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LAST UPDATED: December 7th, 2020

Linked2pay supplies payment technology and processing services to B2B and B2C merchants, partners, banks, resellers, and software developers. The company has won multiple awards for innovation in payments, including awards for Bank Innovation from BankNews magazine and ACH Innovation from Innovation Project (powered by 

Linked2pay is meant for small and large companies alike who are looking for a better management system for their payments. It has worked with high volume clients processing more than 10K ACH or RDC transactions a month as well as clients with a very low quantity of monthly transactions.

Linked2pay’s platforms and solutions are industry leading. It is a proud member of the NACHA API Standardization Industry Group which seeks to facilitate safe global commerce and assist industry stakeholders in better meeting the needs of clients.

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The Good

  • CustomerConnect Platform
  • Referral Program

CustomerConnect Platform

Linked2pay’s CustomerConnect platform is its B2B payment processing solution. The platform is cutting edge — it fully integrates payment and risk solutions and delivers credit and debit payments in real time. It also unifies credit applications, invoicing, payments, and settlements into a single, automated process.

If you are looking to improve the reliability of your cash flow management system, CustomerConnect is a great option for you. Some of its nice features include the ability to request payments via text message, build online payment forms within minutes, and access a virtual terminal and mobile app.

CustomerConnect is more secure and faster than other platforms. It comes white label, meaning you can add your own company’s branding once you have implemented the platform into your existing payment system (if you have one).

Overall, the platform gives you access to secure and innovative payment systems and is easy to set up and maintain.

Referral Program

Linked2pay offers an attractive referral program for ISOs, sales agents, and consultants. You have the opportunity to easily resell payments to your B2B or B2C customers, earning you additional income with very little administrative effort on your part.

The referral program is fully transparent, meaning that when one of your referrals begins the onboarding process with linked2pay, you will know exactly where it is at in the process. You and your client can both enjoy peace of mind knowing your payments system is secure, compliant, and robust.


The Bad

  • Pricing Not Listed
  • Website Lacking Information

Pricing Not Listed

Linked2pay mentions on its website that its payment processing platform is affordable, but provides no additional information as to the cost of implementing its solutions. We also don’t know if there is an upfront cost of implementation, what the rate of transaction fees is, or what the cancellation fees would be.

Website Lacking Information

Compared to the sites of some of its competitors, linked2pay’s site is not as robust. The company doesn’t offer a glossary or a lot of industry information. While its testimonials and blog are helpful, linked2pay could benefit from including case studies on its site in order to give potential clients a realistic picture of how the company could help them.


The Bottom Line

Linked2pay’s CustomerConnect platform is great for small and large companies alike that are looking for a streamlined payment processing system. 

While the company’s website could disclose more information, especially in terms of pricing, these are questions that could be answered by contacting the company directly.
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