Ultimate Communication Software Ltd, the creators behind the Red Panic Button app, is a UK-based company. As a group of IT experts, the company wanted to create a global application to improve the quality of life and to potentially save lives. The company created the Red Panic Button mobile phone application which allows users to create an extensive contact list which will be contacted via text message, email, or Tweet whenever you are in distress. The application provides a Google Maps link to your location upon pressing the red button.
While the application is easy to download and simple to use, it is important to understand that this is not your traditional medical alert device. The company does not have trained medical professionals on hand to assist you in an emergency. The app’s purpose is to notify your contact list who can then take action on your behalf.
- Multiple message options
- Send pictures and videos
- Easy to use
Multiple Message Options
Red Panic Button functions by allowing you to push the red button on the app and notifying your contact list of your location through a Google Maps link. This is done through an SMS panic message but there are also additional options such as sending an e-mail, tweeting on Twitter, or sharing a post on Facebook. By increasing your options, it is hoped that at least someone will be able to respond to your call for help.
Send Pictures and Videos
The mobile application allows you to increase your distress signal by allowing you to send a picture or a short video and attach it to an email message to your contact list. You even have the ability to record a 10 second distress message which can help provide additional context to your situation in addition to your specific location.
Easy to Use
Because the service is offered in an easy to download, application format, a user guide is not necessary nor is a professional salesman to further explain Red Button App features. The service is fairly intuitive and simple.
- In-app purchases
- Lack Professional monitoring or assistance
- Missing pricing details
The Red Panic Button app is a free mobile application available for Android and iPhone devices. While free, customers complain that every vital aspect of the service comes with $6 – $7 in-app purchase charges. Some customers agree that the upgraded version is worth the low cost.
Lack Professional Monitoring or Assistance
The downside of the Red Panic Button app is that it does not have a call center on standby to receive your distress call. The mobile app functions on your alerting your contact list through pressing the red button. It is up to your friends and family members on your contact list to come to your aide. This might not be the most effective method if you are experiencing a high-alert emergency where you’d prefer to have authorities notified immediately. The company also does not have medical staff on hand to advise you in an emergency.
Missing Pricing Details
In order to know how much the Red Panic Button mobile app will set you back, you will need to download a free version of the app. Customers share in online reviews that the upgrades, which are vital to the primary function of the service, ranges from $6 to $7. It is not understood if multiple upgrades are essential or if a contract or monthly agreement is necessary.
No Information Available
It is unknown by looking on the company’s website whether a contract is required with upgraded mobile app services.
“In no way does this summation strive to compensate for reading the actual terms of service or contract provided by this company. We are providing this information to allow consumers to see the points of the contract that we believe you should be aware of. Please refer to the company’s terms of service or contract document to see the full details.”
A physical product or piece of equipment is not included with the mobile app. So a warranty is not offered or necessary.
A money-back guarantee is not offered with the app as it initially is a free service. You can always discontinue the app by deleting it off your phone.
The company does not hold any known licenses.
Ultimate Communication Software Ltd. has no known affiliations.
Just One Option
Only one version of the mobile application is available. No additional products or services are mentioned. You do have the option of a free version of the app with very limited functionality or to pay for upgraded services through in-app purchases.
Frequently Asked Questions
How does a medical alert service work?
The Red Panic Button app is a mobile application that you download to your phone. By pressing its red button, you can alert your contact list via text message, email, Tweet or even through Facebook. Each alert includes a Google Maps link to your precise location. You can include the application on your phone’s home screen where it is easily accessible and can be used discretely in an emergency. It uses offline maps and GPS devices to provide your address without an internet connection.
Where does Red Panic Button offer services?
Although a UK company, Red Panic Button is downloadable worldwide.
Are there any staff members who are medically trained with Red Panic Button?
It is not evident that there are professional medical staff among Red Panic Button’s team. The app does not provide professional medical assistance or monitoring.
Does the device include two-way communication?
No, it does not.
Can two or more people be included at the same location?
Yes, two or more people can have the app within the same household.
Does the device need to be plugged into a phone jack?
The device is a mobile app and therefore corresponds with the phone’s battery life.