eHarmony vs Match.com

Kaitlyn Short
Kaitlyn Short | Contributor

When it comes to online dating, it seems there is a new app coming out every week that promises to help you find love. Now for many people, it is easy to get swept up into the latest dating fad. However, while those apps may promise to help you find a genuine and committed relationship, you might want to look into dating sites that have a history of success. 

There are a few dating sites in the industry that have a proven track record. eHarmony and Match.com have been in the love and matchmaking business for over 20 years and have helped people from all around the world find their soulmate. Let's take a look at how the two services compare.

Signup Process

Signing up for eHarmony or Match.com will take you a bit longer than other dating sites. While some apps simply have you link your Facebook account with your dating profile, eHarmony and Match.com have you fill out more information than just the basics.

How long does it take?

eHarmony’s form can take an hour or more to fill out.

Although the signup process is painstakingly slow with eHarmony, the site is merely trying to match you with others who share similar ideas, opinions, lifestyles, and hobbies. If you’re genuinely looking for love, then eHarmony’s extensive signup process shouldn’t be an issue.

Match.com’s registration generally takes users about 15–20 minutes to fill out.

Signing up with Match.com might not be as thorough as eHarmony, but it still will require you to put some effort into your profile. However, Match.com guides you step-by-step throughout the process and you aren’t required to fill everything out then and there. One slight catch to the signup process with Match.com is the approval step. Once your profile is complete, it will need to be approved. Match.com asks that users give them 24 hours to approve the application but most of the time it doesn’t take that long.

Free and Basic Profiles

Neither Match.com nor eHarmony offer tons of features for their basic profile offerings. Most dating sites offer consumers the opportunity to get a taste of their service for free, whether in the form of a limited free trial or a basic free account. From there, the pricing model will require an ongoing subscription to access more features. So, here's the big question: 

Can you try-out these services for free?

eHarmony's free Basic Membership is available to anyone (that is single, or legally separated). With the Basic Membership, you can:

  • View unlimited matches from the compatibility quiz, (although pictures are blurred out for all Basic members)
  • Upload photos to your profile and fill out several features about yourself
  • Send (and receive) Smiles, as well as generic Greetings, and Icebreakers
  • Respond to a first message
  • See recent visitors to your profile

When you are ready to see other members' full profiles (and pics), as well as communicate freely with your matches, you need to pay for an upgraded membership. 

Match offers a basic free membership to consumers. With the free option, you can:

  • Set up a profile with photos and appear in search results
  • View matches, receive top picks, and search profiles
  • Send Likes to other users

If you want to send or respond to email messages, see who's viewed your profile and who has Liked you, you need to subscribe. 

Match also frequently offers basic members the opportunity to do a free trial subscription, so that you can try out the features that a paid subscription has to offer. This will be offered on-site or through periodic email offers, once you are a registered user. As with most free trials out there, just remember to cancel before your trial period ends, if you don't want the trial to automatically renew into a paid subscription. 

Premium and Upgraded Features

If you actually want to message your matches, you’ll need to pay for the premium features.

What can you get with an upgraded subscription?

eHarmony actually has two premium plans: Standard and Premium. The Standard plan lets you see who’s viewed you, send and receive unlimited messages, see match photos, and see who’s favorited you. The Premium plan includes all the previous features and adds the ability to browse matches anonymously and get read receipts on all messages.

Match.com has similar premium features. Subscribers can view and send messages, see who’s viewed them, see who’s liked their profile, remove members from view, search for matches, and receive daily matches.

Pricing and Subscription Options

Match.com

  • Standard 3-month: $45.32
  • Standard 6-month: $29.32
  • Standard 12-month: $26.65
  • Premium 3-month: $51.99
  • Premium 6-month: $30.65
  • Premium 12-month: $27.99

eHarmony

  • Basic Membership: Free, but with limited features
  • Premium Lite: 6-Month Plan — $59.90 per month
  • Premium Plus: 12-Month Plan — $35.90 per month
  • Premium Extra 24-Month Plan — $25.90 per month

Profiles and Matches

eHarmony uses its unique 32 Dimensions of Compatibility to help find people you’re most likely to be compatible with. This helps you narrow down your search and eliminates the need for endless scrolling. However, it can limit the number of profiles you see and that can be frustrating for some users.

