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Zoosk

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225 User Reviews

3.5

Overall Score

LAST UPDATED: May 24th, 2022

Zoosk has over 40 million members worldwide, with more than 3 million messages sent per day. Unlike other dating apps and sites, Zoosk users can utilize their algorithm to find matches, or browse by preference. Users are evenly split between males and females, providing you a great chance of finding your true love. There is a free version of Zoosk available, and members can use this service easily on their mobile device by downloading Zoosk from the mobile app store. It is also available via Amazon and Facebook Apps.

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Attention: Zoosk reviews reveal subpar customer service and other concerns.

Positive Zoosk reviews (below) state that the online dating site is easy to use, reasonably secure, and a great way to meet locals in the area. However, the majority of user reviews reveal that customers aren't happy with the number of out-of-date profiles, fake accounts, and scammers on Zoosk. Other reported issues include subpar customer service and difficulty canceling a premium membership or deleting Zoosk accounts. 

Keep reading to learn more about Zoosk pros and cons or read feedback from real users. 

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The Good

  • Easy Profile Set Up
  • Match and Search Features
  • Dating Insights and Advice
  • Zoosk Couples

Easy Profile Set Up   

Signing up for Zoosk doesn't take quite as long as some other online dating sites with in-depth personality questionnaires, like eHarmony, EliteSingles, and Match.com. Either an email address or a Facebook account is required to register online. If you sign up with Facebook, you can easily upload a profile picture from your account. You can create a Zoosk profile in about 10 minutes (depending on how much information you give). 

The site asks for basic information such as height, gender, body type, children, education, religion, a few pictures, and other information to help members get better matches. There’s an option to add a 1,500 character story to your profile. You can also describe your perfect match or ideal date in 1,500 characters each.

Each Zoosk member can input their interests and go into detail on what their ideal date would be. Each user has the option to verify their Zoosk profile with their social media, either a Twitter or Facebook account. You can also use photo verification or verify your account with a cell phone number. This helps to improve  your reputation on Zoosk. 

The Zoosk mobile app also makes it easy to update any information and find potential matches. The dating app is available to download Zoosk in the app store for iOS devices Android devices.

Match and Search Features

Zoosk gives you plenty of options for interacting and matching with other users. Unlike many dating websites that it competes with, Zoosk's dating platform lets a person experience both major types of online dating in one service: scientific matchmaking based on an algorithm and location pairing for nearby matches. Zoosk members can also connect by searching for profiles using advanced filters, chatting with users online, and sorting profiles on carousel. 

Scientific Matching 

Zoosk has a premium feature called SmartPick, which evaluates your compatibility with other Zooskers. It uses Behavioral Matchmaking technology to learn from which profiles you like or pass on to streamline your match suggestions in the future. It also offers a survey to help you get more compatible matches. You will find your match suggestions in the SmartPick feature. 

Location Pairing 

This section lets users search through local singles, with lots of search filter options, including a geo radius of 3 to 100 miles. You can even save search parameters for easy access later. 

Filtered Searches

Users can search for matches with Zoosk’s advanced filters. Narrow down your search by height, gender, body type, children, smoking habits, education, religion. If you find a potential match, let them know you are interested by sending them a like, smile, or message.

Real-Time Interactions 

The “Online Now” feature allows you to chat with other users who are currently on the app. You don’t have to wait and wonder if someone will log back on and view your message. With the “Online Now” feature, you know you are connecting with an active user. 

Carousel Sorting 

The carousel feature is similar to the Tinder matching system. Users quickly determine their interest in another Zoosk member based on condensed profiles. You can select yes, no, or maybe on each profile. If you both get a mutual yes, you can start messaging one another. This is also one of the features that helps determine the SmartPick matches. 

Dating Insights and Advice

Zoosk's blog is filled with hundreds of articles about online dating. Members can read through the articles to get dating advice, learn how to stay safe while online dating, learn how to send and respond to messages, and find the latest dating studies. There are even articles about marriage and ways to make a long-term relationship last.

Zoosk Couples

Zoosk has an entire success story page showing off the men and women who have used Zoosk and found love. The site shares the stories of couples who are currently in a long-term, serious relationship, married, or happily in love because of Zoosk.

