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Rocket Lawyer

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191 User Reviews

8.4

Overall Score

LAST UPDATED: January 18th, 2022

Rocket Lawyer offers affordable online legal assistance. It has created more than three million legal documents, answered more than 30,000 legal questions, and incorporated more than 900,000 businesses. Rocket Lawyer provides both personal and business legal aid and offers a broad range of resources for each client.

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The Good

  • Premium Membership and Pricing
  • Free Trial
  • Personal and Business Options
  • Online User Experience
  • Customer Service
  • Legal Resources

Rocket Lawyer has several great features to its online legal services. Not only does it provide options for personal and business needs but it offers a free trial so that customers can try Rocket Lawyer's services before making a final decision. Rocket Lawyer also has several educational and informative resources. These features are broken down as follows:

Premium Membership and Pricing

The Rocket Lawyer cost for a Premium Membership is $39.99 a month. This membership gives clients access to legal documents, customer service, and general counsel to legal questions for free. Rocket Lawyer does not require a contract so that clients may cancel their service anytime.

This membership also gives customers huge discounts on Rocket Lawyer's On Call Attorneys and Registered Agent services.

People can purchase its services or documents a la carte. But most of these products cost more than the monthly subscription. When compared to the cost of legal representation and other legal fees, Rocket Lawyer saves business owners thousands of dollars.

Free Trial Offer

If you want to try Rocket Lawyer before committing to a membership, you can create your first legal forms for free or sign up for a free one-week trial. This trial gives anyone access to Rocket Lawyer's legal documents, lawyers, and resources.

Personal and Business Options

Rocket Lawyer provides online legal services for personal and business needs. Small business owners have used Rocket Lawyer to navigate the difficulties of starting a business without having to spend tons of extra money on legal advice. Others may use it for personal needs, such as legal aid with divorce or support with a workers' compensation settlement without paying thousands to hire an attorney.

These online service features can often be minimal, but Rocket Lawyer gives customers legal advice on a plethora of options.

Types of Business Law Help and Documents

  • Start an LLC, Non-Profit, C-Corp, or S-Corp with statewide legal services.
  • Make A Business Contract- Make Non-Disclosure Agreements, A Release of Liability, or Independent Contractor Agreements.
  • Rent a Property- Create Lease Agreements, Eviction Notices, or Rental Applications.
  • Protect Your Ideas- Create Trademarks and Patents.

Types of Personal Law Help and Documents

  • Plan your estate- Create Last Wills and Testaments, establish power of attorney, and create a living will for old age.
  • Get a divorce- Get assistance with Child Custody, Divorce Papers, or ask personal legal questions to an attorney.
  • Lending someone money- Make a Promissory Note, Demand for Money Owed, or create a Debt Settlement Agreement.
  • Buy or Sell a Home- Get the documents and forms for Intent to Purchase Real Estate, Real Estate Purchasing Agreements, and Quitclaim Deeds.

Online User Experience

Not only is Rocket Lawyer's website very easy to navigate, but clients also have access to an online portal from any device at any time. The online portal also offers secure cloud storage for legal documents. Its online legal forms and reports have been clear to read and sign for Rocket Lawyer's clients.

Customer Service

Clients receive free registered agent service for 12 months. These agents provide excellent customer support by answering questions and sharing legal insights. Agents also file incorporation papers on your behalf, as well as, help its clients receive the paperwork needed for their legal matters. Rocket Lawyer reviews have been positive because of these features. Rocket Lawyers' customer service is incredibly useful for understanding contracts, the law, and complex legal forms.

Legal Resources

Rocket Lawyer's website has a very informative blog, attorney directory, legal articles, and a legal dictionary for anyone to access and reference.

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The Bad

  • File Your Own Documents
  • Lack of Attorney Information

Rocket Lawyer offers a wide range of valuable services to its customer base. However, there are a few drawbacks to its services.

