eHarmony vs Match.com

Kaitlyn Short
Kaitlyn Short | Senior Editor

When it comes to online dating, it seems there is a new app coming out every week that promises to help you find love. Now for many people, it is easy to get swept up into the latest dating fad. However, while those apps may promise to help you find a genuine and committed relationship, you might want to look into dating sites that have a history of success. 

There are a few dating sites in the industry that have a proven track record. eHarmony and Match.com have been in the love and matchmaking business for over 20 years and have helped people from all around the world find their soulmate. Let's take a look at how the two services compare.

Signup Process

Signing up for eHarmony or Match.com will take you a bit longer than other dating sites. While some apps simply have you link your Facebook account with your dating profile, eHarmony and Match.com have you fill out more information than just the basics.

How long does it take?

eHarmony’s form can take an hour or more to fill out.

Although the signup process is painstakingly slow with eHarmony, the site is merely trying to match you with others who share similar ideas, opinions, lifestyles, and hobbies. If you’re genuinely looking for love, then eHarmony’s extensive signup process shouldn’t be an issue.

Match.com’s registration generally takes users about 15–20 minutes to fill out.

Signing up with Match.com might not be as thorough as eHarmony, but it still will require you to put some effort into your profile. However, Match.com guides you step-by-step throughout the process and you aren’t required to fill everything out then and there. One slight catch to the signup process with Match.com is the approval step. Once your profile is complete, it will need to be approved. Match.com asks that users give them 24 hours to approve the application but most of the time it doesn’t take that long.

Free and Basic Profiles

Neither Match.com nor eHarmony offer tons of features for their basic profile offerings. Most dating sites offer consumers the opportunity to get a taste of their service for free, whether in the form of a limited free trial or a basic free account. From there, the pricing model will require an ongoing subscription to access more features. So, here's the big question: 

Can you try-out these services for free?

eHarmony's free Basic Membership is available to anyone (that is single, or legally separated). With the Basic Membership, you can:

  • View unlimited matches from the compatibility quiz, (although pictures are blurred out for all Basic members)
  • Upload photos to your profile and fill out several features about yourself
  • Send (and receive) Smiles, as well as generic Greetings, and Icebreakers
  • Respond to a first message
  • See recent visitors to your profile

When you are ready to see other members' full profiles (and pics), as well as communicate freely with your matches, you need to pay for an upgraded membership. 

Match offers a basic free membership to consumers. With the free option, you can:

  • Set up a profile with photos and appear in search results
  • View matches, receive top picks, and search profiles
  • Send Likes to other users

If you want to send or respond to email messages, see who's viewed your profile and who has Liked you, you need to subscribe. 

Match also frequently offers basic members the opportunity to do a free trial subscription, so that you can try out the features that a paid subscription has to offer. This will be offered on-site or through periodic email offers, once you are a registered user. As with most free trials out there, just remember to cancel before your trial period ends, if you don't want the trial to automatically renew into a paid subscription. 

Premium and Upgraded Features

If you actually want to message your matches, you’ll need to pay for the premium features.

What can you get with an upgraded subscription?

eHarmony actually has two premium plans: Standard and Premium. The Standard plan lets you see who’s viewed you, send and receive unlimited messages, see match photos, and see who’s favorited you. The Premium plan includes all the previous features and adds the ability to browse matches anonymously and get read receipts on all messages.

Match.com has similar premium features. Subscribers can view and send messages, see who’s viewed them, see who’s liked their profile, remove members from view, search for matches, and receive daily matches.

Pricing and Subscription Options

Match.com

  • Standard 3-month: $45.32
  • Standard 6-month: $29.32
  • Standard 12-month: $26.65
  • Premium 3-month: $51.99
  • Premium 6-month: $30.65
  • Premium 12-month: $27.99

eHarmony

  • Basic Membership: Free, but with limited features
  • Premium Lite: 6-Month Plan — $59.90 per month
  • Premium Plus: 12-Month Plan — $35.90 per month
  • Premium Extra 24-Month Plan — $25.90 per month

Profiles and Matches

eHarmony uses its unique 32 Dimensions of Compatibility to help find people you’re most likely to be compatible with. This helps you narrow down your search and eliminates the need for endless scrolling. However, it can limit the number of profiles you see and that can be frustrating for some users.