While this isn't a dealbreaker for whether people should sign up for the site, it is nice to see couples who have braved the online dating world and found love.

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The Bad

  • Consumer Complaints
  • Limited Virtual Dating Options
  • Pay to Message, Chat, and Use Other Features
  • Coin Costs and Limitations
  • Automatic Renewal
  • No Refunds
  • Does Not Attempt to Verify Information
  • No Customer Support Hotline

Consumer Complaints

Out of more than 80 BestCompany reviews collected, the average Zoosk review rating is less than 1.5 stars out of five.

What are the biggest complaints that people have about this online dating service and app?

  • Fake profile issues — Many people feel that Zoosk is littered with fake profiles and online scammers.
  • User experience — The dating site is mentioned several times as overly difficult to navigate.
  • Customer service — Several reviews report that Zoosk customer support is subpar at best.
  • Bait and switch messages — Many report that the platform is regularly sending bogus messages to get non-paying Zoosk free members to sign up for a paid membership.

Additional common complaints include how difficult it is to delete your Zoosk account or cancel a premium membership and the excessive push for basic account members to make in-app purchases.

Limited Virtual Dating Options

Zoosk does not partner with a video chat service. Competing online dating sites have a feature that allows you to set up a virtual date. This is a disadvantage for long-distance relationships or socially distanced dates.

Pay to Message, Chat, and Use Other Features

Customers looking to sign up for a Zoosk subscription can pay per month or choose between three-month or six-month subscription options. You will also need to pay an additional one-time activation fee when you upgrade to a paid Zoosk membership. 

Online daters will have to sign up for one of Zoosk's monthly subscriptions to message, chat, see who's viewed them, and see Connections from SmartPick and Carousel.

While free members can see full profiles of other members in Online Now and Search, there isn't much more that you can do on Zoosk for free. The Zoosk free trial is merely for those looking to see how the site works and if it's right for them.

If you want to message anyone on the Zoosk app, you will need to become a premium member.

Coin Costs and Limitations

Like most online dating platforms, Zoosk offers subscription plans and online currency purchases. Zoosk cost is comparable to other online paid dating platforms. 

Coins can be purchased by both free members and paid subscribers. Zoosk coins can be used for a variety of features on the platform, including the following:

  • Boost — Zoosk highlights your dating profile in search results, inbox messages, and other users' Carousel.
  • Unlock Carousel Matches — Unlock another member's profile, suggested to connect with users that have expressed interest in you. 
  • Buy Virtual Gifts — To show interest in another person and differentiate yourself from the crowd, you can use 10 to 100 coins to buy them a virtual gift. Gifts are basically cute little graphics of things like hearts, a gem, lips, a cupcake, a bouquet of flowers, and more.
  • Delivery Confirmations (for paid subscribers only) — Also known in the dating app world as “read receipts,” this option will let you know when another person has opened your chat message
  • Go Invisible — Pay to browse and view member profiles for 30 minutes without being shown in their Views list

Coins can't be used to chat, send, or read messages. You still have to be a paid subscriber to access messaging and chat features. While the coin feature provides users with unique upgrade options, this style of payment can end up adding a lot of frustration on the user side. Even after you upgrade, you will receive notifications to buy coins which could end up costing you a lot more than you originally budgeted. 

Automatic Renewal

Zoosk members should know that subscriptions will automatically renew unless the account is canceled before the end of the premium subscription term. This is typical of an online dating subscription but can catch users off guard if they are not anticipating the charge. 

No Refunds

In its Terms of Service, this dating website mentions that all charges are nonrefundable and there are no refunds or credits for any partially used Paid Services (including partially used subscription periods) and Zoosk coin balances.

Does Not Attempt to Verify Information

While users have a slew of Verification options to list their profile as verified, they should also be aware that Zoosk currently does not routinely screen registered users, inquire into the background of its users, attempt to verify information provided by its users or conduct criminal screenings of its users.

This isn't unique. It's pretty common in the online dating industry.

