White Pages actually started as a "hobby" for its founder, back in 1997. Alex Algard is the current CEO (and founder). Since its inception in 1997, White Pages has grown to offer a lot of different search features and even has made an app that lets mobile phone users tell who is calling. One of the things we really liked about White Pages was the robustness of their user interface. The sleek web design makes it easy for a user to enter the search criteria that they have and find the person that they are looking for. We also found that White Pages has been featured extensively in the media and has won some awards, including:

  • Business Insider
  • The Seattle Times
  • Time Tech: 50 Best Android Apps for 2013

 

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The Good

  • Search functions

White Pages has a solid basic people search function. Their tool was very easy-to-use and robust search tool that provided the following:

  • People Search, helping find a person's full name, address, and city.
  • A business search function, helping find the contact information for a business.
  • A reverse phone search that let's you find the phone number's carrier and city.
  • A reverse address search featuring all the contact names associated with a particular address.

White Pages also offers reverse phone search, business search and address search in addition to their basic search. Their pro edition offers more searches.

The Bad

  • Outside agencies
  • Opting out

To get a background check on a person, the search engine directs to www.intstantcheckmate.com. In other words, they use outside agencies to support some of their services.

To opt out of White Pages policy of disseminating information for advertising purposes is to must click on one of the third party services that they use, such as a do-not-call registry, to block your personal information for advertising purposes.

The Bottom Line

If you are looking for a name, phone number, address, or other similar contact information for a person or business, we recommend White Pages for its basic search functionality and its mobile apps. We were concerned though about third party sharing and outsourcing information from other sites like www.instantcheckmate.com and Spokeo. This site, in some situations, reveals just how much personal information is shared across the information commerce industry.

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User Reviews

Star Rating

2.2
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28 Reviews

Review Breakdown

5 star
14%
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14%
3 star
7%
2 star
4%
1 star
61%

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Richard Brandes

December 16th, 2019 Clinton, TN DETAILS arrow_drop_down
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Don't get sucked in! Everything besides the persons name comes at an extra price. This is a scam!

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Vanessa

April 17th, 2019 Houston, TX

My page is always inaccurate. It has someones info with mine. Location and phone numbers I never had listed.

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Doug Eggerfs

April 16th, 2019 Wichita, KS DETAILS arrow_drop_down
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I had whitepages premium but cancelled in in September of 2018, and even my account showed cancelled. However they have billed me twice for $19.99 without my authorization, which was billed through the bank account i had when I was subscribed to premium. The reason I give a one star rating is that I have emailed with no response twice, and you cannot talk to a live person regarding your account. The sad thing about it is they charged me $19.99 which you would think I would have access to premium, but it shows that I haven't paid asking for payment to use premium.

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patricia

January 5th, 2019 Ashland, OR DETAILS arrow_drop_down
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Waste of money. There was no information that was recent enough to be of help.

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Shari Evers

September 16th, 2018 Lehi, UT DETAILS arrow_drop_down
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So it seems simple enough to type in a name and get the results. For some reason every time I do that I end up with half a dozen matches that lead me to the upgraded page. Very frustrating when I’m just looking for an address.

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Suzanne Adams

September 5th, 2018 Hickory Corners, MI DETAILS arrow_drop_down

Their automated system would not allow me to remove my personal information. After several attempts following specifically their directions, I finally gave up, but found a way to make a complaint to them using their system. They finally removed my information. I didn't like the fact that they had an address I never lived at and that was just one I noticed.

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Thomas Hullinger

August 29th, 2018 Pleasant Grove, UT DETAILS arrow_drop_down
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The WhitePages gave me the information I needed to find a person that I have been looking for for a long time. Thanks for being able to reconnect again!

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Demetrios Papadopoulos

August 28th, 2018 Cleveland, OH

I was using WhitePages.com to try to sort out identity confusion with my wife's medical records. I decided to search my wife's name and found a candidate. Then I checked my wife's profile. There were incorrect places of residence and incorrect family members in her profile. How can WhitePages boast they are providing good data?

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W. H. Williams

August 5th, 2018 Manassas, VA DETAILS arrow_drop_down
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I paid for my information to only find that someone else has my exact name with a criminal record spanning since the 90's. For some unknown reason, white pages has yet to remove it from my profile, despite us both having different middle names, ages, and families.

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j.

June 18th, 2018 Portland, OR DETAILS arrow_drop_down
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I used it to help a relative check her history for a job. I had the i fo in less than a few seconds.

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Don Craig

June 12th, 2018 Easley, SC DETAILS arrow_drop_down
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Tried to use the five day trial for $1 fee. When I attempted to use the system I had to select a plan which as a minimum was $4.99. Tried to contact someone at White Pages unsuccessful! Sent message to cancel and refund both my $1 and $4.99. Have not heard back from them.