File Your Own Documents

Clients have to file legal documents on their own. Rocket Lawyer does not submit the reports to an appropriate government agency, this will need to be done by the client. Although this company makes you file these forms yourself, it does give step-by-step instructions to help its clients fill out these forms.

Lack of Attorney Information

Rocket Lawyer does not give any information about how the attorneys and other legal staff in its network are screened. There is also no written standard on the website on how thorough the Rocket Lawyer team will review your documents for accuracy.

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The Bottom Line

Rocket Lawyer can offer general counsel, help with contracts, starting a business, as well as offers many other features, all without going to a law firm and paying the law firm steep pricing.

Of course, if your legal needs are a bit complicated, meaning you have a tricky legal issue, or you want to be able to gauge the quality of legal counsel, you may want to upgrade your Rocket Lawyer plan. We recommend looking into its service of On Call Attorneys or contacting a local law firm.

Rocket Lawyers premium membership makes all of its features and pricing cheap and will help individuals with almost all of their legal problems. This membership gives customers access to legal forms, and general legal advice at any time, which can help small business owners get started.

If you are looking for a reliable and trustworthy service, Rocket Lawyer has shown that it is one of the best online legal services.

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Star Rating

4.8

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191 Reviews

Review Breakdown

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85%

4 grade

9%

3 grade

3%

2 grade

1%

1 grade

2%

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Bean's House Elf Culver City, CA

Absolute scam. Shocked to find that I have been billed monthly since August 2021 ($39.99/month). I never subscribed or agreed to this service, have never received a bill, but apparently have been billing my card monthly and just noticed it. You call their phone line and it says to leave a message to "downgrade" your sevice — but the "message box" is full and you can't leave a message. There is no where on the site to cancel without signing up. Thank goodness there is social media to blast on every possible website warning everyone about Rocket Lawyer. BOO. (We don't even have subscriptions to Disney or Showtime, but were paying for this???)

5 days ago

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Monica Vinson Columbus, TX

Mrs R was a tremendous help. I couldn't have completed my document with out her. I was getting so upset before I called and wanted to throw the laptop across the room. But she gave me easy instructions on how to edit, complete and print my document. She is a life saver....

3 months ago

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Ann Horst San Antonio, TX

I loved being able to create an agreement using their interactive template. Super easy. Then it sent the document to the party I wanted to have sign it and edit it. Then, I messed up and didn't cancel the free subscription in time because my website designer got COVID and kept asking for more time. So I called their CS liine and they helped me with two great options to choose from. I sincerely appreciate what they do and love their kindness and for saying "we are just her to help". Thank you for that!

4 months ago

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Joseph Scarpulla Stafford, VA

I had to print a document for a power of attorney and the trail was just enough time to perform this action. But since I forgot to cancel the trial I was charged $40. At the same time the gentleman by the name of Kevin P on the customer service side helped fix the problem and I couldn’t be happier. Thank all of you at the RocketLawyer team so much!

5 months ago

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Elizabeth Tetrault Fort Collins, CO

I used rocket lawyer's free 7 day trial to create nonprofit corporate bylaws. It was really easy, asked all the relevant questions in the interview and created a very complete and thorough document. They were willing to cancel my subscription without a hassle, as I am not ready to commit to a paid subscription right now, but will definitely consider doing so after our nonprofit is formed.

5 months ago

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Priyesh Doshi Queens, NY

This is the reference standard for customer service. You get to speak with an actual person promptly who is also very courteous and professional. He promptly resolved y issue. I requested for a refund and it was issued immediately without any questions. Also, their software is very easy to use and enabled us to generate the required legal document immediately. An outside legal firm would have charged us hundreds of dollars for it. Highly recommend Rocket Lawyer for anyone wishing to get legal documents.