No Customer Support Hotline

If you need help with something, there are only a few options outside of help articles and video tutorials. You can contact customer support through an on-site email form. A customer service hotline is not offered on-site. Additionally, live chat is not a contact option on this platform.

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The Bottom Line

People looking for a generic dating site with plenty of users can consider Zoosk as an option. Zoosk is a recognized name, and there are quite a few people who have found success using the site. Setting up a profile is easy and there are some good blog posts on how to navigate the world of online dating.

However, a significant number of consumer reviews reveal some issues with the service that daters might find troublesome. Many customers have a problem with the fact that the site only allows those with paid memberships to use any features. Other online dating sites usually have one or two free features for non-paying members, but Zoosk pretty much requires members to pay to message, chat, or anything else. Once purchasing a subscription, many members felt that it wasn't worth their time and money, as they thought there was a substantial number of scammers and fake profiles.

Overall, we recommend online daters find out more about Zoosk before signing up for a paid subscription and scroll down to read online reviews.

Have you tried out Zoosk in search of your perfect match? How did it go? Would you recommend this dating service to a friend? Let us know about your experience with a quick review below.

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Star Rating

1.4

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225 Reviews

Review Breakdown

5 grade

2%

4 grade

3%

3 grade

4%

2 grade

10%

1 grade

81%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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roland altmann Canberra, ACT

There are plenty of fake profiles, need to use common sense if there one picture and no profile probably stay away. I got tons of messages and when i responded i got no response. i had one profile who i reviewed and she reviewed me multiple times so i ended being financial premium member so when i sent her a message i got a message she was not a ZOOSK member PARADOX!!! but the profile still was being sent saying she has review my profile and was a active member (green circle) i ended block her. i did contact ZOOSK and they did extend my subscription for a week. I won't be review, but there are some ladies i chatted too, but i was keen on them.

1 week ago

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Curtiss Harris Norco, CA

My feeling is Terrible, terrible Spammy feeling, catfish central mixed with strange looking creatures and people who like you but then never respond to your messages, girls with phone numbers written on their foreheads lol. Great looking women messaging you from a town nearly nobody lives in outside of Barstow wtf. Asian models who try to get you to go message on other apps, the same one over and over with different profile descriptions. People you like that never even glance at your profile. IDK my opinion would be SERIOUSLY don't waste your money and tons of your time and energy here very good chance you wont feel better about yourself after using it.

1 week ago

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Don Clifton, NJ

Like most dating sites, Zoosk is littered with fake profiles and scammers. Customer service is another joke with this site. Customer service (like most customer service depts these days) is based in the Philippines where a language barrier exists and they can't understand half of what you're saying and you can't understand half of what they're saying. I just spent an hour on the phone with them trying to get a technical issue with their mobile app resolved and wound up pulling hair out of my head in the process, I'm a techie so I know a thing or 2 about how the app is supposed to work since I'd already been using it for months. I felt like I was talking to a robot who could only read from a script. Came away from that call with a bad taste in my mouth about the company. Tech support is supposed to contact me in a day or 2 with a resolution. I've got my seatbelt buckled for that one, believe me!

3 weeks ago

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david Richmond, BC

Zoosk is a Big big scam,was on it for 2 months,a paid subscription, fool that I was! Nothing some views, lots of strange looking women,all far away,even when I put in close to home! U would think u could get a coffee or lunch date, at worst it's a free meal for lady or at best it's a new friend,the more money u spend,the less u get...So sad😶

2 days ago

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Peter Newman Wellington, WGN

Unscrupulous. Zoosk reduced my search options to the same few profiles in local area. I could not access ANY profile information on others unless I misrepresented my location. Zoosk constantly asked for money but proved unresponsive to complaints. Stay away.

3 days ago

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DatingDude Denver, CO

Very poor AI in verifying profiles. Many, many fakes and scam profiles. Do not believe ages at all … yrs older or younger than what’s in profile and photo verification stinks. There are accepted profiles with stock photos … that is wrong.

