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Zoosk

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185 User Reviews

3.4

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Hailey Nilson Salt Lake City, UT

Zoosk is awesome! The site is simple and easy to uses. You always get thorough bios of the people you're interested in, and the quality of people I've met through the site is amazing.

3 years ago

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Carolina camacho

I did not like using Zoosk as an online dating app. I found the format of the site to be hard to follow and I was catfished several times

2 months ago

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Kay Miami, FL

Mostly construction workers wanting to hookup online without ever meeting, There are men watching sports and wanting some company during, not really a dating site

6 months ago

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Sam Jenkins Adelaide, SA

The best dating site was oasis, it was free to contact and send messages, this site sucks, as you can't even read messages without buying coins. What a completely rip-off

6 months ago

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Keith Brunner Maineville, OH

They DO send fake emails telling you someone is interested or that they emailed you! This is fake! Don't fall for it! No matches locally. Don't waste your money on this one. Read the reviews!!!!!!!

8 months ago

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Christina Ingram ,

I was blocked from Zoosk and I thought it was a scam they said it was a activity on my account my email was block someone was using my account I did not do it and I do not have another email I feel this is a misunderstanding and unfair I want this resolved

11 months ago

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Nick Albert Orlando, FL

I have many of the same complaints listed, especially the bait and switch fake profiles intented to lure in subscriptions.Also, the automatic renewals and the difficulty canceling.Its purposely meant not to easily navigate. My next step is to look into being charged under the law, concerning in most part the bait and switch.This is two conartist from Iran perpetrating this SCAM.

1 year ago

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Michi ,

ZooSK is a rip off ! I started my account last Monday Oct. 5. As of today on 10 days on and PROBLEMS ALL DAY MY MESSAGES NOT GOING THROUGH ! PROBLEMS ON THE SIGHT ALL DAY TODAY ! WORSE YET NIGERIAN idiots are pretending to be American men using zoosk old members profile pictures ! Do they not properly screen it's SO CALLED MEMBERS !?!!! PROBLEMS ALL DAYTHOUGH? ONCE I PUT IN A MESSAGE I WAS SENDING TO COMPLAIN WITH THE F.C.C. , B.B.B. AND CONSUMER AFFAIRS IT CLEARED UP FOR 2 HOURS ! NOW..I CANT EVEN GET INTO MY ACCOUNT free only 10 freakn days !!! DONT WASTE YOUR MONEY ON ZOOSK !

1 year ago

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Sheree Starkey Dallas, TX

Honestly don't waste your money on Zoosk. 95 percent of your views are fake. Zoosk generates the views not the people themselves. There are people that have been on there for years, fake profiles and men that lie thru their teeth. I've had a man who used some else's information for a profile. When I did start talking to him I asked questions and the answers he was giving me didn't match what his profile said. Needless to say he never responded back when I questioned that. How do you trust words written on a dating sight? I want honestly not bs.

1 year ago

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Nancy Smith Covina, CA

My biggest complaint is the difficulty I'm having deactivating my account. I had thought I had deactivated it once, but it is still active. So, when I tried to deactivate it the 2nd time, following the directions in the app, the deactivation website wasn't working. That is, it forced me to give a reason and after I did, it still did not give me the option of deactivating. My second complaint is that I really didn't think it filtered possible matches very effectively at all.

2 years ago

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SjcJose Cupertino, CA

Bought the 6-month membership and cancelled it half way. Their view reports are bogus. There are ladies who view me several times a day. Yet, they don’t respond to my messages. What is more puzzling is that when I run a search of these ladies, their profiles are nowhere to be found. The only way to view their profiles is to click the picture on the view report. Something is very fishy and Zoosk is obviously cheating.

2 years ago

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Disappointed Willoughby, OH

Signed up for 1 month. Also purchased the enhanced messaging. I had one ONE... YES ONE... person who I could "chat" with even though there were numerous others who requested to chat. I wrote numerous times to ask why I could not chat... NO REPLY! I guess you live and learn about the good the bad and the REALLY BAD sites... and ZOOSK is really, really bad.

2 years ago

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DTMC Albany, GA

I signed up for 1 month to try it out I was very disappointed. Seen quite a few profiles that I know are fake. I canceled my subscription well before the renewal date and they still charged me even having jump through all the hoops to cancel it. Which sounds about the same as a lot of these other reviews. All in all it was a waste of time and money

2 years ago

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Chris Psalmonds Middleburg, FL

No way of telling if profiles are of current members or ever have been members. Obviously cannot converse with someone not a member without paying more so anyone can contact you. Some views show up but don't show in alerts something askew there. No way to search for members by name & and a search will yield same results for weeks or months, then suddenly next time may be completly different profiles you have never seen.