Match.com allows a little more freedom, but they still try to match you with others who have similar interests and lifestyles. Match.com even uses your activity on the site to help find you a potential partner. For example, if in the original questionnaire you answered that you’re looking for someone who has brown hair and brown eyes but you’re consistently looking at profiles with people who have blonde hair and blue eyes, Match.com will consider this.

eHarmony logo verified_user
#6 eHarmony
3.8 Overall Score
2.0
star star star_border star_border star_border
(103)
Match.com logo
#5 Match.com
4.2 Overall Score
2.4
star star star_half star_border star_border
(123)

Overview

eHarmony

Account Available Via

N/A

Monthly Price

N/A

Offers a Free App Option

N/A

Time in Business

Undisclosed

Match.com

N/A

N/A

N/A

Undisclosed

Ratings

eHarmony

Overall Score
3.8 of 10
Review Score
2.0
star star star_border star_border star_border
Value for Money
1.8
star star star_border star_border star_border
Quality of Product or Service
1.8
star star star_border star_border star_border
Company Trustworthiness
1.9
star star star_border star_border star_border
Likely to Recommend
1.1 of 10

Match.com

4.2 of 10
2.4
star star star_half star_border star_border
2.2
star star star_border star_border star_border
2.4
star star star_half star_border star_border
2.5
star star star_half star_border star_border
2.9 of 10

Reviews

eHarmony

Number of Reviews
103
Review Breakdown
2.0
star star star_border star_border star_border
5 star
14%
4 star
10%
3 star
6%
2 star
4%
1 star
67%

Match.com

123
2.4
star star star_half star_border star_border
5 star
15%
4 star
13%
3 star
15%
2 star
13%
1 star
44%

Reviews for eHarmony

Helpful Favorable Review

star star star star star

Brittney Butts Gainesville, FL

Love this dating site, met my husband of almost eleven years on here! Took about three months before we matched but had maybe six other matches that seemed like I had a lot in common with so they are great with how they match. I definitely recommended other singles who want a serious relationship to make an account.

2 months ago

Helpful Critical Review

star star_border star_border star_border star_border

Michelle Rider Waxahachie, TX

I signed up for an eHarmony account a few months ago, right away canceled it within minutes. They still charged my account and now they are sending almost $300 to collections. I called them and they would not have anything to say to me about it. This company is going downhill and desperate to make money so now they are stealing from clients. Look on the Better Business Bureau, the ratings are horrible. A few people had the same experience I did.

4 days ago

Reviews for Match.com

Helpful Favorable Review

star star star star_border star_border

Laurie Marshall Wynnewood, PA

One of the biggest drawbacks is you can't see a list of people that you messaged, or the contents of messages that you sent - UNLESS the person responded to you. This is REALLY inconvenient because it's hard to track who you messaged or what you said. It's also embarrassing if someone shows up on the Discover list and you message them again!! Keeping track of conversations (whether you get a response or not) is a Basic function that Match should provide.

2 weeks ago

Helpful Critical Review

star star_border star_border star_border star_border

Matt Davis

I joined match and after a week saw that it wasn't performing like I had hoped. The amount of people available and the amount I liked and messaged verses how many of them viewed my profile. So I was unhappy after a week and called customer service for a refund. They refused to give me one, said I only had 2 days to do that. I told them just prorate it for the week I used. They refused and have stuck me with a service I don't want for 6 months. SO REMEMBER IF YOU WANT TO CANCEL YOU HAVE 2 DAYS!!!

1 month ago

The Final Word

The kind of relationship you’re looking for will determine which site you should spend most of your time on and possibly pay for premium services — it is usually recommended that online daters sign up with multiple sites to increase their chances of meeting someone.

♥If you want a personalized experience and are looking to commit, then eHarmony is better. eHarmony takes relationships seriously and tries to match people based on its 32 Dimensions of Compatibility.

♥If you want a little more freedom to browse through potential matches, then Match.com is probably the better choice. Match.com isn’t nearly as personalized, but it gives you some freedom and the overall vibe of the site is a little more relaxed.

Top Choice

Match.com Logo
Match.com

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