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Zoosk

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185 User Reviews

3.4

Overall Score

LAST UPDATED: January 13th, 2022

Zoosk has over 40 million members worldwide, with more than 3 million messages sent per day. Unlike other dating apps and sites, Zoosk users can utilize their algorithm to find matches, or browse by preference. Users are evenly split between males and females, providing you a great chance of finding your true love. There is a free version of Zoosk available, and members can use this service easily on their mobile device by downloading Zoosk from the mobile app store. It is also available via Amazon and Facebook Apps.

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Attention: Zoosk reviews reveal subpar customer service and other concerns.

Positive Zoosk reviews (below) state that the online dating site is easy to use, reasonably secure, and a great way to meet locals in the area. However, the majority of user reviews reveal that customers aren't happy with the number of out-of-date profiles, fake accounts, and scammers on Zoosk. Other reported issues include subpar customer service and difficulty canceling a premium membership or deleting Zoosk accounts. 

Keep reading to learn more about Zoosk pros and cons or read feedback from real users. 

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The Good

  • Easy Profile Set Up
  • Match and Search Features
  • Dating Insights and Advice
  • Zoosk Couples

Easy Profile Set Up   

Signing up for Zoosk doesn't take quite as long as some other online dating sites with in-depth personality questionnaires, like eHarmony, EliteSingles, and Match.com. Either an email address or a Facebook account is required to register online. If you sign up with Facebook, you can easily upload a profile picture from your account. You can create a Zoosk profile in about 10 minutes (depending on how much information you give). 

The site asks for basic information such as height, gender, body type, children, education, religion, a few pictures, and other information to help members get better matches. There’s an option to add a 1,500 character story to your profile. You can also describe your perfect match or ideal date in 1,500 characters each.

Each Zoosk member can input their interests and go into detail on what their ideal date would be. Each user has the option to verify their Zoosk profile with their social media, either a Twitter or Facebook account. You can also use photo verification or verify your account with a cell phone number. This helps to improve  your reputation on Zoosk. 

The Zoosk mobile app also makes it easy to update any information and find potential matches. The dating app is available to download Zoosk in the app store for iOS devices Android devices.

Match and Search Features

Zoosk gives you plenty of options for interacting and matching with other users. Unlike many dating websites that it competes with, Zoosk's dating platform lets a person experience both major types of online dating in one service: scientific matchmaking based on an algorithm and location pairing for nearby matches. Zoosk members can also connect by searching for profiles using advanced filters, chatting with users online, and sorting profiles on carousel. 

Scientific Matching 

Zoosk has a premium feature called SmartPick, which evaluates your compatibility with other Zooskers. It uses Behavioral Matchmaking technology to learn from which profiles you like or pass on to streamline your match suggestions in the future. It also offers a survey to help you get more compatible matches. You will find your match suggestions in the SmartPick feature. 

Location Pairing 

This section lets users search through local singles, with lots of search filter options, including a geo radius of 3 to 100 miles. You can even save search parameters for easy access later. 

Filtered Searches

Users can search for matches with Zoosk’s advanced filters. Narrow down your search by height, gender, body type, children, smoking habits, education, religion. If you find a potential match, let them know you are interested by sending them a like, smile, or message.

Real-Time Interactions 

The “Online Now” feature allows you to chat with other users who are currently on the app. You don’t have to wait and wonder if someone will log back on and view your message. With the “Online Now” feature, you know you are connecting with an active user. 

Carousel Sorting 

The carousel feature is similar to the Tinder matching system. Users quickly determine their interest in another Zoosk member based on condensed profiles. You can select yes, no, or maybe on each profile. If you both get a mutual yes, you can start messaging one another. This is also one of the features that helps determine the SmartPick matches. 

Dating Insights and Advice

Zoosk's blog is filled with hundreds of articles about online dating. Members can read through the articles to get dating advice, learn how to stay safe while online dating, learn how to send and respond to messages, and find the latest dating studies. There are even articles about marriage and ways to make a long-term relationship last.

