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8.7

Overall Score

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Wes & Susan Gray Austin, TX

I HIGHLY recommend Boomer Benefits (Darla F helped me and she was invaluable in the process!). They walk you through the maze that is Medicare and are thorough, timely and unbiased. The entire process was simple ... something I didn't expect in choosing my Medicare options!

1 year ago

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Reply from Boomer Benefits

We truly appreciate your recommendation! Thank you for sharing your feedback and experience with Darla. We love knowing that she was able to help make the process easier for you. Please don't hesitate to call in the future if you have any questions or concerns.

Apr. 17th, 2023

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Susan Taylor

Angie K at Boomer Benefits was so helpful in guiding me through the process that Boomer Benefits will help me with when I move across the country in the next year. Boomer Benefits has been wonderful in helping navigate Medicare, and I highly recommend it for those getting ready to enter Medicare!

1 year ago

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Reply from Boomer Benefits

Thanks so much for sharing your experience with Angie! We are glad she could help you with your Medicare while moving. Thank you for trusting us to help! We greatly appreciate your recommendation, Susan!

Mar. 23rd, 2023

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Rick Rosenshein Virginia Beach, VA

Kathryn H provided me with patience and professional guidance and recommendations for my Medicare Part D, that was tailored to my specific medication needs. She made what appeared to me as a complicated process and made it much easier to understand and choose the right plan for me. Kathryn H and Boomer Benefits has earned 5*s from me.

1 year ago

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Reply from Boomer Benefits

Rick, thank you so much for taking the time to share your experience with Kathryn! We are glad she could assist you with your Part D plan and help make the process a bit easier. We greatly appreciate your recommendation!

Mar. 21st, 2023

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ccwhit Romeoville, IL

Excellent service from Alexis P regarding a medicare lab fee that was billed to me. She spoke with billing and found it was coded wrong, they made the correction and it was paid. She followed up with a progress report and another email when it was paid. She also left me a voicemail with her direct phone number if I needed to call her. Five stars!

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Alexis could assist you with a billing issue and help you get it corrected. Thanks so much for trusting us to help you. We greatly appreciate your review and 5-star rating!

Mar. 15th, 2023

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CLN Albuquerque, NM

Darla F was a life saver! She was incredibly knowledgeable helped guide us through the process of setting up my husbands advantage plan. She gave us all the options available without bias and explained the any questions we had. We would highly recommend Darla!

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Darla! We are pleased to know she could provide such helpful customer service and get your husband all set up with his plan. We greatly appreciate your recommendation!

Mar. 10th, 2023

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Mary Mason Jeffersonville, IN

I had Juliette T help me with the prescription part of my coverage. She was so very helpful and answered all my questions. I am very Thankful for Boomer Benefits. They have made this whole transition very easy with peace of mind.

1 year ago

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Reply from Boomer Benefits

We are glad Juliette could assist you with your prescription coverage and answer your questions! Thanks so much for sharing your feedback, Mary!

Mar. 9th, 2023

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Susan Senia Bulverde, TX

Dreading getting signed up for Medicare? You absolutely should call Boomer Benefits today! I worked with Jacob N and he is so professional and knowledgeable (and pleasant to talk to) not to mention that he helped me to navigate through the Medicare maze and get signed up with the best plans for my personal needs.

1 year ago

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Reply from Boomer Benefits

Thanks so much for sharing your experience, Susan! We are so glad Jacob could provide such helpful service and help you better navigate the confusing world of Medicare! We greatly appreciate your review.

Mar. 8th, 2023

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David Osseo, MN

Our experience from start to finish was very positive. Boomer Benefits really does speak Medicare, and they helped us navigate enrolling for the first time. We recommend them without qualification. We particularly want to acknowledge the fabulous job done by our Sales Agent, Jessica Y, and Lead Plan Enrollment Specialist, Bree W.

1 year ago

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Reply from Boomer Benefits

David, thank you so much for sharing your experience with our team! We are so happy to hear that Jessica and Bree could both provide such great customer service. We greatly appreciate your feedback and review!