5 months ago

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Jared Backus Virginia Beach, VA

Service was great. Very user friendly and great detailed documents. I canceled my subscription prior from the trial, but still got billed. Contacted by chat which was professional and amazing. I advised about the issue. Justina did not hesitate to correct it. Was less the. 5 minutes. She did a wonderful job offering me the 1 plan, but at this time I wouldn’t need it. Very impressed and will use product in the future. Thank you Justina.

5 months ago

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DR Ronnie Moore Annapolis, MD

Mr. Kevin was very professional and most of all very helpful in providing the best service moving forward. I thank him for resolving my issue with no hesitation. Rocket lawyer will always be my go to service. Thank you very much Mr. Kevin.

4 months ago

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Brittney Mac Gregor Louisville, KY

I used Rocket Lawyer to draw up divorce papers when I was going through a divorce. This in the long run ended up saving me quite a bit of money. The legal papers based on your state are mostly legit. I did have to hire an attorney to be on the safeside, but saved big time by having just having him look over the divorce agreement that I drew up on Rocket Lawyer and making any necessary amendments. Because of that and because my ex and I were in agreeance with our terms, our divorce was speedy and reasonable priced. I will certainly be using Rocket Lawyer in the future for my contract needs.

4 months ago

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Kim Zuniga Las Vegas, NV

Kevin was able to help me with my membership and was very pleasant. It was really nice to talk to such a happy and pleasant person to close out my very busy workday. Kevin is truly an asset to your company. Thanks again Kevin! ~Kim Z.

5 months ago

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B scott walrond Greensboro, NC

I got the forms that I needed and they were certainly more than satisfactory. When I cancelled my subscription, I dreaded the process. Kevin P was very helpful and what a relief to hear a kind person on the other end of the phone. You certainly have a good person on your staff. You are lucky to have his as a representative of your company!!

5 months ago

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Ted Baltimore, MD

The person that took my call was very good at explaining what Rocket Lawyer was all about. I have never paid for such a service but it was explained very well. I was not aware of a service that did what you do. I need a little time to closely review the entire website but I will do that as soon as I can. I have a small business in which I may need to build a form. I plan to be on your site soon to view what else is possible and to determine if the price is right for me and my service (Charter bus service).

5 months ago

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Bianka Guerra Houston, TX

Wide variety of documents and very easy to use. I signed up for the free trial but didn’t end up needing the document after all. I called and requested a refund and was offered to downgrade to the $1 per month membership. The representative was very nice and resolved my issue quickly. Got my refund and decided to give the $1 membership a try.

5 months ago

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Wayne Wilson Tampa, FL

This is a great service. I was able to develop the exact document that I needed with clear direction from the app for each thing that had to be accomplished. They honored my free 7 day service with NO hassle and their chat service was prompt and clearly defined. Thanks!

5 months ago

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David Singer White Hall, AR

As a process server and licensed private investigator I was very pleased with the ease of use to create documents. Individually I have personal business to conduct and think the access to other forms is a huge plus. Text chat with customer service was amazingly smooth, simple, and the young lady was very professional and prompt in her replies and I truly felt I was receiving personal attention.

5 months ago

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Chris Kautzman Clovis, CA

Rocket lawyer is a great way to do legal forms without hiring a lawyer on simple things in life like someone who owes you money, it has the papers and walks you thru the fill in part to make you look like a pro. I was very happy with my paper work, but I did not need to use them yet, but when the need arises in the future I will be back . I would recommend!

6 months ago

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Shalom La Ferney Farmington, MO

I am truly thankful for God blessing me with you, Rocket Lawyer, being available for use by me (and anyone else) to get my divorce papers, not only completed to the fullest extent necessary, but completed with all the legal wording and setup of the pages, without leaving anything out. I trust that because of the formatting being legally correct, and I believe I didn't leave anything out of the papers at this point, that should my soon-to-be ex-husband agree with everything in our divorce papers and sign them, I will hopefully have my divorce granted shortly by the judge and be free of the living nightmare I have suffered with for a little over 3 years now. I thank God and you, Rocket Lawyer, for all of your help in this matter.