Zoosk Couples

Zoosk has an entire success story page showing off the men and women who have used Zoosk and found love. The site shares the stories of couples who are currently in a long-term, serious relationship, married, or happily in love because of Zoosk.

While this isn't a dealbreaker for whether people should sign up for the site, it is nice to see couples who have braved the online dating world and found love.

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The Bad

  • Consumer Complaints
  • Limited Virtual Dating Options
  • Pay to Message, Chat, and Use Other Features
  • Coin Costs and Limitations
  • Automatic Renewal
  • No Refunds
  • Does Not Attempt to Verify Information
  • No Customer Support Hotline

Consumer Complaints

Out of more than 80 BestCompany reviews collected, the average Zoosk review rating is less than 1.5 stars out of five.

What are the biggest complaints that people have about this online dating service and app?

  • Fake profile issues — Many people feel that Zoosk is littered with fake profiles and online scammers.
  • User experience — The dating site is mentioned several times as overly difficult to navigate.
  • Customer service — Several reviews report that Zoosk customer support is subpar at best.
  • Bait and switch messages — Many report that the platform is regularly sending bogus messages to get non-paying Zoosk free members to sign up for a paid membership.

Additional common complaints include how difficult it is to delete your Zoosk account or cancel a premium membership and the excessive push for basic account members to make in-app purchases.

Limited Virtual Dating Options

Zoosk does not partner with a video chat service. Competing online dating sites have a feature that allows you to set up a virtual date. This is a disadvantage for long-distance relationships or socially distanced dates.

Pay to Message, Chat, and Use Other Features

Customers looking to sign up for a Zoosk subscription can pay per month or choose between three-month or six-month subscription options. You will also need to pay an additional one-time activation fee when you upgrade to a paid Zoosk membership. 

Online daters will have to sign up for one of Zoosk's monthly subscriptions to message, chat, see who's viewed them, and see Connections from SmartPick and Carousel.

While free members can see full profiles of other members in Online Now and Search, there isn't much more that you can do on Zoosk for free. The Zoosk free trial is merely for those looking to see how the site works and if it's right for them.

If you want to message anyone on the Zoosk app, you will need to become a premium member.

Coin Costs and Limitations

Like most online dating platforms, Zoosk offers subscription plans and online currency purchases. Zoosk cost is comparable to other online paid dating platforms. 

Coins can be purchased by both free members and paid subscribers. Zoosk coins can be used for a variety of features on the platform, including the following:

  • Boost — Zoosk highlights your dating profile in search results, inbox messages, and other users' Carousel.
  • Unlock Carousel Matches — Unlock another member's profile, suggested to connect with users that have expressed interest in you. 
  • Buy Virtual Gifts — To show interest in another person and differentiate yourself from the crowd, you can use 10 to 100 coins to buy them a virtual gift. Gifts are basically cute little graphics of things like hearts, a gem, lips, a cupcake, a bouquet of flowers, and more.
  • Delivery Confirmations (for paid subscribers only) — Also known in the dating app world as “read receipts,” this option will let you know when another person has opened your chat message
  • Go Invisible — Pay to browse and view member profiles for 30 minutes without being shown in their Views list

Coins can't be used to chat, send, or read messages. You still have to be a paid subscriber to access messaging and chat features. While the coin feature provides users with unique upgrade options, this style of payment can end up adding a lot of frustration on the user side. Even after you upgrade, you will receive notifications to buy coins which could end up costing you a lot more than you originally budgeted. 

Automatic Renewal

Zoosk members should know that subscriptions will automatically renew unless the account is canceled before the end of the premium subscription term. This is typical of an online dating subscription but can catch users off guard if they are not anticipating the charge. 

No Refunds

In its Terms of Service, this dating website mentions that all charges are nonrefundable and there are no refunds or credits for any partially used Paid Services (including partially used subscription periods) and Zoosk coin balances.

