Name: MobileHelp
Rating: 4.6

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Verified Customer

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Randall Evans Iselin, NJ

Works as advertised. System is easy to use. Peace of mind

1 year ago

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Verified Customer

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Barbara Eder Phoenix, AZ

Easy to set up and use. Charges fast. Comfortable to wear

1 year ago

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Verified Customer

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Jeannie wood Huntingtown, MD

Everyone that I talked with was very helpful and pleasant

1 year ago

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Dawn Lisenby Burkeville, TX

Ease and politeness of original and all other contacts

1 year ago

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Mary Ruth Dunleavy Dunlap, TN

Great costumer service and excellent service overall.

1 year ago

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Donald Davis Ellettsville, IN

It works and no drama issues with this company

1 year ago

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Richard Scottsdale, AZ

They answered my call quickly and asked if I needed help.

1 year ago

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Concetta Vitalr Staten Island, NY

Performs exactly as promised. Fall feature is reassuring.

1 year ago

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Verified Customer

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Joanne Yeager Jefferson, GA

Very quick response and shipping of my unit was fast.

1 year ago

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Verified Customer

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Craig Stewart Vero Beach, FL

Makes me feel comfortable knowing help is available.

1 year ago

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Verified Customer

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Barbara Schmidt Merrill, WI

My husband tripped and the unit didn't detect it. What is the phone number to call when testing?

1 year ago

Reply from MobileHelp

Hi Barbara, We received your review and we are sorry to hear about this incident. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon, thank you for being the most valued part of our MobileHelp family.

Nov. 26th, 2022

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Verified Customer

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Barbara Pittsfield, MA

Good customer service. Never score perfect as all should strive to be better.

1 year ago

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Jeanne Stutzer San Diego, CA

We just started using the devises and so far they've been helpful with that.

1 year ago

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Melvin E. Hillier Bella Vista, AR

They are quick to repond to any problem.

1 year ago

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Nyle Neumann Goodyear, AZ

Quick response when I accidentally turned the alert on.

1 year ago

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Jay Pardo Rochelle Park, NJ

Smooth experience with purchase and test so far

1 year ago

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Robert Vaiden Toano, VA

Reliable. Responsive. Provides peace of mind.

1 year ago

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Betty cardwell Louisburg, KS

always ready to respond to any situation

1 year ago

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Rita Back Salem, OR

Easy to sign up. Customer Rep very knowledgeable.

1 year ago

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Pat Wagner Las Vegas, NV

Quick response when my mom pushes her alarm.

1 year ago

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Rick Heuslein Manchester, NH

excellent response time and very good follow up

1 year ago

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Kathy Frank New York, NY

At tentative and helpful great customer service

1 year ago

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Connie German Brooklyn, NY

I like it and the people were very friendly

1 year ago

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Sandy Pleasant Hill, OR

We haven't had to use them but all interactions to set up were good.

1 year ago

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Patricia Pettit Las Cruces, NM

tech support and customer service were extremely helpful

1 year ago

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Theris Parham Memphis, TN

They are reliable and I like the cost of the product

1 year ago

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Verified Customer

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McConnell Linda Gastonia, NC

Easy to purchase. Great customer service.

1 year ago

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Bonita Doellman East Saint Louis, IL

Ease in acquisition of equipment and ease of use

1 year ago

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Verified Customer

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JoAnn McGee Coram, NY

when I fell the EMT was at my house in no time.

1 year ago

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ryan Feasterville-Trevose, PA

ease of use. polite. affordable. prompt on delivery

1 year ago

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Trina K. Kelly Lady Lake, FL

Excellent customer service. They got me what I wanted.

1 year ago

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Homer Cumberland Florence, MS

They don't waste time on getting back to you

1 year ago

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Brian Belliveau Ashburnham, MA

Customer service from first contact to current

1 year ago

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Dorothy Porter Corryton, TN

It comes with a lot of features, sleek looking.

1 year ago

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Elisa Siciliano

Overall things work well but I did get a piece of brand new equipment that did not work tight.

1 year ago Edited January 10, 2024

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Ruth Rittmeister Honolulu, HI

I got the answers I wanted right away. Equipment good

1 year ago

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Caron stoltzfus Boulder, CO

They always answer when I accidentally push my button.

1 year ago

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L vater Conroe, TX

Great service, great people, great cost.

1 year ago

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Barry Young Ventura, CA

They talked me through set up. very easy.

1 year ago

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Lucille Churchill South Royalton, VT

I had occasion to use it for medical help and the response was very prompt.

1 year ago

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John carr Huntsville, AL

Cost and rapid response to emergency calls

1 year ago

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Eileen Hardy Irwin, PA

Prompt response, outstanding customer service

1 year ago

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Linda borneman Kaukauna, WI

Very easy to use and comforting to the children

1 year ago

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Roger Calantone Okemos, MI

GREAT followups. instant action on problems

1 year ago

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Michelle Rochelle, IL

friendly customer services, fast delivery

1 year ago

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Not required

Some employees are more knowledgeable and more helpful than others.

1 year ago

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MARY COLE Knoxville, TN

I like it so far, but I wish I didn't have to recharge the button.

1 year ago

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earl wayne taylor Vancouver, WA

their lockbox didn't open this morning for emts. they are sending new one

1 year ago

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Schuwanna Tate Hampton, VA

Quality of service when need help customer service support

1 year ago

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Verified Customer

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Kathy Fleming Spokane, WA

Customer service and technical assistance

1 year ago