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Dedicated Van Lines

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60 User Reviews

8.2

Overall Score

LAST UPDATED: February 17th, 2021

Dedicated Van Lines opened its doors in 1992 with the hope of providing the highest quality packing and moving services in the moving industry. It provides a number of moving services including long distance, local, commercial, and cross-country moving as well as storage, crating, and packing services. With a number of other competitor companies, Dedicated Van Lines works to stand out by providing unmatched customer service in addition to consistently well-reviewed moving and relocation services.

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The Good

  • 24/7 Services
  • Long Distance Moving
  • Local Moving Services
  • Commercial Moving
  • Cross-Country Moving
  • Storage Services
  • One Way Travel Charge
  • Dedicated Van Lines Reviews
  • Free Online Quote

24/7 Services

No matter what time of day, if you need a moving service, Dedicated Van Lines has representatives ready to help you set up your move. Services are available across the United States and Virgin Islands. 

Long Distance Moving

For individuals who are moving across the country or to a different state, Dedicated Van Lines' long-distance moving services is prepared to help you plan your move from start to finish. There are a number of extra steps that need to be taken with long distance moves including extra paperwork, transferring utilities, finding schools, doctors, and planning the move.

Dedicated Van Lines strives to provide excellent customer service while helping individuals, couples, and families take care of all of the necessary arrangements before, during, and after making their move. In addition to moving your household goods and personal belongings, Dedicated Van Lines also can help relocate your motorcycle, jet skis, boat, or other large items with professional precision.

Local Moving Services

Local moving services with Dedicated Van Lines includes any moving services within the same state. For local moves, Dedicated Van Lines does provide a minimun service time of 6 hours (half day). This includes a minimum of 5 hours of labor and 1 hour of travel time. In order to maintain customer satisfaction, all quotes for local moving services overestimated by relocation coordinators to avoid suprise charges. This quote acts as a cap for the charge of the moving service. 

A unique offering provided by Dedicated Van Lines is the flat rate local full pack pricing. This service includes all packing materials and crating materials such as: boxes, bubble wrap, stretch wrap, tv bosex, mirror boxes, picture boxes, wardrobe boxes, lamp boxes, and brace bars. Flat rate pricing is $100 per hour.

Commercial Moving

Commercial relocation requires a lot of planning and experience. Dedicated Van Lines has comprehensive business moving services ranging from internal office transfers to the relocation of hundreds of employees and office furniture and equipment across town. For these types of relocation services, professionally trained staff take care of the packing, relocating, and unpacking professional offices, retail stores, medical offices, and educational facilities.

Cross-Country Moving

One unique option Dedicated Van Lines offers is cross-country moving. Not all full-service moving service providers are fully licensed and bonded to provide this cross-country service. Dedicated Van Lines will pack your things into boxes, protect your fragile household goods and belongings, load the moving truck, relocate your things, unload your belongings, and help with the unpacking process if needed.

Storage Services

In order to provide storage options to every type of customer, Dedicated Van Lines offers cost-effective and climate-controlled monthly storage for personal and commercial valuables. To sweeten the deal, there are no limits to the storage options. All items are stored in wooden vaults protected by an anti-theft security alarm system with private access only available to company personnel. Storage service fees are paid monthly and can be simply cancelled to stop future charges.

Dedicated Van Lines Reviews

Customer reviews for Dedicated Van Lines have been very positive. A recent customer said, "This is one of the best moving companies I've ever used. Not only was the price fantastic but the service also was unbelievable. I used them to move my two kids to college and would recommend them!" If you are concerned about whether or not this company is the right service provider for you, take a look at these recent company reviews.

Free Online Quote

One advantage in using Dedicated Van Lines' services is the free online quote available online.

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The Bad

  • Packing Services
  • Access to Information

Packing Services

When researching the packing services provided by Dedicated Van Lines online, the only information you will find is tucked into the brief summaries of the long distance, local, commercial, and cross country moving services. There is not a separate page or section of the website that discusses what its packing services include. If you reach out to get a quote, ask the representative what packing services the company provides. 

The bulk of information about packing services is found in the local moving services description on the webpage. 

Access to Information

Unfortunately, very little information is available for each of the services provided. Information about local moving services can only be found by clicking on the image on the front page or the link at the footer of the page. Other minor inconsistencies exist making finding some information difficult for users. If you are looking for more information, you will need to contact a customer service representative. We hope that Dedicated Van Lines will provide more information online in the future to help customers know more about what services are provided.

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The Bottom Line

For those looking for a moving service provider, we recommend looking into Dedicated Van Lines' services. With options for long distance, cross country, and corporate relocation, there is usually a service for everyone. If you are needing to store some of your household goods or personal belongings for a period of time, its storage services should prove useful as well. With very few negative reviews, we feel that this company will provide quality service with a team of highly trained professional movers.

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Call our recommended rep over at Dedicated Van Lines below.

1-(844) 813-1615

Star Rating

4.6

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60 Reviews

Review Breakdown

5 grade

85%

4 grade

5%

3 grade

0%

2 grade

2%

1 grade

8%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Alan Ortman Lockport, NY

move from NY to Kentucky First of all I believe they are a broker they did not have any trucks with their name on them a company named Trans World van lines did the move. I provided an extensive list to the dedicated van lines agent which encompassed every item along with dimensions. He chose not to use it and used his moving program assuring us it would fit on the 28 foot truck. It did not, there were 300 cubic feet that would not fit had he used the detailed list provided this most likely wouldn’t have happened. I had to pay for another truck because of his miscalculation even though we went off his list it didn’t fit. I was also promised the entire load would be delivered in 2 days on one truck it was not. 8 days later we received the rest of it; one of the major reasons I hired them was to have a dedicated truck with all our things there in 2 days-didn’t happen. So the 9200 move cost me 10690. They did not estimate properly charged me more than my quote and did not deliver on time. It was very stressful I would not use them again and I do not recommend them

1 year ago

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Reply from Dedicated Van Lines

Mr Ortman, I was very saddened after our many conversations the MULTIPLE days during your pickups and your full professional packing services we provdied. Here are some key points I want to clerify on your review You received a 3800 cubic foot Full professional packing move with 2 full trucks (one sent direct second shortly after) for only $1600 more then our quote which was for 2116 cubic feet.Meaning you paid $1500 for 1700 Cubic feet full pack and load (1700 cubic feet is the same size as a full Penske truck to give you a visual). Instead of saying we are a bad company because of the second truck costing you extra, why not look at the fact that we only charged our expenses for it, NOT the volume like you claim. We provided same truck direct delivery on the first 2200 cubic feet as promised and STILL accommodated your extra truck, speedy delivery and full professional packing for only $1700 more. Also, the only damage to the 2 full trucks that has been claimed by you is the knob on a dryer was broken. We moved over 300 items for you and only had a claim on one, yet we failed to mention that. I hope through now reading my response you can see that we are a good company, we do our best to handle the last minute issues with our client in mind. We had every right as a mover to charge you for the extra cubic feet at the same rate you were charged (as the contract you signed said) but we didnt. If so, your extra truck would have costed $8200, not $1700. Dedicated Van Lines agents complete all of our work. It is our company who handles the move with you, the client from start (you booked with Ryan) to finish, (Ryan was the one who had the discount applied). Please refrain from misinformation due to it potentially confusing future clients.

Jan. 1st, 2020

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