Does Not Attempt to Verify Information

While users have a slew of Verification options to list their profile as verified, they should also be aware that Zoosk currently does not routinely screen registered users, inquire into the background of its users, attempt to verify information provided by its users or conduct criminal screenings of its users.

This isn't unique. It's pretty common in the online dating industry.

No Customer Support Hotline

If you need help with something, there are only a few options outside of help articles and video tutorials. You can contact customer support through an on-site email form. A customer service hotline is not offered on-site. Additionally, live chat is not a contact option on this platform.

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The Bottom Line

People looking for a generic dating site with plenty of users can consider Zoosk as an option. Zoosk is a recognized name, and there are quite a few people who have found success using the site. Setting up a profile is easy and there are some good blog posts on how to navigate the world of online dating.

However, a significant number of consumer reviews reveal some issues with the service that daters might find troublesome. Many customers have a problem with the fact that the site only allows those with paid memberships to use any features. Other online dating sites usually have one or two free features for non-paying members, but Zoosk pretty much requires members to pay to message, chat, or anything else. Once purchasing a subscription, many members felt that it wasn't worth their time and money, as they thought there was a substantial number of scammers and fake profiles.

Overall, we recommend online daters find out more about Zoosk before signing up for a paid subscription and scroll down to read online reviews.

Have you tried out Zoosk in search of your perfect match? How did it go? Would you recommend this dating service to a friend? Let us know about your experience with a quick review below.

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Star Rating

1.4

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185 Reviews

Review Breakdown

5 grade

3%

4 grade

4%

3 grade

4%

2 grade

9%

1 grade

81%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Rodney Williams Olathe, KS

I’m a decent guy,a lot to offer,had many likes and messages n when I return the like n message,they mysteriously vanish,sent out 180 likes and messages,mainly cause I was growing suspicious of activities,also saw someone I knew and asked her about it and she hadn’t been on the site since 2009,,,11 years n she was still there n very unavailable n no longer paying ,anyway 180 messages n zero response,what are the odds,

1 week ago

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Clarence Bolton Knoxville, TN

I received several emails stating there is a Zoosk member that wants to meet you. When I click on the yes button to meet them, I am taken to the carousel and cycle through it but never find that member! I have contacted Zoosk and I get the same reply every time! ("Hi Clarence, Thank you for bringing this to our attention. We're disappointed that you’re not pleased with zoosk. If you think there is something we can improve upon in order to provide a better experience, please let us know. We understand that you'd like to be directed to the corresponding Carousel member from your email notification. We will pass this suggestion along to the appropriate department for review to see if it can be implemented in the future. Sometimes it may happen, that the Carousel notification doesn't lead you to the correct profile but to the feature itself. Nevertheless, by going through your matches in Carousel, you'll be able to find the respective profile if the person is still active on Zoosk. As a courtesy for the inconvenience, we have added 7 days to your current subscription term at no additional cost. Thank you for your understanding, and please feel free to contact us again if you have further questions. Best wishes, Zoosk Customer Support") This is Bull $#@&! Why am I getting emails from people that are not members anymore! I will not be a paying customer anymore!

3 weeks ago

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Roy Thornberry Tuscaloosa, AL

I think Zoosk is a bogus dating service. Many of the people you will see are no longer members are don’t exist anymore. However they continue to be populated to keep you interesting. I am no longer a paying member and do not have a profile. However, I was looking as a guest and I continue to see one woman who can use me frequently, but her photo or profile or not present! How does that happen? At times, it will say she is presently online. But, once again I cannot find her photo or profile. It used to be there but now it has disappeared and I continue to get beers from her. Just don’t think this site is for real and operates in a very fraudulent manner. Don’t waste your money!

1 month ago

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Amber Glasgow, GLG

Love it! I like to get updates on who sent me a message and who is viewing me. Personally, this is helpful. I also met my BF at Zoosk, and it is still a great experience so far. :) However, since it is not free, I hope the communication of customer service can be more active.

