Name: Better.com
Rating: 4.7

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Verified Customer

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Kunnekkattu

The process for getting my loan was easy to manage and easy to work with.

3 months ago

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Verified Customer

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Franklin

The process was easy to use. I'm glad that I did, they did a good job.

3 months ago

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Laurent

There were some complications with regards to the process but overall it was a good experience.

3 months ago

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Sarah

They were responsive everytime I had a questions. It was very fast and easy.

3 months ago

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Nishant

Better.com is easy and was able to solve my problems. They were always available.

3 months ago

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Mark Milford, CT

Good experience working with company and everything was on time and understand my needs

4 months ago

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Zach Zientek Austin, TX

The entire process was quick and smooth. Action items were easy to find, understand, and complete.

4 months ago

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Joel Martin Mineral Bluff, GA

Company was very responsive to my needs! All representatives were very friendly and knowledgeable

4 months ago

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Matthew Serra Huntersville, NC

They misled me into spending thousands of dollars, no one knows what they’re talking about with regards to what’s needed to make a mortgage close, and communication is absolutely horrendous.

4 months ago

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Lavar Buckmon Fort Worth, TX

The process was so easy, everything was done electronically and it was a very quick transaction.

4 months ago

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Brian J Boyers Ramseur, NC

Staff was good, especially Branyn B. The promised timeframe was met successfully.

4 months ago

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Kristie Itasca, IL

They made my refi quick and easy. There was always a person available if I had a question.

4 months ago

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Brendan McKeon Rockville, MD

The requests for paperwork seemed to just keep going on and often I had already handed in what was being requested.

4 months ago

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Verified Customer

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Fayez El-Far Easton, CT

Sell call was awesome. Rates were good. Process was dismal and made me want to switch to to a real agent. Big problem with dealing with immigrants. Very long response times.

4 months ago

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sandy page Pompano Beach, FL

The website was easy to use and the service was very prompt. The process was better than expected.

4 months ago

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La Baik Greenbrae, CA

I’ve financed 4 loans with Better. The process has always been quick, transparent, and reliable.

4 months ago

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User Information Chesterfield, MO

They were unwilling to compromise on an Amex offer. Not flexible at all and unwilling to make any sort of effort to find a workable solution. Because of this, I will not use Better.com again, and I will never recommend them.

4 months ago

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Ana Stewart Naples, FL

I had a great experience. I received a great rate, discounts and painless closing.

4 months ago

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Zaveria Taylor Mesa, AZ

The process was hassle free, and I received an excellent deal for my refinance of my home.

4 months ago

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Abdelmale Akremi Valrico, FL

I've dealt with professional agents who guided me through the whole process with no complain

4 months ago

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Mohammed Bah Dacula, GA

Excellent customer service and very organized and get things done in a timely manner.

4 months ago

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Mary Mara Brunswick, GA

Easy, understandable, and painless process! Communication and customer service were excellent!

4 months ago

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Danelia

It?s good. They were always available. It worked with our schedule. It was very easy.

4 months ago

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Darrell

Better went above and beyond. They are the best. They have the best rate and it is pretty easy.

4 months ago

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Daniel

Somebody was available any time of day to assist us and I am glad I went with Better.com.

4 months ago

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Ty

It was simple and easy. The agent I talked to helped out. Everything was explained in detail.

4 months ago

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Alan

They do an excellent job. It was very simple and very quick. I am glad I did it.

4 months ago

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Sergio

Everything was really well explained because they were really professional. Everything went well.

5 months ago

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Simon

It was nice and easy. Their staff is on it. They are responsive and knowledgeable.

5 months ago

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Marcelo

Everything is done online so the process is easy and their responses are really quick.

5 months ago

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Anonymous

It was the best option available. It is easy to understand. Everything was well laid out.

5 months ago

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Verified Customer

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Sheron

They seem to be acceptable. All my questions get answers. They are straightforward and transparent.

5 months ago

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Jason

It is a good interest rate and I'm glad I did it because it was a good experience.

5 months ago

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Randy

Customer service was very quick to get back to us but they have already sold my mortgage.

5 months ago

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Terry

It was so easy. I am not a person who has a lot of time or patience and I found them very attentive. It was good.

5 months ago

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Deborah

If anyone were to ask me about them I would tell them walk away from them. The process was way too long and it was been sold and I don’t know how many more times it is going to be sold.

5 months ago

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John

It’s pretty streamlined and easy to do. Never had a problem getting a hold of someone.

5 months ago

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Troy

Everyone was very responsive and everything was done timely. I am glad I used them.

5 months ago

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Daniel

There is a lot of communication. That was very helpful for me. It was easy to do everything.

5 months ago

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Tahiry Tijerino Miami, FL

It was easy. Great tools. Good customer service.

2 months ago

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Joseph

I like the cheaper fees for the same rate as major competitors.

2 months ago

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Diane Mustafa West Orange, NJ

Fast, quick, efficient and was done in a timely manner

3 months ago

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Edward Bondoc Lynnwood, WA

Convenience, customer service and timeliness.

3 months ago

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Andres R Martinez Tucson, AZ

Convenience, efficiency and communication

3 months ago

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Jonas Edwards Magnolia, TX

Excellent rate! Easy process from start to finish.

3 months ago

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Verified Customer

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Glenn Roaden Easley, SC

good job, good personnel guiding you through the process

3 months ago

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Nicole Dolan Durham, NC

Great customer service, clear instructions/information

3 months ago

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Heather Moehl Hobart, IN

Super easy and quick turn around for refinancing

3 months ago

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John Alan Cates Eagle, ID

Super easy to talk to (clarity, informative, etc)

3 months ago

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Leslie Ann Cook Algonquin, IL

Thorough, easy to use, clear, responsive.

3 months ago