Name: MobileHelp
Rating: 4.6

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Verified Customer

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Charles Hutt Santa Rosa, CA

I saw an advertisement for it and we thought we would give it a try. We have no concerns about it, everything seems to be working fine. It all looks very dependable.

6 years ago

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Verified Customer

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Anonymous Apache Junction, AZ

They've answered any questions and solved any problem that I've had. I've accidentally set it off when I was trying to reach something.

6 years ago

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Verified Customer

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Lee Finney Zanesville, OH

I just saw it in an ad and wanted one for myself because I live by myself. I wear it around my neck all the time. It's really good for me.

6 years ago

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Verified Customer

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Marjorie Vaughn Indianapolis, IN

I got it since it had the fall detection feature. Customer support has been very courteous. I like all the features that it has.

6 years ago

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Verified Customer

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John Geideman Boynton Beach, FL

Since they were locally rated as number 1 I decided to get it. I'm very pleased with their service. The equipment is easy to use.

6 years ago

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Anonymous

I went with them because I wanted one so that I could travel and take it with me. They were right there when I called them.

6 years ago

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Verified Customer

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Geneva Henderson Cornelius, NC

We got a referral from a trusted source, so I got the device for my mother to use. It was easy to sign up and customer support gave us good information. We haven't had to use it, it has just been a comfort to have it.

6 years ago

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Verified Customer

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Gerald Carey Stratford, WI

We have not had to use it yet, but they just generally wear it from day to day. They have been very thorough in helping me get everything set up and working well so far.

6 years ago

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Verified Customer

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Terry Wiard Burr Oak, MI

I needed to have something since I'm by myself. I wear it quite often and it works well. Their customer support is good.

6 years ago

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Verified Customer

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Cheryl Norman Millsboro, DE

I got it because it lets me go out of town within the United States. I don't have any concerns about any of it. It's there for when I need them.

6 years ago

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Verified Customer

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Phil Cadwallader Camano, WA

So far we haven't had to use it. I am a bit surprised at that we cannot talk to them through the button itself...They still have room for improvement.

6 years ago

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Donald Stephenson Yorkville, IL

I saw it on TV and decided to get it. I can take it with me all the way down to Kentucky. I actually did that after Christmas.

6 years ago

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W.R. or Anonymous Ontario, OR

I just needed something and I liked the idea of it, so I got it. I haven't had to use it but it has gone off on its own. That's a bit of a downside...

6 years ago

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Verified Customer

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Lynn Martin

I got it for my step mother because of the price. Their customer support is very nice. They got the product to my step mom in a timely manner. Everything went fine and as far as I know it works alright.

6 years ago

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James Dawson Deep Run, NC

I found it through advertisements and decided to get it. I've used it twice so far and it has just been there when I needed it.

6 years ago

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Verified Customer

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John Hudson Harper Woods, MI

I just looked them up and called them, that's all I did to get them. I've just got it about three weeks ago, but it seems to be good.

6 years ago

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Verified Customer

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Henry Conner Claremont, NC

The thing is working alright. Whenever I go somewhere all I have to do is take it with me. It just goes on my wrist and it works.

6 years ago

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Anonymous Lincoln, NE

I got it since I needed one and after seeing their ad on TV I decided to go with them. I haven't had to use it yet, but it seems to be ok.

6 years ago

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Verified Customer

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PeterPearce

The concept is good, however, the nuisance factor having to either attach the transponder unit to my belt or find a pocket for it is a big negative. I am currently looking at the alternatives. The John Walsh idea is interesting me, I will probably drop Mobile Help in favor of the alternative.

6 years ago

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Verified Customer

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RobertEderer

I expeted MH would answer a test ring within two rings. My most recent monthly test took about eight rings to secure a response. That is a long time if I am in a bad situation.

6 years ago

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Verified Customer

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Mary JoBerry

Ordering was very uncomplicated and response to my emergency call was immediate and agent very curtious. Would reccomend to all.

6 years ago

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Verified Customer

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AudreyKing

I found everyone very helpful and they knew their product. Responded promptly when I had a problem with the gps not charging.

6 years ago

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Verified Customer

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I.H. Los Alamos, NM

I got an offer for it and decided to try it. I haven't actually had to use it, but I've had a couple of false alarms. The thing is very sensitive and it goes off if I move too fast or if I lean over things.

6 years ago

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Verified Customer

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Linda Marin Rockford, IL

I went with it since it was inexpensive. I use the device every day. Whenever I call customer service there's always somebody there to help me.

6 years ago

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Verified Customer

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Wayne And Francisco Macioszczyk And Trujillo Palm Springs, CA

I haven't had to use it yet, I've just done calling tests. They have always been there for me and they have good equipment though.

