Claim this Profile is trying to work directly with this company to verify the accuracy of the information on this page. Thank you for your patience as we make sure we’re getting it right.

Are you a representative

of this company?

Claim this Profile

OnlineFaxes is a personal and enterprise faxing company. They serve the individual and large businesses. According to OnlineFaxes they expand their customer base by 100% each year. Their goal is “to offer the best service at an unbelievable price”. They make it so you do not have to deal with paper jams, system errors, or busy signals.  

Top Ranked Companies

company logo
RingCentral chevron_right
company logo
SmartFax chevron_right
company logo
TrustFax chevron_right

The Good

  • Services
  • Plans

With OnlineFaxes all you need is an internet connection in order to send and receive faxes. This comes in handy if there is no computer and printer around. You can fax through email, your online control panel, or via smartphone. With any package you are guaranteed to receive an email to fax, free fax number, have multi-device compatibility, be able to send from anywhere you have connection, have a fax archive, have your faxes HIPAA Secure, have the best price, do not have to deal with contracts, and be able to have your fax instantly set up. The three packages are:

  • Starter Plan
    • Price: $2.99 annually or $5.99 monthly
    • 25 pages monthly in/out
    • 10 cents overage per page
    • Try risk-free for 30 days
  • Best Plan
    • Price: $4.99 annually or $7.99 monthly
    • 500 pages monthly in/out
    • 10 cents overage per page
    • Try risk-free for 30 days
  • Plus Plan
    • Price: $19.99 monthly
    • 1,000 pages monthly in/out
    • 4 cents overage per page
    • Try risk-free for 30 days

The Bad

  • Transparency

It is also difficult to find facts about OnlineFaxes that are not on their own official website. There are no easily accessible websites to find details of the background of the company and how it was started.

The Bottom Line

OnlineFaxes produces a variety of plans which gives you the ability to choose what works best for you and your budget. They also offer 30 day free trials so that you can test it to see if that plan is the one for you.

Try them out for thirty days to see if OnlineFaxes works for you.


As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. See our How We Rank page for more information regarding our ranking algorithm.

All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify our review moderation team.

User Reviews

Star Rating


5 Reviews

Review Breakdown

5 star
4 star
3 star
2 star
1 star

Sentiment Criteria

Value for your money
Quality of product or service
Customer service
Company trustworthiness
search cancel
Matt Wicks
August 11th, 2017 St Louis, MO continued to bill my credit card for over a year after my account was cancelled and closed, which required multiple calls to their customer service to rectify. Each time I was assured my account was closed and no further charges would occur, yet additional charges occurred regardless. I would never recommend this company to anyone.

Tony Rogers
July 18th, 2017

I have been/tried using online faxes for over a year now. I'm finally at the stage where every time there is a problem, I get the same response. "It's a website/server issue and the techs are working on it. I don't send that many faxes and it always seems its not working properly. I going to cancel my service even if I lose my fax number. It's just not worth it to have these issues.

Carl Ahlqvist
April 17th, 2017 New York, NY

I have asked to cancel my subscription multiple times and they are horrible in their responses.

Lynn Mitchell
March 6th, 2017

I signed up for 2.99 a month and got 45.00 deducted from my bank account. They are very deceptive and what they are saying on their website. Please read the fine print and there is no way you can cancel online and they take forever to get back with you. Open an account at your own risk, you have been warn.

mark passin
January 23rd, 2017 Montvale, NJ

Service is unreliable. Often faxes fail for no apparent reason. Technical service does not have a knowledge of their product and practically useless.