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Colonial Van Lines

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LAST UPDATED: August 25th, 2020

Colonial Van Lines, based in Pompano Beach, Florida, is a licensed and insured long distance mover providing professional moving services across the United States. It is a self-declared top-rated long-distance moving company and can assist with all steps of the moving process. 

With over 50 years' experience, Colonial Van Lines has over 200 agents in its network within the moving and storage industry. Colonial Van Lines is family-owned and operated and conducts over 12,000 moves per year. It is a full-service moving company which means it can take the hassle out of relocation by packing, moving, and placing belongings in the new location.

Colonial Van Lines offers the following services:

  • Long-distance moving
  • Packing services
  • Storage services
  • Corporate relocation
  • Cross-country movers

Long-Distance Moving

Colonial Van Lines provides long-distance moving services whether its customers are heading across the country or to the state next door. It currently provides moving coverage to 48 states. It does not provide coverage in Alaska or Hawaii.

Packing Services

Homes, moves, and corporate relocation needs come in many shapes and sizes. Colonial Van Lines offers a variety of packing options:

  • Single-item pack — For customers who do most of their own packing, this can be used for awkwardly sized or shaped items.
  • Kitchen pack — Packing services for kitchen items (pots, pans, dishes, etc.).
  • Full pack — All items professionally packed by Colonial Van Lines.

Items are packed for transport with special wrapping paper and bubble wrap. Colonial Van Lines teams use unique materials to safeguard antiques, artwork, and other valuables. When it comes to furniture items, the company properly wraps them with a quality blanket to keep them protected during transit.

Storage Services

Colonial Van Lines provides short-term, long-term, storage in transit, and full-service storage options for both home and business owners. Belongings are stored in high-quality, secure units in a temperature-controlled facility. Its storage facility can accommodate oversized items such as trampolines, furniture, and commercial equipment. 

Corporate Relocation

Moving a business to a new area can be time consuming and difficult. Colonial Van Lines starts by assigning its clients a relocation specialist who will put together a custom moving plan. It then packs and loads items and can provide assistance with employee relocation as well. 

Cross-Country Movers

Colonial Van Lines employees are equipped to handle long distance moves and offer full-service cross country moving services that include full-service packing, short-term and long-term storage, and more. As a cross-country mover, it is registered with the Federal Motor Carrier Safety Admin (FMCSA) and the Department of Transportation (DOT). It is also fully licensed to transport household goods across state lines. 

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The Good

  • Moving App 
  • Easy, Free Quote Process
  • Flexible Moving Packages

Moving App

It is unique for a moving company to offer its own app. Colonial Van Lines’ app is free, and makes it easy for customers to get in touch with moving specialists to obtain a rough estimate of moving costs. To receive a quote, customers use the app to send videos and pictures of their belongings to the Colonial Van Lines team who will then give a ballpark figure on packing and moving services.

Customers can also use the app to order moving boxes and other packing supplies, review a moving checklist, and keep a virtual inventory of items that need to be moved. 

Easy, Free Quote Process

Colonial Van Lines offers several ways for interested customers to receive a quote for their move. In addition to its app, the company offers a free online quote process that can be completed in a few simple steps. Free quotes can also be obtained over the phone or via email. 

Flexible Moving Packages

Flexible moving packages make Colonial Van Lines stand out from its competitors. It offers full-service packing services but also allows customers to hire its teams for only partial services such as a kitchen pack or individual items.

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The Bad

  • No International or Local Moves
  • Not Available in Hawaii or Alaska

No International or Local Moves

Many moving service companies offer a full array of move options that includes international and local moves. These are two fairly large customer move categories that Colonial Van Lines does not serve. It does not conduct local or international moves. For those looking to move cross country or to another state, Colonial Van Lines is still a great option but customers who need to move internationally or locally will have to look elsewhere.

Not Available in Hawaii or Alaska

While Colonial Van Lines does provide cross country moves and interstate moves, it does not service the entire United States. Hawaii and Alaska are not on its list of states that are serviced. This could obviously be an issue for customers planning a move to or from these states.

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The Bottom Line

Colonial Van Lines offers full-service and partial-service moving packages for those moving cross country and across state lines. It does not provide international or local moving services. If you are looking for a flexible moving company that offers highly customizable packages for your cross-country or long-distance move, we believe Colonial Van Lines could be a good fit.

We recommend, based on online reviews for the company, that you ask your moving specialist about whether you will be required to pay a deposit. Several online reviews also complained that Colonial Van Lines contracted their move out to another company without informing them. This is a common complaint from customers working with moving services. It is unclear to us whether Colonial Van Lines is a carrier or a broker. We recommend that you ask Colonial Van Lines moving specialists directly who will be conducting your move.

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