Mar. 6th, 2023

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Steve Hampstead, NC

OUTSTANDING HELP from Nick P in resolving an issue with both supplemental medical insurance and prescription plan auto payments! Nick was very knowledgeable and personable. He knew immediately what to do and had the issues resolved in no time! I wish every customer service experience could be as good as this one! Thank you Nick!

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Nick! We are glad he could help you resolve an issue with auto payments. We greatly appreciate your feedback, Steve!

Mar. 1st, 2023

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Diane Robinson Hernando, MS

A friend recommended Boomer Benefits and I’m so glad I contacted them. Thank you to Madison M for helping me chose the best Medicare drug plan…the process was quick and easy! I really appreciate you answering all my questions.

1 year ago Edited March 10, 2023

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Reply from Boomer Benefits

Thank you for sharing your experience with Trish! We are glad she could help you navigate the Medicare process and answer your questions. We truly appreciate your kind feedback and review, Diane!

Mar. 1st, 2023

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Laurie San Rafael, CA

Jacob N is the ONE to ask for. Extremely knowledgeable and so very, very patient to a newcomer to Medicare and Medicare Supplements. He speaks Medicare inside and out and he's really friendly, too. He's like talking to a friend and is excellent in customer service. I rate him a 10, but if I could give him an 11, I would.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Laurie! We're so happy to know Jacob could get you everything you needed and provide such wonderful assistance! We greatly appreciate your review.

Feb. 24th, 2023

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Marilyn Magri Hampton, NH

It was extremely easy to work with Boomer Benefits. From the receptionist to the insurance advisor. Madison M, was extremely helpful with my concerns and questions that I asked. I would recommend this company to anyone trying to learn and receive benefits. Thank you Madison.

1 year ago

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Reply from Boomer Benefits

We are glad Madison could answer your questions and address your concerns! We greatly appreciate your feedback and recommendation!

Feb. 24th, 2023

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Debbie Miller New York, NY

I had a great phonecall from Alexis P after I had inquired about a problem with some bills I had and a concern on how they get paid.She took the time to research and explain it all to me in a way I could understand.Im much more confident in this issue now,I'm very grateful for her help,I'm giving her 5stars for all her efforts 😊⭐⭐⭐⭐⭐

1 year ago

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Reply from Boomer Benefits

We're so glad Alexis could address your concerns with some bills and explain things clearly. Thank you so much for trusting us to help, Debbie!

Feb. 24th, 2023

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Clark Bradenton, FL

Bill W is skilled in his craft. He knows the product well that he was selling me on. He is polite. His delivery on the phone was direct and easily understood. Boomer benefits is an amazing asset in securing Medicare coverage. I’m very grateful for the valuable service provided by them. I hope the support portion of Boomer is as helpful.

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Clark! Thank you for sharing your experience with Bill! Don't hesitate to call if you have any questions or concerns. Our support team is ready to help!

Feb. 24th, 2023

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April Dean Fairfax, CA

Super responsive to questions I had about billing and deductions. Jasmine B, a claims representative, was so helpful answering my general questions after the claims question was resolved. Boomer is a great one stop shop for guidance on the complexities of Medicare coverage.

1 year ago

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Reply from Boomer Benefits

April, we are happy to hear that Jasmine could answer your questions! Thank you for trusting us to assist you with Medicare!

Feb. 15th, 2023

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Connie Bearden Orlando, FL

Thank you to Ashley G. She helped my husband get reinstated with his Mutual of Omaha supplement policy. He changed banks and there was a mixup. His supplement policy was going to be cancelled. If Ashley had not helped him, I don't believe he would have been reinstated. A big thank you.

1 year ago

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Reply from Boomer Benefits

Connie, thank you for sharing your experience with Ashley! We are pleased to hear she could assist your husband with his supplement policy. Thank you so much for trusting us to help you with your Medicare needs!

