Scentsy Fragrance is a direct selling party plan company in the home and fragrance industry. the company was founded in 2003 by sisters-in-law Kara Egan and Colette Gunnell in Salt Lake City, Utah. Scentsy manufactures its products in Meridian, Idaho.
The company's ceramic warmers are made by a partner manufacturing company located in China. The company's flagship products are scented and wickless candles housed in decorative ceramic warmers and sold by independent consultants online and through in-home parties. The company also offers plush animals for children called Scentsy Buddies, as well as body fragrances, and laundry products.
Scentsy offers its independent distributors commissions based on personal retail volumes on overall product sales. The company also offers leadership bonuses for recruiting others to become Scentsy independent distributors as well. New distributors earn 20 percent commissions.
Once a new enrollee achieves a total of 1,000 Personal Retail Volume points, that person gets promoted to the Certified Consultant rank and starts earning 25 percent commissions on product sales.
Individuals who achieved 2,000 Personal Retail Volume Points in any given month are eligible to receive an additional 5 percent bonus commission on product sales.
Scentsy has several good attributes that make it a perfect company for an individual who wants to be a direct sales consultant. Here are some of the positives associated with being a distributor for Scentsy:
Scentsy also provides excellent support for its distributors, including the following resources:
Overall, the Glassdoor reviews indicated that Scentsy was a pretty good company to do direct sales for. The consultants liked the product variety and the resources available. One review liked how Scentsy distributors could set their own hours and the training resources available.
Scentsy's wellness program lets distributors know that they are valued as people.
The reviews also indicated that the company offers great incentives and that the qualifications for each sales level rank are reasonable. A distributor also might like the fact that most products are made in the United States.
The primary manufacturing sites are located in Idaho, and only a small number of ceramics are manufactured in China. Clients can purchase Scentsy products by contacting a consultant. Most often, the consultant will host a house party for a client.
Also, home visits are available for clients, where individuals can order as many products as they would like. Scentsy also has been recognized for its direct-selling efforts, as well as its green efforts and social responsibility. Their portfolio of awards include the following:
One of the biggest problems consumers encounter with the Scentsy Fragrance company is in actually receiving the products they order.
According to consumer complaints available online, sometimes UPS will fail to deliver products on schedule according to customer's expectations.
Other times, past independent distributors have failed to actually place the customer's order or placed an order for the wrong product. Sometimes, the products customers receive contain defects that started potentially dangerous house fires.
While Scentsy successfully answers all consumer complaints it receives, requests for refunds can take longer than expected to process and receive.
Markets in some cities can be oversaturated and may be difficult to build up a sufficient customer base to make a sustainable income through in-home party demonstrations.
As with the majority of multi-level marketing and direct selling companies, launching and building a business can be time-consuming. Individuals with large social networks and strong sales and marketing skills will do exceptionally well. In order to generate around $1,000 per month in income, you will need to have at least seven qualifying parties per month.
While this is completely doable with two parties per week, generating higher levels of income equates with hosting more parties.
Individuals need to have strong social skills. Introverted individuals may struggle with this type of business model. However, they can compensate for problems in this area by selling online through a company-provided website with a low monthly maintenance cost.
The company focuses heavily on a multi-level marketing model that relies heavily on recruitment.
The model also has an overall negative perception from the general public. Friends and family can grow tired of hearing about the company's business opportunity and products.
You will need to plan in advance how to overcome this sales and marketing challenge and develop a wide network in order to achieve higher compensation rankings. While Scentsy provides business training, it does not offer adequate training in effective sales and marketing techniques and could do better as a company in this area for its independent distributors
Love the scents and when you can catch a sale it is amazing. Not something that I can afford all the time though
Love the variety of goodies, scent warmers, and smells they offer! I’ve been able to find gifts for my whole family!!
Products are chemically drenched, not properly regulated and can make you very sick long term. Not worth it just to make your space smell artificially nice!! Choose fragrance free, chemical free cleaning and fresh air if you want to be healthy.
I love the wax scents and their burners are adorable. I love that they have seasonal. My neighbor sells it so I’ve gotten a few things from her
love my scentsy! best quality waxes and warmers i have found. will def. be using them as long as they are around
Scentsy has a wide selection of scents and products. The wax cubes are really strong and I’ve found I can even use half a cube to get the desired scent in my house.
