Name: MobileHelp
Rating: 4.6

check_circle

Verified Customer

star star star star star

Jeffry Wexford, PA

Good installation help and quality product

1 year ago

check_circle

Verified Customer

star star star star star

Carole Smith Tucson, AZ

Great customer service. Very professional and efficient.

1 year ago

check_circle

Verified Customer

star star star star star

Roger Wadsworth Delaware, OH

quick reponses and excellent customer support.

1 year ago

check_circle

Verified Customer

star star star star star

Rob Mustachi Brooksville, FL

Very reactive to any alarm. Great customer service.

1 year ago

check_circle

Verified Customer

star star star star star

Sharron Lee Tacoma, WA

One call made by customer quick response

1 year ago

check_circle

Verified Customer

star star star star star_border

Gayle Riverside, IA

system reliable, sensitive and easy to use. multiple options

1 year ago

check_circle

Verified Customer

star star star star star

David Wampler

No emergency yet but tests work and a mistake

1 year ago

check_circle

Verified Customer

star star star star star

Karen Houston, TX

Wanted to make sure they could answer all my questions

1 year ago

check_circle

Verified Customer

star star star star star

Marley Stuart, FL

Great service/instant contact with live person

1 year ago

check_circle

Verified Customer

star star star star star

JANICE MARTIN Philipsburg, PA

good product...customer service very helpful

1 year ago

check_circle

Verified Customer

star star star star star

Virginia Daum West Milton, OH

They called fast when the device wasn't working.

1 year ago

check_circle

Verified Customer

star star star star star

Karen Hollywood, FL

Had to use the device once for a fall and worked very well.

1 year ago

check_circle

Verified Customer

star star star star star

Robert D Milne Las Vegas, NV

easy to use and easy to install excellent customer service

1 year ago

check_circle

Verified Customer

star star star star star

Patricia Peters Haines, AK

They were quick and efficient when needed

1 year ago

check_circle

Verified Customer

star star star star star

Deborah Dunn Lakeland, FL

Very easy. Customer support is wonderful

1 year ago

check_circle

Verified Customer

star star star star star

Lori A Brofford Marysville, OH

always helpful support. patient & caring

1 year ago

check_circle

Verified Customer

star star star star star

Shirley McKinney

Since I received it, I fell and it worked really well.

1 year ago

check_circle

Verified Customer

star star star star star

Carol Megee Tarpon Springs, FL

Great customer service. Fast response. Easy use of product.

1 year ago

check_circle

Verified Customer

star star star star star

Brian Monroe, WA

Quite satisfied with the product and service

1 year ago

check_circle

Verified Customer

star star star star star

Lorraine Venzuch Scottsdale, AZ

Great response time and excellent customer service

1 year ago

check_circle

Verified Customer

star star star star star

Robin Taylor Columbia, MO

Explained well how the whole system works.

1 year ago

check_circle

Verified Customer

star star star star_border star_border

richard swanson Naperville, IL

fall device totally useless-does NOT register falls when device falls on soft area like a chest

1 year ago

Reply from MobileHelp

Hi Richard, We received your review and we apologize for the issues you are experiencing with the automatic fall detection. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to help resolve this issue and provide you with any equipment replacements needed. At MobileHelp we pride ourselves in providing a great experience to all of our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Sep. 30th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Ronnie Duran Denver, CO

I feel that the price is too high, and I don't like having to charge it every day, I don't like that it's too big.

1 year ago

Reply from MobileHelp

Hi Ronnie, We received your review and we apologize for the issues you are experiencing with the equipment. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to help resolve these issues. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Wanda Mooney Knoxville, TN

It covers everywhere, shower, store, travel.

1 year ago

check_circle

Verified Customer

star star star star star

Victoria Filomeo Rodeo, CA

immediate response when the pendant is activated

1 year ago

check_circle

Verified Customer

star star star star star

Diana wellman Henderson, NV

Easy to use and freedom to move around without worrying

1 year ago

check_circle

Verified Customer

star star star star star

Perla Pumariega Miami, FL

The service is good. They answer the phone faster.

1 year ago

check_circle

Verified Customer

star star star star star

Brenda Cromer Miller Pawleys Island, SC

Prompt, easy to understand the product, patient

1 year ago

check_circle

Verified Customer

star star star star star

Tricia Mautone Yorktown Heights, NY

Good customer service and easy products to use.

1 year ago

check_circle

Verified Customer

star star star star star

Colette Takoma Park, MD

Easy to use. Very responsive and helpful staff.

1 year ago

check_circle

Verified Customer

star star star star star

AF Verona, WI

on task, hepful, know how it works and good communication

1 year ago

check_circle

Verified Customer

star star star star star

Charlotte Davis Mashpee, MA

Immediate response and reminders to charge iy

1 year ago

check_circle

Verified Customer

star star star star star

Charlene L Fraser Raymond, ME

Telephone experience and follow up was good.

1 year ago

check_circle

Verified Customer

star star star star star

Aloma Arp Hinton, WV

They contact me immediately if somethg happens

1 year ago

check_circle

Verified Customer

star star star star star

James Allen Johns Shawnee Mission, KS

Good customer service and easy to follow setup directions

1 year ago

check_circle

Verified Customer

star star star star star

Kate I Angst Silver Spring, MD

when I pushed button by mistake could cancel easily

1 year ago

check_circle

Verified Customer

star star star star star

Ruthie Lee Woodland, CA

Easy to use easy to recharge power very good product

1 year ago

check_circle

Verified Customer

star star star star star

Richard Page DE Pere, WI

Their response service. I can actually talk with people.

1 year ago

check_circle

Verified Customer

star star star star star

Margarita Tampa, FL

From the beginning the process was easy and right on

1 year ago

check_circle

Verified Customer

star star star star star

ROBERT L SMITH Cincinnati, OH

I FELL AND IT PERFORMED AS ADVERTIVERTISTED

1 year ago

check_circle

Verified Customer

star star star star star

Vera Stanwood, WA

Followed up to make sure the device was working.

1 year ago

check_circle

Verified Customer

star star star star star

Sara Garetz Hercules, CA

easy to set up and good customer support.

1 year ago

check_circle

Verified Customer

star star star star star

Terry M Fort Lauderdale, FL

My mother needed help and the system worked!

1 year ago

check_circle

Verified Customer

star star star star star_border

Mary Anson Alexandria, VA

They were courteous, knew their product and offered the best advice for me.

1 year ago

check_circle

Verified Customer

star star star star star_border

Barbara Southron Irvine, CA

Equipment worked well but we received a free unit from our insurance company

1 year ago

check_circle

Verified Customer

star star star star star

Thomas Dougherty Baden, PA

When I needed them, the response was quick, and thorough.

1 year ago

check_circle

Verified Customer

star star star star star

Madeline Hershenson Charleston, SC

When my brother in law fell the emt came immediately

1 year ago

check_circle

Verified Customer

star star star star star

Steph Stoner Manchester, PA

Very easy to install and no problems so far

1 year ago

check_circle

Verified Customer

star star star star star

Diana Sutton Bethalto, IL

Called immediately when l accidentally dropped my pendant

1 year ago

check_circle

Verified Customer

star star star star star

Mary Lohmann Denver, CO

They have been doing their end of the job well

1 year ago