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Regains is an online relationship platform providing discreet and convenient therapy options. The site is targeted toward individuals or couples looking for counseling regarding their relationship or marriage. A sister site to BetterHelp.com, both companies were bought by Teledoc in 2015. Many of the functions and processes on both sites are similar due to this. 

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The Good

  • Pricing
  • Quality Counselors
  • Accessibility

Pricing

For relationship therapy, the price point of $40–$70 per week for sessions is moderate and reasonable — many in-person counseling agencies bill $100–$200 or more per session alone. The site is subscription based with multiple options available. However, competitor TalkSpace provides similar pricing, so it may not be enough of a differentiator alone.

Quality Counselors 

Similar to BetterHelp, the counselors available through Regain come from a wide background of therapeutic licensing pathways: PhD/PsyD; LMFT, LCSW, and LPC/LPCC. All have completed graduate or doctoral programs and are state certified, with a minimum of three years/1,000 hours of experience. The site focuses on relationship counseling, and as such, the therapists on the platform are particularly qualified to this end. 

Accessibility

There is a joint account for both partners and the counselor where all written communication is accessible. One-on-one sessions can also be scheduled. This provides communication transparency for both participants, but also the flexibility to work in group or personal sessions. 

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The Bad

  • Poor Therapist Matching
  • Lack of Personal Contact
  • Lack of Features

Poor Therapist Matching 

Clients take a quiz at Regain, and the platform matches individuals to therapists. This is not always the best fit, so the platform allows the option to choose another therapist if things are not working out. However, the website doesn’t stipulate how many times customers can switch, and of course, the longer it takes to find a good match, the less progress can be made meanwhile.

Lack of Personal Contact

Although the convenience of having a therapist available in a geographically flexible, 24/7 environment has its perks, some things do not translate compared to an in-person therapy session. This is not specific to Regain, but to any online therapy platform.

Lack of Features

Regain does not have a mobile app and as such, cannot do three-way video calling for an appointment. This means that both partners must be in the same physical place as each other in order to attend appointments with a therapist. This lack of core features can be a detriment compared to other platforms.

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The Bottom Line

For customers needing relationship therapy only, Regain could be a good option. Although, with the company’s lack of three-way video calling for appointments with a therapist, it isn’t quite as convenient as one would hope. The pricing and quality of therapists are the same as Betterhelp, because they are a sister site. If customers need therapy for a relationship but have other personal or medical issues/concerns, another site such as Teladoc or Amwell may be a better solution. 

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