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MobileHelp

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9.3

Overall Score

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Belva Skinner Argyle, IA

I saw an ad on TV for it. It's easy to use.

4 years ago

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Bernard Beatty

I liked this one because it had a monitor, and there was no contract.

4 years ago

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Deb Glenwood, IA

Its mobile, can take it anywhere and affordable

4 years ago

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Shirley

It's expensive and we've had to replace the pendant twice in 2 years

4 years ago

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James E. Stanton Newark, DE

Very good knowing someone can help my wife when I not home

4 years ago

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Jeri Burks Hodgenville, KY

I figured that having it was better than nothing. The button seems to work alright.

4 years ago

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Kevin

worked well but I have no experience with similar product

4 years ago

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Sharon Boynton Beach, FL

It takes too long for someone to respond to the pushed button.

4 years ago

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Myvalentine Pinehurst, NC

Good locator, but need to add out and about alerts

4 years ago

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Halimin Sastra Montgomery Village, MD

Good customer service and emergency personal.

4 years ago

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Mary Rego

Mobile Help was the best option for my mother because of its price.

4 years ago

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Alicia Patterson, CA

I've had two false alarm situations. Not sure why these happend.

4 years ago

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Ann Rockport, TX

Its easy but have trouble getting it the right length

4 years ago

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Fully protected!!

A great value considering the number of options.

4 years ago

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Dave Lillich

A little difficult figuring everything at first...

4 years ago

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Barbara McCabe

good service and variety of monitoring devices

4 years ago

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Beth

It sounds the alert without provocation sometimes

4 years ago

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Marie

The fall alert went off several times without reason

4 years ago

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kathy dore Loganville, GA

When I needed help I got no response because I was told I held the button down too long.

5 years ago

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El Ukiah, CA

Bracelet inferior; repeatedly falls off; called for solution: go to Walmart to buy a new band.

5 years ago

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APV Pittsburgh, PA

Test always works right away easy to use

5 years ago

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Judy Rohrer Reston, VA

Mom doesn't like carrying transmitter in purse.

5 years ago

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Mrs Murphy Orem, UT

respond time of phone answering is too slow

5 years ago

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anonymous Round Lake, IL

I would like the neci device to also have voice recognition.

5 years ago

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Don Minneapolis, MN

It's very comforting to have the operator greet you by name. They have never failed to know where I was.

5 years ago

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barb keusen Richfield, OH

2 times accidentalbarb keusen use response fast/ loss power battery workrg fine

5 years ago

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N/A

Attention was given to my request questions

5 years ago

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Judy Zionsville, IN

Only used 1ce so far, but the response was prompt.

5 years ago

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LLEWELLYN Cedar Rapids, IA

IT HAS AUTOMATICLY GONE OFF TWICE AFTER GETTING WET IN THE SHOWER.

5 years ago

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anonymous Seattle, WA

Good products, good service that's all I can say

5 years ago

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Carol Anne Dixon, IL

I'd prefer a smaller outside botton. It's to heavy.

5 years ago

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Jane Southport, NC

Would like to be able to talk on both floors

5 years ago

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Jone Waterbury, CT

Fast response and kind medical personnel

5 years ago

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James Sargent Beltsville, MD

it takes to long for the fall button to be answered

5 years ago

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Zouboy Chevy Chase, MD

Very professional, friendly and helpful.

5 years ago

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Cathleen Woodland, CA

Everybody's been very pleasant, but I got to say that the device goes off whenever I touch it.

5 years ago

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Susan Seal Beach, CA

The service is pretty self sufficient, and it just makes me feel safer now.

5 years ago

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Mark Bronx, NY

Had to replace defective gps monitor

5 years ago

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Patricia Washington DC

My unit goes off unexpectedly too often.

5 years ago

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Marion Greybull, WY

I have not had to use them, but they increase the price every 3 months.

5 years ago

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David Lovington, NM

I rate them 9 becuae they are Gps enabled

5 years ago

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Roslyn Roanoke Rapids, NC

Very good equipment, standard service with an initial glitch.

5 years ago

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Fred Banzer Ormond Beach, FL

I'm pretty satisfied, but I haven't really had to use it so I really can't say how good it is.

5 years ago

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Doug F Port Saint Lucie, FL

Outstanding customer service, very much appreciated, especially during these trying times.

1 year ago

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Patricia Wiles

Albert was wonderful. I took the services because of how he. handled our phone time

1 year ago

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Jim Strickland Holdrege, NE

I was very happy with the entire process. It was all explained and then tailored to fit my needs!

2 years ago

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Debra Stanton Ashland, VA

Very knowledgeable and helpful with helping me understand the equipment and how they are used

2 years ago

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Kim Norris

I can’t ever remember to do a monthly check, so they text and remind me. I appreciate that.

2 years ago

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Suzanne O'Donnell

The products have been easy to use. We are very pleased with the service so far.

2 years ago

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Corsair M. Cox

So far it seems to be a good company. Great customer service. Haven't had to rely on them yet for an emergency.

2 years ago