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Aptive Environmental

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7,257 User Reviews

9.9

Overall Score

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Steban Andover, MN

Raymond M was very unprofessional and rude, he walked out on the job because I pointed out to him the cobwebs he missed

1 year ago

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Reply from Aptive Environmental

Thanks for the review, Steban. This isn't okay. Will you please reach out to the branch so we can make this right? Thanks!

Aug. 1st, 2019

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tom kaim Akron, OH

the billing is very confusing. Your company does not have a very good reputation in my development.

1 year ago

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Reply from Aptive Environmental

Please reach out to the branch with any questions you have, Tom!

Aug. 1st, 2019

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Cathy Houston, TX

the tech was very good. The best so far.

1 year ago

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Cathy C Keller, TX

Jason was extremely nice and professional.

1 year ago

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NB Mars, PA

Tammy G was a quick and efficient personnel.

1 year ago

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Jerome Schwersky Hollywood, FL

He did a good job. He was nice and did what i asked.

1 year ago

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DSB

I still see some spider webs and nest residue on the back porch

1 year ago

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Lisa C O'Fallon, MO

Our back yard where we spend all of our time was completely skipped. We have all kinds of bugs out there

1 year ago

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Reply from Aptive Environmental

Please reach out to the local branch so we can schedule you for a free reservice!

Jul. 26th, 2019

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Nina stewart Killeen, TX

Ever since our first spray we have been seeing more and more spiders. And I can not say that I am happy or satisfied!

1 year ago

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Reply from Aptive Environmental

Thanks for reaching out, Nina. Please take a second and reach out to the local branch so we can make sure you are taken care of. We'll get you on the route for a free reservice.

Jul. 23rd, 2019

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Pamela J Katy, TX

Nick was fast, polite and friendly. Thank you for that.

1 year ago

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brian lively Manassas, VA

Kris C was my Technician and did a great job of making sure we were taken care of!

1 year ago

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Reply from Aptive Environmental

Brian, what could we have done better? 2/5 stars doesn't lead us to believe that you were satisfied with Kris' service. Thanks in advance for the feedback!

Jul. 19th, 2019

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Wendell Porter Nolanville, TX

Benjamin was very thorough and professional.

1 year ago

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Brian Reed

Ontime, polite service and very well done.

1 year ago

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Amanda Montebello, CA

I was sold a few Aptive products and found that the prices were high and they products weren’t very effective.

1 year ago

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Reply from Aptive Environmental

Amanda, please give us a call! We definitely want to get you taken care of.

Feb. 10th, 2020

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Preston Gilbert, AZ

Very pushy sales guys that are very annoying. Service is decent but nothing special.

1 year ago

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Jason Foster Conroe, TX

Awful service house full of bugs! Rip off

6 months ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Feb. 9th, 2021

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James Bishop Falls Church, VA

Exterminator never showed up but stated job was done.

7 months ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Oct. 6th, 2020

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Matthew McCarter ,

Aptive is not getting rid of our SPIDERS!

7 months ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Oct. 6th, 2020

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Ivan San Antonio, TX

Never show up at my house. But they still charge me

8 months ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Lori Bain ,

Aptive was here Monday. Did half the job.

8 months ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Kerry Green St Louis, MO

Bad i want to cancel asap Cant reach no one

8 months ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Missy Elk Grove, CA

NO ONE SHOWED UP BUT THE COMPANY SAYS A TECHNICIAN WAS HERE!!!

9 months ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Sean S West Jordan, UT

The worst customer service I have ever experienced. Find another company.

9 months ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Paul Del Marietta, GA

Difficult to get ahold of. Don’t call u back. Poor communication

10 months ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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CAP Lake Jackson, TX

Treatment is uneffective and cannot get anyone to return my calls.

10 months ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Jacquelynne Dickerson Houston, TX

I dont appreciate not knowing when/ if they come to my home.

10 months ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Nicole Stark Kansas City, MO

He showed up 2 hours early, never gave me a 30 minutes call.

10 months ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Jennifer Hagood ,

Didn't clean any cobwebbs or bugs from 0atio or back patio door!!!

11 months ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Samantha Gallagher Los Angeles, CA

Technician never showed up even though we received an email saying he had

11 months ago

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Reply from Aptive Environmental

Samantha, please give us a call!

May. 13th, 2020

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William Behm Pearland, TX

Sprayed herb garden. In 5 minutes that the were here created 30 minutes of cleaning.

1 year ago

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Reply from Aptive Environmental

William, we are so sorry to hear this. Please give us a call at the branch. We want to make this right.

Mar. 23rd, 2020

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Ryan Smith Clarkston, GA

Worst company ever by far 15 minute services and salespeople that are full of lies

1 year ago

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Reply from Aptive Environmental

Ryan, please give us a call! We definitely want to get you taken care of!

