Name: MobileHelp
Rating: 4.6

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Verified Customer

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Mamie And Ronald

I had great help with MobileHelp. Every time I called, I never had a problem. I've had great customer service.

5 years ago

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Verified Customer

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Anonymous

I like that the device doesn't require a phone line and I like the little lights on the buttons. It's good for people to see the buttons.

5 years ago

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Verified Customer

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Ken Bath, MI

Every time I needed them, they are right there. Well I like it because its affordable and I carry it with me.

5 years ago

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Carolyn Caldwell, TX

I've tested it and it doesn't take long for me to get to them. It's pretty quick when you press the button.

5 years ago

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Verified Customer

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Lynn Denison, TX

They've been very helpful in every instance. We tested it about a month ago and it was just fine, it works great.

5 years ago

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Verified Customer

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Marjorie Paris, TX

I am satisfied with the device because it does its job. I like the charger stand that it comes with.

5 years ago

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Verified Customer

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Ronald Victorville, CA

I think it is a really great service to have, but I don't like the style of the device and it is too complicated.

5 years ago

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Verified Customer

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Molook (Melly) Carmichael, CA

When I first tested it, someone called right away and they were very polite. The device is vey easy to use.

5 years ago

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Barbara Indianapolis, IN

It's a good price and my experience with it is good, I have only set if off accidentally when I first got it.

5 years ago

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Verified Customer

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Ace

It works good. They have been courteous and kind when I call if I have a problem and even if I don't have a problem.

5 years ago

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Doris Urbana, IL

It is something worth having. I like it very much. I test it and they are right on it, it is just what we need.

5 years ago

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Verified Customer

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Carol Sue Winchester, KY

The necklace is too sensitive. I walked down my driveway to get my garbage cans and the wind blew and then I had the fire department at my door.

5 years ago

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Verified Customer

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Susan

I don't have any problems with it. They were very helpful with any question and I got it all up and running.

5 years ago

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Verified Customer

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Russell Davenport, IA

It is small enough I can take it with me anywhere I need to go. I have tested it twice so far and it's been very easy.

5 years ago

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Judy

when I called them you know not have any problems, whoever I talked to they're always willing to help me.

5 years ago

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Shirley

If I have to call, they always answer right away. I don't really need the device at this point though.

5 years ago

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Melissa Alma, GA

They are very prompt when they respond to my dad's calls. He did fall one day and it didn't work and he couldn't get help.

5 years ago

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Verified Customer

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Madelyn Denver, CO

They are very prompt when resolving any issues I have. They were very nice about accidentally pressing the button.

5 years ago

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Verified Customer

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Harlow Janesville, WI

I have not complaints. The device works great. I am an old man with trouble hearing, but the device works great.

5 years ago

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Verified Customer

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Anonymous Crossville, TN

I haven't had the device for long, but it works great when I test it. The customer service is great because they answered all of my questions.

5 years ago

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Verified Customer

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Kathy Kingsport, TN

Sometimes the response time is a little slow when we tested the device, but it works great and we are satisfied with it.

5 years ago

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Verified Customer

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Rebecca White Bluff, TN

They are very nice every time I call. I have never had to use the device, but I am very satisfied with it.

5 years ago

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Verified Customer

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Shirley Quincy, FL

All the features on my MobileHelp are great. I tested it out when I first received it and it went okay.

5 years ago

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Verified Customer

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Donald Youngsville, NC

Even when you accidentally press the button, they always call right away to make sure everything is ok.

5 years ago

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Anonymous Las Vegas, NV

I carry it with me wherever I go. I have only had it for 3 weeks, but everything is working great so far.

5 years ago

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Verified Customer

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Mary Waynesboro, MS

The one you wear is too sensitive but other than that it's all great. They got here promptly on time.

5 years ago

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Verified Customer

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Vickie Stockbridge, GA

They were very nice to me and very knowledgeable. It went well when I tested it. I like everything except the price.

5 years ago

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Verified Customer

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Elone Ruidoso Downs, NM

They are very efficient and I appreciate that. I had a little bit of health problem and I called them and it worked.

5 years ago

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Verified Customer

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Patricia Sacramento, CA

I have never had a problem with them and they are always there if I make a mistake and get my button wrong or whatever.

5 years ago

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Verified Customer

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SHARYN Thompson

Although I've only had to utilize it once or twice, the response time was much quicker than Medical Alert!!

5 years ago

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Verified Customer

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Linda A Smith

Excellant customer service, no sales pressure, agent worked to give me best rate possible, very friendly

5 years ago

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Verified Customer

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Bonnie Wyrick Okeechobee, FL

Because it does give you independence, however I find having to carry the mobile speaker with you when you exit the house a little annoyance.

5 years ago

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Verified Customer

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Annette Klein

Haven't hard to use them YET, but when some how I pushed a button by accident, they were right there.

5 years ago

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Verified Customer

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Rae Sandler

Called and talked to a rep, had the system the next day, easy to set up. I am very happy with the system.

5 years ago

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Pat

I had the service for about 2-3 weeks and needed to use it. I was pleased with the quickness of their response and their concern.

5 years ago

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Earl Bihlmeyer

Rated 5 because they have earned it. Their personnel are knowledgeable, well spoken and very helpful.

5 years ago

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Cecil Smalley

I wear my necklace to bed. I rolled over and accidentally pushed the button. I was called immediately.

5 years ago

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Bernard Cruz

we have not had to use it for emergency , but delivery and explanation of the product was very complete

5 years ago

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Verified Customer

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Vicki Greenwood, daughter of Joyce Pottorff.

The alert alarms once or twice a week for no reason. When this happens the device is laying on my Mother's dining table.

5 years ago

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5 Mountain View, MO

I have accidentally pressed my button three times and they have always been there when I needed them.

5 years ago

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5 Warsaw, IN

When I tested it, I got a quick response and I have been very satisfied and comfortable with my device ever since.

5 years ago

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5 Prosperity, SC

The customer service people are very informative, polite, and nice. I like the fall detection and GPS in the device.

5 years ago

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Jerry South Saint Paul, MN

When we sent out an alarm for the call, they sent an ambulance to our house, and got her to the hospital right away.

5 years ago

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Carmen New York, NY

The price that I pay for it is very good. I check the device every month, and they answer right away.

5 years ago

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Alex Owensboro, KY

I was in the kitchen and I fell down and they followed up on everything. I have already recommended it to people.

5 years ago

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Norman Beaudoin Athens, GA

I haven't really had to use it but it seems to always be working correctly. I like that I can travel with it.

5 years ago

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Verified Customer

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Terzia Plummer Priest River, ID

There was no sales pressure, and I really like that. They've also been really responsive and helpful so far.

5 years ago

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Verified Customer

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Irene Farwell Atlantic Beach, FL

It works and comes on very loudly, then they get here quickly. But, it would be nice if it was cheaper.

5 years ago

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Kathy Cullen Howard City, MI

I had to replace the first necklace and I'm a little afraid that the second one will keep going off. However, the watch is top notch.

5 years ago

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Verified Customer

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Anonymous Poway, CA

I got this because of the pricing and advertisements. So far, the equipment has been good and exactly as advertised.

5 years ago