Name: MobileHelp
Rating: 4.5

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Verified Customer

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Anonymous South Jordan, UT

It’s convenient. It was easy to set up for my mother in law to understand. We tested it when we got it.

3 years ago

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Verified Customer

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Jeanie Jackson, NJ

Covered all my concerns, auto detect, additional fall button for bathroom, lockbox, multiple contacts!

3 years ago

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Verified Customer

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Billie Powell, TN

When I call them, all my questions are answered. I test it but I haven’t had to really use it, thank goodness.

3 years ago

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Verified Customer

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Betty Edinburg, VA

Their customer service representatives are able to answer every question quickly. It has worked out wonderfully.

3 years ago

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Verified Customer

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Bonnie Apple Valley, CA

They are really nice and polite. They respond right away when the button is pressed. It works like it is supposed to.

3 years ago

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Verified Customer

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Eloise Sandusky, OH

The person I talked to was very helpful. The device is small and convenient. I don’t have any problems with it.

3 years ago

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Verified Customer

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Evelyn Maitland, FL

It is easy to set up so that was good. They answer all my questions easily. They are clear and straightforward.

3 years ago

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Verified Customer

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Felix Valley Village, CA

When I hit the button, automatically they call me concerned about my well being. I like that it there when I need them.

3 years ago

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Verified Customer

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Gloria Knoxville, TN

It works with my phone. They always answer even when I inadvertently push the button because it is too sensitive.

3 years ago

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Verified Customer

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Carna San Clemente, CA

Customer service is good, responsive, and helpful. It works just fine, though it is too bulky. I would love it if I would sync with an apple watch.

3 years ago

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Verified Customer

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Bennie Savannah, GA

We got it for their quick responses. We’ve tested it multiple and there have been no problems whatsoever.

3 years ago

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Verified Customer

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Janice Bremen, IN

Use the service for my mother and they were helpful getting it set up and we’ve been happy with it so far.

3 years ago

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Verified Customer

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Harlan Cedar Rapids, IA

Mobilehelp seems honest. From what I’ve had, it’s been good. I like the pendant around your neck. I know it works.

3 years ago

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Verified Customer

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Diana Brooksville, FL

The device is easy to understand and small so it’s easy to carry around. They answered all the questions I had.

3 years ago

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Verified Customer

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Debbie Tucson, AZ

All my questions were answered. It was easy to set up. It works fine. It gives me peace of mind that my mother is safe.

3 years ago

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Verified Customer

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Anonymous Acton, ME

Fortunately I haven’t had to use it but I have tested it. They responded right away. It is fine on my wrist.

3 years ago

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Verified Customer

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J Silver Spring, MD

It works fine when I test it. I like it a lot. They worked with me to get me a belt clip for my unit.

3 years ago

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Verified Customer

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Jane Indianapolis, IN

Mobile Help’s device is convenient and small. I don’t have any trouble wit it. It works fine when we test it.

3 years ago

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Verified Customer

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Janet Gorman

because I was unaware I set my alarm off by mistake and the response was fast and I was treated very kindly

3 years ago

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Verified Customer

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Victoria de Lissovoy I have recommended this to friends and have given out the cards you sent me

five devices; good customer support; i feel assured; the woman who signed me up was knowledgeable and thorough

3 years ago

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Verified Customer

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Mercedes kessler

Prompt responses to emergency call. You feel protected 24 hours of the day regardless of your activities at the moment.

3 years ago

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Verified Customer

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Joyce Woods

Because of the sensitivity of the call button and one man kept telling me to shorten lariat but I had it as short as it would go.

3 years ago

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Verified Customer

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Edye Payne D-I-L

We have had good care. Every employee has been knowledgeable, kind,and take their responsibility seriously.

3 years ago

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Verified Customer

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deanna sparks

Great service and great when I was in need to check in on my dad when we were out of town because his phone was off.