Feb. 27th, 2020

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Don Shaw Elk Grove, CA

Cobwebs, my wife didn't see or hear anyone around the house.

1 year ago

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Reply from Aptive Environmental

Don, please reach out to the local branch. We'd be happy to send one of our representatives back out to your home.

Oct. 1st, 2019

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Geo Sacramento, CA

So so service so far and have been with them for a year. Maybe last time soon.

1 year ago

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Reply from Aptive Environmental

Geo, please give us a call so we can send one of our trucks back out to your home! Thanks!

Sep. 18th, 2019

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Charlie La Mesa, CA

Poor clean up at initial visit. No follow up as promised following week.

1 year ago

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Reply from Aptive Environmental

Charlie, the followup is actually 30 days after the initial service. Please reach out to the branch so we can send one of our trucks back out to your home.

Sep. 10th, 2019

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aiydh moraih Herndon, VA

you should let me see what you are doing during the treatment, because i have a lot of notes,

1 year ago

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Reply from Aptive Environmental

Please reach out to the local branch so we can make sure you are taken care of!

Aug. 26th, 2019

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Bircan McLean, VA

I am still enjoying my spider web collection out side of my house despite your two times services.

1 year ago

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Reply from Aptive Environmental

Please reach out to the local branch, Bircan!

Aug. 22nd, 2019

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RANDY HERTOG Minneapolis, MN

Overcharged what they told us on phone and did not clean bugs or provide good service. Stay away!

1 year ago

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Reply from Aptive Environmental

Sorry to hear this, Randy! Please reach out to the local branch.

Aug. 13th, 2019

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Mary Abuelafiya Laguna Niguel, CA

This review is not about my tech. She was lovely. HOWEVER, I have spiders EVERYWHERE!!! Not good.

1 year ago

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Reply from Aptive Environmental

Mary, please reach out to the local branch so we can schedule you a free reservice! Thanks in advance!

Jul. 29th, 2019

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Todd wildenauer

Taking off boots before entering g house is expected.

1 year ago

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Mike Hood Indianapolis, IN

No one came from Aptive on Saturday 7-20-19. I waited all afternoon.

1 year ago

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Reply from Aptive Environmental

So sorry to hear this, Mike. Please contact the local branch so we can make sure you are taken care of.

Jul. 23rd, 2019

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mario andres valle San Antonio, TX

Its not complete!!! Itried calling, but there is no answer.

10 months ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Mike Lin Bellevue, WA

Less than 5 minutes work for my house, I don’t think it worth for $129 + tax

1 year ago

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Reply from Aptive Environmental

Mike, so sorry to hear you aren't satisfied with our service! The service professional definitely should have been there for more than 5 minutes. We want to make this right! Please give us a call at your earliest convenience.

Jan. 21st, 2020

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Rey Chula Vista, CA

Ants still exist on my backyard, not satisfied with the service

1 year ago

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Reply from Aptive Environmental

Rey, so sorry to hear this! Please give us a call so we can send one of our trucks back out to your home!

Nov. 27th, 2019

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Osama Abughazaleh Richmond, TX

He was very quick in his pest control that lasted less than 15 minutes.

1 year ago

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Reply from Aptive Environmental

Osama, please reach out to the local branch in your area and request that we send a truck back out to your home. We want to make sure you are taken care of.

Oct. 4th, 2019

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Sajida Khan Brandon, FL

I still see wasps nest in the back porch how can this not be taken care of

1 year ago

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Reply from Aptive Environmental

Sorry to hear this. Please reach out to your local branch so we can schedule your home for a free reservice.

Aug. 13th, 2019

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Ray Avon Lake, OH

Each time I don’t know when a representative has been here .

1 year ago

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Reply from Aptive Environmental

Ray, please reach out to the local branch so we can verify that your contact information is correct! Thanks!

Aug. 1st, 2019

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Elda Madrigal Ogden, UT

I still see ants and spiders and worms in my flowers bed and around my house

1 year ago

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Reply from Aptive Environmental

Please reach out to us for a free reservice. Thanks, Elda!

Jul. 26th, 2019

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Richard Richmond Rockwall, TX

Technition missed a number of spider webs and spider nests.

1 year ago

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Reply from Aptive Environmental

Sorry to hear this, Richard. Please contact your local branch for a free reservice!

Jul. 19th, 2019

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Faith Lake Stevens, WA

Did not do what they said they would there are still over 10 wasps nests

1 year ago

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Reply from Aptive Environmental

We'd be happy to come and reservice your home at no cost, Faith! Please send an email to . Thanks!

Jul. 11th, 2019

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dave Oceanside, NY

Stay Away.!!! They never showed up for the first appointment.

1 year ago

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Reply from Aptive Environmental

So sorry to hear this, Dave. Have you gotten into communication with the local branch? If not, please do so. This is not okay!

Jul. 15th, 2019

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