Name: MobileHelp
Rating: 4.6

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Verified Customer

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Candice Winkler

Exceptional to our questions and take care ,concerns

5 years ago

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Patricia goldsmith

The noble team are personable and caring

5 years ago

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Glory

Tested once. Prompt answer. Billing easy by year. Delivery of equipment promp.

5 years ago

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Sheila

Promptness when the button is activated, even by accident!!

5 years ago

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Mary P

They answered when I called and the person was clear speaking.

5 years ago

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Happy in Illinois

It works outside the house. I feel safer walking my dog.

5 years ago

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Tim

Very consistant and professional when a call is initiated

5 years ago

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Doris Krehbiel

They have been friendly as well as most helpful.

5 years ago

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MilasMom

Total professionalism of US-based customer service team.

5 years ago

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Bev Simon

The response time to an alert is terrific

5 years ago

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Robb Burlage

Attention to every detail, courteous responsiveness

5 years ago

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Thomas Bradshaw

Easy to reach. Quick about alarm good customer service

5 years ago

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Carol

Immediate help with kindness. Excellent equipment.

5 years ago

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Randal Hundley

Great product. Friendly, efficient service.

5 years ago

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Marvin

Well haven't needed so far but when I tested it got a response right away.

5 years ago

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Gary

Location doesn't work well on app when checking on my mother.

5 years ago

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Janet Ringel

They have always been very helpful with me. And carring.

5 years ago

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Diana Anastasi

They're very accurate and quick to reply with phone calls

5 years ago

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Ann Fort Madison, IA

I wear the one around my wrist. I like that it's more accessible.

5 years ago

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Sharon Toledo, OH

So far everything is good. I like that it has a GPS on it.

5 years ago

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Thomas

The customer service is helpful when you need help.

5 years ago

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Stanley

The customer service answer my questions very diligently.

5 years ago

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Janice Russellville, AR

It's fine as far as I am concerned. Customer service has been very helpful.

5 years ago

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Marie

The button on the device was very sensitive and went off unnecessarily.

5 years ago

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Carolyn

The device kept on malfunctioning which was very frustrating to me. It went off about 20 times.

5 years ago

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William

The people are friendly, and the device works very good.

5 years ago

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Josephine

MobileHelp's device is quite expensive. Customer service answered my questions.

5 years ago

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Thomas

MobileHelp is very quick at answering calls for help.

5 years ago

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Lois Susanville, CA

It is very easy to operate and I like how I can be covered away from home.

5 years ago

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Ethel

Everybody has been kind and good to me. The medical alert device just doesn't work for me.

5 years ago

Reply from MobileHelp

Ethel,

We are sorry to hear the system did not work for you! We hope in the future, if you are in the market for an emergency response system, that you will keep MobileHelp in mind!

Kind Regards,

MobileHelp

Feb. 7th, 2019

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Verified Customer

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William

The speed which they got the MobileHelp kit to me was very helpful and quick

5 years ago

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Brigid

When I asked them how to operate it, customer support was very helpful.

5 years ago

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Denver

They responded fast and the ambulance was there in no time.

5 years ago

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Barbara Ja Princeton, IL

The device is very light and it seems like everything's working fine.

5 years ago

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Barbara Las Vegas, NV

The customer service has been helpful whenever I called.

5 years ago

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Marita Ennis, TX

They are so quick to respond, and I am impressed with that.

5 years ago

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Michael Woodway, TX

Sometimes it goes off without a cause, but it does everything I need.

5 years ago

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Robert Albuquerque, NM

The system works well, all I have to do is turn it on.

5 years ago

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Ernest S Warren, OH

Everything works, and I like the way they treat people.

5 years ago

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Rosanna

It's comfortable and I am able to take it everywhere I go.

5 years ago

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Kevin

The device works fine and customer service answered all my questions.

5 years ago

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Richard San Antonio, TX

It works everywhere just not for enough hours.

5 years ago

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Anonymous

They're always there when I call, and it always works.

5 years ago

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Billy

One reason why I went with MobileHelp because it was the only one that did not have to be plugged in at night and also the price was better than any other ones that were online and I was just so impressed with this company. He accidentally pressed the button and immediately MobileHelp came on. When we had problems they fixed it immediately, since we had two problems they even gave me a little bit down to make up for the problem. If you are looking for price and you are looking for the best, I've done all the research and you can do it for yourself and you will find that MobileHelp is the best.

5 years ago

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Verified Customer

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Elizabeth Hartford, MI

I carry it with me when I leave. They respond quickly.

5 years ago

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John

Everything was easy to set up and it was all ready to go within a few hours.

5 years ago

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NL Pulaski, TN

The customer support is right there when I hit the button.

5 years ago

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Donna

They are very reliable and offered the fall button, which nobody else offered.

5 years ago

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Eve Bethlehem, PA

The customer service is good, as well as the response time.

5 years ago

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Lindonna

It's very easy to set up, the instructions are clear.

5 years ago