2 months ago

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Stephen Smith Fairfax, VT

LOUSY!!! Loaed with scammers and other non participants/seekers..Only on short time and both selected women were /are scammers and not very good at it..FULLY INTEND to take Zoosk to SMALL CLAIMS COURT as they make no effort to clean up the site while they sit in office counting the riches...!!!TOTAL BS

1 week ago

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bkenison Laramie, WY

Zoosk is the wrong choice for meeting people online. They "do a little digging" for you only the people on the results never change. Then when you tell them you are opting out of their system, and until that date is reached they block anyone who "wants to meet you." The person who wants to meet you never is the person that comes up on the program. Using this site is throwing money down the drain.

3 weeks ago

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sales sales Waterbury, CT

After logging in and reviewing the site. I decided this site wasn't for me. Leaving me the decision to delete my profile. I wasn't able to delete the profile however, I was able to pause it. Would would think by pausing a profile it would not be visible to anyone. That is not the case. I am getting messages. With the idea I should log back in. I want to remove my information and haven't been able to do so. This leaves to believe this site is not about the consumer. Its sole purpose is to get new subscribers based on how many members it has . Even the ones that wish not to be associated with the site. Beware,

1 month ago

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Terry S Saint Cloud, MN

None of the rrporting options work. If you click to block some one they return the next time you search. If you report a fake profile, aain nothing is done. I have at least 24 women age 50s to 60s in a small town 12 miles away. None respond and it's obvious they're fake. Again, all have no kids and never married. What are the odds? A waste of money.

1 month ago

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Suz

One star us too good for this site. Let me start with the unqualified people running it. Not sure what qualifications you need, I would think minimal but that seems still to much for them. They put people in your views making you think they are interested but it is all false. They reject photos of your face, same face as the other photos submitted several times, saying they can't verify it. Their call center is in another country so no ties to US or probably even run by anyone in the US. The fake profiles are out of control and they do nothing about. Save your money, this site is a scam in my opinion.

1 month ago

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OldManWinter Appleton, WI

Horrible service with 95% fake profiles. Non-existent customer support. I do NOT recommend anyone pay for this service. My legitimate profile was falsely flagged as a scammer, and I was locked out of my own account! This means that I was unable to delete my profile because they claim I am now banned from the service for scamming (when in fact, Zoosk is the one "scamming" people. As further evidence of the scam, I saw someone I personally knew in the "real world" on the site and when I asked her about her being on the site she stated she hadn't been a member for over 3 years. This means Zoosk does not delete your profile but still uses it as "bait" for new users.

1 month ago

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Appauled Hollywood, FL

Too many fake profiles. I believe the ‘viewed you’ messages from Zoosk at automated. Zoosk do better to get rid of fake profiles. I also girlie e their system plays a part in misrepresenting the truth. They should have a ‘Last Visited’ field. I have written to quite a few profiles and I can count replies on two fingers !! The whole site seems scammy. It is NOT Amazing!!

1 month ago

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debby fronke Gurnee, IL

I am sick of getting emails saying Im getting steaming messages,,,I am not looking for a sex site!! second they keep saying so and so want to meet who never even messaged me!! Third...they say this is my profile pick,serioiusly....some are guys are laying in a hospital bed with oxygen masks on,I am not kidding,Im decent looking but not gorgeous,but I do require the person to not be near death!!I am currently trying to remove profile,scam or not,we'll see how that goes,,,

1 month ago

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Toni Montuori

zoOSK is a great place to meet ppl. The service in competitively priced, set up and navigation thru pages is smooth and easy. They have a wide base of clients and are well known. I’ve used zoOSK multiple times over the years without complaint and I would use them again.

5 months ago

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Bernie Schauf

Fake members… Zoosk adds them and I’m not talk about a few… 100s of fake members.. Terrible site and will never pay again for this site.. They know what they are doing and sad.. Very dishonest and disappointed when a member pays good money..