Feb. 14th, 2023

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Casey Ford Kansas City, MO

Bill W at Boomer Benefits is a well versed and professional agent. My wife and I couldnt be happier. Boomer Benefits is a must for anyone looking to escape the weeds and make a good decision for senior healthcare. Thanks Bill, you are the best!

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and recommendation, Casey! Thank you for sharing your experience with Bill!

Feb. 13th, 2023

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Michael Hughes Miami, FL

"... and Jacob N rose up, shook his PC at the dark Waters of Ignorance and parted the Sea of Medicare so that righteous retirees may splendor in the Bliss of the choosing the right Plan." It was that easy sayeth I; one phone call, 10 minutes q & a, ...BAM! Crystal clear choice. Paperwork DONE! Thanks, Jacob. **Highly recommend**

1 year ago

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Reply from Boomer Benefits

We are thrilled to hear Jacob could provide such miraculous customer service, lol! Thank you for taking the time to share your feedback with us, Michael! We truly appreciate your recommendation.

Feb. 13th, 2023

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Matt Wescott Port Aransas, TX

I highly recommend Boomer Benefits specifically Jacob N, he made easy to understand my choices. He was extremely patient and took all the time needed to help me, never once felt any pressure to hurry. Made a difficult process exceptionally easy! My neighbor recommended Boomer to me and I am extremely happy he did!

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your feedback and recommendation, Matt! We’re happy Jacob was there to help! We will pass along the kind words!

Feb. 13th, 2023

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Grace Maldonado Sherman Oaks, CA

I've been working for a short time with Chasity A and already I'm starting to feel that she may just be indispensable! She's professional and reactive to my requests which I so appreciate! First rate customer service skills!

1 year ago

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Reply from Boomer Benefits

Grace, we are so happy you were connected with Chasaty! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you! We cannot thank you enough for sharing your experience with our team!

Feb. 9th, 2023

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Brooks Cataloger Boston, MA

I recently worked with Kathryn H of Boomer Benefits in order to set up my Plan D for Medicare. From the moment of first contact to the present, she has been efficient, communicative, friendly, and knowledgeable. It was a pleasure to work with her. Thank you, Kathryn!

1 year ago Edited June 2, 2023

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Reply from Boomer Benefits

We are pleased to hear that Tyler could assist you after helping your husband a few months ago! Thank you for trusting him to help with your Medicare needs and answer your questions. We appreciate your 5-star rating!

Feb. 9th, 2023

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Deny Prattville, AL

We were directed to Boomer Benefits by a friend and were very happy that we used them! Had great customer service and were given several options to choose from. Justin K and Angie K were excellent service representatives, took a lot of time with us and answered all our questions. Would definitely recommend Boomer Benefits. Reason for 4 stars is that we initially had one representative who was very slow getting back to us, but then our business was turned over to Angie who was awesome. Give them a try. Don't think you will be disappointed.

1 year ago

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Reply from Boomer Benefits

Hi Deny, thank you so much for sharing your experience! We are happy to hear that Justin and Angie could both provide you with excellent customer service and answer all your questions. We greatly appreciate your recommendation. Don't hesitate to call in the future if you have any questions or concerns.

Feb. 3rd, 2023

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Del H. Palmdale, CA

I have been with Boomer Benifits for over a year now. When I first signed up my rep Ryan L. made the process easy. I was ready to go with my coverage within a few hours. Customer Service is excellent. They very thorough and courteous. They will always get back to you quickly.

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback! Thank you very much for sharing your experience with Ryan.

Jan. 30th, 2023

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Patty Sanders Chattanooga, TN

Boomer Benefits was the perfect company to assist me as I joined Medicare starting in Jan 2023. Julia P is an excellent Boomer Benefits agent. Her professionalism and patient courteous customer service made my Medicare enrollment much easier. I highly recommend Boomer Benefits!

1 year ago

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Reply from Boomer Benefits

Patty, thanks so much for sharing your feedback! We are pleased to hear that Julia could provide such excellent customer service. We greatly appreciate your 5-star rating and review!