8 months ago

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Alexander Biega Florence, AL

Great value for something you get for free. Rocket Lawyer made it easy for me to form my LLC by providing me with a solid operating agreement.

2 months ago

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Sylvia Ashford Detroit, MI

I was going to cancel my subscription but your agent offered me a more affordable way I could still use your documents with over 150 options I’m happy to say I took advantage

4 months ago

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CARRIE CRUDUP Sonoma, CA

The customer service agent who handled my call was The Best. He was professional, helpful, cheerful and thorough. He really cared about helping me...not something you come across very often over the phone.

4 months ago

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Tc N Tory Collins Denver, CO

This service provided exactly what I needed… When I did run into a billing situation it was rectified immediately, without me even asking… I would 100% recommend using this service if you need to….

4 months ago

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Linda Paulson San Jose, CA

Don't have a need currently. The discount discussed with the rep from my previous renewal never came thru and after a few follow ups I gave up. Renewal charge came thru yesterday for this year for $399.90 with no email notification. I canceled my subscription today. Your rep, Kevin P was super in trying to assist me today with the refund. He needed help with your sales team but it was after hours for them. He was filling out a form so the refund could get underway. He was professional and kind. He is a keeper. you are lucky to have reps like Kevin representing your firm!

4 months ago

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Nancy Harris Austin, TX

agent was knowledge, well informed and warm. I feel she examlified 'CARING' issue was quickly handed and and resolved. No hassel and no hasselment.. I would use Rocket Lawyer

5 months ago

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Barbara Austin, TX

I found your forms great and easy to use. I was a bit disappointed in the lawyers response. I found that answer on line so was expecting more. We've had to hire an attorney to our needs. Thanks for the trail it was good information

5 months ago

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Anthony Anderson Plainfield, IL

Randy M. was EXTREMLY helpful with all of my questions and pointed me in the right direction so even though I had to cancel I will start a membership with Rocket Lawyer in the future because of Randy's AWESOME customer service and knowledge about who to talk to regarding the starting of our rental car business. Thanks again Randy!

6 months ago

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Angelique Peters Michigan City, IN

Very easy to use and navigate your way around the site. Forms are easy to complete, print, email, etc. The customer service is fantastic as well. Everyone I have spoken with are nice, friendly, and eager to help. You don't see that much nowadays, so it's nice and refreshing when you do.

6 months ago

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warren rasgo Buckeye, AZ

Their loan agreement document was easy to create. They allowed me to opt of their trial period without any hassles. The representative was very knowledgeable and shared a great offer choice which I may follow up and use Rocket Lawyer in the future.

6 months ago

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Mary Zaudtke Saint Paul, MN

I appreciated that I was able to have help creating my operating document for LLC. In a world where everything is expensive I appreciated it was free. I was grateful that when I cancelled my free trial that the agent happy to help me and offered me other options but was not pushy. Thanks!

6 months ago

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Carol Oswalt Winter Haven, FL

Victoria in Tech Services was professional, helpful, considerate and a GREAT ASSET to your company. She should get a raise. Just go back and listen to our conversation. She addressed every need, allowed me to take my time downloading some documents, and knew exactly what I was talking about regarding my "issues."

6 months ago

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Royce Williamson GA

My documents were easy to find and customize to me. Easy to download and print also!

1 month ago

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Jenna Westmoreland Valparaiso, IN

I thought Rocket Lawyer was a very simple service to use and I was able to easily find what I needed.

2 months ago

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Stephanie Linn Jacksonville, FL

Awesome! Thank you for allowing the free trial and the ease of creating a “lady will & testament.”

2 months ago

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Katrina Hargrave Raleigh, NC

I only did the seven-day trial. It was good. Very easy to navigate. Easy to download and edit the document. I will use it again soon.