1 month ago

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Pissed off Burton-on-Trent, STS

Worst dating site ever. So many messages from FAKE profiles, must be 75% especially on the Carousell feature that want to meet you ! Auto renewal is a rip off and trying to unsubscribe and leave is a nightmare. Avoid at all costs,

1 month ago

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OS Biggs Virginia Beach, VA

You get a message that "XY wants to meet you" You click, and YZ pops up. The site is lousy to navigate. They send you tons of "smart picks", but you can't even read their profiles! Canceling my 6-month subscription 2 months in. Complete waste of time and money.

1 month ago

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AMY IS BLESSED AND HIGHLY FAVORED Topeka, KS

Every time I sign up for Zoosk. I sign up for one month only. Without my permission, they reach into my bank account and charge me for a second month. Even though I remove my card, they still charge me. Even after I cancel my subscription. That is not right.

1 month ago

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Francesca Onetti LU

Less than 0 ... I didn't even knew them until I received a message from this site. WELCOME... I've never opened an account on their website, so they don't even check their inscriptions with an email confirmation ... Somebody should close this site. Why are they still allowed to work ?

1 month ago

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Cassie Banuelos St. Petersburg, FL

Found my fiancé on this app. Very easy to use and good features on the site! The only downside is having to pay to talk or reach out to most people.

3 weeks ago

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L Flawse Ettalong, NSW

Given you pay to be a member you are in for a LOT of disappointment. There is NO way to tell if other members are paid members. So you pay to send messages whereas if the person you send the message to is not a paid member they will NOT get the message. So you can waste endless amounts of emotional energy and time sending messages to people who will NEVER receive it. Zoosk doesn't give a RA about this problem. Worthless site. P.S. If I could give it ZERO stars I would

2 months ago

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11.11.11 Whitefish, MT

Zoosk uses fraudulent practices to keep consumers interested. Once I got sick of the many fake accounts, I opted out of renewing my subscription. Within hours, I became the most popular man on the internet. I was getting likes from extremely attractive woman. Then I started to notice something, every single “woman” lived in the same town so I looked up the town and in the 2020 census, they had four hundred residents. They where all divorced college graduates without children with only one profile picture. About half of them would send me a message which was just a plain Jane question about “what might your expectations be on this site”? If you notice, it sure reads like it’s from India. However, it didn’t matter because after a few days they would all block me. This happens 100% of the time when I state my intentions are to not give them any more money. It’s an extremely deceptive and illegal business practice.

3 months ago

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Jason Haslem Cambridge, MN

Only on for a month or so. The site just kept sending the same 30 or so women they thought I should date.

6 days ago

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Derek Barlow Oklahoma City, OK

Not a very good selection to choose for when searching for people you might be interested in. But too many fake accounts

2 weeks ago

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Eric Kijewski Monroe, NC

Do NOT join Zoosk. I’m telling you, it’s a waste of money- really. I’ve had so many fake members contact me especially near the renewal period I ust to keep me subscribed- naturally I fell for for it I mean, I was lonely! I had to take the chance but one after another and on and on just take its toll on you after a while. You can tell the bogus ones. They’re usually new members and they have no bio. Others are so far out like, what 30 something would ever go out with. 60 something!? That’s just some of the crap I went through. Seriously- you’re better off joining another site.

3 months ago

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Jeff Eugene, OR

It's not an exaggeration to say that 90% + of profiles on Zoosk are scammers and/or fake profiles. They do nothing to block these, in fact I believe they encourage them so as to boost their perceived numbers. Many of the remaining 10% that might be real have not been active on the site for months or years.......... If this site were free, it would be a total waste of time since so many are fake or scammers. Try to contact customer service and they are no where to be found....... Never again Zoosk, I hope you get down for fraud.

3 months ago

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allan cowin Adelaide, SA

Waste of time and money . want me to pay a third party to contact their help line , another scam they have going . I have one member blocked yet still recieve messages that they have viewed my profile ?? I cant see them since blocking . Fake profiles everywhere . I found a profile I liked approx 100 mile from home and contacted them , alas no reply then I needed to look on the map and realised that it was a small farming community which last time I went had two houses. A wider age search found 13 women with profiles at that location . Australian Census results show 12 residents in total over that area. What a scam . Downloaded the phone APP cannot see profiles or reply to messages without paying another subscription . Also there are different womens profile pictures for the same area which cant be found on the main subscription .