Jan. 26th, 2023

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Barbara New York, NY

Boomer Benefits provided to be a one stop shop for all my Medicare needs. Bill W was excellent guiding me through the right option given my living/traveling status and seeking out the best policies to ensure adequate coverage. I highly recommend this quality company! Barbara

1 year ago Edited January 30, 2023

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Reply from Boomer Benefits

We are glad Wendy could provide you with clear information so that you could make an informed decision based on what is best for your healthcare needs and budget. We greatly appreciate your review, Barbara!

Jan. 25th, 2023

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George Bridges Montgomery, TX

Very knowledgable and efficient organization and staff. Bree W helped us to find the right Medicare Supplement Plan, Dental/Vision/Hearing plan and approach, and Drug Plan based on our needs. We could not be more pleased with the service and results.

1 year ago

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Reply from Boomer Benefits

George, thank you for sharing your experience with Bree! We are so glad she could assist you with your Medicare plan needs! We greatly appreciate your review and 5-star rating!

Jan. 18th, 2023

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skp Ellensburg, WA

Very easy person to understand on the phone compare to other company to get medicare benifits Really thank full for her her last minutes to appy the the car that I needes now to start off this year for the care that I needs now She get double Hi 20 best effort of the support.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience! We are so glad we were able to assist you with your Medicare.

Jan. 13th, 2023

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DAVID Keith Mount Vernon, WA

I have worked with Jessica Y and Madison M to work through my Medicare part B and G plans along with a prescription plan. They both are excellent and patient in working through the best plan that fits my lifestyle. I would highly recommend using them.

1 year ago

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Reply from Boomer Benefits

David, thank you for sharing your experience with Jessica and Madison! We are happy to hear that they could help get you all set up with your Medicare plans and provide you with great service! We sincerely appreciate your recommendation.

Jan. 10th, 2023

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Debbie Webb Tulsa, OK

I had the pleasure of speaking with Larry West who helped me through the whole process with my new Medigap program for 2023. Great knowledge in the medigap program and fit me in a budget that I was needing and followed through until the policy was issued.

1 year ago

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Reply from Boomer Benefits

Debbie, thank you for sharing your experience with Larry! We are glad he was able to help make the process a bit easier and provide you with effective communication. We greatly appreciate your review!

Jan. 3rd, 2023

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Susan Smith Topeka, KS

I have been with Boomer Benefits since I signed up for Medicare. This year during the open enrollment time I worked with Ashley G. She was attentive and very responsive in helping me investigate my options and making a choice for 2023. I do recommend Boomer Benefits to my friends.

1 year ago

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Reply from Boomer Benefits

Susan, we are so glad Ashley could assist you during the recent open enrollment season and take the time to go over your options with you. We greatly appreciate your recommendation and 5-star rating!

Dec. 27th, 2022

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Christa Barker Paducah, KY

Trey D worked with me on the best time to contact me. He also found me exactly what I was looking for in coverage. He was very knowledgeable and helpful. He was very pleasant & professional to speak with. I would definitely recommend him & I have to anyone seeking these services.

1 year ago

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Reply from Boomer Benefits

Christa, we are so glad that Trey could help you go over your plan options so you can decide what is best for your individual needs and budget. Thank you so much for your high recommendation!

Dec. 20th, 2022

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karen whitehead Indio, CA

Brandon T helped us out with our Plan D drug plan for California. I was not going to switch plans but in reviewing it with Brandon, he pointed out where the savings would be. Brandon also has a great sense of humor, as we found a few things to chuckle about. Cheers to Boomer Benefits from another happy customer.

1 year ago

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Reply from Boomer Benefits

We are so glad that Brandon could assist you with your Part D plan! We are also happy to hear he could be personable and easy to communicate with as well! Thanks so much for your review, we truly appreciate it.

Dec. 20th, 2022

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Randy Lanier Woodway, TX

Wendy H has been so helpful in getting me switched to an Advantage Plan from a Supplement plan. She made the switch so easy after finding a plan that meets my needs. She was also quick to help me cancel my old plan as well. She is the best and makes things so easy, she takes care of everything!

