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UnitedHealthcare

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23 User Reviews

4.6

Overall Score

LAST UPDATED: February 10th, 2022

UnitedHealthcare offers Medicare Advantage, Prescription Drug, Medicare Supplement, and combined Medicare and Medicaid insurance plans.

UnitedHealthcare is also unique in its partnership with the AARP. Some of UnitedHealthcare's Medicare plans are sold with the AARP brand.

Read UnitedHealthcare Medicare Reviews

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The Good

  • Good Medicare Plan Options
  • Partnered with the AARP

Good Medicare Plan Options

UnitedHealthcare offers Medicare Advantage, Medicare Supplement (Medigap), Prescription Drug Plans, and combined Medicare and Medicaid plans (Medicare Special Needs).

If you have Original Medicare (traditional Medicare), a Medicare supplement insurance plan can help control your out-of-pocket expenses. Prescription Drug Plans offer prescription drug coverage.

This wide array of offerings means that most Medicare shoppers will be able to find a plan that meets their needs.

Partnered with the AARP

UnitedHealthcare is partnered with the AARP to offer Medicare plans with the AARP brand. It is the only health insurance company to do this.

While not all of UnitedHealthcare's Medicare plans carry the AARP brand, this partnership shows United Healthcare's dedication to helping elderly Americans and attention to their needs.

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The Bad

  • Limited Customer Insight
  • No Part A or Part B
  • Plan Options Vary by Zip Code

Limited Customer Insight

UnitedHealthcare has not received many reviews for Medicare, which makes it difficult to give a recommendation based on the customer experience. Reviews for UnitedHealthcare are split between high and low ratings.

Although this trend isn't great to see, high proportions of low ratings are common for health insurance.

No Part A or Part B

UnitedHealthcare does not offer Medicare Parts A or B. Part A is hospital insurance. Part B is medical insurance.

These Medicare Parts are Original Medicare. They are managed by a federal agency called Centers for Medicare & Medicaid Services.

Instead, UnitedHealthcare offers Medicare Advantage plans (Part C) offer both hospital and medical insurance in one policy. These plans usually have out-of-pocket limits that protect your out-of-pocket spending.

Having both kinds of coverage available under one plan is convenient for Medicare beneficiaries.

Plan Options Vary by Zip Code

Not every kind of Medicare plan offered by UnitedHealthcare is available in every area. Plan options and variations within each kind of Medicare plan may also be different from zip code to zip code. While this can be frustrating for shoppers, UnitedHealthcare makes it easy to see the plans available in your area online.

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The Bottom Line

While UnitedHealthcare does not offer Medicare Parts A or B, it does offer a good selection of Medicare plans. It offers Medicare Advantage (Part C), Prescription Drug (Part D), Medigap, and Medicare Special Needs plans. These options make it easy for shoppers to find the kind of Medicare coverage they are looking for.

UnitedHealthcare's partnership with the AARP makes it stand out from other Medicare insurance companies and shows its investment in meeting the needs of elderly Americans. If you explore UnitedHealthcare's Medicare plans further, keep customer reviews in mind.

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Star Rating

3.9

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23 Reviews

Review Breakdown

5 grade

57%

4 grade

22%

3 grade

0%

2 grade

0%

1 grade

22%

Sentiment Criteria

Value

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Quality

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Service

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Review Source

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RONALD WHITE Show Low, AZ

I just started Medicare through UHC and I am already impressed with their services and especially their customer service dept. I have all my annual physical appts setup....medical, dental, eyecare & hearing appointments. Totally recommend them as of now and since I am on their Advantage plan, my costs are fairly limited with NO deductible and very low co-pays to specialists and for scripts.

7 months ago

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Krish Santhanam Rancho Cucamonga, CA

MY MEDICARE IS THROUGH UNITED HEALTH CARE & THE CUSTOMER SERVICE IS VERY GOOD. FEW DAYS BACK, I RECEIVED A PENALTY NOTICE FROM UNITED HEALTH CARE FOR PRESCRIPTION COVERAGE. I WAS ADVISED TO CONTACT SS & SS TOLD ME THAT NO PENALTY FOR MEDICARE B HENCE PRESCRIPTION SHOULD NOT HAVE PENALTY. MEDICARE SENT A NOTE TO UNITED HEALTH CARE ON MY BEHALF AND ADVISED A TIME FRAME OF 4 TO 6 WEEKS TO GET IT RESOLVED. INTERESTINGLY, UNITED HEALTH CARE CASE MANAGER LORETTA WILLIAMS CALLED ME NEXT DAY & ASSURED ME TO RESOLVE IT ASAP. SHE CALLED ME TODAY (THIRD DAY) & INFORMED ME THAT THE CASE IS RESOLVED IN MY FAVOUR. IS IT NOT AN AWESOME SERVICE? THANK YOU LORETTA!THANK YOU UNITED HEALTH CARE!

2 years ago

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Michele Stone Florissant, MO

I was in the hospital more than I was home last year. United provided help for me so I could finally return home. They followed up with someone calling to check on me weekly for six months. The one thing I have no use for are the Hospitalists. I find them uninformed, sometimes rude, and often times try to appear more informed then my doctor or me. And they bill Medicare/United Big bucks for nothing.

1 year ago

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Dan Mackintosh

I have used this healthcare insurance provider through my Medicare program. They offer many options, resources and opportunities to complete my healthcare requirements. They are honest, efficient and very professional. I am happy with their products and personal care.

2 years ago

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Doris Pino Harrisville, RI

Medicare is my Primary, United Healthcare Supplement Insurance is my secondary. They work in combination with each other and I am and have been totally satisfied with this team since 2010.

4 years ago

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Ramona Harris Emory, TX

have used UnitedHealthcare for my Medicare advantage plan and have had no problems with my insurance they cover my prescription meds and home aids.

7 months ago

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George Hassemer

They have a reduced cost on glasses. They partially paid for shingles shots. RX prices are lower than previous Medicare supplement. Monthly cost is less.

2 years ago

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Pearl Li ,

I am my grandma's health care power of attorney and I really like this healthcare for elders. They are always quick to respond and has really great coverage for medicare A&B dual coverage.

1 year ago

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John Mueller Phoenix, AZ

I've had UHC in the past and it was only OK. But now as a 67 yr old senior, my plan seems to be perfect. My prescriptions are often free, my copays are down to $25 and the services seems to be great. Very pleased.

2 years ago

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Marlee Jones Tucson, AZ

I love it. Pay for many services and it seems more practitioners accept United healthcare than other Medicaid companies.my only problem is they send a lot of junk mail.

1 year ago

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Debbie Stringham Garden City, UT

My parents had United Healthcare so we decided to sign up for it also. We have not been disappointed just hope the rates stay stable so we can keep it!

1 year ago

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Patty Terry Story, WY

I have a Medicare supplement plan with United Healthcare and it has saved me lots of money. Customer service is also very good.

1 year ago

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Nurse2014 Los Angeles, CA

I have only been a customer for a short time, but so far so good. Appreciate the agent that got us signed up.

1 year ago