrin Falls, OH

Great technician today!! He came to my door to alert me of a cat who had been on my front porch because he was concerned about the chemicals making the cat ill. What a thoughtful technician and I really appreciated it.

4 years ago

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Jon P.

Professional and courteous. Lucas represented Aptive very well. Ultimately, with pest control, time will tell how successful the service and product is at controlling pests. But I am pleased with both the sales rep and service tech thus far.

4 years ago

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John Gender Winchester, CA

Service was scheduled to be performed between 1 and 3 P.M. We had called last week reporting that we had a problem with spiders inside the house. From that conversation, I undersstood that when the technician came out we could talk to him about doing something about the spiders. I missed another apointment waiting for him to show up. Our NEST cameras show that he arrived at 7:30 P.M. Someone was home. However, he did not attempt to make contact with us. It is possible that the person I spoke with on the phone failed to pass our request on to the tech? I am not happy.

4 years ago

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Donna M Maas Everett, WA

Aptive was to come out Saturday the 2nd and no one showed up. I called and talked to customer service and the person was very sorry and gave me a credit and set up new date and time. Jose was totally awesome, very polite and he did a great job

5 years ago Edited September 14, 2021

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Reply from Aptive Environmental

Thanks for the feedback, Donna. Ivan is such an awesome employee and we feel privileged to have him as part of our team!

Apr. 17th, 2019

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Joanne Markulec Pennington, NJ

The service professionals are vey thorough.

2 months ago

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Mohamed “Mohhash” Hashem Stockholm, NJ

Great 😊 person great service showed up on time

2 months ago

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austin rosen Randolph Township, NJ

Jason did a great job at my house today.

2 months ago

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christina kelder Ringwood, NJ

Always great, timely service! Thanks Jason!

2 months ago

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Constantine Katsaros Jersey City, NJ

Really nice and attentive Great job Really good

2 months ago

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Ashley Fox Grant

Great job. Personable and helpful. Thank you

2 months ago

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Joe DeSantis Oakland, NJ

Jason did a wonderful job covered all the bases Thanks

2 months ago

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Scott Beers Flemington, NJ

4 times per year. No problems with insects.

2 months ago

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Doreen Sedek Paramus, NJ

Always comes when you need them. Great customer support

2 months ago

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Douglas Caroli Morristown, NJ

Excellent service and professional technician

2 months ago

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Miguel A. Ribot Stockholm, NJ

On time and on point. Perfect progress report

2 months ago

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Devon Del Purgatorio Hopatcong, NJ

No issues no bugs and no mice! Five stars!

2 months ago

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Kevin Ip Garwood, NJ

Friendly. Reasonably priced. Good technology

2 months ago

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Dan Fern Oakland, NJ

Great communication and the service has always been top notch!

3 months ago

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GS Chatham, NJ

Service has been consistent and good Technicians have been professional

3 months ago

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Darlene Kane Westwood, NJ

Juan was very responsive to my concerns. Excellent customer service.

3 months ago

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Brent Cirinelli Hillsborough, NJ

Thorough service and good follow up after service with summary and photos!

3 months ago

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Jess Silva Montvale, NJ

So far the most effective company we have used for pest remediation

3 months ago

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Christina Alonso Hackensack, NJ

Highly recommend this company for pest control especially for mosquitoes.

3 months ago

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Lenora Warren Township, NJ

Ryan was great, explained everything to me, very knowledgeable and cordial!

3 months ago

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Gladys Astorga Closter, NJ

TJ was courteous, arrived when he said he would and was quick and efficient.

3 months ago

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Mo J Nutley, NJ

Not a single complaint in 6 months and already better than past 2 companies.

3 months ago

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Len wood Designs LLC Bridgewater, NJ

Juan, was very helpful and knowledgeable about the questions I asked him.

3 months ago

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Mark Odian Stanhope, NJ

Very attentive and helpful. Great job. He listened very well.

3 months ago

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Leslie Cervantez Lillington, NC

I signed up for Aptive 2021, I was supposed to be on auto payments. I was charged and money taken most of the time, but if they missed the payment it was a hassle. It came down to me In collections, and I shouldn't have been. But the pest service itself is good. Just make sure your home to see it done. I've since gotten everything worked out and still use them.

1 year ago

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Curtis Dulansky Austin, TX

I have to hand it to the young man who knocked on my door. He made a sale for our primary home and rental property. The only issue I had was their scheduling format, they would just show up unannounced and if my gates aren't open or my tenants aren't home then I didn't feel they could service everything I was paying to for. All in all I was happy, I mean I never had any problems with pests around the house!

1 year ago

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David Wolderzak Round Rock, TX

Great job. Called me 20 min before arriving. Very polite and professional. He was quick and checked everything. Then he went out side and sprayed for bugs to include extra for ants. He found a nesting be hive and removed that as well. Quick, on time, professional and friendly. Job well done. Thank you :)

1 year ago

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Arthur Dennis Riverview, FL

Aptive is a very caring company, working with you to make sure you are satified.to meet your schedule by changing appointment times,you can also call them at anytime with any issues you have and they will fix it. all the technicians are courteous and friendly.

2 years ago

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Pat McMullin South Jordan, UT

We have had a great experience with Aptive Environmental. They always let you know when they are coming and will spray the inside of your house if you want. They are also willing to come back if you have problems after a treatment which is a big plus!

2 years ago

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Bryan Peterson Herriman, UT

A sales rep came to my door a few years ago and gave a discount for signing up and thing went well. Until it was at the end of the contract. The CC I used expired before the last payment went out, and instead of calling and asking for the new number, they sent me to collections. When I called aptive to talk to them about it, the rep confirmed that no calls were made regarding the payment. I found out about it because I got a collections notice. The service was alright, although i found it a little expensive, and after them sending me to collections, I won't ever use them or recommend them again

2 years ago

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Saylor D Herriman, UT

Aptive is always there when we have an issue and is always extremely helpful to us. Every time we've had a pest we've called and they arrived quickly and took care of the problem. The employees are always pleasant to work with and I trust them to do their jobs well.

2 years ago Edited January 13, 2022

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lana turner Avon, IN

I like the Aptive Environmental company as they are affordable, reliable and keep the pests away. We are transfering our service any time we move, very pleased with the price for continues customers and services that we recieve.

2 years ago