OurTime.com Logo
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94 User Reviews

4.6

Overall Score

LAST UPDATED: September 24th, 2021

OurTime.com is one of the few niche online dating sites tailored for mature adults. OurTime (OT) seeks to help mature daters meet people that share similar life and relationship goals.

OurTime is owned by PeopleMedia, which has been owned by match.com since 2009. Other People Media online dating services include BlackPeopleMeet and SingleParentMeet. It recently merged with SeniorPeopleMeet, another PeopleMedia dating site aimed at senior singles.

There are over a million men and women signed up for the senior dating site OurTime, looking for meaningful connections all across the country. Thanks to search filters such that sort matches by location, sexual orientation, and personal interests, there is likely to be a match for everyone.

Keep reading to learn more about how this dating site works, skip ahead to our pro/con analysis or go straight to customer reviews which — SPOILER ALERT — rate OurTime.com pretty poorly. As of February 2020, we have collected more than 60 user reviews, with an average score of 1.1 out of 5 stars. 

OurTime Basics

Who is OurTime's dating platform for?

OurTime focuses its service on singles (gay and straight) ages 50 and up. The company realized that older singles, usually those in their fifties and sixties, are typically looking for a type of relationship that may be characteristically different from what they were once aspiring for in their twenties and thirties. 

What is the OurTime signup process like?

Interested parties can sign up for OurTime online or through the company's mobile apps, available on Android and iOS. 

Registering for the first time can take less than five minutes. 

Account Registration Process

This online dating service requires the following details when you register for an account:

  • Country (U.S. or Canada)
  • Zip code
  • First name
  • Password
  • Birthday 
  • Email
  • A person statement up to 200 characters

You also have to choose between the following default options (select only one): 

  • Man seeking women
  • Woman seeking men
  • Man seeking men
  • Woman seeking women

Dating Profile and Features

Although you can register for an account and gain access to the dating site pretty quickly, you also have the option to flesh out your OurTime profile with additional details. This can take much longer. 

Users can add basic information to their profile with fields to describe themselves, including education, occupation, religion, and physical appearance. Profiles also include several fields for people to answer personality questions, share personal interests, describe what they are looking for in a partner, and offer conversation starters. 

You have the option to provide up to three longer-form statements of up to 200 characters each, covering the following topics: 

  • In A Nutshell — Describe yourself 'in a nutshell' with a basic greeting for people who visit your profile. 
  • The One I Am Looking For — Use your 200 characters to describe what you are looking for in a partner or relationship.
  • I'd Just Like to Add — Share a bit more about what yourself, what makes you unique, and what you want to get out of this dating site. 

Profile Photos

While you can't sign in with Facebook authentication or use it to create your account, you can upload photos directly from your Facebook account. 

Anyone with an account can view your profile photos. Lots of other dating sites blur out member photos and require a paid subscription to see them. This is not the case with OurTime. 

Note: You also have an option to let your photos (and profile) show up on the company's related partner sites by opting in.

How does OurTime work?

Once you have created a free account on OurTime, you can see how the site works. 

OT offers a few different ways to connect with other members, but the basic two options are called Matches and Search. 

Matches Feature

Once you have completed filled-in your profile preferences, OurTime uses them to suggest daily matches. You can view each person's profile photo and details. If the connection is mutual — the other person also says Yes to your profile — these will appear in your Mutual Matches.

Search Feature

OT also lets users search through its member base, to sort and filter through available singles, based on several different criteria, including age range, religion, currently online members, new members only, and zip code. 

There is also a keyword search option, to look for member profiles that mention attributes you are interested in, like hobbies, pets, travel, and more. This section lets you choose a distance radius for your search, ranging from within 25 miles of your zip code to 100 miles. 

What can you do for FREE on OurTime?

OurTime users can create a free dating profile and view other member profiles (including photos). They can search for compatible people and view suggested partner matches. They can even send a Flirt. 

What they can't do is participate in messaging, live chat, or any other actual interaction with other members without a paid subscription. 

Does OurTime have premium paid features?

Yes. Most interaction on the site requires a premium membership, including the following: 

  • Reading and sending messages
  • Live chat with members online
  • See who has sent you Likes or Flirts
  • See who has viewed your profile
  • Get read receipts to show that someone has read your message

Premium Subscription Options

 
Full Price
1-Month Membership
Standard
6-Month Membership
Value
6-Month Membership
Subscription Price $34.96 $95.76 $119.76
Cost per Month Equivalent $34.96 (Same) $15.96 $19.96

 

Your first premium subscription includes a $0.89 processing fee, but it will renew to the standard quoted subscription price. The following payment methods are available: 

  • Visa
  • American Express
  • Discover
  • MasterCard
  • PayPal
  • Mail-in payment
  • In-app purchases 

OurTime In-App Currency — Tokens

In addition to an ongoing subscription, you can get access to upgraded OurTime features by purchasing and redeeming Tokens, the site's in-app currency. 

