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Alta Pest Control

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9.4

Overall Score

LAST UPDATED: August 18th, 2022

Alta Pest Control was founded in 2013 and has grown to provide pest control services in seven states. It is locally owned and family-run with three brothers at the helm. Alta provides pest control services for all pests and customizes its plans for clients. The company employs technicians that are fully certified and trained, offers emergency services, and practices the door-to-door sales model. 

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The Good

  • Safe Products 
  • Customer-Friendly Website
  • Pest Plan
  • Referral Bonus

Safe Products

Alta Pest Control uses products that are deemed 100 percent family and pet safe. It uses eco-friendly products that do not harm the environment or pollute groundwater.  

Customer-Friendly Website

The company's website has a user-friendly portal that offers customers the ability to manage bills, pay bills, view service history, and specify communication preferences. 

The website also offers a comprehensive pest library where customers can learn about any pest and the treatment Alta would recommend for managing the problem. 

Pest Plan

Alta Pest Control offers a pest maintenance plan that will take care of customers’ ongoing pest protection. This plan includes the setup and maintenance of outdoor areas and indoor spot treatment. Alta technicians inspect the property and do an initial treatment of the property foundation and roofs. After this initial visit, regular visits are made to ensure a pest-free property each month. If any pests show up between treatments, a technician will treat them in-between visits. 

Referral Bonus

If customers choose to spread the word about Alta Pest Control, the company will give you and your referral 10 percent off your next service.

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The Bad

  • Limited Service Area
  • Unclear Warranty Information

Limited Service Area

Alta Pest Control offers services in the following states:  

  • Washington
  • Virginia
  • Oklahoma
  • Texas
  • Idaho
  • Kansas
  • Maryland

Unclear Warranty Information

Alta Pest Control claims its top priority is customer service. However, Alta Pest Control does not mention on its website whether its services are guaranteed. Many pest control companies will provide free re-treatments or a refund if the pest problem persists. We cannot tell from the company's website if this is standard for Alta Pest Control. 

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The Bottom Line

Alta Pest Control offers consumers some appealing features. Environmentally conscious customers will appreciate the company's use of eco-friendly products. The website's user-friendly portal will stand out to customers who want to streamline their bill management, service history, and communication preferences.

If you are in Alta Pest Control’s service area and contact the company to get a quote, you may want to clarify the company's warranty information with a customer service representative as Alta Pest Control's website does not offer specific information on warranties or guarantees. 

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Star Rating

4.6

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19 Reviews

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79%

4 grade

5%

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11%

2 grade

5%

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Mara Cohen Tacoma, WA

Good service, effed up constant surveys and other bothersome time sucks.

3 months ago