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AmeriSave Mortgage

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9.9

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LAST UPDATED: January 23rd, 2024

AmeriSave Mortgage is an online, direct mortgage lender, offering a variety of loan types for home purchase, as well as options for mortgage refinancing if you are looking to lower your monthly payment or take out cash from your home's equity. Homebuyers typically close on their AmeriSave mortgage in 25 days or less.

AmeriSave is licensed to lend nationwide, but it does not originate loans in New York.

AmeriSave reviews are overwhelmingly positive with 90 percent of customers awarding the company 4 or 5 stars. Customers praise AmeriSave's attentive customer service, low rates, and quick application and closing process.

Read verified AmeriSave Mortgage reviews

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The Good

  • Variety of Loan Types
  • AmeriSave Mortgage Rates
  • AmeriSave Mortgage Application Process
  • No Application or Rate Lock Fees
  • Quick Closing Time
  • Down Payment Assistance
  • AmeriSave Mortgage Reviews

Variety of Loan Types

AmeriSave has a variety of home loan products that satisfy the needs of most homebuyers. You can choose from the following options:

  • Fixed Rate Loan
  • Adjustable Rate Mortgage (ARM) Loan
  • FHA Loan
  • VA Loan
  • USDA Loan
  • Jumbo Loan

These mortgage loan options are among the most popular in the industry, making it easy for most borrowers to find what they are looking for. Also, because AmeriSave is a direct lender, the company is able to cut down on costs, ultimately lowering interest rates for borrowers.

AmeriSave Mortgage Refinance

If you are looking to lower your monthly mortgage payment or take out cash, AmeriSave offers two refinance options:

  • Rate and Term Refinancing — lower your current interest rate and/or change the term length of your mortgage
  • Cash Out Refinancing — get cash out of your home's equity for home improvement or debt consolidation

AmeriSave also offers home equity lines of credit (HELOCs), which acts as a revolving source of funds similar to a credit card.

You can quickly get a quote or use AmeriSave's Refinance Calculator to see if refinancing is the best option for you. It only takes three minutes to get a customized quote in AmeriSave's online application with a soft credit pull that has no impact on consumer credit score. 

AmeriSave Mortgage Rates

Amerisave rates are approximately 0.5 percent lower than company competitors, such as New American Funding or Quicken Loans. 

On BestCompany.com, 15 percent of AmeriSave reviews* mention rates, with many customers saying that they chose the company because it had the “best rate” or that its “rates were lower than everyone else.”

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Customer Review: Maria from Modesto, California

"AmeriSave is very fast and efficient with the best rates I could find. It almost seemed too good to be true. I'm very happy I decided to go with AmeriSave."

While AmeriSave advertises low rates and many customers mention low rates in reviews, you aren’t guaranteed the lowest rate upon applying.

AmeriSave Mortgage Rate Transparency

AmeriSave publishes daily updated rates on its website. While it may be inconvenient to provide property and some contact information to view rates, this does allow you to get a more personal loan quote, rather than viewing average industry rates. 

It is important to note that your rate quote may not be the rate you receive at closing — your rate will be dependent on your credit score, credit report, and debt-to-income ratio (DTI), as well as any other company specific rate assessment factors.

AmeriSave Mortgage Application Process

The AmeriSave Mortgage application process is entirely online and mobile-friendly, allowing borrowers to quickly view rates and programs that they qualify for, as well as get to closing much faster. AmeriSave’s online convenience is frequently highlighted by customers in reviews on BestCompany.com.

To get started on an AmeriSave application, you will need to provide information about the home you’d like to purchase, or your current home if you’re refinancing. You will need to agree to a soft credit check (this won’t affect your credit score) and then provide personal financial information.

You can upload documents, track application progress, and e-sign documents all online.

No Application or Rate Lock Fees

AmeriSave recently removed its application fee and has no rate lock fee. However, it is important to note that the rate lock fee remains for 90-day locks, but there is no cost otherwise. The AmeriSave 90-day 'Lock & Shop' is intended to protect your interest rate while you home shop. 

