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MobileHelp

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9.5

Overall Score

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Vicki Brickett

They are very knowledgable, courteous and

3 years ago

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star star star star star

Patricia DeVito

Best customer service very professional and willingness

3 years ago

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star star star star star

Scott Boylstein

Efficient system at very reasonable cost

3 years ago

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star star star star star

Doug McMillen

easy to install and very helpful representatives

3 years ago

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star star star star star

Robert T. MacIntosh

Patience with user during "false alarms" and reaction time.

3 years ago

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Brenda

Wonderful customer service. Great value for the money

3 years ago

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star star star star star

Julie Eagling

Great customer service. Prompt shipping of equipment.

3 years ago

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star star star star star

mary jane chapman

fast and courity and helpful good deal for your money

3 years ago

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Ronald

Their system is very simplistic.

3 years ago Edited January 10, 2024

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Roy

I don't like the carrying case for the device because it's difficult to use.

3 years ago

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Betty M

Fast response time; friendliness and helpfulness on phone.

3 years ago

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star star star star star

Curtis Putnam

They are responsive and helpful when needed

3 years ago

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star star star star star

Audrey Turner

The representatives are kind, helpful & supporters

3 years ago

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star star star star star

Tamara Rice

Very helpful and completely knowledgeable and friendly!

3 years ago

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star star star star star

Joseph Taienao

Quick response when I fell operator's very professional

3 years ago

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star star star star star

Arlene Renon

Easy to get things started. Good customer service.

3 years ago

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star star star star star

Best service, professional service and cost.

Best service for the money, courteous employees.

3 years ago

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star star star star star

Joyce Clark

The gentlemen was very friendly and very informative.

3 years ago

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Kelly

Haven't used or needed it yet. Aunt not wearing necklace, hanging on arm of chair.

3 years ago

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Reply from MobileHelp

Hi Kelly, Thank you so much for leaving such a review. Our Technical Support team would be happy to help you run a test and answer any questions your aunt may have about the system to get her more comfortable with using it in case it is ever needed. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Nov. 19th, 2020

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Kathy

Good value for the money. Good customer service

3 years ago

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john bila

Simple to use, durable, and gets an immediate response

3 years ago

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star star star star star

Vicki Williams

Quick response time and fall button and mobile unit

3 years ago

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star star star star star

Charles Taylor

Very patient people on the phone and very prompt to reply

3 years ago

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star star star star star

Anonymous

MobileHelp’s device is convenient and it was easy to use.

3 years ago

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star star star star star_border

Carol

Sometimes it goes off at night but it works well. I would recommend it.

3 years ago

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Kay

I’m thinking about sending it back. The signal is weak where I live. The device is great it just doesn’t work.

3 years ago

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Reply from MobileHelp

Hi Kay, We received your review and we apologize for any inconvenience you are experiencing due to the signal in your area. We would like to speak with you to resolve any issues and make sure you have the best system for your needs. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Nov. 19th, 2020

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Jacquese

I like it. They are very good and professional people.

3 years ago

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Channa

Testing it was easy. They are very attentive and helpful.

3 years ago

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Colette

Mobile help’s device is convenient to carry around.

3 years ago

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star star star star star

Donal Browning

Product met my needs and the price was competitive.

3 years ago

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Jan

Accidentally hit button, very quick response

3 years ago

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Ronald

They are right there when we needed them. Very prompt.

3 years ago

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Lucy

responsive immediately, even though it was false alarms.

3 years ago

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Martha L. Cook

When I needed help, they were there for me.

3 years ago

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star star star star star

Karen Franzen

Ease of setup, peace of mind, great customer service

3 years ago

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star star star star star

sarah benton

Easy to work with, everyone was genuinely nice.

3 years ago

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star star star star star

Craig

Reliability, ease of use and cost. Shipment was fast.

3 years ago

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DB

They are responsive and friendly when contacted.

3 years ago

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Kathleen Clunan

Easy to use and the setup went very smoothly

3 years ago

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Larry Griffie

Excellent service, Chris was very helpful, and professional

3 years ago

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Margaret O'Connell

Excellent phone help. We did have to replace a defective mobile unit.

3 years ago

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Peggy Rawls

Quick to answer and always done in a respectful manner.

3 years ago

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Robert Wagner

Very responsive and excellent equipment.

3 years ago

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Robin

good customer service/ devices work as needed

3 years ago

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susan Reed-Moore

someone always calls to make sure we are okay.

3 years ago

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Kalla

It is a little bit expensive but mobile help is fine.

3 years ago

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Velma

I like everything about having the medical alert device.

3 years ago

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Rashida

Everything seems to be okay right now. When I tested, it was okay.

3 years ago

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Paul Allen

Great equipment and fast response (to my accidental alarms)

3 years ago

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Terry

Polite, friendly and quick response time.

3 years ago