International Van Lines was founded in 2000 primarily as an international and long distance moving business. After just 4 years providing moving services it began offering full-service, long-distance domestic moving services.
Today, with 19+ years of experience, it is recognized as one of the top moving companies in the nation and directly employs more than 100 people. International Van Lines partners with United Van Lines to offer a moving network comprised of more than 3,200 agents, both domestic and foreign. The company services over 180 countries and is licensed/credentialed by the following groups:
International Van Lines offers a variety of services:
As one of the largest private moving companies, International Van Lines handles an average of 10,000 moves per year and 85 percent of the moves it performs are long-distance domestic moves; the rest are international and local.
While charges for local moves depend on the number of workers, truck use, scale of the move, and an hourly rate, longer-distance moves will depend on the weight or volume and several other factors.
Like many professional moving companies, International Van Lines requires a 25 percent deposit be paid before scheduling a moving date. The balance is paid in two parts. The first half is paid at pickup, and the second half when your items have arrived at your final destination. Cross country moves take from 2–3 weeks from pickup to delivery. While this company is the picture of professionalism working to get your belongings delivered in a timely manner, delivery dates and times aren’t guaranteed.
As part of the packing services that are offered, customers can purchase moving boxes and other packing materials online. Packing supplies are made into kits for a certain number of rooms or the room or type of household goods you need to pack and free shipping is available on orders placed before 4 p.m. eastern.
Pros, cons, and International Van Lines reviews from customers are listed below.
International Van Lines provides long distance and domestic local moving options across the United states though it specialized in international and long distance moving. A free moving estimate can be obtained online to help you plan your move. Features of International Van Lines' long distance and domestic moving services include:
International moves don't just require more work, but much more planning. To ensure that all of the details of your move are taken care of, International Van Lines has over 3,000 partners globally to provide a custom moving solution just for you. The following options are offered as part of International Van Lines' international relocation services:
Sometimes getting a quote for moving and relocation services can take a bit of time over the phone. You may even need to provide an itemized list of every piece of furniture to just get a ballpark price estimate.
International Van Lines’ quotes are easy and efficient. An artificial intelligence tool lets you record a quick walkthrough of your home on your phone. Then, the software scans and itemizes your inventory to provide a more accurate quote.
Reviews of International Van Lines praise all aspects of its customer service experience. Sales representatives and relocation coordinator staff are friendly and give helpful information from start to finish. One review said, "They went above my expectations in every aspect of the move."
All movers are background checked, trained, and certified. Moving crews that come to load and unload are professional, efficient, and hardworking. Very few customers experience broken pieces of furniture or delays.
However, if consumers do have an issue, they are assigned an account representative to help through the whole moving process.
Additionally, 24/7 customer support is available via phone, email, and live chat through the company’s website.
This company offers an auto transport service if you are taking vehicles with you during a relocation. (See international moving)
A standard long-distance move from International Van Lines includes several services, some of which aren’t covered in the basic price by other relocation services. These include the following:
While most homeowners insurance covers a long-distance move, International Van Lines offers to cover limited liability at $0.60 per pound per item or piece of furniture. This doesn’t cover cash, jewelry, fine art, or particle board items.
International Van Lines has a 100 percent deposit refund for notice up to 48 hours before your moving day pickup.
If you need to change your moving date, there is no fee.
As a full-service moving company, not only does International Van Lines have packing and moving handled, it can also provide storage. If you need storage services during a move, International Van Lines offers both long term and short term options at temperature controlled storage facilities.
Short term moving storage in transit (stored at a destination warehouse) depends on the size of the load, requires re-delivery, and in-out fees. $0.50 per cubic foot per month. Long-term storage is done at the origin and then shipped.
The different flexible options that International Van Lines offers make for extremely excellent service and great moving reviews.
The minimum size requirement to use International Van Lines is 200 cubic feet or 1,400 pounds of furniture.
Due to its quality work, International Van Lines does not offer super cheap pricing which has spurred consumer complaints. Several of our international Van Lines reviews mention corporate relocation, so this service may be geared towards business owners with higher budgets.
Pricing depends on the distance of your move and the quantity of furniture and/or belongings you need to be packed or moved. You can schedule a free price quote through the company’s website, internationalvanlines.com, contact customer service directly, and/or pick a callback time.
International Van Lines will try to match the price offered by a competing moving service, as long as the service and company level are comparable.
There are a few additional charges that shoppers should be aware of:
Additional packaging materials will be charged if your original work estimate didn’t include full packing charges
Many moving companies, including International Van Lines, get booked up during the peak moving season. March through September is considered peak season for the moving industry. Consider booking the team early to ensure availability. For out-of-state moves, a minimum of two weeks notice is recommended during the off-season and four weeks scheduling notice is recommended for the peak summer months.
Customers who hire International Van Lines have to pay a 25 percent deposit. This payment can be made with cash, credit card, check, or money order. However, the balance (half paid upon pickup and half upon delivery) can’t be paid with a credit card. You have to pay with a check, cash, or money order.
For the most part, the International Van Lines team can get your stuff moved, no matter your location or move destination. However, customers should know that third party moving and storage companies are hired in the following locations: Montana, Oregon, Utah, and Washington.
L Powers Tallahassee, FL
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Nicolas Bergeron Charlotte, NC
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Harold Lilly Denver, CO
5 months ago
JoeyJoeJoe Shabadoo Dachau, BY
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Jason Halberstadt Orlando, FL
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Lauren M San Diego, CA
1 year ago