3 months ago

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Jeff Jokerst, Esq. Seaside, CA

I'm very pleased with the ease of Rocket Lawyer. The document that I created was very simple to make using their template. Christine W in customer service is excellent.

4 months ago

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Reanna Rogers Wills Point, TX

Kaylee was very helpful and quick to answer the phone. She had a sense of urgency when i informed her of my issue and let me know immediately that it’d be solved.

5 months ago

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Lisa Hart Austin, TX

Liked best: Offered the free form I think I need. Haven't used the from yet, so can't comment regarding the forms usefulness. Like least: Had to call to cancel the free trial, but had a very friendly, helpful customer service rep help me cancel.

5 months ago

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Deborah Barnhart New Port Richey, FL

You gave me what I wanted immediately. It was professional and correct. I was able to cancel in 7 days. Your service representative, Conner, was superb.

5 months ago

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Kristy Tiesing Auxvasse, MO

So friendly, understanding and prompt with their help. I was able to get my membership adjusted and refunded with no problems and their customer service was top notch.

5 months ago

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Antonio Perez Sacramento, CA

I got all the legal documents I was after in a timely manner. They were professional and for the most part up to date. And when I want to cancel. It was no problem. Good place to go for docs.

5 months ago

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junkltd Medford, OR

The form generated was thorough, clearly understandable and precisely suited my needs. My interaction with Chris was excellent. I will recommend Rocket Lawyer to friends and family.

6 months ago

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Lucy Basov Charlotte, NC

Very happy with the results! Easy and user-friendly.. I didn't want to sign up for a membership at this time and it wasn't a never-ending saga of cancelling it unlike with so many other companies.

6 months ago

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Derek O'Connell Arlington, VA

Good customer service. When creating a lease, it would be nice to be able to manually edit each section, where doing so does not prevent me from using the auto-generated lease for the entire document.

6 months ago

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michael bernsen Chicago, IL

I needed a bill of sale quickly and the bu yer was in another state but Rocket Lawyer made it quick and easy to find the document I needed and I could even securely email them to be signed online.

6 months ago

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Jody Cox Norfolk, VA

It was very easy to create the corporate by laws for my company. I needed them for the PPP loan I got from the government. I had never had any nor the need for any. I canceled my account because I don't really need any of your services any more. Also $39.99 per month is an extravagant amount to basically keep you on retainer. I would have been happy to pay $5 or $10 for the service I used. Maybe you should start charging a la carte for your services.

1 year ago

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Jeff Crowe Crozet, VA

Well first of all I cannot believe that Florida doesn't have a law on evicting squatters or a bum from your residence you have to go through the court system instead of calling a police officer and have them evicted. My experience with Rocket Lawyer was very user friendly and when I called to cancel my subscription they were very nice about it and didn't pressure me to keep using their web site.

1 year ago

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Bruce Hainesport, NJ

I used Rocket Lawyer for a one time Confidentiality Agreement. At this time I do not need to continue the service, but as I progress, I see the benefit of maintaining the service for future business documents I will be needing on a regular basis. Signing up for the service was quick and easy, discontinuing the service was the same. The staff for cancelling were easy to access through you phone system, and the person I spoke to was polite, helpful, cheerful, and professional. Thank you Rocket Lawyer!

1 year ago

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Charma L'Heureux Knoxville, IA

Quick, fast. Got what I needed. I don’t know why you want me to write a certain amount of words for this review.

3 months ago

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Bruce Valley Center, CA

The form I used was complete and very easy to customize and edit. In addition, my interaction with customer service was very satisfying

4 months ago

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Don Johnson Winchester, KY

The documents I created were fairly accurate. The county clerk wanted more, and I was able to edit my document and it was accepted and registered.

4 months ago

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Ruby D Houston, TX

Prompt response to questions. Very personable representatives. Surprised that the attorney wasn't familiar with Rocket Lawyer questionnaire. Easy to use website.

4 months ago