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Complete Merchant Solutions

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Complete Merchant Solutions is a full-service merchant provider founded in 2008 and currently headquartered in Orem, Utah. The company has received the Payment Card Industry's Certificate of Compliance offers multiple solutions for businesses such as POS devices and mobile payment apps.

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The Good

  • Industry accolades
  • Variety of services

Industry Accolades

Complete Merchant Solutions was recognized as one of the fastest-growing companies in the United States according to Inc. Magazine in 2012 and 2013. The company's founder, Dave Decker, was also featured in a UtahValley360 article on some of the best business leaders in the area under the age of 40.

Variety of Services

Complete Merchant Solutions provides services for industries from automotive to travel and hospitality. The company also uses tools such as terminals, pin pads, software, and wireless to assist in payments by credit card, debit card, gift card, electronic benefits card and electronic check. Complete Merchant Solutions also offers a mobile app for Android and iOS called Complete Mobile Pay.

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The Bad

  • No upfront information

No Upfront Information

Complete Merchant Solutions discloses virtually no information regarding online payments, POS payments, setup fees, monthly fees, or keyed-in charge fees on their website. This makes it hard for us to rank because most of what we critique at BestCompany is based on upfront information provided on the company website. In order to get pricing information, potential customers must contact CMS personally and get a quote.

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The Bottom Line

Complete Merchant Solutions does appear to be a very legitimate company with some quality services. However, it's difficult for us to gauge the quality of said services because so little information is provided on their website. If your business is looking into POS systems, it could be worth your time to contact CMS to get a quote.

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