3 months ago

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Larry Cibulka Ballwin, MO

This site is very trashy. If you are a guy, you see so many fake and scammer profiles it's ridiculous, at least 5 or more per day. I never see this on any other dating site, apparently Zoosk is not competent enough to control it. Also, the site sends out tons of fake views. If someone swipes past your profile without even opening it, the site sends you a "view" from that person indicating they are viewing your profile when in fact they aren't. If a person deletes your view of them, it sends a view back to you! The site is trying to make you think everyone is checking you out when they aren't. Between the scammers and fake views, this site is just overloaded with so much garbage it is confusing and annoying to use.

4 months ago

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JOHN RACKIEWICZ Bridgeport, CT

First , I will say that I actually have actually gone on dates with ladies i have met on Zoosk .However I will say I have noticed problems with the site that remain to be resolved.Like most people I have multiple email accounts. When I try to open Z from anything but my primary email( I do in fact have a legit paid subscription) they show me who has looked at my profile and tell me I have messages...Fair enough, however when I attempt to open the messages , I am directed to pay for a Subscription ...I have a valid account, even when i look at my account while legitimately logged in via a secondary email address, Z is blocking me from COMPLETELY DIFFERENT search results ,messages, who viewed me , etc etc.Also another issue is the secondary email look at this site shows me many "way more local" ladies than logging in via my primary email. QUESTION...if i have a legit account with a legit username and password , WHY am I getting COMPLETELY DIFFERENT results ????I wish there was a special branch of federal law enforcement that would investigate these clearly obvious modern day lack of specific law skirters...I Have caught them with their pants down ...85% snake oil counting on your subscription $$$.

4 months ago

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ZOOSKISTHEWORST Odenton, MD

HORRIBLE SITE. I PUT IN MY CREDIT CARD INFORMATION AND KEPT GETTING TURNED DOWN. THIS MADE NO SENSE BECAUSE I HAVE PLENTY OF MONEY IN THIS ACCOUNT. WHEN I FINALLY TALKED TO CUSTOMER SERVICE PERSON, THEY SAID THATI HAD BEEN BANNED FROM THE SITE..?? COME TO FIND OUT THAT MY BANK REPORTED THE ACTIVITY ON ZOOSK AS "SUSPICIOUS". I STTRAIGHTENED EVERYTHING OUT WITH MY BANK BUT ZOOSK SAID I WAS BANNED WITHOUT A REASON. I ASKED WHAT I COULD DO AND THE PERSON TOLD ME TO SEND TO THEIR LEGAL DEPARTMENT (WHICH I DID, 2 WEEKS AGO). I SENT THEM ANOTHER EMAIL ASKING WHY THERE WAS NO RESPONSE...NOTHING!! THIS SITE IS THE WORST!! HOW DID IT GET VOTED AS ONE OF THE BEST DATING SITES?

