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Priyanka

February 19th, 2018 DETAILS arrow_drop_down
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Do not get Norton, even if you want to test it out and it Guarantee's a 60-day refund do not get it! I feel like I got played by Norton. So I purchased a Norton Security, on the front top it had written, "60- day refund", after purchase I didn't want it hence I used the Norton Support system and texted their support team and talked to this person about he gave me a link and told me to follow the steps regarding the refund. So I did, I filled out a form and post it, cost me $7, after waiting one month and a bit didn't get a reply. So I decided to call up Norton waiting 13mintues, the lady tells me that no one had looked up my account and that I couldn't get a refund in the first place, as I had purchased it in store. They make excuses to save money. Also, the customer service wasn't too bad but very blunt lady served me. My $600 down the drain, false advertisement, I strongly advise not to get it! I will be leaving comments everywhere and file a complaint, didn't have a very good service with Norton.

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