Name: MobileHelp
Rating: 4.6

check_circle

Verified Customer

star star star star star

Larry Oklahoma City, OK

Okay as far as I know. I don't dislike anything about it.

4 years ago

check_circle

Verified Customer

star star star star star

Joyce Menifee, CA

Used it the other day and it worked fine.

4 years ago

check_circle

Verified Customer

star star star star star_border

Minerva Phoenix, AZ

It's right there in an emergency if something happened. I like that.

4 years ago

check_circle

Verified Customer

star star star star star

Marty

Mobilehelp is really responsive and easy to use.

4 years ago

check_circle

Verified Customer

star star star star star_border

Connie Lebanon, TN

MobileHelp is great. The person in customer service was really efficient.

4 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Susan Dallas, TX

The device is so sensitive that if I barely touch it, it starts calling emergency help and is doesn't stop until somebody finally calls.

4 years ago

Reply from MobileHelp

Hi Susan,

We received your review and would like to contact you to resolve any issues. What is the best number for us to reach you? We apologize for any inconvenience that you have experienced. At MobileHelp we pride ourselves in providing a great experience to our customers. We want to ensure that you have not experienced anything less. We look forward to speaking with you soon.

Kind Regards,
MobileHelp

Aug. 6th, 2019

check_circle

Verified Customer

star star star star star

Paul Grand Prairie, TX

It is a good company. I like everything about the device.

4 years ago

check_circle

Verified Customer

star star star star star

anonymous Claridge, PA

This is for my mother. It's really easy to use.

4 years ago

check_circle

Verified Customer

star star star star star

Armand Newport, ME

The whole system works well. Very good response.

4 years ago

check_circle

Verified Customer

star star star star star

Marlene Mission, TX

When I called for some help they answered my questions.

4 years ago

check_circle

Verified Customer

star star star star star

Clara

When I hooked it up, it worked alright. I like the device.

4 years ago

check_circle

Verified Customer

star star star star star

Kenneth

The device is small and compact and it tested pretty well.

4 years ago

check_circle

Verified Customer

star star star star star

Vickie

I like everything about it, I appreciate having the device.

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous

I don't dislike anything. I have tested it and it's great.

4 years ago

check_circle

Verified Customer

star star star star star_border

Emanuel

They are responsive and they do what they say they are going to do.

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous Rancho Mirage, CA

Helpful on the phone, repeating instructions as needed

4 years ago

check_circle

Verified Customer

star star star star star

Ellen

They responded very quickly when the buttton was pushed.

4 years ago

check_circle

Verified Customer

star star star star star

Pam Bell Hackensack, MN

Easy to set up, and helpful to my parents

4 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

check_circle

Verified Customer

star star star star star_border

Loyd Jasper Dyersville, IA

The volume should be louder soI can hear it all over the house at night

4 years ago

check_circle

Verified Customer

star star star star star

Dennis Elkton, MI

Easy install, haven't needed emergency assistance yet.

4 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

check_circle

Verified Customer

star star star star star

Terry

The whole set-up was easy and the price is reasonable.

4 years ago

check_circle

Verified Customer

star star star star star

Diane

easy to set up, excellent customer service

4 years ago

check_circle

Verified Customer

star star star star star

Lisa B.

The system is easy to set up and operate.

4 years ago

check_circle

Verified Customer

star star star star star

Carolann Bass

Easy to set up the system, lots of support no

4 years ago

check_circle

Verified Customer

star star star star star_border

Judy M Shafron

I set alarm off with neck laniard. Wall button is defective.

4 years ago

check_circle

Verified Customer

star star star star star

Johnny Johnston

Never had a problem that they could not solve.

4 years ago

check_circle

Verified Customer

star star star star star

Gladys Parker

always nice to know someone is around to help

4 years ago

check_circle

Verified Customer

star star star star star

Rose Gaither

Button has worked every time button has worked every time

4 years ago

check_circle

Verified Customer

star star star star star

Elizabeth Wyatt Hope, AR

I can take it anywhere I go and I know ill be safe

4 years ago

check_circle

Verified Customer

star star star star star

Cathy Bowe Evanston, IL

The customer service has been very responsive.

4 years ago

check_circle

Verified Customer

star star star star star

Irwin schoenberg Melville, NY

Promptness of telephone and remote response.response.

4 years ago

check_circle

Verified Customer

star star star star star

Janet Anderson

Prompt response. Very kind and considerate

4 years ago

check_circle

Verified Customer

star star star star star

JO ANN ROSSELOT

HAVE ALWAYS BEEN THERE WHEN NEEDED AND COURTEOUS.

4 years ago

check_circle

Verified Customer

star star star star star_border

John

Good system, helpful CSR during ordering, Fall detection a bit too sensitive

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Josephine

Goes off with normal movements. Base station does not work in a large area as was claimed.

4 years ago

Reply from MobileHelp

Hi Josephine,
We received your review and would like to contact you to resolve any issues. What is the best number for us to reach you? We apologize for any inconvenience that you have experienced. At MobileHelp we pride ourselves in providing a great experience to our customers. We want to ensure that you have not experienced anything less. We look forward to speaking with you soon.

Kind Regards,
MobileHelp

May. 14th, 2019

check_circle

Verified Customer

star star star_border star_border star_border

Kathy Rothschild

Don't like it because I have to go where the transmitter works to communicate with the help person.

4 years ago

Reply from MobileHelp

Hi Kathy,

Thank you for contacting MobileHelp. If you press your button for help, you do not need to speak the operator to get assistance. If they are not able to communicate with you, they will still send help to your location. For more assistance with this, please contact Technical Support at 877-827-6207. Best Regards, MobileHelp

May. 14th, 2019

check_circle

Verified Customer

star star star star star

Mary Jane Bayne

Easy to use, competent professional support team

4 years ago

check_circle

Verified Customer

star star star star star

No name

Very helpful and it's works and had a good response

4 years ago

check_circle

Verified Customer

star star star star star

Susan Gigliotti

Great customer service plus no contracts

4 years ago

check_circle

Verified Customer

star star star star star

Steven

Response is immediate and friendly customer service.

4 years ago

check_circle

Verified Customer

star star star star star

Barry Erie, PA

The device is easy and convenient. It's easy to wear.

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous Bend, OR

I am pleased with the whole MobileHelp system.

4 years ago

check_circle

Verified Customer

star star star star star

Lawerence Case

Because it was so easy to set it up and use

4 years ago

check_circle

Verified Customer

star star star star star

John Neupert

They keep me informed and are easy to contact if needed.

4 years ago

check_circle

Verified Customer

star star star star star

Elma Parish

They have been very helpful whenever I have called. And

4 years ago

check_circle

Verified Customer

star star star star star

JAMES RIBAUDO Las Vegas, NV

QUICK ANSWERS AND CALL IF IT SEEM I NEED HELP

4 years ago

check_circle

Verified Customer

star star star star star

anonymous Vista, CA

Good equipment plus prompt, attentive service

4 years ago

check_circle

Verified Customer

star star star star star_border

Larry

Tested it, but never used in an emergency before. Test worked just fine.

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous

The service is both easy and convenient.

4 years ago

check_circle

Verified Customer

star star star star star

Micheal Hendersonville, TN

You can use the service almost anywhere you want.

4 years ago