6 days ago

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K F Philadelphia, PA

I do not like the way the Views section works. If you scroll down the views, it will tell everyone you scrolled by that you have viewed them. You cannot clear out the section. If you try to delete each individual view, it tells that person that you have viewed them and then they view you back. So, it's really difficult to know with any accuracy who is actually viewing you with interest and who is simply responding to a message that you have viewed them. I've been on the site for eight months and I'm seeing people from eight months ago in the 'new' category - wonder how long you are considered 'new'?

1 month ago

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Patricia Larsen Forked River, NJ

Besides the fact that Zwoosk has members that could be potentially dangerous to other members ( I've been contacted by men who speak of guns and shootings, and serious accusations about differing political beliefs) it seems that my credit card that I used for payment was leaked and someone tried to use it to make unauthorized purchases. Fortunately my bank caught it and notified me But obviously the site is full of scammers and I canceled my membership!

3 weeks ago

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The Big Roosters Recipes, Cooking, Eating & Reviews Albuquerque, NM

Listen to this ⚠️ - Zoosk is a Haven for Scammers, and Catfish. I'm a disabled veteran, and very educated I have had the worst experience in my whole life. I have never had a worse time dating ever. Before the internet I had zero trouble dating. I'm not a bad looking dude, and could pickup a date when ever I wanted to. Example I'm 6' 260 Blue eyes, and Italian, Latino, European mix. Here's the thing, I have messaged 1k people on zoosk, no real people. Profiles disappear, they want you to go off site, and everyone of them seem to disappear if you call them out. Customer service doesn't care, it's hard to cancel. As a veteran I feel taken advantage of by this site. This company needs to be shutdown for being a Scammer site. Please be kind to yourself, and go to a better site. There needs to be a class action lawsuit against these people, and there practices. Good luck

2 months ago

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bruce Corona, CA

Total waste of time, frustrating to the bone, all fake members and fake photos, they all ask for cell or email to chat and exchange photos (I guess to get people photos and emails and use for fake ads for men). All state they live in a city in California, then all of them are out of state for a visit or whatever silly excuse. all numbers they use for texting are other states area codes and they vanish or disconnected the moment you reveal to them that you feel they are scam. I never got them to actually try to scam me, cause I always stopped in the beginning knowing this can not be a real woman with any feelings. ZOOSK is just bad business to collect money from people. Should be closed down for complete fake website. It indeed should be a class act.

2 months ago

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Duane Thompson Seaside, OR

I would strongly advise not subscribing to the Zoosk dating website. Among other things, my criteria for a match specified that the match be no more than 50 miles away and a non-smoker. My smartpicks were often more than 70 miles away and some would be smokers. I would get notifications from matches that said "She wants to meet you" from women who were a 100 plus miles away. In addition to that, these women had never shown up on my list of women who had viewed my profile. So the question is "How can they make that claim when they didn't even view my profile?" Another irritating "feature" of this site is that you have to buy coins to see if someone has read the message that you've sent. In my opinion, when you pay for the use of a dating website, one shouldn't have to pay for that feature. Furthermore, I was unable to check out the profile of these women unless until after I indicated that I liked them before actually viewing their profile. Even then they sometimes didn't appear in my connections and I had no way of reading their profile.

2 months ago

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Caitlin McGrew Frederick, MD

Zoosk confirmed that someone created a false account in my name. They listed the account as verified, meaning that either the criminal also hacked my Facebook or email or that they falsely listed the account as verified. The hacker also made purchases with their own credit card to promote this fake account. I immediately took the profile down and contacted their fraud department. When I asked several times for the name on the credit card that was used for these purchases, I was informed that the privacy policy protects the criminal from releasing their name AND that they refunded the criminal. The exact wording is below: "Dear Caitlin, Thank you for your message. As per our Privacy Policy, we cannot provide you with any personal information regarding the credit card used. However, the card wasn't yours and the rightful owner was refunded. Best regards, Johan d J Zoosk Customer Support"

2 months ago

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Therese Bernard Toronto, ON

The online website does not prevent scammers from accessing the website. I have been scammed three times which hurtme emotionally. Just trying to find a mate to love but this website just isn't it.

3 weeks ago

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Malia Vasquez Raleigh, NC

I have been trying to delete my account for months but it keeps saying that I need to go online to do so yet the site won't come up for that but comes up for everything else! This site is the worst and if I could give it 0 stars I definitely would. I HATE IT! Don't waste your time or money!