Match.com allows a little more freedom, but they still try to match you with others who have similar interests and lifestyles. Match.com even uses your activity on the site to help find you a potential partner. For example, if in the original questionnaire you answered that you’re looking for someone who has brown hair and brown eyes but you’re consistently looking at profiles with people who have blonde hair and blue eyes, Match.com will consider this.

eHarmony logo verified_user
#6 eHarmony
5.6 Overall Score
2.5
star star star_half star_border star_border
(54)
Match.com logo
#4 Match.com
6.1 Overall Score
2.6
star star star_half star_border star_border
(92)

Overview

eHarmony

Price

$25.90 - $59.90

Time in Business

21 Years

Match.com

Free-$35.99

26 Years

Ratings

eHarmony

Overall Score
5.6 of 10
Review Score
2.5
star star star_half star_border star_border
Value for Money
2.1
star star star_border star_border star_border
Quality of Product or Service
2.1
star star star_border star_border star_border
Company Trustworthiness
2.3
star star star_half star_border star_border
Likely to Recommend
1.1 of 10

Match.com

6.1 of 10
2.6
star star star_half star_border star_border
2.4
star star star_half star_border star_border
2.6
star star star_half star_border star_border
2.5
star star star_half star_border star_border
3.2 of 10

Reviews

eHarmony

Number of Reviews
54
Review Breakdown
2.5
star star star_half star_border star_border
5 star
20%
4 star
15%
3 star
6%
2 star
6%
1 star
54%

Match.com

92
2.6
star star star_half star_border star_border
5 star
18%
4 star
16%
3 star
13%
2 star
12%
1 star
40%

Reviews for eHarmony

Helpful Favorable Review

check_circle

Review Source

star star star star star

Reese Pleasant Grove, UT

eHarmony lives up to the name as it harmoniously helped me find people I had things in common with. It was very professional and safe and made it so easy. I was able to take the next step in relationships and should have done it earlier.

2 years ago

Helpful Critical Review

star star_border star_border star_border star_border

Debra M Depot Attleboro, MA

Horrible customer service!! I am being forced to pay them over 44.00 a month they will not let me cancel my account I tried to delete my account it said I had to talk to customer service first so I emailed them, they said they will delete my account but I will have to continue to pay them over 44.00 a month for almost a year are you kidding me!!!! I hate this website!!

2 days ago

Reviews for Match.com

Helpful Favorable Review

star star star star star_border

LeAnn Baytown, TX

I found my husband on Match💞 I definitely recommend it to all my single friends. The app is super user friendly. And hopefully I never have to use it again…but if the need does ever arise… I surely will. 😅

1 month ago

Helpful Critical Review

star star_border star_border star_border star_border

sally nims Fairport, NY

Match.com is a TOTAL RIP OFF! They leave OLD ads up, have MANY FAKE ads also! MOST of the people you see that you'd like to meet, aren't even active anymore, and haven't been for over 3 months! It's FAKE advertising should get them shut down!

2 weeks ago

The Final Word

The kind of relationship you’re looking for will determine which site you should spend most of your time on and possibly pay for premium services — it is usually recommended that online daters sign up with multiple sites to increase their chances of meeting someone.

♥If you want a personalized experience and are looking to commit, then eHarmony is better. eHarmony takes relationships seriously and tries to match people based on its 32 Dimensions of Compatibility.

♥If you want a little more freedom to browse through potential matches, then Match.com is probably the better choice. Match.com isn’t nearly as personalized, but it gives you some freedom and the overall vibe of the site is a little more relaxed.

Top Choice

Match.com Logo
Match.com

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