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MobileHelp

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9.5

Overall Score

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Georgina mckemie Citrus Heights, CA

Great customer service. Love our worker.

3 years ago

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star star star star star

Jean Marshall Fort Myers, FL

Quick response when fall detected and testing is very easy

3 years ago

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star star star star star

Jane Johnson Nokomis, IL

Very quick to respond to my mothers calls

3 years ago

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star star star star star

Judy Breedlove Okeechobee, FL

Have helped with issues positively in several occasions.

3 years ago

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Kim Lamar, SC

Very quick response when alarm goes off.

3 years ago

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star star star star star

Ken Woolley Saratoga Springs, NY

Responded to accidental activation in a fast way

3 years ago

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star star star star star

Kristi Odessa, TX

Very informative and nice, device works great

3 years ago

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star star star star star

Joseph LeFever Tustin, CA

No contract required. Factory direct, no middle man.

3 years ago

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Linda Jenison, MI

Easy purchase, set up, activation. Equipment easy to wear and use.

3 years ago

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star star star star star

Jamie Fitzgerald Greeley, CO

Best at what I need to feel safe. Equipment is easy to use.

3 years ago

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star star star star star

Nancy Reitan Green Valley, AZ

Instead reply! Even when there is no need

3 years ago

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Nicholas Merritt Black Keswick, VA

Reasonable service and followup. good help from customer service

3 years ago

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star star star star star

Roger Pierski Mexico, MO

quick response when fall detector was activated

3 years ago

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star star star star star

Martha Kistler Mount Pleasant, IA

Helpful, Courteous, Quick to answer call for help

3 years ago

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star star star star star

Jackie Scott Filer, ID

Quick response & very help when alert goes off by mistake

3 years ago

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star star star star star

Ray Neosho, MO

Helpful from day one. I feel more secure.

3 years ago

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star star star star star

Carrie Las Vegas, NV

They are on top of things even if its a false alarm

3 years ago

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Patrick Rooney Salem, OR

I have not had it long enough to be completely confident in it yet. Great so far.

3 years ago

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Reply from MobileHelp

Thank you for your feedback! Is there anything we could do to earn a higher rating with you?

Aug. 11th, 2020

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Rosalie Ormand Yorktown, TX

Very helpful and knowledgeable with the questions I ask.

3 years ago

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star star star star star

Sara Paul Carrollton, MO

Peace of mind and able to be accessible everywhere you go

3 years ago

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star star star star star

Tim Point Reyes Station, CA

Very careful and responsive and cheerful service.

3 years ago

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star star star star star

Marguerite Claytor (I am her son, T.L., responding for her). Glen Allen, VA

Very dependable, even when accidentally alerted.

3 years ago

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star star star star star_border

Art & Celeste Hyzer Marietta, GA

right equipment for 2 people, reasonable price and good response to an alert.

3 years ago

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star star star star star

Dee Beaumont, CA

Good response, friendly, trustworthy and good product

3 years ago

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star star star star star

Dave Boulder, CO

Both times I've needed help, help quickly arrived.

3 years ago

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star star star star star

Toni Lexington, TX

Efficient, knows how to communicate with seniors.

3 years ago

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star star star star star

Dennis Cooper Harrison Township, MI

Have only had one false alert and it worked fine.

3 years ago

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star star star star star_border

Vickie Fergason daughter of Juaneva Megli Thomas, OK

So far everything they said has been true and they are very helpful

3 years ago

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star star star star star

Kathleen Alamogordo, NM

Very reliable. I feel safe having Mobile help in my home.

3 years ago

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Anna Kenney Rancho Santa Fe, CA

Fortunately I havent had to use it so It would be hard to rate it. I do feel Great knowing that I have it in case of an emergency

3 years ago

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Reply from MobileHelp

Thank you for your feedback. Is there anything we can do to earn a higher rating without you first having an emergency? If so, please let us know!

Aug. 10th, 2020

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star star star star star

Peter johnston Paso Robles, CA

So far all is good. Helpful friendly professional

3 years ago

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Ruth Portland, OR

Can’t take neck pendant into shower and hate the bright 2 lights (have to cover at night)

3 years ago

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Reply from MobileHelp

Hi Ruth. Your help buttons, neck pendant or wrist button can be taken into the shower, they are water proof. You would not want to take the mobile device into the shower, but the help buttons can definitely be worn while in the shower. We would be happy to go over your system and equipment with you. Please give us a call at 877-827-6207, Option 1.

Aug. 10th, 2020

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Dennis Silverton, OR

Good phone people, answer questions easily, quick response

3 years ago

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star star star star star

Janet Squilanti Paramus, NJ

equipment works well and excellent service

3 years ago

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star star star star star

Natalie Garfield Manhasset, NY

All equipment is user friendly and efficient

3 years ago

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star star star star star

Dorine Bennett Brooklyn, NY

It’s easy to use and gives me a feeling of security.

3 years ago

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star star star star star

David Lewiston, NY

Great response when needed contacted us very quickly

3 years ago

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star star star star star_border

Nancy Doutt Big Flats, NY

Complete safety features...personal, bedside and bathtub safety.

3 years ago

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star star star star star

Karen New Castle, PA

Fast friendly attention when interacting.

3 years ago

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Marita Frank Wilmington, DE

Have been very responsive to all requests and/or problems.

3 years ago

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star star star star star

George Gann Miami, FL

Response was quick, clear, yet efficient

3 years ago

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star star star star star

Ruth hirtz Fort Lauderdale, FL

Waterproof for use In pool. Easy to fit in bag or pocket.

3 years ago

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star star star star star

Mrs. Lynn Fleming Louisville, KY

Was very professional the first time we had to use it

3 years ago

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star star star star star

John Fontana Fraser, MI

They are very quick to answer when you call for help

3 years ago

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star star star star star

Anonymous Lake Zurich, IL

I tested it and it was fine. They set me up and I’m good.

3 years ago

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Judy Jeffersonville, VT

Support is very helpful and setting it up was easy.

3 years ago

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star star star star star_border

Kim Lancaster, SC

The security it provides is excellent. I can say they are prompt.

3 years ago

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star star star star star_border

Binh Gilbert, AZ

MobileHelp is fast and helps its customers. It works really well.

3 years ago

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Mike Rockton, IL

The only thing I see is that it takes some too long to answer your call. I am looking around for another company.

3 years ago

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Reply from MobileHelp

Hi Mike,

We would be happy to review any alarms you are concerned about. Please contact our Technical Support Team at 877-827-6207, Option 1.

Jun. 20th, 2020

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Eugene Hamilton, TX

It seems to be working very good. I get good benefits.

3 years ago