1 month ago

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TM A Calgary, AB

Usually a disappointing experience. Most of the women are totally unattractive in my area however elsewhere and way too far away, they look nice. That is a mystery to me. Also of the ones I do have an interest it is few and far between that I get responses. I am a descent looking , healthy male at my age and it don't mean....you got it.

2 months ago

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Zoosk Sucks Clinton Township, MI

I wish I could give it a 0.0!!!! 99% are FAKE profiles. They wanna chat forever but if you mention meeting or video chat all of a sudden profile is gone completely. It’s happened at least 100 times. Profiles will show a white normal height girl that’s obviously in her 20s profile will say woman of color age 54 and 6 ft 4. So zoosk IS all the profiles in my opinion!!!! Total waste of money

2 months ago

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Kimberly Kaufman Fort Worth, TX

Not much good to say about the company. Clearly fake profiles, limited number of options - keeps sending you pictures of people you say you are not interested in, fake "interest" messages to keep you as a member, subscription renewal date not accurate, so they get you into another subscription perion with no cancellation capability, overall waste of money. Much better sites out there.

2 months ago

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Amy Kartage Newport News, VA

I kept getting notices of men checking my profile, but I wasn't getting any messages. Reading more on this, it looks like Zoosk does indeed send bogus notifications to get you to keep coming in. I've had 2 fake men over the 2 months who chatted with me, told me how nice I looked, wanted to text/call, and then just disappeared. Love bombing! I filled out my information and who I was/wasn't interested in, but the algorithm doesn't seem to get it! I have too much in my life right now to deal with this!

3 months ago

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Jim Koutlis Emerald, VIC

I have twice been trapped into subscribing with Zoosk. As far as I am concerned, it is a scam more than anything. Before subscribing my inbox was littered with messages from so called interested parties. So many that i was suckered into paying. Not one return answer. I texted more than 15 potential partners, and received nothing back. I re-vamped my profile and added more pics, but still to no avail. From appearances it seemed that it mostly older women hoping to hook up with younger men, or women searching for affluent men. The first time I took out a one month subscription, and missed the deadline so another monthly fee was vacuumed straight out of my account. One year later, I opened the app and once again fell for the multiple number of queries in the inbox. I felt like a superstar for a bit, but that quickly degenerated to a very low level of swlf esteem. After a 3 month subscription and no luck, I have decided on the life of a loner. I consider myself healthy, fit, hygenic and well dressed, well mannered, literate and educated, not so bad looking, and living a comfortable existence. In any other time and place, I could have gone clubbing and easily hooked up or even found a regular date. Since the pandemic has forced us infoors, it appears dating sites like Zoosk have have grown extra long talons, reeling in victims for the sake of a quick buck

3 months ago

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Roy Thornberry Tuscaloosa, AL

I think Zoosk is a bogus dating service. Many of the people you will see are no longer members are don’t exist anymore. However they continue to be populated to keep you interesting. I am no longer a paying member and do not have a profile. However, I was looking as a guest and I continue to see one woman who can use me frequently, but her photo or profile or not present! How does that happen? At times, it will say she is presently online. But, once again I cannot find her photo or profile. It used to be there but now it has disappeared and I continue to get beers from her. Just don’t think this site is for real and operates in a very fraudulent manner. Don’t waste your money!

5 months ago

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Amber Glasgow, GLG

Love it! I like to get updates on who sent me a message and who is viewing me. Personally, this is helpful. I also met my BF at Zoosk, and it is still a great experience so far. :) However, since it is not free, I hope the communication of customer service can be more active.

6 months ago

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Leon Yoakum Los Angeles, CA

Tried Zoosk dating sites to meet new people but wasn't successful. Website was hard to use and a bit confusing.

2 weeks ago

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tim meyers Columbia, MO

A total waste of tim!! 80% or more of the people contacting me or I them, were fake members! As a premium member I would call others to consider a class action suit as this site is a total fraud. With probably less then %15 or 20% being real people!