2 years ago

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jesus L San Diego, CA

unfortunate i spent so much money and just a few days i already realized how bad a decision this was. pay to talk, pay extra so others can talk to you without paying. not really any way to narrow down searches. whenever i try the carousel feature i didn't know it immediately sends hearts to every single person. most people don't put anything in their bios and im someone who doesnt look at faces but stories to give me an idea if i'd like them or not. it doesn't tell you how long someone has been offline or if their profile SHOULD be active. overall really bummed out

2 years ago

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Roggan Graham Mt. Pleasant, SC

DO NOT PAY THEM ANY MONEY!!! I cannot emphasize this enough. When I tried to cancel, Zoosk sent me a message that my account was cancelled, but I could continue to use it until my subscription term was done. Ummm, that's not how a cancellation works, Zoosk. There are many fake & inactive profiles here. The final straw was after being a member for a week, getting a nice message & responding within 3 minutes. Zoosk told me that the member had cancelled their account. Sure, that makes sense. Don't waste your time & especially not your money with these thieves.

2 years ago

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K. Parker Brevard, NC

Please, don't do it! Even calling a customer service rep to ask how to use the site is impossible! And I've only been a paid subscriber for two days. The most ridiculous and time consuming farce I've ever gotten myself into by not reading the fine print. Silly girl. I'm done. I'll go out and use my time wisely, as someone else here said, by volunteering in my community. Could net me at least one real date.

2 years ago

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Stevie

Very bad dating app all about money and no support for issues! Recently my subscription cost me $239.98 Australian dollars for 6 months overcharged or a scam and then I had problems with chats or messages could not used them at all even asking for more money! I had submitted a number of complaints 20 -30 nothing happened to fix the issues had this problem also last year. My only option is to make a complaint to itunes for a full refund! Zoosk is about money and very poor on support!

2 years ago

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Jay

Not at encouraging. Messages I can't read to determine if it is genuine contact even though they took my money soon enough to be able to do exactly that. Useless search engine as no way to log profiles you may be interested in. I can't see how anyone will meet anyone on this site unless you are both extremely lucky. Just a hopeless and not genuine site is my conclusion after just 2 months.

3 years ago

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Kimberly King Baltimore, MD

I signed up for the service a few days ago. I realized i didn't want the service anymore. I called to ask for a refund and tgey denied me a refund. Thats a real rip off and i do Not want to use their service ever again because of their dumb policy. If im no longer using a service i paid for, my money should be refunded. I will gey in comtact with The Better Business Bureau.

3 years ago

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Debra Holliston, MA

I was new to online dating..was going to try it for $29.95 for 1 month Somehow I got charged $99.95 for 1 yr I called to report the mistake..they would not give a refund . I ended up paying 99.95 for coins..in which you can't even use to communicate with anyone who has messaged you. Customer service said I had 1800 coins...when I tried to use them . I was told I only had 352 left..OMG where did all the coins go ??? Customer service did not have an answer... Left feeling totally ripped off...and they get away with this...

4 years ago

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Debbie Schneider

I joined the South African site and so far only mostly met men who had fake I.D's, stolen profile pictures (although photo verified by Zoosk) who appeared on Pigbusters (Scammer site) and on Romancescammers.com. After a week's chatting and wanting to meet them they need to leave town. Then has a financial crisis and needs money. Tineye Reverse Image helped me a lot to Identify some of them. I am yet to meet a real person on site. Think twice before joining. There are better sites.

4 years ago

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Rick Iowa City, IA

The site was setup so that when you looked in your inbox at users that had viewed you, it showed them you viewed them, which was not true. Then when they checked theirs it showed you they viewed you. Sets up a indefinite loop of false views which is annoying. In addition I don't recall there being a way to tell if it was a subscribing member so as to avoid wasting time emailing someone that cannot reply without paying. If they are not paying, they are not serious.

6 years ago

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Ryan L Saint John, IN

It seemed alright at first and I found much in common with many different women on the page. After some time though it was just a waiting game. Nobody ever responds to even the most simple messages and the whole search option is out of the question. Any time I have meet a woman online nothing ever came of it. Just seemed like a waste of my time and money. I should have gone with another site! Avoid by all means!!!

6 years ago

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Thomas Talley Thousand Oaks, CA

If I could rate this site with no stars, I would! Bunch of old nasty looking guys that are absolutely not my type! NASTY!

4 months ago

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Joel Lazar Kissimmee, FL

They took my money for an upgrade. After a month and about 20 emails to their customer service department I still haven’t got the upgrade or refund.

6 months ago

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Art Prince Charlotte, NC

After I paid the initial $75 and went to send someone a message asking to meet, Zoosk wanted another $85 to be able to contact someone. Is that not ridicules? BUYER BEWARE !!!

