Name: MobileHelp
Rating: 4.6

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Verified Customer

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John freitas Newtown, PA

Although i have only this service a short while, they have quickly responded to a couple of false alarms

4 years ago

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Verified Customer

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HELEN A. STANLEY Kearney, MO

comparing to Med Alert the neck is better it don't give false alarms because how it's made. the wristband is better too

4 years ago

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Verified Customer

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Frances Kasenow Bordentown, NJ

easy setup and really works - accidently unpluged when cleaning and received an immediate call - great

4 years ago

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Verified Customer

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Cory Smith

A false alarm with the fall detector put the system in motion and follow-through was flawless. The system works!

4 years ago

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Verified Customer

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Jody Traver

Haven't had to use it yet. I did sent by accident and response was fast. Feel better having it because of balance and dizzy issues

4 years ago

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Verified Customer

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R Pinkham

Have not had to use it. (NA?) How many times can I say I don't know? I'm happy I haven't had to use it

4 years ago

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Verified Customer

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Kara Swenson

It was explained well over the phone before my purchase and the customer service after purchase was excellent!

4 years ago

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Verified Customer

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Ernest

They are fast and reliable to answer. I feel very comfortable and safe having this device in my home.

4 years ago

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Verified Customer

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Karen

The system was very easy to set up,customer service was great. Thank goodness we haven't had to use it yet.

4 years ago

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Verified Customer

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KATHY LAY

I love the feeling of always feeling safe in my home and away from home and they make sure that I am.

4 years ago

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Verified Customer

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Judy

so far so good....setting up and getting use to the equipment at times was hard for my 94 year old mother

4 years ago

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Verified Customer

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Gary Fall

product and price are a little better than standard from the norm, but customer service is exemplary.

4 years ago

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Verified Customer

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RETA ANDRUS

They were helpful and considerate, I absolutely love the small oval piece, it's lightweight and easy to conceal

4 years ago

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Verified Customer

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Marcella Quinn

I haven't used the fall protection yet, but your customer service has been very helpful and friendly.

4 years ago

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Verified Customer

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Stephen Richards

Excellent customer service. Not a hard sales pitch. Very patient and answered all of my questions.

4 years ago

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Verified Customer

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Arlene S. Faber

Excellent service with complete knowledge of product. Excellent pricing. Very understanding and compassionate.

4 years ago

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Verified Customer

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Carol Melander

Small, lightweight pendant, long lasting battery requires no charging, reasonable price and great customer service.

4 years ago

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Verified Customer

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Carmen Oguz

I have only been working with this system for less than a month. It has potential to be 5/5 stars, but I can only rate it as 4/5 for now.

4 years ago

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Verified Customer

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Dave Leewaye

I have no way of evaluating this product. Its operational now but I've not had any need for it to respond!! Not complaining, mind you.

4 years ago

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Verified Customer

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Glen Edwards

Only reason is we had to get 2 replacement dectect necles before it worked corretly. Other than that, we give 5 stars.

4 years ago

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Verified Customer

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Mrs. Floyd Ballard Laura

No more false alarms. He was having problems with it recharging, but your customer service was awesome and helpful.

4 years ago

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Verified Customer

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Kelly Hartle

We have had one incident with family member wearing the unit and when she accidently set it off they responded quickly and kindly.

4 years ago

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Verified Customer

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F Rodgers

Thankfully no serious falls, but anytime Frank accientally hits the call button, there is an immediate response.

4 years ago

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Verified Customer

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Renuka rao

good service. and and good product.. promptly can get help from office to clear any questions we have.

4 years ago

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Verified Customer

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Paul Dragone

The system is easy to use and reliable. The company appears to be truly interested in the welfare of its customers.

4 years ago

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Verified Customer

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Laurie H Wood

MobileHelp has been very responsive (guesstimate less than 1 minute); but the fall detection pendant is too sensitive resulting in false positives

4 years ago

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Verified Customer

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Elizabeth Coleman

Customer Service is great. By accident I pressed the button and I heard the responder. Love the mobile ability.

4 years ago

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Verified Customer

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Clay williams son of customer

My mother fell other day and system did not detect her fall. Hit head and saw stars, was able to press button and they called her

4 years ago

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Verified Customer

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Jim

Easy to use and fairly inexpensive. No hassle, no high pressure sales pitch and knowledgeable sales staff

4 years ago

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Verified Customer

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Sheliah Collins

Very responsive and easy to set up. Would have liked more detailed information about my plan and setting up additional contacts.

4 years ago

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Verified Customer

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Avis

I had it for 2 weeks and had to use it! Service was as described and was thankful I owned mobileHelp.

4 years ago

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Verified Customer

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Ellen H. Reiner

Easy to use and very beneficial. It has provided me with peace of mind. Should I fall I can get help.

4 years ago

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Verified Customer

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M White

Set up was easy. Like having both watch and necklace. Did not rate 5 as have not had occasion to use yet. Assuming will result in a 5.

4 years ago

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Verified Customer

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Cynthia Herrin

Well, so far so good! I haven't needed to press the button yet, thank God! So I can't rate that yet, but I have "tested" and it worked fine!

4 years ago

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Verified Customer

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Bessie Tyndall

Very responsive on the ball on the ball On the ball. ........QUICK !!! QUICK RESPONSE QUICK RESPONSERESPONSE

4 years ago

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Verified Customer

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Adele blum Riverside, IL

Customer service is always friendly and ver helpful, as is tech support. Always welcoming, like part of a family

4 years ago

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Verified Customer

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Maeva Begley

I needed help within a week of receiving my unit. It was quick and first responders were at my home immediately.

4 years ago

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Verified Customer

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Merle E. Bowles Greeley, CO

Easy to sign up-Everyone very helpful and pleasant. Set-up easy. Not needed yet but gives comfort knowing it's there!

4 years ago

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Verified Customer

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Rather not list.

Would rate 5 stars if pendant/watch had speaker capability, tho I do like the smaller size of the devices compared to the "all-in-one" types.

4 years ago

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Verified Customer

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Kenneth Williams for William Turner

excellent service ,great quality , there when you need them and understanding if you accidentally set the alarm off

4 years ago

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Verified Customer

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Hilligje Timmerman

Because when I accidentally pushed the button, they answered right away. Other than that I haven''t had to use it.

4 years ago

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Verified Customer

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Roxann Paul

Necklace was not working with fall features but when called they promptly sent a new one that works.

4 years ago

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Verified Customer

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Debbie P

When needed help came to my Mom immediately. When the system goes off it notified my brothers as well.

4 years ago

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Verified Customer

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William Schreiber

Great piece of mind. Though never needed at this point, frequent testing confirms it works as advertised.

4 years ago

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Verified Customer

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Johanna Stahl

I accidentally hit the button when I was moving some things around in my closet and a policeman showed up.

4 years ago

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Verified Customer

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Janet

It has been very helpful. I have not needed to use it for emergency yet but I know I have it thank you

4 years ago

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Verified Customer

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Florence

When I go outside, I wear it. I like wearing it around my neck. It is a good service. I am pleased with it.

4 years ago

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Verified Customer

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Carol leach

Because every time I mess up and push the button by mistake every agent has been very helpful and nice

4 years ago

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Verified Customer

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Alice Nadine Kazimi

They are very helpful and quick to answer any questions I might have. The personnel are extremely courteous

4 years ago

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Verified Customer

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Aberdeen Sabo

Outstanding, friendly service. I feel safe in my home and can be independent thanks to your service!

4 years ago