Better.com Logo

Better.com

star star star star star_half
519 User Reviews

7.3

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kunnekkattu

The process for getting my loan was easy to manage and easy to work with.

3 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Franklin

The process was easy to use. I'm glad that I did, they did a good job.

3 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Laurent

There were some complications with regards to the process but overall it was a good experience.

3 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sarah

They were responsive everytime I had a questions. It was very fast and easy.

3 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Nishant

Better.com is easy and was able to solve my problems. They were always available.

3 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mark Milford, CT

Good experience working with company and everything was on time and understand my needs

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Zach Zientek Austin, TX

The entire process was quick and smooth. Action items were easy to find, understand, and complete.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Joel Martin Mineral Bluff, GA

Company was very responsive to my needs! All representatives were very friendly and knowledgeable

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Matthew Serra Huntersville, NC

They misled me into spending thousands of dollars, no one knows what they’re talking about with regards to what’s needed to make a mortgage close, and communication is absolutely horrendous.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lavar Buckmon Fort Worth, TX

The process was so easy, everything was done electronically and it was a very quick transaction.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Brian J Boyers Ramseur, NC

Staff was good, especially Branyn B. The promised timeframe was met successfully.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kristie Itasca, IL

They made my refi quick and easy. There was always a person available if I had a question.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Brendan McKeon Rockville, MD

The requests for paperwork seemed to just keep going on and often I had already handed in what was being requested.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Fayez El-Far Easton, CT

Sell call was awesome. Rates were good. Process was dismal and made me want to switch to to a real agent. Big problem with dealing with immigrants. Very long response times.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

sandy page Pompano Beach, FL

The website was easy to use and the service was very prompt. The process was better than expected.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

La Baik Greenbrae, CA

I’ve financed 4 loans with Better. The process has always been quick, transparent, and reliable.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

User Information Chesterfield, MO

They were unwilling to compromise on an Amex offer. Not flexible at all and unwilling to make any sort of effort to find a workable solution. Because of this, I will not use Better.com again, and I will never recommend them.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ana Stewart Naples, FL

I had a great experience. I received a great rate, discounts and painless closing.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Zaveria Taylor Mesa, AZ

The process was hassle free, and I received an excellent deal for my refinance of my home.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Abdelmale Akremi Valrico, FL

I've dealt with professional agents who guided me through the whole process with no complain

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mohammed Bah Dacula, GA

Excellent customer service and very organized and get things done in a timely manner.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mary Mara Brunswick, GA

Easy, understandable, and painless process! Communication and customer service were excellent!

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Danelia

It?s good. They were always available. It worked with our schedule. It was very easy.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Darrell

Better went above and beyond. They are the best. They have the best rate and it is pretty easy.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Daniel

Somebody was available any time of day to assist us and I am glad I went with Better.com.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ty

It was simple and easy. The agent I talked to helped out. Everything was explained in detail.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Alan

They do an excellent job. It was very simple and very quick. I am glad I did it.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sergio

Everything was really well explained because they were really professional. Everything went well.

5 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Simon

It was nice and easy. Their staff is on it. They are responsive and knowledgeable.

5 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Marcelo

Everything is done online so the process is easy and their responses are really quick.

5 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous

It was the best option available. It is easy to understand. Everything was well laid out.

5 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sheron

They seem to be acceptable. All my questions get answers. They are straightforward and transparent.

5 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jason

It is a good interest rate and I'm glad I did it because it was a good experience.

5 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Randy

Customer service was very quick to get back to us but they have already sold my mortgage.

5 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Terry

It was so easy. I am not a person who has a lot of time or patience and I found them very attentive. It was good.

5 months ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Deborah

If anyone were to ask me about them I would tell them walk away from them. The process was way too long and it was been sold and I don’t know how many more times it is going to be sold.

5 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John

It’s pretty streamlined and easy to do. Never had a problem getting a hold of someone.

5 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Troy

Everyone was very responsive and everything was done timely. I am glad I used them.

5 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Daniel

There is a lot of communication. That was very helpful for me. It was easy to do everything.

5 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Tahiry Tijerino Miami, FL

It was easy. Great tools. Good customer service.

2 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Joseph

I like the cheaper fees for the same rate as major competitors.

2 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Diane Mustafa West Orange, NJ

Fast, quick, efficient and was done in a timely manner

3 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Edward Bondoc Lynnwood, WA

Convenience, customer service and timeliness.

3 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Andres R Martinez Tucson, AZ

Convenience, efficiency and communication

3 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jonas Edwards Magnolia, TX

Excellent rate! Easy process from start to finish.

3 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Glenn Roaden Easley, SC

good job, good personnel guiding you through the process

3 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nicole Dolan Durham, NC

Great customer service, clear instructions/information

3 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Heather Moehl Hobart, IN

Super easy and quick turn around for refinancing

3 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John Alan Cates Eagle, ID

Super easy to talk to (clarity, informative, etc)

3 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Leslie Ann Cook Algonquin, IL

Thorough, easy to use, clear, responsive.

3 months ago