Name: MobileHelp
Rating: 4.6

check_circle

Verified Customer

star star star star star

Helen vance

Always helpful whenever I needed advice.

5 years ago

check_circle

Verified Customer

star star star star star

Joe Downey

Easy set up, much better coverage than previous company.

5 years ago

check_circle

Verified Customer

star star star star star

Muriel Anderson

I think they have great technology and customer service

5 years ago

check_circle

Verified Customer

star star star star star

Marie

The product is very easy to use and comprehensive service

5 years ago

check_circle

Verified Customer

star star star star star

bobby Long

Tbe delivery was was free and complete..

5 years ago

check_circle

Verified Customer

star star star star star

Juanita Boyd Cooper

Most responsive and concerned for my well being.

5 years ago

check_circle

Verified Customer

star star star star star

Bonnie

Customer service on phone is great and helpful.

5 years ago

check_circle

Verified Customer

star star star star star

Mary Sharbaugh

Friendly, informative, professional, helpful

5 years ago

check_circle

Verified Customer

star star star star star

Mary B. Finley

I called and it was sent out immediately

5 years ago

check_circle

Verified Customer

star star star star star_border

John Jackson

The device is too sensitive, not using it as often and I should

5 years ago

check_circle

Verified Customer

star star star star star

Susan Robertson

Respond quickly to button push, even if it was an accident.

5 years ago

check_circle

Verified Customer

star star star star star_border

Anne

so far so good. the prooduct seems to be working ok, customer service was great

5 years ago

check_circle

Verified Customer

star star star star star

Jim Scott

Easy to work with and responsive to my needs.

5 years ago

check_circle

Verified Customer

star star star star star

Rebecca Allen

Service has been great no problems at all. Very easy to use

5 years ago

check_circle

Verified Customer

star star star star star

Judy H

Ease of use set up unit and tested and it was ready to go

5 years ago

check_circle

Verified Customer

star star star star star

Evangeline L.Lindrooth

The staff is very pleasant and helpful and quick.

5 years ago

check_circle

Verified Customer

star star star star star

Daniel

Great job getting assistance to mother after her fall!

5 years ago

check_circle

Verified Customer

star star star star star

Brent Dayton

Responsiveness, clear direction, support, features

5 years ago

check_circle

Verified Customer

star star star star star

Brenda R

Professional and can rely on their respons time

5 years ago

check_circle

Verified Customer

star star star star star

Belinda Wngo

Very good system! Quick response & easy to reset

5 years ago

check_circle

Verified Customer

star star star star star

A.L. Fergus

Easy to set up and use. Great customer service!

5 years ago

check_circle

Verified Customer

star star star star star

Vicki Hahn

Always helpful in there when I need them

5 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Richard marsh

They took more cash then told to. They was told to take one payment the took two that put us in a bad rut for my glasses

5 years ago

Reply from MobileHelp

Richard,

We are sorry to hear about your experience, but were able to review your account and see that everything was resolved when we spoke to your wife. If you need any further assistance, please contact Customer Care at 877-827-6207, Option 4.

Best Regards,

MobileHelp

Mar. 13th, 2019

check_circle

Verified Customer

star star star star star

Penny Shockley daughter of Kenneth Smith

They were very easy setting up my Dad's system

5 years ago

check_circle

Verified Customer

star star star star star

MLW

knowledgeable sales representatives and NO hard sell

5 years ago

check_circle

Verified Customer

star star star star star

mark turley

prompt action to false alarms, courteous too

5 years ago

check_circle

Verified Customer

star star star star star

Lynn

Very knowledgable and helpful with best options per person

5 years ago

check_circle

Verified Customer

star star star star star

5 Dade City, FL

MobileHelp customer support is very responsive.

5 years ago

check_circle

Verified Customer

star star star star star

Kaliope Holiday, FL

They respond very quickly to the alarms that I set off.

5 years ago

check_circle

Verified Customer

star star star star star_border

John Schultz Krum, TX

When I first got it I ran a test and they were quick on the phone and answered.

5 years ago

check_circle

Verified Customer

star star star star star

Shirley Attebery La Habra, CA

I'm able to wear it all the time and it is easy to use.

5 years ago

check_circle

Verified Customer

star star star star star

Johnny Flemming Bakersfield, CA

It seems to have everything I need at home or away.

5 years ago

check_circle

Verified Customer

star star star star star_border

Betty Boynton Beach, FL

I like their service. It is very easy to hook up and convenient.

5 years ago

check_circle

Verified Customer

star star star star star

Paul Orleans, IN

I recommend the to anybody. They are very dependable.

5 years ago

check_circle

Verified Customer

star star star star star

Barbara Orange Park, FL

Everyone I have dealt with was very nice and helpful.

5 years ago

check_circle

Verified Customer

star star star star star

5 Arlington, TN

The company has very good customer support.

5 years ago

check_circle

Verified Customer

star star star star star

Howard

I called it once by accident, but they answered right away.

5 years ago

check_circle

Verified Customer

star star star star star_border

Anonymous

The device is quality, and I like how I am covered wherever I go.

5 years ago

check_circle

Verified Customer

star star star star star

Mary Lou

I do not like how the device is a little bulky.

5 years ago

check_circle

Verified Customer

star star star star_border star_border

Anonymous

The set up was really easy but the watch is too big for some folks, they need a smaller version.

5 years ago

Reply from MobileHelp

Hi,
We received your review and would like to thank you for your feedback. We are constantly looking to improve the customer experience with our services and equipment. We will definitely take your suggestion into consideration for future models of our equipment. Thank you for being such a valued part of our MobileHelp family.
Kind Regards,
MobileHelp

Mar. 3rd, 2019

check_circle

Verified Customer

star star star star star

Perry Cates

Customer service has been very good and helpful.

5 years ago

check_circle

Verified Customer

star star star star star

Bettie Harden

Whenever it goes off they have a fast response.

5 years ago

check_circle

Verified Customer

star star star star star

Gary Honaker

I like to wear the necklace most. It is very helpful.

5 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Mike Bullhead City, AZ

It is a good organization. I called customer service once and they helped me and I was happy with it.

5 years ago

Reply from MobileHelp

Mike,

Thank you for your kind review. Is there anything we can do to earn a higher score from you?

Best Regards,

MobileHelp

Feb. 27th, 2019

check_circle

Verified Customer

star star star star_border star_border

James H And Dolores J Dawson

The only thing I don't like is that you can't talk back on the button that you wear.

5 years ago

check_circle

Verified Customer

star star star star star

Deanna Penn

They have been so helpful every time I have called.

5 years ago

check_circle

Verified Customer

star star star star star_border

Bette Powell

The man who sold it to us was very nice. The setup is pretty self-explanatory.

5 years ago

check_circle

Verified Customer

star star star star star

Bill McFord

Fast delivery- easy set up! Great product and service!

5 years ago

check_circle

Verified Customer

star star star star star

Beverly Farmer

arrived quickly and explained easily how it operated.

5 years ago

check_circle

Verified Customer

star star star star star

Anne

Peace of mind for my mom and I. She feels more secure.

5 years ago