4 months ago

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Glenna English Decatur, IL

1. It is impossible to actually contact a customer service agent when there is a real problem that requires customer service or technical support. 2. It is also nearly impossible to have your profile deleted. When I attempted to do so, I got an error message stating that I had to first cancel my subscription, which I had ALREADY DONE A MONTH EARLIER thru PayPal. So, in the zoosk subscription page they had erroneously marked my account as delinquent, with NO OPTION TO UNSUBSCRIBE . That meant that I was trapped on the site with no option to unsubscribe so that I could have my profile deleted, another cheap trick for them to keep my profile on the site. I have yet to find a way to actually contact them to fix the problem. 3. I attempted to contact them over a month ago with another issue and it took them 2 weeks to even respond to a simple problem, which I thoroughly explained. Instead of fixing it, they gave me the runaround by stating they needed screen shots--it was a simple problem. They did NOT need screen shots! Needless to say, I just deleted the email, and realized they have no intention of actually assisting any of their subscribers. DO NOT WASTE YOUR MONEY ON THIS PIECE-OF-CRAP SITE!!! IF YOU HAVE ANY PROBLEMS AT ALL, THE CHANCES ARE NEAR ZERO THAT YOU CAN REACH CUSTOMER SERVICE OR TECHNICAL SUPPORT. THERE IS NO INFO I CAN LOCATE ANYWHERE THAT PROVIDES A WAY TO TRULY GET ASSISTANCE. THE SITE IS A SORRY MESS, A JOKE. AND YES, IT IS OVER-RIDDEN WITH SCAMMERS, BOTS, FAKE PROFILES, AND MANY, MANY INACTIVE PROFILES. I HATED HAVING TO GIVE THEM EVEN A ONE-START RATING BUT HAD TO IN ORDER TO FILE MY REVIEW! I WOULD HAVE CHOSEN TO GIVE THEM A NEGATIVE-10 STAR RATING.

4 months ago

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Dave Fortin Kingston, PA

Definitely not a fan. They try to make you pay for even regular communication. I matched with tons of people but it wasn't very good for connecting unless you paid for everything. I will never use them again.

2 months ago

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Kay DeVaughn Cleveland, OH

They refuse to take my profile and picture off of the site. I had to ask many times to even leave the site. I am still receiving "hits" even though requested to be totally removed. I have them going to my "spam" folder but every day there is information of how many hits I have received.

2 months ago

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Hearts1019 Genoa City, WI

I'm very disappointed by the way of getting info entered. When I tried to set the distance, it wouldn't let me. It just went to auto-set, as well as the age. I was looking at profiles that were literally 1000s of miles away

3 months ago

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Gary Todd Las Vegas, NV

After about a week, I was contacted and began a whirlwind romance that was perfect in every way. Then came the sad story that would take $5760 to remedy. I did a background search on this person and found she did not exist in any state despite her Salt Lake City cell phone number. I dodged the scam, but it was a very painful experience just the same.

4 months ago

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David Cape Coral, FL

it was a waste of money for me. I messaged a lot of woman, no one answers. Now it could be I'm just too boring and ugly to bother with, But no one answered. It's extremely hard for a man to hook up with a woman there, even to talk. No matter what you do to introduce your self the vast majority of woman ignore you. Thats my experience there. "To ugly and poor to answer"

4 months ago

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Eric Kirlwood Chicago, IL

I did meet a lady a few years ago on this site and I tried it again this past year. After many fake views and bogus messages The site tried to match me to the lady I had dated at one time but we didn’t work out. She eventually got married to someone else and I know she is still married and not on this dating site . Don’t waist your time and money.

5 months ago

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RWCjr Sacramento, CA

After spending 2 days just checking Zoosk out, I started getting alerts stating that someone wanted to meet me. Not being able to chat with that person to ask if indeed they had issued the request to meet, I paid for a months subscription in order to be able to communicate. After responding to the "request to meet" I found myself sending messages and getting zero response, every time. I also received one request to meet that was obviously a bot. Horrindous speach from a lady with a Masters Degree in English

5 months ago

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sam Coniglio Hamilton, MT

Every time they you log in to Zoosk, then they try to push mre features on you, which requires you to give them your credit card number. BEWARE The Senior Scammers are alive and doing well on Zoosk. Subject: “elder fraud” and Its devastating impact on America’s Seniors. The Romance scam is a “EVIL crime”at the lowest level ever. The Crooks that tell me, a 70 year old man, that she (he) is madly in love with him…Ha… Unscrupulous manipulators prey on Seniors night and day, defrauding them of billions of dollars annually–some estimates peg the annual loss at more than $36 billion. It’s a major problem.

