Tempo Wireless is a direct selling cellular phone and supplies company owned by Tempo Communications. The company began in 2013 to give people an opportunity to start a home-based business as an independent agent and was previously known as Lightyear Wireless. Its founding company has been ranked as one of the Top 50 Call Centers in North America.
The nationwide wireless provider focuses on no contract and lifeline wireless services and is headquartered in Atlanta, Georgia. The company offers home, office, and family plans in a competitive industry pricing structure. Plans include unlimited talk, text, and data. The annual global revenue for the company is currently unknown.
Tempo Wireless offers three simple income streams. The first stream is a no contract weekly bonus pay where independent agents earn up to $25 for every customer they enroll. Independent agents also can earn up to 10 percent on the wireless bills of their personal customers.
The second stream offers agents up to $12 per customer in overrides from No Contract Wireless customers gained by downline team members. Agents also can earn up to 4 percent monthly on these downline customers as well. The compensation plan for the company's Lifeline plan pays out $7.50 per referred customer who qualifies for a free phone and monthly service, plus an annual $7.50 renewal commission.
The Lifeline program targets low-income individuals and families on government assistance that cannot afford to purchase a phone on their own. The last stream provides a weekly leadership bonus pay. Numerous other perks are included such as a marketing system pay, leadership pool, platinum bonuses, car bonus, and more. Customers have access to three network providers through Tempo Wireless.
These providers are GSM Network, CDMA Network, and Sprint. Customers may select the best option that best suits their needs.
Joining as an affiliate is free and there are no monthly costs to market the opportunity or its products and services. The company also offers a back office and marketing suite that costs $25 to set up initially and $49.99 monthly that provides a personal website with built-in retargeting, email service, and lead capture pages. New Senior Managers and Regional Managers automatically acquire this system that may be canceled at any time.
In order to participate in the company's multi-level marketing program, individuals must select one of two packages that costs $325 and $525 consecutively. This qualifies individuals to earn additional perks and incentives that they can advertise to potential customers.
For example, individuals who purchase the Senior and Regional Manager packages can advertise a free first month to their retail customers. Service plans range from $20-$59.99 per month.
Customers can purchase phones directly through the company or bring their own qualified device. The company also offer a You + 3 = Free Program. This program gives independent agents free monthly cell phone service with 3 active referrals.
The cell phones offered by the company are around two to three years old. While this is not necessarily a bad thing, the phones may not have some of the newer features a consumer may be seeking. It is highly recommended that a consumer brings in their own phone for the best possible experience through Tempo Wireless.
Tempo Wireless also faces stiff competition against bigger networks that are basically offering the same or better service deals. This makes it difficult to convince customers to switch to a lesser known company. Independent distributors will have a tough time convincing people to switch their existing contracts.
Some consumers report that the customer service through Tempo Wireless is terrible. Certain customers had trouble switching over and were required to pay a large fee in order to do so. Others have reported that the company's phones would not work properly after activation. Some customers were charged to have their phones sent to the office to be prepared, only to get them back in non-working order. The network reception and coverage could also be better.
The overall compensation plan pays less than other similar competitors in the marketplace. It requires a large volume of commission in order to make a decent income. To receive the best perks the company has to offer, individuals are required to pay $525 to start and are only paid $7.50 a sale. Factoring in the monthly cost of maintaining a personal website and the purchase of business supplies, it is difficult to see how a distributor can actually make any money through this business opportunity.
Way too long waiting for a customer service representative. Literally an hour on hold........?
I have terrible signal through this company. I live in a apt and everywhere I am in my apt, I can't get a decent enough of a signal. Calls get dropped, my signal will completely disappear, get disconnected during important phone calls, half the time I can't understand what their saying and they can't understand what I'm saying, and a lot of interference. Even if I make a 911 call, I've had times where we got disconnected. So, my biggest and only complaint is the dang signal. I've been with them since August and the signal/connection has been just terrible. I'm done.
Customer service reps in the field are not very personable or are downright rude. Reps are not professional and some are smoking marijuana and swearing at their table while trying to sign people up for phones. Tried to call customer service to deactivate my phone so I could sign up with another company. Was on hold for 45 minutes and my service never got shut off.