I love their candle scents and their room sprays. They have so much to choose from and I love the flavors.
I really like my Scentsy burner and I love that I can enjoy the smells of candles without actually burning candles. They have lots of great scents of wax melts!
I really like the products, but I can get the same items at walmart for less than half the cost
I have had scentsy in my home for years now. Their scents are strong and can radiate through the house. I love their variety and all their cute products. I am a big fan.
Kristiane R Durfey
I have a scentsy in every bathroom in my home and 2 in my common areas of the house. I love the scents and that I don't have to have candle smoke in my house. Great selections of scents and burners and easy to reorder bulbs when necessary.
All of the scentsy smells are amazing. I’ve never really found one that I don’t like. They are all great and they don’t cost that much. The melting pots are awesome as well.
I love scentsy. The smells they have are amazing and the melting pots are awesome! It smells so good all the time in my house. They last forever too!
So many good scents of wax to melt. I love their big melting pots and even their smaller melting pots. I bought one for both of my girls and they still use them to this day. New scents coming out constantly plus the original one are amazing. Watermelon Patch is a great one for the summer.
my fiancé always has her scentsy pot burning. great smells and different variety of smells as well. the pots are nice looking as well.
The scentsy smell so good. Super cute wax melting pots. Love all of the different scents they have. Always coming out with more.
I love all the different smells of Scentsy and how long they last. It is one of my favorite things to use to make our home smell better!
Scentsy is a great way to get your home smelling great! They have so many scents to choose from, including seasonal smells. They last a very long time and you can even reuse the wax if you want to change out the scent more frequently. The thing I really like with scentsy is that it is a safe way to add a fragrance to the air. With little kids around, I don’t like to burn candles so Scentsy is the perfect solution!
I don't think their scents are inherently better than the stuff you can buy at Walmart, so I'm not willing to pay those prices.
I love to have a home that smells really good all the time. When I burn Scentsy wax it lasts a long time and I like that I don't have to burn a candle to get a wonderful smell in my home. I just turn on my burner and pop in a few wax squares.
They started a trend with the melted wax industry and I really liked their products. The quality of their wax seems to last longer than other brands.
I really love Scentsy. I received one of their products for my wedding and it still smells good after 3.5 years.
Chilly Z - Scentsy Director
I am a consultant, however I could not represent something that was not of great quality from an ethical company. Maybe the review is old since there have been a few changes and the error rate is less than 1% (after the System change in fall of 2009). The requirement has changed from $150 to $200 every three months. I strongly disagree on lack of training. As a Director in Scentsy, we have training with corporate once a week, have a full training library (training center) and the training each Director offers for his or her team. As for introverts, I have found introverts make some of the best Scentsy consultants. In this business the most important skill you can have - being a great listener. At Scentsy there is no stereotype consultants. We are no where near saturated. Living in Texas, a state known to have a large number of MLMs and Direct Sellers, I meet people all the time who have never heard or seen our products. Finally, no Scentsy product has ever caused a house fire. There are knock-off products that might look like Scentsy. That maybe what the author is referring to.
I began as a Scentsy customer before joining as am independent consultant. I have always been amazed with how long the scented waxes last in comparison to others. I've never waited longer than I was told to get an order, either as a consultant or a customer. As a consultant I have received the very best in support and training. Scentsy is totally committed to training new consultants and make a specific point to train those consultants who promote to leads and directors. I have a huge number of people, both corporate and up-line who are there for me EVERY day. As is the case with ANY company ,not just MLM companies, the company is only as successful as the people who join as independent consultants. I have been involved in numerous MLM companies and Scentsy is by far one of the most enthusiastic with regard to ensuring that its consultants are poised for success. From instructions on how to join their company to ensuring complete product knowledge to providing the best customer service. The training is there is the individual consultant chooses to utilize the tools. It really is a great company that cares about it's consultants.
Scentsy is an amazing company to be a consultant with. Advertising is easy and it basically sells itself. Prices are fair, delivery is average, if not better than a lot of online places. They offer a warranty on almost everything if defective. The product is amazing, well made, beautiful, unique, and worth the price. Customer service is great. They make you feel like they really care. Even if I wasnt a consultant, I would be a life long customer.
Awesome product, Safe, economical, beautiful.
High quality products. High quality consultants. High quality values. High quality pay!