LastPass was founded in 2008 and continues to be a widely used password management tool for both personal and business use. LastPass offers both a free personal package for one user and free trials for its other packages. Users can obtain access to the password management tool by a browser extension and they can access it on their personal devices via a mobile app. LastPass continues to adapt to new technology with its encryption algorithms, multi-factor authentication, and more.
The company offers a variety of packages for both personal and business use. According to the LastPass website, the personal and business packages include the following:
The company allows customers to have 30-day free trials for its personal packages and 14-day free trials for its Team and Enterprise business packages. LastPass does not require customers to provide their credit card information in order to obtain a free service trial.
LastPass has the following innovative features that customers can take advantage of:
In addition to the features listed above, LastPass uses a strong level of encryption technology and multi-factor authentication for added user security.
LastPass provides customers with a significant amount of online resources. These resources offer information about the company itself, personal security tips and advice, how to use LastPass, and more. The company also offers business-specific resources on its website.
Although LastPass has a wide range of information that can be found on its website, it does not appear to have a 24/7 live customer support team. Rather, customers are only able to contact the customer service team by filling out a form on the LastPass website. This lack of around-the-clock live customer support may not satisfy customer needs.
LastPass only allows customers to purchase licenses on an annual basis. Fortunately, the company states on its website that LastPass plans “can be changed or cancelled anytime by simply contacting our Support team. There is no minimum contract, although licenses are purchased on an annual basis. You can also export your passwords if you decide to leave.”
I've used LastPass for a few years now. I would not use the free service as it does not include two-factor authentication. They have the most features for the price. The sad part is they keep going up in price. You can generate passwords, it has a security report showing, to help you improve security, and many other features. I have used a few other solutions, but continue to come back to LastPass.