Tokens can be used to pay for optional perks, including the following: 

  • MatchMe — Pay 20 tokens to appear in someone's daily matches, to see if they are interested in you (requires adding a photo). This way, you can see if someone is interested in you, without having to make the first move. 
  • PromoteMe — Pay 55 tokens to appear at the top of search results for one hour. Promoted profiles get 50 times more views and ten times more messages. This service includes a recap showing how many users viewed your profile during your one-hour session.
  • VirtualGifts — Pay 10–75 tokens to send one of your matches a virtual gift. This is one way to show that you are interested. Virtual gifts are graphics with things like roses, jewelry, flowers, golf clubs (60 tokens), a watch (75), or a teddy bear (20)
  • NotifyMe — Pay 20 tokens to get a notification when a specific member logs into the site during the next 7 days. They also get told that you are waiting and interested. You will get on-site notifications if you are currently online. If you aren't online, you will get email alerts. 

If you are interested in accessing these benefits, there are a few different Token packages available to purchase online or in the dating app:

  • $9.99 for 280 tokens
  • $5.99 for 110 tokens
  • $2.99 for 55 tokens

Tokens have a limited shelf life. They have to be used within 180 days of purchase or they will expire. Additionally, any token purchases will automatically renew — either after they expire (180 days), or when your token balance dips under 21. Purchases are non-refundable. 

Whether you’re looking for a friend, a spouse, pen pals, or something in between, this site helps make the most of "your time" to form those relationships, as long as you pay for a subscription. 

Keep reading for pros and cons or read helpful OurTime user reviews

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The Good

  • Free Basic Membership
  • Niche Site for Mature Singles
  • Simple Customizable Features
  • High Site Traffic and Membership
  • Safety and Dating Tips
  • Mobile App

​​​​​​​Basic Free Membership

One perk of OurTime is that there is a free membership option for online and mobile app users. If you are mildly interested in the dating site, you can see who the other users are that you are matching with before committing to pay and interact any further on the site. With the basic OurTime account membership, you can view potential match profiles and express interest, in a limited way. If members want to do anything more than spectate and have limited interaction, they'll have to upgrade to a paid membership.

Features for an upgraded membership includes a greater capacity for daily matches, messaging, profile customization and an overall more comprehensive experience. Cost varies depending on the length of your membership subscription.

However, there is a Reply For Free option, where a paid user can contact a free user and pay for them to be able to read and reply.

Niche Site for Mature Singles

The most obvious advantage of using OurTime.com is its targeted customer base. Members in their fifties (or older) may have found a catch-all style dating site to be frustrating because it's full of people of all ages.

OurTime specifically caters to a more mature online dating pool, making it easier for singles ages 50 and above to sort through the weeds and find more of what they're looking for. Because of this, you can spend less time narrowing searches or double-checking an online friend's age or life experiences and instead spend that time getting to know your matches and making connections on OurTime.

Simple Customizable Features

OurTime makes the online space of senior dating easy to navigate, create a profile, and start meeting other singles quickly. It does this through customizable matches, due to a personality compatibility test, as well as through a customizable profile that helps to showcase your unique personality. 

You will have the opportunity to take a comprehensive personality test. This test will be used to help you gain daily matches as OurTime searches for similar compatibility factors between you and a potential match. 

In addition, members are able to totally customize their account profiles. From your profile picture to the profile background design, you can express your personality right off the bat with the paid membership. 

High Site Traffic and Membership

If customers are interested in OurTime.com, there's more good news. With barely four years of business, the site already boasts over one million users, with thousands of users joining each week. That means a million singles in a similar age range are available to connect. It also means your chances are better to find a match.

Safety and Dating Tips

To its credit, OurTime.com also provides safety tips. Of course, in the world of online dating and friending, safety is the most important thing. OurTime gives constructive, specific suggestions for keeping private information private, learning the red flags of someone who could be dangerous, and much more. OurTime doesn't just want members' business; it's concerned about customer safety and understands that a majority of its users may not be aware of online dating best practices.

OurTime.com gives dating advice for both online and offline meets. The company encourages members to block a suspicious person or report fraudulent user profiles and accounts. OurTime.com also has a list of phone numbers at the bottom of the Safe Dating Page that refers members to call if they need help, support, advice pertaining to physical or sexual assault.

