How we rank for
18% Personal Services
We take into account the personal legal services, such as assistance with estate planning, divorce, child support, prenup, real estate, patents, and copyrights, offered by each company. Companies that score well in this category offer several personal services and have documents available for download.
Consumers generally utilize online legal services in an effort to save money, so price is considered one of the biggest deciding factors when selecting an online legal company. For this reason, we have given price the heaviest weight.
15% Available Attorney
It is typically recommended to have an attorney review legal documents to ensure that the quality will hold up; therefore, we consider whether or not the company has attorneys on call to answer questions and give legal advice to customers.
14% Completion and Delivery Time
We score companies based on how quickly they can deliver services and documents to customers without compromising quality. The quicker a company can deliver, the better its score will be.
10% Stability Score
We look at the legal history and financial stability of each company. This metric takes into consideration any bankruptcies, class action lawsuits, government lawsuits, or government investigations a company has had in the last five years.
15% User Score
Authentic user reviews are critical to what we’re doing at BestCompany.com. Because customer service is an important reflection of a company overall, nobody can provide better insights about a company’s performance than actual customers. Consequently, every company’s overall score is influenced, at least in part, by reviews submitted by customers.
For more information on how we moderate user reviews submitted to our site, you may refer to our Review Guidelines page.