Claim this Profile

BestCompany.com is trying to work directly with this company to verify the accuracy of the information on this page. Thank you for your patience as we make sure we’re getting it right.

Are you a representative

of this company?

Claim this Profile

PamFax is a faxing company that offers opportunities to send a fax for free. They are available on multiple platforms and easy to use. With no monthly costs they receive money through advertisements. The advertisements are promised to not enter onto your personal fax. 

Top Ranked Companies

company logo
RingCentral chevron_right
4.7
starstarstarstarstar_half
(23)
company logo
SmartFax chevron_right
1
starstar_borderstar_borderstar_borderstar_border
(30)
company logo
TrustFax chevron_right
1
starstar_borderstar_borderstar_borderstar_border
(10)

The Good

  • Signup
  • Multiple platforms
  • Features
  • Plans

After you sign up for PamFax you automatically get three FREE pages to send or receive. No credit card is required to sign up so you do not need to worry about unknown charges occurring or your credit card information getting out. When you sign up you receive a free fax number that has unlimited reception.

PamFax is available for multiple platforms; the platforms are: Windows, Mac OS X, iPhone/iPad, Android, Windows Phone, and Blackberry. If you have any of these devices or are able to get access to them you can send or receive a fax at anytime - so convenient.

PamFax offers ten out of ten features with no set-up or activation fee. They have an address book which makes it much easier to send faxes. Not only can you send and receive through Google Drive, but you can access them from Dropbox, Box, and OneDrive which makes accessing these documents user-friendly. Their easy-to-use plans consist of:

Credit Based Payment
  • Price: $0.00
  • Several credit packs available
  • No Fax number
  • Sent faxes stored for 30 days
  • Page price: $0.10
Basic Plan
  • Price: $4.27/Month
  • Unlimited fax reception
  • Dedicated local area fax number
  • Fax history stored for 30 days
  • Page price: $0.10
Professional Plan
  • Price: $6.44/Month
  • 20 free pages per month
  • Dedicated local area fax number
  • Fax history stored indefinitely
  • Page price: $0.06

The Bad

  • Limited free services

The free pages end real quick. You just get three when you sign up for the no monthly fee package and then you must pay $0.10 per page you send or receive. You also do not receive a fax number when signing up for this package which is a little bit misleading because they make it appear that once you sign up you automatically receive a fax number with no extra cost.

The Bottom Line

You can get three free pages to send or receive through PamFax. Through PamFax it is so easy to send and receive faxes because they use a variety of different platforms. The "free-ness" does end real fast and then you need to start paying for each page or purchase each page you use or purchase a plan.

Disclaimer

As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. See our How We Rank page for more information regarding our ranking algorithm.

All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify our review moderation team.


User Reviews

Star Rating

1.5
starstar_halfstar_borderstar_borderstar_border

7 Reviews

Review Breakdown

5 star
0%
4 star
14%
3 star
0%
2 star
14%
1 star
71%

Sentiment Criteria

Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_halfstar_borderstar_borderstar_border
Customer service
starstar_halfstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border
search cancel
starstar_borderstar_borderstar_borderstar_border
ROGER ZHAO
May 6th, 2019 DETAILS
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstarstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

I signed up and paid $16.73 for a fax number, and received the number just in one second, I was happy because they promised I could keep it and the number only for receiving, I needed to pay if I used it to send out. It looked fare! One month later, they asked to pay the fees and threatened to delete it permanently if I didn't pay. I had printed the number to my business card, the money totally wasted. It was wasting time and money dealing with this kind of company - this was a true experience!

starstar_borderstar_borderstar_borderstar_border
SHANNON HIGHFIELD
December 20th, 2018 Riverside, CA DETAILS
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

PAM FAX IS AWFUL! THEY ARE STILL CHARGING ME AND I HAVE ASKED THEM TO STOP REPEATEDLY! THEY HAVE NO PHONE NUMBER FOR CUSTOMERS TO CALL!

starstarstar_borderstar_borderstar_border
John Smith
December 20th, 2017 St. Petersburg, FL DETAILS
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

I have used Pamfax service for 8+ years. After they were purchased by Microsoft, the service pricing was less clear and the charges went up. I sent a 14 page fax to a US number and was charged around 40 cents per page; about $6.00. I found that pricing a bit steep especially when I believe the transmission was quite quick; basing this on e-mail receipt at time of fax. I attempted to review how long the transmission was but Pamfax's transmission report did not provide that information. I further reviewed their policy explanation but that explanation lacked detail as to accurately explain their policy pricing with enough detail to support their charge in my case. To send a fax is easy with Pamfax but anything else, except paying more money, is not.

starstarstarstarstar_border
kevin Morley
July 25th, 2017

Been using PamFax for few-7 yrs now, never had a problem. Works from PC & with mobile app. Sent & received faxes both within uk and internationally (EU & US)

starstar_borderstar_borderstar_borderstar_border
Staci Rosen
June 8th, 2017 Las Vegas, NV

Awful! The fax doesn't recognize a number in the U.S., so a 609 area code comes up as 60 country code with no way to fix it. Waste of time! Run now!

starstar_borderstar_borderstar_borderstar_border
Marco Werkhoven
December 1st, 2016

Not a fan! created an account, bought Pam credits, tried to send a fax. Guess what?! Due to the slow fax on the number I was trying to send a fax to (a toll free number!!), the cost per page was going to jumpo to 61 cents per page. Asked fro a refund. Will see how long that is going to take. Sounds more like ScamFax to me......

starstar_borderstar_borderstar_borderstar_border
Best Price Stone
October 17th, 2016

Terrible customer service - ignore emails and invoice you a different amount than they take from your card - in our case the site payment service took a certain amount and when we finally found the invoice it showed a lesser amount because the site had not taken into consideration our VAT number. They refused to refund our card or put the excess to our account and finally just chose to ignore all our correspondence. Ok if you don't have a problem - useless if you do - will not be renewing - their loss. Best Price Stone Ltd