Quick Closing Time

AmeriSave has been able to get nearly 50 percent of its customers to close in as little as 25 days or less — the industry average closing process on a house typically takes 30 to 45 days.

On BestCompany.com, 11 percent of AmeriSave reviews* highlight the company’s fast process, often closing on loans within two to six weeks.

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Customer Review: John from London, Kentucky

"They were very easy to get a hold of, very knowledgeable, and very friendly. The process of obtaining my loan was really quick, actually closed within 30 days."

AmeriSave's dedication to quick closing times benefits borrowers who are on a tight deadline. This benefit is often difficult to find with other mortgage lenders, making AmeriSave a great option if you are in a rush to close on your home.

Down Payment Assistance

AmeriSave works within Fannie Mae guidelines to help make down payments possible for low income families and first-time home buyers. This government backed program allows borrowers to put down as little as 3 percent of the purchase price of the home to qualify for a loan.

Not all mortgage lenders are Fannie Mae backed, making AmeriSave a great option for those who are first-time homebuyers or who may need extra down payment assistance. Having a government entity to help back mortgages makes AmeriSave an even more secure option for borrowers.

AmeriSave Mortgage Reviews

AmeriSave excels in customer satisfaction, service, and attention. Out of the more than 1,400 verified customer reviews on Best Company, 91 percent of AmeriSave reviews are four-star or five-star.

AmeriSave customers most often praise the following:

  • Low interest rates
  • Quick and efficient loan process
  • Easy application process
  • Low closing cost
  • Personable and helpful loan officers

It is rare that a lender has such a high proportion of positive customer reviews, making AmeriSave a stand-out option in customer service compared to other mortgage lenders.

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The Bad

  • Not Available in New York

Not Available in New York

AmeriSave mortgage products and services are available in 49 states, and Washington D.C. Unfortunately, AmeriSave does not originate loans in New York.

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The Bottom Line

If you are looking for a competitive mortgage rate from a trusted lender, AmeriSave could be a good option for you. Depending on the loan type and your own financial background, AmeriSave can help you purchase or refinance your home at a lower than average rate, saving you more money overall.

If you are looking to close quickly on a home or simply avoid a drawn-out mortgage process, AmeriSave can get you to closing faster than many of its competitors — in 25 days or less — as a result of a streamlined application process and commitment to meeting borrowers' needs. 

Some customers complain that it took them much longer to get to closing with AmeriSave, but overall, the majority of AmeriSave reviews on BestCompany.com praise the company for a fast approval and closing process. 

Additionally, the majority of AmeriSave borrowers have expressed high satisfaction with the company's customer service.

Based on customer reviews, we would recommend AmeriSave for your mortgage financing or refinancing needs.

Check out AmeriSave reviews below.

*AmeriSave Mortgage review data used in this profile is taken from a sample of 400 reviews left by customers on BestCompany.com.

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Star Rating

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4.7

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2,174 Reviews

Review Breakdown

5 grade

79%

4 grade

12%

3 grade

3%

2 grade

1%

1 grade

5%

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Shari

Very communicative and always answer questions. Just do a little bit more upfront communication on rates to make your buyers feel a lot more warm and fuzzy. If and when you're quoting interest rates, you should be upfront when you're buying down the points to get that interest rate at the beginning and not towards the end. So my interest rate's 8, and you're putting in your contract that I need to pay another $5,400 to buy my interest rate down. And you quote me 7.4. I think that should be upfront that this is what your interest rate is and this is what you're buying down. Instead of just getting quoted saying, hey, your interest rate 7.6 (I had no clue that we had to buy down the points to get to that interest rate).

