SearchBug

7.0

Overall Score

5 User Reviews

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SearchBug offers basic search features like name and business lookup, they also offer many unique features for people search companies. Customers include consumer credit specialists, government agencies, health and medical offices, investigators and much more. Some of their big name clients include UPS, Time Warner Cable, Direct TV and American Red Cross. 

The Good

  • Search features
  • Payment options
  • No contract

We like the many search features SearchBug offers. They have unique search functions to help a large range of people. These features include background checks, SSN verifications, driver's license search, and even an "Hire an Investigator" option.

Its search features are vast and provide help to many different types of customers. Individuals and companies use SearchBug.com for its services.

Searchbug.com offers 3 basic monthly payment options. They also offer a "pay as you go" feature where you can load up to $1,000 on your account and use it for searches and other pay per reports like criminal records and marriage and divorce records.

At SearchBug.com you aren't locked into a contract and can cancel at anytime. For example, if you did the pre-loaded option, you will be refunded the amount that is left in your account. Also, their privacy policy seemed one of the better ones in the industry.

The Bad

  • Site navigation

While they have many search option functions, their site is a little confusing to navigate. It could be a little more streamlined to find all of their service features. SearchBug.com could benefit from a website re-design. Also, with any people search site, if you don't have exact names, location, etc. finding a person may be more difficult than expected. Make sure you have all your information before you set out to search.

The Bottom Line

We recommend using SearchBug.com for your people search needs. They are a reliable company with a variety of service features. Their A- BBB rating contributes to their good standing as a company. Their customer service seems efficient and is willing to answer questions regarding their services. We feel confident that your people search needs would be met with SearchBug.com

User Reviews

2

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  • 10

    Jay Michelle

    June 14th, 2017

    We use their batch append tool and it worked great. I had one question about how to do something and customer service picked up the phone quickly and answered my question. I would use their service again and recommend it to anyone that needs to clean up customer lists.

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  • 0

    Disgusted Horrified Angry

    May 22nd, 2017 Hayward, CA

    This is a horrible company that should be ashamed of themselves. They display people's personal info against their will and endanger their lives and peace of mind. And want to charge innocent victims money to remove information that they should not be displaying in the first place. Disgusting, horrible scam! Sickening and disheartening. There should be laws to prevent this kind of awfulness from taking place. Info should be removed without wanting to steal money from innocent people and without wanting to pry further into innocent people's lives. What a sick scam!

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  • 0

    Hmpf

    June 20th, 2016 Valencia, CA

    Removing your information requires you to upload your driver's license to them to show your current home address. They are giving too much information on the internet as it is and now my driver's license to them.

    Helpful?
  • 0

    Lourdes

    June 4th, 2015 Bethel Park, PA

    This company is a fraud, they will suck your money from your bank account, i purchased a daypass and suppose to expired next day and says will not renew" when i checked my bank account i was charged already for 2 days and if i dont contact them i will be charge every day for no reason, isn't nice to steal money, money that i made working and cant afford to be ripped off, money i can use to buy food, etc, people be aware

    Helpful?
  • 10

    Jean Leufkens

    October 13th, 2014 Tomkins Cove, NY

    Searchbug returned accurate and timely results to include friendly, supportive and professional services over the phone. They provided their private investigator report on the date promised and offer fair and reasonable rates. Highly recommended.

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