Background checks are becoming more prevalent for employers and other organizations to avoid risks and liabilities of their employees and other member types. Inteligator is a people tracer and investigative services data collector, providing consumers with access to more than 2 billion records and more than 1000 sources to public and private data.  

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The Good

  • Background check software
  • Free basic searches
  • Personal information

One of the company's strengths is their background check software which has the ability to yield a broad spectrum of personally identifiable information such as reports including names, addresses, criminal records, bankruptcies, judgments, and other public record documentation.

As with many people search sites, basic searches are free, proving an individual's first and last name. Premium searches are fairly priced at $19.99 for a monthly membership. When subscribing, members will receive instant access to a national search system which checks not only public records, but private data sources as well.

As a courtesy to consumers, this company provides a method for removing, or blocking, personal information from their search results. A written request must be submitted with a specific reason for opting out, such as being the victim of identity theft or being at risk for physical harm. Those who can provide evidence of an incorrect record or one that has been expunged may also request information to be blocked or removed from their search engine. It may take up to 30 days to fully process the request, and there are no guarantees the information will not be available in the future.

Many people have complained about cancelation services, however, this company has clearly defined in their FAQ and Terms of Service the process for canceling, opting out, and provide accurate information in their "Help Center."

The Bad

  • Risks
  • Subsidiaries and third parties
  • Login issues
  • Customer support

Purchasing reports from any people search site comes with risks. Several members have reported that collected data has been absurdly incorrect. Many background records have come in incomplete, lacking possible sensitive information on an individual.

Because the company uses many subsidiaries and third party companies, it's possible a paid search result on Inteligator.com will be redirected to one of its affiliate sites and information wanted will come with an additional cost, such as obituaries.

Within reviews dating back as far 2010 to 2014, many people have stated they have login issues. We find it odd so many members have complained of the same issues, which leads us to believe their technical team is severely over par.

Another downfall is their lack of contact information to get in touch with customer service representatives. They provide a method to email their support team via their company website, yet have not specified a turnaround time.

The Bottom Line

There is a significant lack of solid satisfied consumer reviews. This company would be useful for basic searches, which they provide for free, although premium reports are a product of a third party company and come with an additional charge. For consumers, or employers, seeking to get a background check, this company's results are hit-and-miss at best.

The aspect raising the biggest red flag is there is not any proof of an accurate business address or company contact information. We would recommend consumers to review alternate people search options, and should they choose to use this site, be advised to use at their own risk.

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