2 months ago

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Charles

We got a lot of help. My wife and I are both not computer savvy so they helped us do a lot of stuff. And it made it a lot easier. We didn't know what we were doing. Kim was the guy who contacted me first and I talked to him to try to get the ball rolling. Another gal, her name was Deborah something, she helped us with a lot of the computer stuff we needed to fill out. So everybody was very helpful.

2 months ago

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Lawrence

The first gentleman we dealt with, Tim, the sales representative, did an excellent job. Very interested and communicated well. When it comes to the mortgage person, his name was Nelson, not very communicative. He would ask for information with no details - you had to guess at what they were wanting. And when it comes to putting information on the computer, you could do it in one day, but it felt like over and over again the same information, so it was confusing.

2 months ago

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Karen

Best communicators. I can't ask for any better. AmeriSave is an excellent company that I would absolutely recommend if you want people who really care about you, who make you feel like a valued customer, and absolutely put your needs at the forefront.

2 months ago

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Mathew

Quick responses, always available, and very friendly customer service. Russell was my loan originator, and he was just a fantastic guy to work with, very helpful to find a lot of extra information. I was a first-time homebuyer so having someone there to really walk me through the process helped a lot.

2 months ago

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Tracey St Louis, MO

Everything was better than great I was originally put with 1 agent that put me with another agent which was Jessica. Jessica was on point from beginning to end and I know I was very picky but she made everything look beautiful . Thank you Jessica for all your hard work and thank you Steven for making it happen!

2 months ago

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Kimeri Shull Morris, IL

We had struggles like most families since Covid and wanted to refinance our home for home improvements and debt consolidation. Other finance companies turned us down. They requested costly improvements to be made before loan would be approved or our credit needed to be a little higher. We are so thankful that AmeriSave gave us a chance and worked with us. The process was great with little stress. We would recommend AmeriSave to everyone.

3 months ago

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Darlene

They were very polite and they were very good. They returned phone calls and they answered questions. Everything that I needed other than at the end was fine. It was great and I'd recommend them. At the end when there was something I was supposed to do, they recommended doing it through the computer, but then the bank was asking for passwords and all kinds of stuff. I called back and they looked into it. But they couldn't find anything and that left me hanging. I was pulling out my hair because my computer is not hooked up to a fax machine and my cell phone doesn't send pictures over. I had somebody working on it to send pictures to you. She worked on it all night and finally said forget it. So I had to go to CVS and get pictures developed and then I sent them, faxed them, but that still wasn't good enough. So the appraiser came out and took pictures and got that over with. So I don't know. Some of it was very harrowing, some of it was great. But all in all, I was pleased.

4 months ago

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Joseph

I could always get an answer to my question when I had one, and they were always there to support me. David is the guy that I did most of my stuff with, and he is a very reliable and trustworthy person.

2 months ago

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Rene Genesta

I wouldn't have any qualms of suggesting them for anybody else. They are very knowledgeable, very friendly, informative, helpful, patient. They got most of my bills paid off. I'm really enjoying the experience and they set my heart at ease on a few occasions. They always answered the phone or they always returned my call or email. I'm kind of computer illiterate and they talked to me through everything and kept me informed all the way through.

4 months ago

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Bruce

I think they did a great job. They call you right back as soon as they can and they'll even work with you if it's after hours or whatever. If it's hard for you to get a hold of them while you're working or whatever, they'll wait till after hours or whatnot. I liked the terms and loan and after we figured out what was going on, it was pretty easy to get it going forward. But at first they they had to figure out what was all going on on my end, because it was a land contract that they bought out. So it was a little bit different than a normal loan.

5 months ago

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Starr

It was just a very efficient process and I was very well informed as I went through the process. Good communication from each of the individuals with whom I worked. Gregory W, who was my initial contact with AmeriSave, was very, very accommodating in helping to get me the best possible rate given that rates had gone up and I was going through a divorce and was having to refinance in order to get the mortgage back just in my name. And so my rate was increasing - and he worked very closely with me to make sure I got the best rate possible in the worst case scenario.