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Bill Brunson

April 24th, 2018 Stevensville, MT DETAILS arrow_drop_down
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All the phone numbers given were worthless. Not 1 of them was a good number for anyone. I called no less 70 phone numbers White Pages came up with and not 1 was a good number for anyone. DON'T WASTE A DIME ON THIS SIGHT.

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cm

February 14th, 2018 Charlottesville, VA DETAILS arrow_drop_down
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They are horrible. I keep trying to opt out and they keep sending me these emails saying I am opted out. BUT I AM NOT. I keep sending screen shots showing my still there profile. Then, the woman from White Pages just keeps sending me and email on how to opt out. They are awful.

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Lindsey

December 5th, 2017 American Fork, UT

WhitePages.com is a reliable company. I have found anyone I needed to on that website. I haven't paid for the service, just used the free search.

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Margi Burtin

September 26th, 2017 Eldon, MO

Don't sign up for this service unless you need it forever. I cancelled it and was still billed for two months with the excuse that I didn't cancel soon enough. It's a rip-off. What's more the info I wanted was not accurate.

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Cathy Lawson

August 18th, 2017 Lawton, OK

I was very disappointed in this site. I did find the person that I was looking for, but the info on them was nearly 5 years old. They didn't live at the address given, or have the phone number provided. I cancelled the same day, after accepting the $1 one day trial. Nothing like it used to be. And definitely not like it used to be when you could find people easily!!!

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James Kackley

August 17th, 2017 Tampa, FL

quickly found what I was looking for Thanks

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Ronald L Wise

August 17th, 2017 Prescott, AZ

I can't even figure out how to use this. I can't ask for help because I can't even find my serial #. I made a mistake ordering this. I am way too old. All I wanted to do was recover some deleted direct messages from Twitter. If I could get a refund, I would take it.

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Renee Ward

August 14th, 2017 Ann Arbor, MI

I found it very helpful to track down a bad contractor and his address, and family information to use in court.

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Eydie Clement

August 10th, 2017 Lubbock, TX

When I suspected my husband was having an affair, I was needing a source to discover who belonged to the numbers he was calling and texted. I was able to assign names of the women and eliminate the legitimate friends he was communicating with. He refused to go to counseling and he was assuring me he was not cheating. White Pages helped prove he was having one serious affair and multiple sexting/texting with other women. I am now able to file for divorce with confidence that I did everything to salvage the marriage. This was not his first and I would have liked to have had this service 17 years ago when I went through this mess the first time. Thanks!

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Joy Gregson

July 12th, 2017 Seattle, WA

basic details on people are very reliable and helpful for confirming relatives details. main reason for high score is when compared to other reverse lookup websites their info is usually accurate and way easier to use

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Kenneth Okerlund

June 6th, 2017 Orem, UT

Can't get any information about numbers who are calling me through this site. They force me to pay for anything beyond "landline/cellular" and a rough area of where they are calling from which is easy to find out anyway based on the area code. I refuse to create an account to view public information especially because everyone I know who has made an account with them regretted it after the first month due to cancellation issues.

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Susan Stewart

June 6th, 2017 Salt Lake City, UT

I've used whitepages online when I needed to find my landlords address to mail my rent check. It was super easy to find him. I've used it several times because I just can't seem to remember his address. I guess I could write it down, maybe I will next time. The website was super easy to use and gave me the information I needed.

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Patricia Baumann

December 10th, 2016 Saint George, UT

Total Scam - there is nothing free about this site. You can no longer get a quick, free phone number or address on this site like you used to. You are forced to use "premium" and pay a fee, even for your OWN address, landline, or publicly listed phone number. This company should be sued for false advertising and the owner should be arrested.

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Lisa Brunner

October 17th, 2016 Grandview, MO

This site is a total scam. I paid for a one month membership, cancelled, was charged the following month, cancelled, then charged a third time. Since I'd already been charged, I tried to get a report on myself out of curiosity. In order to get the report, the only option that came up was to pay for the report, even though I had a premium membership. This site will take you down a rabbit hole, then when you finally think you get what you paid for, they'll try to squeeze more money out of you. Do not use this site.

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Rob Kidney

August 11th, 2016 San Diego, CA

they lure you in with low price once you have paid their are extra charges for items that wer not on the initial they listed only a few of my relatives 905 I never knew

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Jen Baker

July 18th, 2016 Castalia, NC

My information is all mixed up with other people who share my name. One of them has apparently gotten arrested frequently. 26 arrests and citations show up under my search. There is no way for me to fix this. I can ask to have my information removed, but to do that I have to create an account with them (ie, give them more information!) Terrible violation of privacy!

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James Dickson

February 23rd, 2016 Miami Beach, FL

I didn't like the way they tricked me into going with their search. I was VERY reluctant, after reading several bad reviews about other companies, but their pitch for a FREE search got me. However, it was NOT free! I hate companies (or anyone) using dishonesty to manipulate; - once they've shown they are willing to operate without integrity, it's OVER for me! Why can't they be HONEST???

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