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National Processing

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153 User Reviews

7.6

Overall Score

LAST UPDATED: March 15th, 2021

National Processing provides several payment processing services including the following: 

  • Credit card processor solutions
  • Electronic invoicing
  • Mobile payments processing
  • ACH processing
  • Check processing

Founded in 2007, National Processing services both large and small businesses across the United States. National Processing's service-oriented mission is to build strong, trusting relationships with merchants. Additionally, the company promotes authenticity and seeks to carry out its mission with upfront pricing, efficient payment processing services, and transparent business practices. 

Continue reading our National Processing review or jump straight to National Processing reviews from business owners and other clients. 

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The Good

  • National Processing Promises
  • Customer Service
  • Upfront Pricing
  • Lowest Price Guarantee 

National Processing Promises

National Processing makes promises that are commonly ignored in the merchant account industry.

First, the merchant account provider commits itself to be transparent in all credit card processing relationships.

Second, it promises that it won't hold customers to an annual contract, meaning there is no early termination fee. 

Finally, it promises not to raise the original rates provided to each merchant. The monthly fee and processing fees you pay at the start of your merchant account are what you will pay for the duration of your contract. 

Customer Service

It’s one thing to make promises of dedication to customers; it’s another thing entirely to actually keep those promises. The company’s excellent business practices demonstrate the authenticity that it promises.

The majority of National Processing’s customer reviews reflect largely positive customer experiences. Not requiring customers to sign a contract shows the value of customer satisfaction over the desire to turn a profit. 

Upfront Pricing

National Processing promises consumers that no hidden fees will be added to the final price of their credit card processing. Additionally, customers can expect all fees to be shown upfront on the website before even contacting the merchant accounts company. For example, the Membership Plans and transaction costs are as follows:

  • Small to medium restaurant: $10/month (0.15% + $0.07)
  • Small to medium eCommerce: $10/month (0.30% + $0.15)
  • Small to medium retail: $10/month (0.20% + $0.10) 
  • $200,000 or less: $59/month (0% + $0.09)
  • $200,000 or more: $199/month (0% + $0.05)

Customers who want more information can simply visit National Processing’s pricing page, which lists the expected cost per $100 transaction.

Lowest Price Guarantee 

In addition to its competitive rates, National Processing offers a price guarantee: if it can't beat a competitor's rates, the company will pay you $500.   

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The Bad

  • Fees

Fees

Though the company is upfront with its fees, be aware that there are fees beyond the monthly membership. 

National Processing charges the following fees for credit card and debit card transactions:

  • Interchange
  • Assessment fees
  • National Processing margins 

Transactions are also subject to additional fees from the company's processing solutions partners, such as Clover. 

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The Bottom Line

National Processing has received overall positive online feedback from its customers; negative merchant services reviews usually come from a company's lack of quality customer care, a problem that National Processing does not appear to have. 

We recommend customers consider choosing National Processing's payment processing services as a possible alternative to less-affordable merchant services.  

Read reviews below to hear from National Processing customers. 

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We'll Introduce You!

Call our recommended rep over at National Processing below.

1-(844) 835-1751

Star Rating

4.2

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153 Reviews

Review Breakdown

5 grade

66%

4 grade

14%

3 grade

4%

2 grade

4%

1 grade

12%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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RichWren

It was explained to me before I signed on that it takes 2 to 2 1/2 days to transfer money to my account but once I was established that could be shortened to 1 day. after a number of months I called and requested someone to look into the time frame for transferring money to my account, never heard back. disappointed.

3 years ago

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Pam Carter

I went with them since they were cheap. It's a little frustrating though, their equipment can't do the same things that the one I had before. They really should bring their software up to date.

3 years ago

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New Tranont associate Pine City, MN

Need better communication and follow up on potential accounts. Need to be more proactive and aggressive at closing deals

3 years ago

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Dana Ogden, UT

Said I would get gift cards. Didn't happen. Haven't paid out my buyout yet. Too hard to get ahold of.

3 years ago

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CANVAS Napa, CA

Too long of turnaround to get payments into my bank account. 1 to 2 days would be good. 3 and beyond a burden.

3 years ago

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Gary Wichita, KS

Customer service not so good was promised much more than I received

3 years ago

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