Name: MobileHelp
Rating: 4.6

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Verified Customer

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Ronald C Strandberg Glenview, IL

Had fast response to problem I had. Courteous and knowledgeable.

1 year ago

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Verified Customer

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Marlene Guay Dover, NH

Have not had to use, but it is a comfort to know its there if I need help

1 year ago

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Verified Customer

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Amy Cockeysville, MD

Very easy to set up and enroll. I like the small micro device.

1 year ago

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Verified Customer

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Larry Dunst Woodstock, GA

Fast responses to test contacts. Have not had an actual need at this point.

1 year ago

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Verified Customer

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Gloria Holt East Orange, NJ

Quick response to falls, easy to set up.Customer service was good. Like the price.

1 year ago

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Verified Customer

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Debb Walker Mobile, AL

Excellent for individuals that have a tendency to fall and are independent.

1 year ago

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Verified Customer

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Tony Chamblin Georgetown, KY

Everything as promised. They are good at checking in reguarly.

1 year ago

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Verified Customer

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Patricia A Wilkerson Harold, FL

The system, the wrist ban, and the neck pendent all work well for me.

1 year ago

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Verified Customer

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Susan Phillips Marietta, TX

I feel very good. Knowing my mom is safe at all times. She loves the watch.

1 year ago

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Verified Customer

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Wayne Hancey Hyde Park, UT

I had another brand previously. It was a landline unit only...

1 year ago

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Verified Customer

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Connie Douglasville, GA

It meets all the concerns and needs for my 96 year old Mother

1 year ago

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Verified Customer

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Chris Poleski Buford, GA

Simplicity on use. Having peace of mind that help is a button away

1 year ago

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Verified Customer

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Judy Jenkins Kilgore Palm Coast, FL

It really works! Makes me feel secure now that I live alone.

1 year ago

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Verified Customer

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stefanie jonrowe Oakland, CA

easy to reach, always kind, takes time to make sure that question is answered.

1 year ago

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Verified Customer

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Joe Farmer Athens, GA

Great customer service and all of my orders were delivered in a timely fashion.

1 year ago

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Verified Customer

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Shirley Graves Conroe, TX

Prompt response snd knowledgeable about the use of the system and it's services

1 year ago

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Verified Customer

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Patricia Mills Fort Pierce, FL

Battery only lasts 30-34 hours. Customer service advised leaving on charger for 4 full hours. This doesn't help.

1 year ago

Reply from MobileHelp

Hi Patricia, We received your review and we apologize for the issues you are experiencing with the battery life. Our Technical Support team will be happy to help resolve this issue and provide you with any equipment replacements needed. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Nov. 28th, 2022

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Verified Customer

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Evelyn Linton Moss Point, MS

Low price, staff so patient in answering all questions Was easy to use

1 year ago

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Verified Customer

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Maria Dillingham Paramus, NJ

they have always been very responsive and know their product really well

1 year ago

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Verified Customer

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Beth Ellen Moore Newnan, GA

Very responsive, user-friendly equipment, great customer service

1 year ago

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Verified Customer

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Jan Midbo Westtown, NY

Ease of set up and expert technologists are easily available by phone.

1 year ago

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Verified Customer

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Bonita J Miller Camarillo, CA

Have not actually had to use them but very helpful when I accidently called.

1 year ago

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Verified Customer

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Florence King Shrewsbury, PA

Easy to order response staff we have not had to use this yet but have piece of mind with it

1 year ago

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Verified Customer

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William Albert Trewyn Mount Juliet, TN

very satisfied with service, and thankful for the 24/7 monitoring.

1 year ago

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Verified Customer

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Richard Harrod/ OV Harrod Brownsboro, TX

Easy to use,give Pease of mind to me & my father if I'm not indoors with him

1 year ago

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Verified Customer

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Nancy Hussar Johnson City, NY

Good experience with salesman and with op;erators when call alert pushed by accident

1 year ago

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Verified Customer

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Sherrin Meaux Kenner, LA

easy to set up and work well with elderly (my mom) getting used to wearing device

1 year ago

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Verified Customer

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Helen L Smith Austin, TX

Friendly, knowledgeable, confident employees who answered our questions.

1 year ago

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Verified Customer

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Peggy Park Ridge, IL

They were very helpful when I was trying to choose a system.

1 year ago

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Verified Customer

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Beverly Donaldson Duluth, MN

Inconsistent communication. We were given incorrect information about access to change service address, phone numbers to learn how to

1 year ago

Reply from MobileHelp

Hi Beverly, We received your review and we are sorry to hear that you have received some incorrect information. At MobileHelp we pride ourselves in providing a great experience to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on to help resolve these issues? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon, thank you for being the most valued part of our MobileHelp family.

Oct. 28th, 2022

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Verified Customer

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Rose Pecaro Phoenix, AZ

It gives me complete protection in my home and outside my home.

1 year ago

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Verified Customer

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Stephen Berto Miccosukee Cpo, FL

Seems to have all the functions I need for home and when I go out

1 year ago

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Verified Customer

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Julie Zobel Harbor Springs, MI

Excellent and fast service= very friendly and helpful staff.

1 year ago

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Verified Customer

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Betty Thompson Groveton, TX

Operator during check calls is very nice. Getting started was easy.

1 year ago

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Verified Customer

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Francis Larocca Chicago, IL

Fast response time. I trust their service if I were to have an emergency.

1 year ago

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Verified Customer

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Evelyn Hinsdale, NH

They have been so helpful even with my calling them a few times with questions

1 year ago

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Verified Customer

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John Ferranti Chesterfield, VA

Professional and complete response to my questions and concerns.

1 year ago

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Verified Customer

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Nancy Thomas Waukegan, IL

Prompt good service for health alerts with securing one's life

1 year ago

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Verified Customer

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Clara Allevato Warren, MI

The equipment came the next day and was easy to install. I feel secure in my home now.

1 year ago

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Verified Customer

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Jeannette Rose Claremore, OK

Have accidentally bumped one of them and they acknowledge quickly.

1 year ago

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Verified Customer

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Kirk Thomas Post Falls, ID

Very easy to get started with, they were very helpful, so far so good

1 year ago

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Arlene Field Olympia, WA

Are very helpful and always get right back to me when they say they will

1 year ago

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Verified Customer

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Charleen Hidde Waupun, WI

Always reply if my mom pushes her button even she doesn't them

1 year ago

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Verified Customer

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Nancy Darish Medford, MA

Constant false alarms with the fall detection device. And the mobile speaker does not hold its charge.

1 year ago

Reply from MobileHelp

Hi Nancy, We received your review and we apologize for the issues you are experiencing due to the false alarms and battery life. Our Technical Support team will be happy to help resolve these issues and provide you with any equipment replacements needed. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Oct. 7th, 2022

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Verified Customer

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Tomacine Gonzales Kerrville, TX

I haven't needed to use the service but to know they are there is extremely reasuring.

1 year ago

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Verified Customer

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Devonah Clay Lima, OH

Any contact with your company has been easy and very helpful.

1 year ago

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Verified Customer

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Wendy Fillmore Coventry, CT

friendly, fast delivery and the equipment/service actually works

1 year ago

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Verified Customer

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Barbara LaBauve Iowa, LA

Every person I spoke with was very nice and explained everything to me.

1 year ago

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Verified Customer

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Leslie K Emerick Olympia, WA

They were responsive and delivered the equipment in a timely manner.

1 year ago

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Verified Customer

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Nelson Griffith Lagrange, GA

Good device. Simple for Mother to use. Lots of mobility. Quick response.

1 year ago