2 months ago

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Roxie Fransway-Greening Eau Claire, WI

As I was using the free service I got a message. As soon as I paid the subscription it disappeared. Then you are told you have 3 days to cancel. At day 2 it trief. First the app wouldn't let me. Then I was charged on day 2 and everytime I call them at reasonable hours, the call center is closed.

2 months ago

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Alan Burch Phoenix, AZ

There should be a no star option for this con game playing sight. It’s totally useless for what they say they are. Customer service support don’t even exist. They got me, they won’t get me again and I’m writing this review hoping they won’t get you.

3 months ago

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Mark Lamfers Las Vegas, NV

Zoosk wants you to put a mileage limit on how far away you want your potential dates to be. I put 40 miles for a maximum distance. They consistently showed me people that were 200, 300, 500 or more miles from my location. They would often show me people over 1,000 miles away. I wrote customer service 20 - 30 times about this and NEVER got a response. Do not waste your money on this dating site. It does not work

3 months ago

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Dean Busse Minneapolis, MN

How can you rate fake do you have any negative star ratings. Faker than the worst reality show! Unless you like women that fall nowhere near your profile requirements! 4 almost 5 months only premium for a month. Literally 1 texting 26 texts with 1 questionable maybe person with a 4 min conversation on the phone then completely gone FAKE! DO NOT WAST YOUR TIME OR MONEY. THEY NEED TO BE PUT OUT OF BUSINESS

3 months ago

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Marian Bliss Littleton, CO

There are so many fake members on this site!! Zoosk does not verify the people on the site are who they say they are. I purchased a Background Check app and checked out men if we started communicating. You can find out everything about a person with just an email, or phone number. In one month, I found 3 men with fake profiles, 2 that lied about their age, 3 that lied about what state they were in, etc. I was able to change my profile to man looking for women, to see the competition on the site. This whole Zoosk site is a scam. Beware!!

3 months ago

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Clarence Bolton Knoxville, TN

I received several emails stating there is a Zoosk member that wants to meet you. When I click on the yes button to meet them, I am taken to the carousel and cycle through it but never find that member! I have contacted Zoosk and I get the same reply every time! ("Hi Clarence, Thank you for bringing this to our attention. We're disappointed that you’re not pleased with zoosk. If you think there is something we can improve upon in order to provide a better experience, please let us know. We understand that you'd like to be directed to the corresponding Carousel member from your email notification. We will pass this suggestion along to the appropriate department for review to see if it can be implemented in the future. Sometimes it may happen, that the Carousel notification doesn't lead you to the correct profile but to the feature itself. Nevertheless, by going through your matches in Carousel, you'll be able to find the respective profile if the person is still active on Zoosk. As a courtesy for the inconvenience, we have added 7 days to your current subscription term at no additional cost. Thank you for your understanding, and please feel free to contact us again if you have further questions. Best wishes, Zoosk Customer Support") This is Bull $#@&! Why am I getting emails from people that are not members anymore! I will not be a paying customer anymore!

4 months ago

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sales sales Waterbury, CT

After logging in and reviewing the site. I decided this site wasn't for me. Leaving me the decision to delete my profile. I wasn't able to delete the profile however, I was able to pause it. Would would think by pausing a profile it would not be visible to anyone. That is not the case. I am getting messages. With the idea I should log back in. I want to remove my information and haven't been able to do so. This leaves to believe this site is not about the consumer. Its sole purpose is to get new subscribers based on how many members it has . Even the ones that wish not to be associated with the site. Beware,

5 months ago

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Terry S Saint Cloud, MN

None of the rrporting options work. If you click to block some one they return the next time you search. If you report a fake profile, aain nothing is done. I have at least 24 women age 50s to 60s in a small town 12 miles away. None respond and it's obvious they're fake. Again, all have no kids and never married. What are the odds? A waste of money.

5 months ago

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Suz

One star us too good for this site. Let me start with the unqualified people running it. Not sure what qualifications you need, I would think minimal but that seems still to much for them. They put people in your views making you think they are interested but it is all false. They reject photos of your face, same face as the other photos submitted several times, saying they can't verify it. Their call center is in another country so no ties to US or probably even run by anyone in the US. The fake profiles are out of control and they do nothing about. Save your money, this site is a scam in my opinion.