1 year ago

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Reply from Boomer Benefits

Randy, thank you for sharing your experience with Wendy! We are glad she could assist you with switching plans and help make the process easier!

Dec. 20th, 2022

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Emily Graves Avon, CO

Sandra C was exceptional in assisting me with finding the right Medicare Part D plan. I'm so impressed with the knowledge, concern and abilities of all Boomer Benefits representatives. Service with this company is consistent and top notch. Thanks Sandra! Emily

1 year ago Edited December 4, 2023

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about our team, Emily! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Peter was with your situation. We greatly appreciate the review! If you need any assistance in the future, don’t hesitate to give us a call!

Dec. 13th, 2022

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Steve Moore Fredericksburg, VA

I recently worked with Ally N at Boomer in applying for Medicare Advantage health insurance. Ally recommended a plan that fit perfectly with what I needed and expressed to her. Ally responded quickly to my questions completed my application effectively. I highly recommend working with Ally.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Steve! We're so happy to know Ally could get you everything you needed and answer all your questions! We greatly appreciate your review.

Dec. 13th, 2022

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Marilyn Stamps Sterling, VA

Haley W is amazing!! She always gets back to me quickly with the information I requested. She is an excellent customer service agent and I recommend her highly!! I would also like to mention Nigel R as my primary contact. He is fabulous and so responsive to all my needs. I highly recommend him also!!

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Haley! We are so glad she could provide you with prompt communication. We are glad Nigel could provide you with great assistance as well! Thank you so much for your recommendations and 5-star review!

Dec. 7th, 2022

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Celia Hogan Sioux Falls, SD

I had a wonderful experience with Billy W today! He was so knowledgeable and helpful. It was overwhelming attempting to understand all of the plan options and in particular, the Medicare Advantage Plans. I am staying with my F Plan but changing providers which will save me $100 a month. Thank you Billy! I appreciate you!

1 year ago

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Reply from Boomer Benefits

Celia, thank you for sharing your experience with Billy! We are glad he could provide you with helpful customer service and help you understand all your options. Thanks for your feedback and 5-star rating!

Dec. 7th, 2022

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Nancy Maynard Newark, DE

I am so happy that a neighbor told me about Boomer Benefits! They have made the entire Medicare enrollment process easy. I don't know what I would have done without them. Recently, Bree W again found a new prescription drug plan that better suits my needs for 2023. She responds quickly and sent me the information I needed to enroll. Many thanks!!

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Bree! We are glad she could assist you with finding a new prescription plan for 2023 and provide you with prompt communication. We appreciate your 5-star review!

Dec. 1st, 2022

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Palma McCooe Flemington, NJ

I needed to find a new Medicare Part D policy Bree W helped me and even found a better policy than I previously had She was courteous and extremely helpful I really appreciate how Boomer Benefits helps from start to finish Palma McCooe

1 year ago

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Reply from Boomer Benefits

Palma, we are so glad Bree could assist you with finding a new Part D policy! Thank you for your kind words and 5-star review!

Dec. 1st, 2022

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Bob Picklesimer Cincinnati, OH

I’m very happy with the service I’ve received from Boomer Benefits and have recommended them to several of my friends. Angie K answers all of my questions and addresses every concern I have. I feel very fortunate to have her on my side.

1 year ago

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Reply from Boomer Benefits

Bob, we are glad Angie could answer your questions and address your concerns! Thank you for your 5-star review!

Dec. 1st, 2022

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Bob Johnson Springfield, IL

From my first contact with Boomer Benefits through Trey D it has been nothing short of fantastic and in handling my first claims Janay F did an awesome job. I highly recommend them, if they had a six star review, I would give them a six!

1 year ago

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Reply from Boomer Benefits

Bob, thanks for sharing your experience! We are glad Trey could assist you with getting a plan and that Janay could help you resolve your claims issue! Thank you for your recommendation and review.