7 months ago

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Silviya Milanova Jacksonville, FL

If I can leave negative stars I would leave five of them. Customer support is terrible. I was a subscriber for couple years now. My subscription was expiring and I try to renew for 6 months . They try to charge my card 6 times at once ! and of course my bank stopped those payments. The charges were couple for 6 months, then they tried half of the amount and then even an amount for under $10. Then Zoosk completely blocked my account and didn’t respond to my messages to customer service and didn’t allow me to make a new account even. I just met this guy that we were very interested in each other and now I lost maybe the connection I was waiting for years to come. Very disappointed .... Also don’t put nice pictures they always think you are scam , they remove your pictures and can get blocked just because they think you are too good looking so you are a scam. My advice: try to find a better site .

7 months ago

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Adrian Richards Menai, NSW

As a paid up member my account has been suspended with no reason why, can't even log in to cancel the account

3 weeks ago

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JEFF BORK Warren, MN

Zoosk is a waste of time and money. Too many fakes. Blocking doesn't work. Complete waste of time. Sub sub par

3 weeks ago

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Jennifer Mckinnon , WI

No sure if it’s a website issue but I can’t say no to my matches it won’t work. I can click the heart and click yes but I can’t click the X to say no. I have to have everybody on my dashboard very frustrating. You can’t hide your profile or anything extra without paying extra. I’m constantly being matched up with smokers when I don’t smoke and I don’t want smokers. You can’t delete any of your connections so I have to go through many remember remember which ones I liked. This website is not user-friendly and I feel that there are system glitches that perhaps are not glitches but are built that way. Staying on for a month and then I’m getting off.

10 months ago

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marina lobas Buxton, NC

Hello! I'm writing to get attention from Customer service for i cancelled my subscription more than a year ago and my profile is still there! Looks like you do not have enough females so you have been keeping me as one of them on your site. For a period of last year my e mail box (regular e m ail) has been full of notifications from site users. I could not go to this site to simply remove my account, no access for me to do that. And customer service won't make changes because it is someone’s else account (i'm guessing about privacy law). It is so unfair because men were writing to me with hope to find a partner. However in reality they write to inactive account with pretty picture.

11 months ago

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GARY L MOORE Rockford, IL

I am an older guy and Zoosk is the best I have found, a large base of locals and tolerable management. If you go to Match, you better have some killer photos and write a great profile, they are qute the picky bunch. POF always seemed low end to me and membership seems stagnant. OK Cupid is a nice dating site, but membership is low in my area. I think you would do well on there if you were in Southern California. I also like the questions feature. Hope this helps.. good luck.

3 years ago

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Kim Eagle, ID

I had to give them 5 stars because I found the love of my life from this site. We are still together since that first blind date January 2014. While everyone may not find their match this way, i had to share how this site has brought me more true love and joy than than ive ever felt in all my 45 years of life. Thank you thank you thank you.

3 years ago

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MM

I had a pretty good experience on Zoosk: I would give it a 10 if it were free, but other than it being paid I have no major complaints. I went on four dates in two months with women I met on the site, and I ended up dating one of them for a few months. I am now back on the site after a break. I love the photo verification feature: I only message with women who are photo verified (I didn't see this feature on Match, POF, or any of the other major sites) so I generally know I am not talking to scammers. I also like that it is very easy to cancel a subscription online without having to call.

4 years ago

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Review Source

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Jennifer Wasilla, AK

It was a very professional company. They have higher standards than others.

3 weeks ago

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Judy DeTuccio West Hartford, CT

Don't understand why PAID MEMBERS. Who contact FREE USERS..send them a message..and THEY CANT READ IT UNTIL THEY SIGN UP FOR A PAYING MEMBERSHIP? Are you kidding? Paid members are blocked..a scam

3 months ago

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catherine goodwin Farmville, VA

You do not do a very good job at screening. The person I met on your site is a big scammer. Very upset about paying the money I paid thinking you was a secure site. I was very hurt.

3 months ago

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Alashek General Contractor Baltimore, MD

My experience has been 1.. A lot of fake profiles. 2... The match does not take into account race or smoking.. I constantly get matched with non smokers knowing I will not get anywhere... I personally think that Zoosk sets people up to fail so we keep spending money. .

4 months ago