5 months ago

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OldManWinter Appleton, WI

Horrible service with 95% fake profiles. Non-existent customer support. I do NOT recommend anyone pay for this service. My legitimate profile was falsely flagged as a scammer, and I was locked out of my own account! This means that I was unable to delete my profile because they claim I am now banned from the service for scamming (when in fact, Zoosk is the one "scamming" people. As further evidence of the scam, I saw someone I personally knew in the "real world" on the site and when I asked her about her being on the site she stated she hadn't been a member for over 3 years. This means Zoosk does not delete your profile but still uses it as "bait" for new users.

5 months ago

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Toni Montuori

zoOSK is a great place to meet ppl. The service in competitively priced, set up and navigation thru pages is smooth and easy. They have a wide base of clients and are well known. I’ve used zoOSK multiple times over the years without complaint and I would use them again.

9 months ago

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Kelli Settle Lenoir City, TN

ZOOSK is a joke!! They send advertisements with attractive guys in the profile, then after they lure you in, they even have Catfish profiles after you pay!! Most the people are so gross, married, or pervs. What a waste of time and money. They suckered me- hope they don’t get you ladies!!

3 months ago

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Jackie Berry Fort Worth, TX

I signed up and then went on the site to see what it was it was like. I immediately went back and canceled my account and I was using a trial. Then later on they charged me 34.95 Everyone should be careful this is a scam and a rip off because they refuse to acknowledge my request through E through email.

3 months ago

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Holly Campbell Santa Clara, CA

I had Never been on a dating site and as a " mature" dater, I just wanted to put my toe in the water, so to speak and see what a dating site was all about. Unfortunately, I found out, all right. I met a man on the site and it started out good and exciting however, ultimately, he was a professional scammer and ended up scamming me out of my life savings. I will probably never recover financially and at 65 years old, that is very scary. Am trying to pick up the pieces of my life and move on but will probably have to work the rest of my life now. Zoosk does not screen people well--

4 months ago

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Michael Leoni Banning, CA

This dating site has become a joke. It starts out OK, but quickly realize a limited number of match’s within your area, filters are pointless, system doesn’t even attempt to match you with set filters. 90 percent of members requesting to meet are fake profiles, model looking pictures, generic profiles, many with same pictures with different profiles. Many profiles are members that have been inactive for many months. Very disappointed with the amount of fake profiles, won’t bother renewing. Not sure if there are better sites in comparison, but this one is a joke!

4 months ago

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Rodney Williams Olathe, KS

I’m a decent guy,a lot to offer,had many likes and messages n when I return the like n message,they mysteriously vanish,sent out 180 likes and messages,mainly cause I was growing suspicious of activities,also saw someone I knew and asked her about it and she hadn’t been on the site since 2009,,,11 years n she was still there n very unavailable n no longer paying ,anyway 180 messages n zero response,what are the odds,

4 months ago

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bkenison Laramie, WY

Zoosk is the wrong choice for meeting people online. They "do a little digging" for you only the people on the results never change. Then when you tell them you are opting out of their system, and until that date is reached they block anyone who "wants to meet you." The person who wants to meet you never is the person that comes up on the program. Using this site is throwing money down the drain.

5 months ago

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Appauled Hollywood, FL

Too many fake profiles. I believe the ‘viewed you’ messages from Zoosk at automated. Zoosk do better to get rid of fake profiles. I also girlie e their system plays a part in misrepresenting the truth. They should have a ‘Last Visited’ field. I have written to quite a few profiles and I can count replies on two fingers !! The whole site seems scammy. It is NOT Amazing!!

5 months ago

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11.11.11 Whitefish, MT

Zoosk uses fraudulent practices to keep consumers interested. Once I got sick of the many fake accounts, I opted out of renewing my subscription. Within hours, I became the most popular man on the internet. I was getting likes from extremely attractive woman. Then I started to notice something, every single “woman” lived in the same town so I looked up the town and in the 2020 census, they had four hundred residents. They where all divorced college graduates without children with only one profile picture. About half of them would send me a message which was just a plain Jane question about “what might your expectations be on this site”? If you notice, it sure reads like it’s from India. However, it didn’t matter because after a few days they would all block me. This happens 100% of the time when I state my intentions are to not give them any more money. It’s an extremely deceptive and illegal business practice.