Dec. 1st, 2022

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PHILIP MCKINNIS Charlotte, VT

Tyler W did a great job of helping us find an appropriate supplemental medicare plan to replace our existing plans & saved us a substantial amount of money in the process. Would highly recommend Tyler & Boomer Benefits for all your Medicare insurance needs

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Tyler could assist you in finding a more cost-effective plan that suits your healthcare needs and budget! Thank you so much for your recommendation, we truly appreciate it!

Dec. 1st, 2022

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Maryann

After much research, this was the best source for accurate information I found regarding Medicare Health and Prescription plans. The agent I spoke with, Andrew O, was knowledgeable and extremely helpful. He was able to answer questions that others I spoke with could not. Thanks Andrew!

1 year ago

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Reply from Boomer Benefits

Maryann, we are so glad Andrew could provide you with helpful customer service and answer your questions! Thank you for your 5-star review!

Dec. 1st, 2022

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Pat Krummel Tempe, AZ

Bill W did an excellent job in presenting information pertaining to an Advantage Plan that he recommended would benefit me. I was very pleased with how he replied to my questions and concerns. He was by far the best agent I have worked with for my health coverage.

1 year ago

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Reply from Boomer Benefits

Pat, thank you for sharing your experience with Bill! We are so glad he could provide you with great service and address all your questions and concerns. We thank you very much for your 5-star review!

Dec. 1st, 2022

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Barb T. Colorado Springs, CO

I worked with Jasleen S. and it was a delightful experience. I changed my Part D and Part G due to higher costs and she was able to help me with better companies with lower pricing. It was a pleasure working with her as she is very efficient and just so nice! I highly recommend Boomer Benefits and work with Jasleen S.

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Jasleen could provide you with great customer service! We are glad she could help you find more cost-effective plans. Thanks so much for your recommendation!

Dec. 1st, 2022

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Alan C Denver, CO

Chris W at Boomer Benefits helped my wife and I set up our Medicare, Medigap, and other insurance needs now that I am retiring. He is patient and friendly, and I could not imagine a better partner for this project. I’m impressed with BB in general as being a trustworthy one stop shop.

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Chris could assist you and your with Medicare and provide you with great customer service!

Dec. 1st, 2022

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Darlene Krings

The premium for my existing prescription drug plan increased by more than 40% so I called Boomer Benefits to see what other options were available. Jasleen S promptly called me back and found a plan at a much more competitive price. She was pleasant and helpful in all of our conversations.

1 year ago

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Reply from Boomer Benefits

Darlene, we are glad Jasleen could provide you with prompt communication and help you find a more cost-effective plan!

Nov. 8th, 2022

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Doug Dye Dallas, TX

Since starting with Boomer Benefits I have had Angie K as the one who answers all of questions if not right away within 24 hrs. She is so patient with me when I don't understand what my wife wanted me to ask, and I have to call again or if I can't comprehend what she is saying. Speaking with Angie makes my day.

1 year ago

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Reply from Boomer Benefits

Doug, we are so glad Angie could assist you and answer all your questions and provide you with great customer service. It is such a pleasure to be able to assist you, so thank you for trusting us to help with your Medicare needs!

Nov. 8th, 2022

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D. Ross Woodway, TX

Very appreciative of the service just provided by Maritza K in helping my wife and I complete comparisons for Part D policies for the upcoming new year. Maritza is very thorough and professional and seems genuinely interested in the best bottom line for us.

1 year ago

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Reply from Boomer Benefits

We are so glad Maritza could assist you and your wife with Part D plans for the upcoming year. Thanks so much for your 5-star review!

Nov. 2nd, 2022

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Laura Rio Rancho, NM

Every single time I have called over the last three years the reps have been polite, eager to assist, if they don’t know the answer, they research and get back with me, usually in a day, they have clears up provider invoices that the provider would not resolve. They are very patient and clear.

1 year ago

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Reply from Boomer Benefits

Laura, thank you for sharing your experience! We are glad our team could assist you with your Medicare needs. Thank you for your 5-star review!

Nov. 1st, 2022