5 months ago

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Paul

The guy named Jason, I gave him a 10 out of 5. But the person who handled my actual mortgage, I don't actually even know their name. That's how much I talked to her that she would get a -1. There is a very mixed emotion. It's messed up because my mortgage handler didn't actually do my mortgage. So it was a really, really jacked up experience.

2 months ago

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Anonymous

They're real good, friendly, and professional. But they charge way too many fees. I borrowed like 20,000 on my house and it cost me 26,000. So that wasn't very much of a good deal.

2 months ago

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Vicki

One agent that I had was awesome. The other one was not bad, but just did not seem as well educated in your way. Esther Aubrey is amazing. So if you could model your employees after her, I would do that.

2 months ago

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April

My service was phenomenal. My adviser was Philip and he went above and beyond to make sure all my information was submitted accurately and in a timely manner.

2 months ago

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Robert Kings Mountain, NC

The sales people and loan officers are very personable and professional. They were great explaining my loan process and I felt comfortable working with them.

2 months ago

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Vince Neelen Zoetermeer, ZH

This was our 2nd loan through Amerisave both times great great experiences. Started with loan Originator Lucas D. Whole process ending in 3 weeks very satisfied

2 months ago

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Anonymous

Overall, AmeriSave was pretty decent. They were able to get the job done in a timely manner. But they did not tell me they were going to withdraw $525 twice. They ended up putting it towards the closing costs and all that. But at the time, we didn't have that money in our accounts. So they should have been more clear and given more clarification about when, and where, and if, there was going to be more money taken. We had great communication at first and then we had the time period where there was some bad communication. I think that there could have been more customer support available and more clarification.

4 months ago

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Anonymous

It was great working with them. They were with me every step of the way. They had a really good website portal where I could go and monitor the progress and upload my documents. They made it easy. They were very responsive to my questions and any inquiries I had were promptly answered. Any messages I left for a call back were promptly returned.

4 months ago

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Vickisweeton

We got a really good rate. So we're we're definitely pleased. We've had a good experience with it when we've had to call customer support, so they've done an excellent job. The original person we spoke to, Tammy was wonderful. She was very helpful and great. The person that was processing our loan, I think took longer than was necessary because we had to make several calls to outside vendors I guess the title company and the person that was handling that didn't devote their full attention to it.

6 months ago

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anonymous

We researched a lot of companies and AmeriSave had very high reviews and came highly recommended. The application process was very easy and submitting all the documentation that we needed was very easy because we could just put it online and, you know, we could always speak with someone if we needed to. I felt like all of our concerns were addressed very quickly and questions answered very quickly.

6 months ago

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Haileydeets

I did get a great rate based on the appraisal as well as the asking price from the seller, and AmeriSave was able to help me kind of lower that sales price to what would work best for me and AmeriSave. I had direct contact information for everyone that I needed to talk to throughout the process which was very comforting but I knew I was talking to people that already were aware of my situation, never had to call a generic customer service number because of that, which was very comforting and I knew who I was working with. I felt very comfortable.

6 months ago

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Sandralusunariz

They pretty much took me through every step that I need to take being a first-time home buyer. So I was pretty comfortable with their strategies of getting me through every hurdle that I needed to get through, and to to assure me that you know this is just procedure. They were there to answer all of my questions and to deal with any concerns that I might have. The best customer service personnel and the individuals that helped me through the process, knowledgeable and very professional and I appreciate that.

6 months ago

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Christopher

They were super friendly and I had no problem dealing with them to get the closing and the house done. But sometimes they were hard to get in contact with.

2 months ago

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Vu

You guys are great. Even after the process was over, it was really easy to get in touch with you guys on any follow up questions.

2 months ago

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Mike

They were there for me throughout the whole process. Eric and John were both fantastic and communicated very well with me.

2 months ago

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Thomas

The agents that I worked with were terrific, and it was a good experience all around. They answered all my questions very promptly.