On top of all of that, Ourtime is very explicit about its members' financial safety. When you sign up on this dating site, you have to first read and accept the following warning:  

"To protect myself, I promise never to send money or share financial information with other OurTime.com users. In addition, I pledge to report anyone who asks me for money or my financial information."

Mobile App

The OurTime community has an app for both iOS and Android devices. The completely redesigned app now makes it even easier to reach singles over 50 in any area. The OurTime app makes the online dating world easy to navigate. It also makes it easier to add a profile picture, include more photos, and it offers more ways for members to tell others about their life experiences and stories. The app also lets mature daters discover profiles of men or women and customize their search for more personalized matches. Users will also get daily matches of other singles that meet their criteria. 

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The Bad

  • OurTime Reviews
  • Messaging Requires Payment
  • Poor Customer Support
  • User Experience
  • No Member Screening

OurTime Reviews

The majority of OurTime dating site reviews indicate that daters are not happy with the dating site. This fact is crucial for any potential customer to know. It's also important to know not just that OurTime is poorly reviewed, but why it is. 

report_problem

Attention: OurTime has received some common complaints.

A number of reviews stated that the site is full of fake profiles and scammers and report that there is little interaction between people. Although the amount of users continues to increase, it seems that scammers and fake users continue to make new profiles, an issue common on many dating sites.

Here are some commonly repeated words and phrases from customers: 

Messaging Requires Payment

If you want to send an actual written message to anyone on OurTime, or read a message that you have received, you have to pay for an upgraded membership. It's not cheap.

Poor Customer Support

The customer service at OurTime.com could use some improvement to ensure great customer satisfaction. Sure, the FAQs list is helpful enough for people who need basic questions answered. However, should a question extend beyond the realm of the FAQs, members have limited options. 

The one contacting tool the site provides is a Customer Care form, where you can submit an email address and your question. Upon submission, OurTime.com will send an automatic reply with more automated answers based on the category selected. Then, if the question still hasn't been answered, the dating service instructs members to reply to their email with the question. The company claims to respond to most emails within 48 hours. Also, that's only "most." 

Additionally, finding a customer service hotline through the website requires jumping through multiple hoops. However, mobile users are presented with the phone information with the simple touch of the Contact Us button. Phone-based customer support is available weekdays from 7 a.m. to 7 p.m. (Central) at 833-223-8873. 

With such dismal customer service, OurTime sure makes it extremely hard to find necessary information and get immediate, helpful feedback. The limited access to live support makes it difficult to resolve issues. No matter how detailed a website is, every business should provide a means to contact a representative right away. In the online world, immediate help isn't just convenient; it's crucial and OurTime fails to deliver. 

User Experience

The layout and navigation on OurTime.com seem really outdated. The site can also be confusing to navigate, especially when you are looking for answers to questions. 

However, compared to the online dating website, the OurTime mobile apps have been revamped. They offer a better looking, simpler format. 

No Member Screening

OurTime does not screen member profiles for accuracy, nor does the online dating site complete background checks ever. If members find that another user is sharing content that is illegal, harmful, or threatening, they can report that user. After having reported a user, OurTime will review and possibly delete the content.

OurTime lacks a few desired safety features as well as provides a relaxed verification process for its users, creating an issue of dishonest or unsecure users to join. While other sites offer several ways to verify an account through social media or manual photo verification, OurTime does not. 

Check out user reviews to read more about OurTime user's experiences with this popular online dating site.

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The Bottom Line

At the heart of it, OurTime.com may need time to work out the kinks. Its reputation receives varying degrees of positive and negative reviews due to issues of pricing, safety, and customer support resources. 

The OurTime dating service could start by doing more extensive background screenings to ensure its members' safety, but it is appreciated that the company provides help-line phone numbers if a profile seems suspicious.

However, initial membership is free and the fact that this entire dating site is devoted to connecting one specific demographic, singles in their fifties and beyond looking to meet and build meaningful relationships. It might not hurt to create a free profile, but we suggest potential customers check out the OurTime reviews below as well as look at other top-rated Online Dating Companies before signing up for a paid membership. 

Have you tried dating on OurTime? Would you recommend it to a friend? Let us know about your online dating experience with a quick review below?

View Best Online Dating Companies

OurTime.com is part of People Media’s OurTime Community. As a member of OurTime, your profile will automatically be shown throughout the OurTime Community at no additional charge.

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Star Rating

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94 Reviews

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Review Source

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Elisabeth Kinghorn Nakhon Sawan, 60

My siblings and I encouraged our mother to try using OurTime. She ended up meeting a really great man on there and they are getting married in the spring! Highly recommend for anyone else who is also looking to meet someone

4 months ago

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