7 months ago

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allan cowin Adelaide, SA

Waste of time and money . want me to pay a third party to contact their help line , another scam they have going . I have one member blocked yet still recieve messages that they have viewed my profile ?? I cant see them since blocking . Fake profiles everywhere . I found a profile I liked approx 100 mile from home and contacted them , alas no reply then I needed to look on the map and realised that it was a small farming community which last time I went had two houses. A wider age search found 13 women with profiles at that location . Australian Census results show 12 residents in total over that area. What a scam . Downloaded the phone APP cannot see profiles or reply to messages without paying another subscription . Also there are different womens profile pictures for the same area which cant be found on the main subscription .

8 months ago

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Larry Cibulka Ballwin, MO

This site is very trashy. If you are a guy, you see so many fake and scammer profiles it's ridiculous, at least 5 or more per day. I never see this on any other dating site, apparently Zoosk is not competent enough to control it. Also, the site sends out tons of fake views. If someone swipes past your profile without even opening it, the site sends you a "view" from that person indicating they are viewing your profile when in fact they aren't. If a person deletes your view of them, it sends a view back to you! The site is trying to make you think everyone is checking you out when they aren't. Between the scammers and fake views, this site is just overloaded with so much garbage it is confusing and annoying to use.

8 months ago

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JOHN RACKIEWICZ Bridgeport, CT

First , I will say that I actually have actually gone on dates with ladies i have met on Zoosk .However I will say I have noticed problems with the site that remain to be resolved.Like most people I have multiple email accounts. When I try to open Z from anything but my primary email( I do in fact have a legit paid subscription) they show me who has looked at my profile and tell me I have messages...Fair enough, however when I attempt to open the messages , I am directed to pay for a Subscription ...I have a valid account, even when i look at my account while legitimately logged in via a secondary email address, Z is blocking me from COMPLETELY DIFFERENT search results ,messages, who viewed me , etc etc.Also another issue is the secondary email look at this site shows me many "way more local" ladies than logging in via my primary email. QUESTION...if i have a legit account with a legit username and password , WHY am I getting COMPLETELY DIFFERENT results ????I wish there was a special branch of federal law enforcement that would investigate these clearly obvious modern day lack of specific law skirters...I Have caught them with their pants down ...85% snake oil counting on your subscription $$$.

8 months ago

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Sergey Zakatov Riga, RIX

Don't know about this website, but already receiving emails that someone is writing me, etc.. Total trash.

2 weeks ago

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GARY L MOORE Rockford, IL

I am an older guy and Zoosk is the best I have found, a large base of locals and tolerable management. If you go to Match, you better have some killer photos and write a great profile, they are qute the picky bunch. POF always seemed low end to me and membership seems stagnant. OK Cupid is a nice dating site, but membership is low in my area. I think you would do well on there if you were in Southern California. I also like the questions feature. Hope this helps.. good luck.

4 years ago

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Kim Eagle, ID

I had to give them 5 stars because I found the love of my life from this site. We are still together since that first blind date January 2014. While everyone may not find their match this way, i had to share how this site has brought me more true love and joy than than ive ever felt in all my 45 years of life. Thank you thank you thank you.

4 years ago

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MM

I had a pretty good experience on Zoosk: I would give it a 10 if it were free, but other than it being paid I have no major complaints. I went on four dates in two months with women I met on the site, and I ended up dating one of them for a few months. I am now back on the site after a break. I love the photo verification feature: I only message with women who are photo verified (I didn't see this feature on Match, POF, or any of the other major sites) so I generally know I am not talking to scammers. I also like that it is very easy to cancel a subscription online without having to call.

4 years ago

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AT Atlanta, GA

Their billing practices are unethical. They renewed my subscription without my permission. Their overal site is lousey and the matches they provide are dismal. Overall bad experience. Don't use them.

3 months ago