2 months ago

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Thomas

My loan was sold to smother party and it is a company I would not have chosen. They were my original mortgage company and we were not happy with them. Will need to refinance with another company

2 months ago

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Rhonda Hauck Everett, WA

Great service, very professional and courteous. Treated me respectfully plus the ease of the paperwork and knowledge of representative was all very helpful and made this transaction painless. I would not hesitate to use AmeriSave Mortgage again. Rhonda H

2 months ago

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Martha

Amerisave personnel was very helpful and explained everything to me. Answered all my questions and helped me with getting all the documents together and sent in very easy process would recommend amerisave as a mortgage lender to anyone

2 months ago

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Jeffery

I appreciate them taking care of us and and getting us our loan fairly quickly. The process was fairly easy. Whenever we needed to find an answer to a question, they were there for us.

5 months ago

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RnL Levine

Loan originator and processor were extremely knowledgeable and helpful. Online portal was easy to navigate. My only complaint is that when my original contact left the company, I was not informed nor given information on how to proceed. I had to make several calls to customer service to figure it out.

5 months ago

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trust old paths North East, MD

Very professional company to deal with. Jessica Z, my loan coordinator, was very nice and patient. My refinance was a little challenging but everyone was great. I would highly recommend AMERISAVE to anyone looking for a mortgage. They are very good at what they do. I’m very happy I chose them.

6 months ago

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Anonymous

He did everything, the portal was very easy to navigate and it explained things and then when we signed the paperwork, the gentleman had it all laid out and was very organized. So the process was fast and he was on time and did what he said was supposed to do. So he did, he did really good. Anytime you called, they answered your question and were helpful to get you through. I thought where the fees were a little bit high for the portion of the loan.

6 months ago

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Michael

She was very thorough and she went through the process, took you through every single step so that way you weren't lost or confused. If you had a question or anything at all you could call and they pick up the phone pretty much immediately and help you. I'd have to give customer support a definite solid 5. Anytime you pick up the phone, they even gave me their own personal phone numbers, not just their own hours, but their own phone numbers just so that way I could get in case in touch with them anytime day or night.

6 months ago

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Forrest

We were trying to find someone when this really super sweet guy William called us and talked to us and we went with y'all. They took time to explain everything to us. They were never too busy to take their time out for us when we didn't understand things. They were excellent people to work with and I would recommend them to anyone.

6 months ago

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Camilla

I chose AmeriSave out of all the other companies because I had spoken with about three other companies, but AmeriSave seemed to be more interested in meeting the needs that I had, and I am glad that I went to AmeriSave. They were thorough, they were prompt, and they communicated with me to let me know at each step what was needed.

6 months ago

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Barbarasobbe

They walked me through everything and when I had a little bit of difficulty, they showed me how to do everything and how to get the paperwork I needed. They're really helpful. They answer the phone calls as quickly as possible and if they don't know the answer, they get it. Pretty trustworthy.

6 months ago

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Shandramccoy

When I tried to contact them, they tried their best to get back in contact with me. If I had any questions, they would answer them. They're very direct and it's very easy to do. My representative was Todd H and he was awesome. I'd like to give him a 5-star between because he really did inform me about a lot of things, make sure that everything was okay with me, and always used to call me and check on me. So I really do appreciate Todd.

6 months ago

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Rogerioalmas

They were very thorough. They worked with me throughout the whole process. They were the originator, Brian D was excellent. He answered my calls, texts anytime, whether it was a weekend or after hours. He was there to to support me throughout the whole process.

6 months ago

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Jennifer Perry

I used them before, so I just decided to go with them again because I've had a good experience previously. I really like that we pretty much were able to do everything online, which is helpful for me because I'm in a lot of meetings during the day, so It's it's a lot faster when I can just communicate through e-mail or text. Everyone was very responsive. It was good. It was easy.