3 years ago

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Verified Customer

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Chris Carley

Salesman was truthful. Delivered product as promised. So far have not had to use the service. Prepared is the best solution for my mother.

3 years ago

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Verified Customer

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Shirley Agee

They always respond to me even when I accidentally push the button. Also they're also very friendly and helpful.

3 years ago

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Verified Customer

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Carolyn byars

Have not yet had an emergency but have accidentally set off alarm. There was immediate response which was reassuring.

3 years ago

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Verified Customer

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Joan

The gentleman that worked with me to sign me up was delightful and very easy to work with. All of them are fine.

3 years ago

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Verified Customer

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Robert

It seems to work alright. When it arrived, it was tested. They took care of whatever needed to be taken care of quickly.

3 years ago

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Verified Customer

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Anonymous

The people were very informative and the device was tested when we got it. It’s a sense of security.

3 years ago

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Verified Customer

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Frederick

When I first got it, I accidentally called the emergency and they came out twice. They are very good.

3 years ago

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Verified Customer

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Grace

I do not like the fall alert. It keeps giving me false alarms but they always call at the right time and help me.

3 years ago

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Verified Customer

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Edward

I’ve tested it three times and I’ve had no difficulty. They’ve taken care of everything. It really does the job as advertised.

3 years ago

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Verified Customer

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Anonymous

I can have it with me anytime I have a fall, even in my bathroom, I have someone I can call that cares.

3 years ago

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Verified Customer

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Helen

Mobile alert device does exactly what it is supposed to do. They’ve been very responsive and easy to get a hold of.

3 years ago

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Verified Customer

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Linda

Customer service did a good job and when I decided to return it because I didn’t think I really needed it, they sent me a shipping label.

3 years ago

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Verified Customer

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Anonymous

So far so good. The first time I used it, I pushed the button by accident. The fire department came really quickly.

3 years ago

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Verified Customer

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Richard

I like the bright light on the device so I can see it at night. One time I had to use it and the response was good.

3 years ago

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Verified Customer

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Barbara

If I have a problem, mobile help is always there with me. I like everything. The equipment is really good.

3 years ago

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Verified Customer

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Brenda

I like it because it’s here in case I need to use it as a safety factor. I am trusting them but I haven’t used it this year and yet it is charging me.

3 years ago

Reply from MobileHelp

Hi Brenda! As long as you have the equipment, the service is active and the billing continues. If you have any other questions, feel free to contact us at 877-827-6207.

Aug. 11th, 2020

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Verified Customer

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Johnny

Customer service was very prompt and responded back and checked on the connections when I set it up.

3 years ago

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Verified Customer

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Deborah Columbus, OH

Customer support is very well maintained. They take care of their customers which is very satisfying.

3 years ago

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Verified Customer

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Brian Monroe, MI

It notified when I needed to be notified about my father the day he died. It is very prompt service.

3 years ago

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Verified Customer

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Anonymous Janesville, WI

The peace of mind it gives you is great. They were very helpful with set up, answered all my questions promptly.

3 years ago

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Verified Customer

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Arline Delray Beach, FL

Seemed very good and helpful during the process of trying to get it together. It is as powerful as other companies.

3 years ago

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Verified Customer

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Gary Stenger Poplarville, MS

The man I spoke with on the phone was courteous and well spoken. Explained the product well and did not ramble on and on.

3 years ago

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Verified Customer

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Randolph M. Hall, M.D. Redwood City, CA

Service, equipment quality, economics, and unanticipated help when needed. Compared all competitors!

3 years ago

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Verified Customer

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Marlies Sarasota, FL

Because they use a locked box for the key, which can save hundreds of dollars of damage to your home in case of emergency.

3 years ago

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Verified Customer

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Lucy Milligan Lake Wales, FL

as of now, have not had to use the system for help,, but customer service has been helpful and courteous

3 years ago

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Verified Customer

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Patricia Bronson Cincinnati, OH

With the full package of equipment you are connected in your home, outside your home and away from your home.

3 years ago