8 months ago

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Aden Mohamed Camberwell, SWK

Can’t cancel subscription and can’t delete account , they are attempting to take money off my account when I have clearly paused the account as I have met someone elsewhere , it’s like they are forcing you into to be on it

1 year ago

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Dora Gonzalez ,

Worse experience ever. I was scammed by a person named William S and because of this site. I will never believe in love again. It has been the worse experienced since my divorce. This person has used this site with several other women who have filed a complaint with FBI and Cyber crime. Hope no one else is scammed by using this site

1 year ago

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T M Salt Lake City, UT

Match.com and POF are so much better. Don't join Zoosk if you are male looking for a women. It's scam! I've dated a lot of women including being married for 24 years. Many were good looking; no kidding. These women are either fake or snobby. I cancelled my subscription.

1 year ago

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Bob Kitchener, ON

I found Zoosk there is allot of implied interest but I believe to be fake. Also Zoosk charged me an activation fee as well as the membership fee. The site should distinguish between members that are current, have a paid membership and those that their paid membership is no longer active, or expired.

1 year ago

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James Collins Ashburn, VA

nice app, I launched Zoosk and found new girlfriend that evening, today we're going to the date. I also used eHarmony, DoULike, Match.com.

2 years ago

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Beckett Box Elder, SD

They create fake a profile, and they using other people picture to connect you, fake person, want your cell phone, then usuing other people name. My advice to you specially people have 1 or two pictures don't trust its fake, they just want your money.

2 years ago

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AZ single Scottsdale, AZ

Good luck if you ever want to cancel the membership!!! They KEEP on charging your card even after removing your profile or pressing their "Discontinue" button. Lots of FAKE accounts on this site as well. Many ladies from out of the country who want to email or text after initial contact. A REAL JOKE

2 years ago

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Michael Yester Greenville, NC

I subscribed a year ago for their service. I felt it was okay, really only talked and met one person. Otherwise nobody else I reached out to was a paid member. Luckily, I was able to cancel before it renewed. Just like in the article, I paid for the service just to find the message I wanted to see was an automated. That left a bad taste.

4 years ago

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T88 Chicago, IL

Useless search engine that does not allow the user to read key information on profiles of interest. Matched with people that live hundreds of miles away! Coin feature and the accumulation thereof is a huge waste of time and must be used to "unlock matched profiles". No way to screen potential matches. Not happy with this site at all.

6 years ago

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Jonathan Wade Lanham, MD

Nobody real is ever online and the advertisments are misleading. I joined because the ads made it seem like women are looking for dates but in reality, there were no women looking for dates. The color scheme is bland and boring and modifications have to be done with the font so that it looks inviting.

6 years ago

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randy Richland Center, WI

I understand its about making money but . .why should i keep paying for fake messages from shell accounts. If you do find a live person 98 % are gimmee girls looking for free ride free lunch or some other scam.... Not really worth your time

6 years ago

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S.R. Corona, CA

I really did not like Zoosk. The website's layout, poor search engine, and critically limited user information was enough to make me realize it was a mistake right after I made my profile. I would recommend not wasting your money.

6 years ago

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JW Hoffman, NJ

Did get a free reply from Zoosk person was heavy into firearms

2 months ago

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A whelan Queens, NY

Full of scammers..men pretending to be women..tons of fake profiles..pure rip off..keep away people

3 months ago

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pdanielson13 Draper, UT

Free but not free. I don't want to start the hassle of paying a subscription and unsubscribing back. Good website yet still can't find the right "one".

1 year ago

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Kimberly Barker Euclid, OH

Zoosk took my money after 2 days of my subscription and cancelled my account for no apparent reason. Never using them again... Thumbs down!

6 months ago

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bunny kahukura Stoke, NSN

Why is it that when you take a photo down to replace with another your blocked out and can't reply to any messages and can't put a more better photo up of myself again. So very very bad from zoosk. No rating from me.

1 month ago

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[email protected] Winston-Salem, NC

It is unfair they will not make partial refunds. I've been on the site 15 days & I'm 99% sure I am being scammed already. Three times I have started to cancel my subscription. I do not recommend Zoosk.

2 years ago

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Terry

It's horrible! Once you subscribe, they won't let you unsubscribe and they automatically charge you for a new term whenever the old one expires. You will waste either money or time trying to put an end to the madness.

3 years ago

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larysa Owens Cross Roads, AL

The biggest rip off site. Even if you pay the membership they still want additional fees for finding out and contacting interested parties... No other site gigs you for additional money for standard services.

6 years ago

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Abigail scoville American Fork, UT

I downloaded this with very high hopes but they were crushed as I found that zoosk was very hard to navigate. I had no idea how to work the app and had to delete it after a few days out of pure confusion.

3 years ago

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cami harward American Fork, UT

I like zoosk but I haven't dated anyone from this website yet. There is a lot of people. I wish it had a few different choices of topics to choose from

3 years ago

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bill wall Siloam, NC

Fake profiles and message alerts...if you do get a response from customer support it is BS...

4 months ago