8 months ago

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Justin

I really enjoyed my loan processor, Joanna, and then also Nick Getty. They both did a fabulous job. They always called me back. If they needed something, they always got it done in a timely manner. They were on the ball. A great experience. If I ever get a home loan again, I will definitely be coming back.

8 months ago

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Adrianne

Cindy was really good. She got back to me, she was excellent. I thought the process took a little longer than it could have taken. The only thing I wasn't clear about is they mailed me the checks to mail off to my creditors and then I had to spend the money in the postage because I had to have those sent overnight. I had to spend an additional $28.00 I thought that they could have taken care of that. I thought the support was really good.

8 months ago

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Felipe

They were very helpful and very responsive. I think it was very long and stressful, but not because of how they work. The processes is just too much paperwork, too much to do, and in the end it took more than 1/2 a month to get everything done.

8 months ago

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Anthony

I'm ecstatic that I chose to select amerisave. It was a great experience. It just was an easy process throughout the duration of the loan process. Whenever I had any questions, they answer promptly and they maintain professionalism throughout. Excellent company and I recommend to others as well.

8 months ago

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Gary Statesboro, GA

They were on the ball. We had some problems with the lawyer because I actually inherited some land in the house and that was part of the the loan and they actually were on top of that pretty well. I would call them to let them give them a heads up on something that happened and they already knew about it. They already called and checked up on it. They were on top of it better than I was. Sometimes they were very specific on everything that they needed. And if you didn't have the exact exact exact thing they needed, they couldn't do it. And it just, it just took a lot longer than than it normally would have.

1 year ago

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Reply from AmeriSave Mortgage

Gary, thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Jan. 18th, 2023

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Gary Raymond, CA

I'm really happy with this service. The men working on it were fantastic and the team really got through some rough struggles. I had an address problem, which is very rare. That that ended up being the hardest part of the whole thing. hey had things moving along really fast and they told me what I needed to do. It would have been done a lot sooner, but the the address thing was a big hold up. I really like AmeriSave, what they had to say and and how they proceeded with other things. I was able to contact him anytime I needed to, he made sure that. He was available at all times and kept me posted the whole way. I would refer them to anyone.

1 year ago

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Reply from AmeriSave Mortgage

Gary, thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Nov. 17th, 2022

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Linda Coloma, MI

Everybody was just so cooperative. The lady I dealt with, Jessica, was amazing. I also dealt with Jacqueline. She was also amazing. I mean they kept in touch. I was never wondering what was going on. I could call them at any time during their business hours or leave a message. They always returned calls. They saved me quite a bit on the refinance. The interest rate was very important to me. They got it reduced and also lowered my house payment, which was very successful and it saved me quite a bit of money per month. I don't think anybody gave me wrong direction or anything. They were very honest about how things were going to work, whether it was good or bad, which it never turned out to be anything bad. It was always good. I dealt with them because they got me what I needed very expeditiously. I was glad that they reached out to me. I would recommend them highly to anybody that's looking for a refinance or anything to do with their home. It went the way I wanted it to. The price is right. I'm saving considerable amount of money per month. It's been a very awesome experience. I didn't have to wait weeks and weeks to hear back from them. Everything was going along day by day and I was hearing from Jessica almost every single day on what needed to be processed. I had no problem with Amerisave. They followed me and led me right down the way that needed to go to get processed and the closure on the refinance done and very, very quickly.

1 year ago

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Reply from AmeriSave Mortgage

Linda, Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026

Jun. 16th, 2022

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Djosse Atchade Rockville, MD

I usually do not answer call solicitations but when I got Jonathan on the phone I felt immediately comfortable sharing my story with him. I was forced to refinance my home loan because of a stressful change in my family life. He handled the refinancing process from start to finish and I felt in financial peace of mind all through it. In addition I received one of the best offers on the market. This has been the best experience that I have ever had by far. Jonathan was wonderful in assisting the loan process. The loan was approved in a timely fashion. Thank you so much for your help. I would recommend him and the AmeriSave team to anyone in a heartbeat.

2 years ago