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Better.com

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519 User Reviews

7.3

Overall Score

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Leslie Ann Cook Algonquin, IL

Thorough, easy to use, clear, responsive.

3 months ago

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Geoff Lovett Brentwood, TN

Very quick, straightforward, fair refinance.

3 months ago

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star star star star star

Matthew Strauss Frederick, MD

Great customer service, awesome website, easy to navigate.

3 months ago

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star star star star star

Carlos

Really nice process and was very straightforward.

3 months ago

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David

I am glad I did it. It was all personal and very simple. Very streamlined.

3 months ago

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star star star star star_border

Anonymous

It is kind of picky about stuff but it worked out okay so I am glad I did it.

3 months ago

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star star star star star

Raphael

Customer service was great and answered all my questions.

3 months ago

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star star star star star

Zegang

I think it was good experience to work with better.com

3 months ago

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star star star star star

YONGHEON LEE Glenelg, MD

Overall process was transparent, easy, structured, and efficient.

4 months ago

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star star star star star

Michelle de Leon Tracy, CA

Process was quick and easy. My agent was responsive in a timely matter.

4 months ago

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star star star star star

Luis Garcia Cypress, TX

Easy to use and straightforward process, and great customer serviceice

4 months ago

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star star star star star

Keith Brent Waxhaw, NC

Efficient, easy website to use and stay abreast of status, great staff

4 months ago

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star star star star star

Christopher North Bergen, NJ

Support throughout the process was excellent! Communications were sterling!

4 months ago

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star star star star star

Robert Reagh Rocklin, CA

Process was well guided, good communication, and friendly service.

4 months ago

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star star star star star

Andrew Feldenzer San Diego, CA

Ease of use with their online portal. Made everything clear to understand.

4 months ago

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star star star star star

Jeffrey Butler Rhome, TX

Great website. Easy to work with. Could always reach a person when I needed.

4 months ago

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Mari George Decatur, GA

Did not realize they would sell my loan right away. Should have used my credit union

4 months ago

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star star star star star

Martha L Martinez Hialeah, FL

Very Good Customer Service and good communication great Company

4 months ago

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star star star star star

John Hyland Mc Kinney, TX

They followed trough with all expectations set in my initial inquiry.

4 months ago

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star star star star star

Joshua Hutchison Jeffersonton, VA

They were awesome. Website UI was flawless. Could not ask for anything better.

4 months ago

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star star star star star

Christine Kim Oradell, NJ

The service was fast and convenient. The quality of service was excellent.

4 months ago

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star star star star star

Shawn Douglass Perrysburg, OH

Fantastic service, friendly and helpful consultants with great communication

4 months ago

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Thomas Baca Aurora, CO

I did not get a opportunity to lower interest rate after appraisal. Agent was pretty aggressive on trying to get us to sign paperwork.

4 months ago

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star star star star star

Eric Hu San Francisco, CA

Fast, easy to use relative to alternatives, and great rate options

4 months ago

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star star star star star

Kristin Del Grosso Mountain Top, PA

Made the process very easy. As a busy mom the easier the better.

4 months ago

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star star star star star

Alain Gallegos Laveen, AZ

Was provided with seamless service through out entire process.

4 months ago

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Teresita Cueto Hollywood, FL

Great, quick service with accurate information and helpful employees

4 months ago

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star star star star star

Ojas Gandhi San Ramon, CA

Excellent service at very low cost and closing was done in 12 days

4 months ago

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star star star star star

Allan Chang Stockton, CA

The process was easy to follow and the terms were explained clearly.

4 months ago

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star star star star star

Anthony Bocchicchia San Martin, CA

Incredibly user friendly—clear and persistent communication

4 months ago

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star star star star star

Mandy Chen Flushing, NY

The online platform is easy to use and stuffs are professional and friendly.

4 months ago

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Sheryl Saint Petersburg, FL

Easy process for a mortgage, website keep me informed of next steps

4 months ago

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A

They’re great. They gave me the best rate and the rep was very helpful and knowledgeable.

4 months ago

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David

It is very easy and they were very eager to answer questions. It is good.

5 months ago

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star star star star star

Anuja

I think that their process was very quick and it was trouble free.

5 months ago

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Neil Siegel Stamford, CT

Some serious mistakes were made and it is very difficult to escalate issues to anyone senior in the organization

3 months ago

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Sara

It was very good and easy. They were the best help.

3 months ago

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Michael

Overall it's pretty good and I'm glad I did it.

3 months ago

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Stacia Riffe Woodstock, IL

It was difficult to reach a real person when needed and they did not answer emails timely.

4 months ago

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star star star star star

Paul Phillips Columbia, MD

Easy, straightforward, very helpful and responsive

4 months ago

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star star star star star

Robert Schroeder Morganville, NJ

Very easy , transparent, follow up is consistent

4 months ago

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star star star star star

Andrej Suskavcevic Flemington, NJ

responsive, quick, did what they said they would do.

4 months ago

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star star star star star

David Schneider Dallas, TX

They did everything they said they would, on time.

4 months ago

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star star star star star

Chris prickett Odessa, TX

It was straightforward. And this is all I am going to do.

4 months ago

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star star star star star

Arghya Dasgupta Sykesville, MD

Great customer, decent rates, lowest fees in the market

4 months ago

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star star star star star

Gairy Mahadeo Phoenix, AZ

Empathetic and humanized experience, epitomized.

4 months ago

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star star star star star

Matt Portland, OR

Very Efficient and Pleasant to deal with

4 months ago

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star star star star star

Manish Gupta Sunnyvale, CA

It was easy and fast. It was task oriented.

4 months ago

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star star star star star

Clayton D Stovall Show Low, AZ

the transaction was very smooth and it was a great rate

4 months ago

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star star star star star

Jeff Choulet Phoenix, AZ

Great service, Quik loan, competitive rates

4 months ago