6 years ago

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Verified Customer

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Phil Few Heyburn, ID

I haven't had to use it yet, but they are very responsive when I call in to check on the devices. They were very helpful.

6 years ago

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Verified Customer

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Anonymous Stow, OH

My daughter is the one that decided I should have one and she did some research before getting it. I haven't really had to use it, but when I had to contact customer service they were very rude. I've also given up on wearing the one that automatically detects your fall because it keeps going off.

6 years ago

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Verified Customer

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Barbara Fick Lakeland,FL

The only device I have is the one that I hang around my neck and I think it works ok. I haven't had to use it yet though.

6 years ago

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Verified Customer

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M Tubac, AZ

Great in emergency if you need help. This is a must if you live in a rural home where there are very few people living nearby. By

6 years ago

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[email protected] Eugene, OR

electrical contact charging problems with the portable base station with its charger. I've found it uncharged several times when I was ready to leave home with it.

6 years ago

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Verified Customer

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satisfied customer. San Francisco, CA

It's satisfactory and easy to assemble and use. It delivers what it describes to do for the customer as a safeguard in an emergency like falling down when nobody is around and there is help with just a push on the buttom.

6 years ago

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Verified Customer

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Ken Tucson, AZ

Trouble free for the time I have had it. I have not had any problem with it at all. I have not been required to use any of the service up to now.

6 years ago

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Verified Customer

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Lee1523 Chicago, IL

Nice system but base unit seems large.Hard to find the best location for this unit if have a two story house and not in the same room to hear the responder

6 years ago

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Verified Customer

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Carol bagel Cambridge, MA

Security, peace of mind. Operates anywhere and is small and compact. We cancelled another service that operated only in the house.

6 years ago

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Mable Maitland, FL

They were very helpful and very kind! I feel a little safer being alone now, and it's just been a very positive experience.

6 years ago

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Esther Franklin, WI

It's really comfortable to wear, and their agents are very good. I think all senior citizens should have their own medical alert system.

6 years ago

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Dan Paso Robles, CA

I like the whole setup. It's ideal and well designed. It gives me a sense of security, plus, the representatives were very helpful.

6 years ago

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Verified Customer

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David&Linda Monticello, IN

Customer support's been helpful so far. Any defective equipment I received was quickly replaced. I now feel more comfortable when my parents are alone.

6 years ago

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Verified Customer

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Bob Oakland City, IN

They have really experienced agents with them. Plus, They're very helpful, and they answered all my questions. Everything was positive.

6 years ago

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Anonymous Winston, GA

I had a really good bond with the representative I spoke to. I haven't had to use the service just yet, but it makes me feel secure.

6 years ago

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Verified Customer

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Dave&Audrey Williamsburg, VA

We haven't had the system for long, but it definitely makes us feel safe. My wife uses it because she has mobility problems, and the little experience we have with it has been positive so far.

6 years ago

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Verified Customer

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James Milwaukee, WI

The bracelet is a little too sensitive. I've set it off when I was just putting it on. Now, every time I'm about to put it on, I pray it doesn't go off. Besides that, the people I spoke to were all very courteous and helpful.

6 years ago

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Verified Customer

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Betty Three Rivers, CA

I purchased it for myself because sometimes I'm kind of unsteady on my feet, and I'm just using it as a precaution. The device goes off when it shouldn't, and it happens frequently, but besides that, it's made me feel safer.

6 years ago

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Verified Customer

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Sylvia Cupertino, CA

We weren't aware that you need to carry card deck sized package with you all the time, and that it needs charging and so forth, so we're thinking of returning it. It's a little more complicated product than we expected. The people We've spoken to have been very helpful and so forth, but I think it's not going to be useful for us.

6 years ago

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Verified Customer

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Peggie Palm Desert, CA

They're wonderful! I feel great with the system, and their agents are excellent. I wear the watch and everything has been very positive.

6 years ago

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John

Everything's perfect, and I'm just glad I have Mobile Help. We haven't had to use it yet, but They've been very professional when I've called.

6 years ago

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Vicki

So far, everything has worked just fine. I've talked to a few representatives already, and They're great! They help in any way they can.

6 years ago

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Verified Customer

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Chainey Hampton, VA

The representatives I spoke to were very nice. They took care of everything and I just wear the device around my neck every day. It goes off sometimes when I'm taking it off, but besides that, it's been really nice.

6 years ago

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Verified Customer

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Jeanne Albertville, AL

At this point, having Mobile Help has been a very positive experience, They helped me set up the system and all, so it's been great!

6 years ago

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Larry Warner Robins, GA

So far, I've only had to test it, and the people I speak to are good. Now I know that there's a possibility that if anything happened, I could get help/

6 years ago