Pioneer Emergency

Pioneer Emergency

Pioneer Emergency Response Service is a supplier of medical alert systems. Their business began over 30 years ago by Howard Feldman. In 1995, he had open-heart surgery and needed a medical alert monitoring system. Since then, he has had a strong passion for researching and testing the best medical alert systems in the industry.

Pioneer Emergency's mission is simply to "save lives and property". They have top-notch technology on all of their offered systems. They are a supplier and do not make their own equipment. They are manufactured by First Alert Professional, GE, Honeywell and other similar companies. Pioneer Emergency has many different quality devices to choose from. They are so confident you'll love their services, they offer a risk-free 30-day trial. If you don't love their system, simply return it for a full refund.

Rank Chart Our Score User Score
#1 9.1 8.6 Read Review
#2 8.8 9.1 Read Review
#3 6.7 8.5 Read Review
#42 2.8 0.0 Current

The Good

  • Devices
  • Warranty
  • Installation

Pioneer Emergency offers many high-quality devices at different price ranges. All of their devices will keep you complete covered and safe when you are at home alone.

Their warranty is excellent. Any damage to your equipment will be replaced at no cost to you. The only thing they don't cover is lost equipment.

The contract is month to month after the first three months. They also offer a risk-free 30-day trial. Try their product out for 30 days and if you aren't happy with it, they'll give you a full refund.

The installation is super simple. They will FedEx your system to you. Once you receive it, just visit their website to read their very easy instructions. They claim that the installation shouldn't take more than three minutes.

The Bad

  • Three-month contract
  • Equipment prices

You will first have to be tied into a three-month contract. However, after that, the contract is monthly. But if you want to cancel, you will have to actually send in your system by mail. That may be a hassle to some customers.

Their equipment prices are slightly higher than some of the competitors.

The Bottom Line

Pioneer Emergency offers several different options of high-quality products. Not only are their products top-notch, so is their customer service. Try out their system for 30 days, risk-free. If you don't like it, simply get a refund. If you do, you will not be locked into any long term contracts. You will also not be charged any activation fees and they will maintain the system for free.

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    June 16th, 2017

    the owner is a terrible person to deal with very self centered go elsewhere better people better equipment.

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